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  1. Resume Examples
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  3. Customer Service Resume Guide & Examples

Customer Service Specialist Resume Template

Hiring Manager for Customer Service Specialist Roles
Template approved by: Emma Berry-Robinson
Senior Hiring Manager - Customer Service Specialist Roles
19+ Years of Experience

Jump to a section:

  • Customer Service Specialist Resume (+ Google Doc & PDF Downloads)
  • Skills for Customer Service Specialist Resumes
  •  Optimize Your Customer Service Specialist Resume
  • Similar Customer Service Resume Templates
  • Customer Service - 2023 Resume Guide (Recommended Reading)
  • See Alternative Careers to a Customer Service Specialist
  • Customer Service Specialist Resume Sample

    A customer service specialist is in charge of handling any customer queries and resolving any issues they may face in a timely manner. This may be in person, over the phone, or via email. To succeed you must be an excellent communicator and problem solver.

    Recruiters will be looking to see customer service experience. While a degree is not always necessary, any related degree or certification will greatly benefit your application and resume.

    Buy Template (Word + Google Docs)   Download Resume in PDF  
    A customer service specialist resume sample that highlights the applicant’s skills section and certifications.

    Tips to help you write your Customer Service Specialist resume in 2023

       Include all industry-standard tools in your skills section.

    You need to show that you are experienced in using basic customer service tools. So make sure your tools list reflects this. Go a step further by finding out the tools of your company of choice and ensure you include those in your resume when applying to that company.

    Also see: Essential Components of Your Skills Section
    Include all industry-standard tools in your skills section. - Customer Service Specialist Resume
    Expand

       Work on getting customer service certification.

    Get a leg up on the competition by getting customer service certification. It will show your dedication to the profession and also indicate a strong skill set to recruiters.

    Also see: How to List Certifications on a Resume
    Work on getting customer service certification. - Customer Service Specialist Resume
    Expand

    Skills For Customer Service Specialist Resumes

    Here are examples of popular skills from Customer Service Specialist job descriptions that you can include on your resume.

    • Customer Service
    • Inventory Management
    • Account Management
    • Team Building
    • Phone Etiquette
    • Communication
    • Retail
    • Retail Sales
    • Data Entry
    • Sales
    Match Your Resume To These Skills

    Skills Word Cloud For Customer Service Specialist Resumes

    This word cloud highlights the important keywords that appear on Customer Service Specialist job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.

    Top Customer Service Specialist Skills and Keywords to Include On Your Resume

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    Customer Service Specialist Resume

    Quickly jump to a section
      • Customer Service Specialist Resume (+ Google Doc & PDF Downloads)
      • Skills for Customer Service Specialist Resumes
      • Free Customer Service Specialist Resume Review
      • Similar Customer Service Resume Templates
      • Customer Service - 2023 Resume Guide
      • All Resumes
      • Resume Action Verbs
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