Customer Service Resume Guide

14 Customer Service Resume Examples - Here's What Works In 2022

Applying for a customer service role? Your resume is an essential part of your application. Below, we’ve compiled five resume templates with the most important qualities that hiring managers are looking for in 2022. (Google Docs and PDFs attached).

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Hiring Manager for Customer Service Roles
Author: Emma Berry-Robinson
Senior Hiring Manager - Customer Service Roles
19+ Years of Experience

Have you ever been told that you have a sixth sense for other people’s emotions? Do you have superb communication skills? Do you love solving interesting problems?

If you answered yes to any of these questions, you could have what it takes to work in customer service. In the modern era, the need for strong customer service employees is higher than ever. The internet is helping brands reach global audiences and users, making the 24/7, “always-on” marketplace a reality. In addition, customer’s voices are amplified across platforms in the modern era, making the success of a business depend heavily on customer satisfaction.

A strong customer service team is key to building the foundation of a successful company, and recruiters are on the hunt for customer service representatives, managers, and supervisors who are adept at solving customer issues and who can represent and uphold the company’s brand. Experts project that the employment of customer service employees will grow a staggering 10% through 2024 -- faster than the average for any other field of expertise.

But as the field grows, so does the amount of competition. If you want to work in customer service, it’s important to ensure that your resume will stand out from the crowd.

What should a customer service resume in 2022 look like?

Below, we’ll go over 5 successful customer service resume templates that you can download and use. We’ll also go over some of the most important skills that hiring managers look out for, and some other useful tips to keep in mind as you write your customer service resume.

Template 4 of 14: Entry Level Customer Service Representative Resume Example

If you’re still taking classes as a student, or even if you just graduated, the recruiting world can be an intimidating place -- especially if you don’t have much work experience. Don’t worry! You can use this template to show recruiters that you have relevant experience in internships or clubs, and that you’re fully capable and skilled for the role.

Tips to help you write your Entry Level Customer Service Representative resume in 2022

Skills you can include on your Entry Level Customer Service Representative resume