Customer Service Representative Resume Sample

When applying for a customer service role, it’s important to show the recruiter that you have the required skills and knowledge for the job. You should highlight work experience that is relevant for the role, like in the given resume, which includes three instances of past work experience in a customer service capacity. It’s okay if you don’t have over 8 years of experience in customer service -- you can also highlight your experience in your skills and in your education section.

Skills For Customer Service Representative Resumes

Here are examples of popular skills from Customer Service Representative job descriptions that you can include on your resume.

• Customer Service
• Customer Experience
• Customer Support
• Zendesk
• Teamwork
• Social Media
• Phone Etiquette
• Time Management
• Sales
• Customer Relationship Management (CRM)

Skills Word Cloud For Customer Service Representative Resumes

This word cloud highlights the important keywords that appear on Customer Service Representative job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.

Resume Guide: Detailed Insights From Recruiters