Administrative RESUME GUIDE

50+ Administrative Resume Examples - Here's What Works In 2021

We've provided Word and PDF templates for every kind of administrative role, whether that's a customer service job or an administrative assistant role. Use them as inspiration as you write your resume.

See Administrative Resume Examples

Use this resume template with strong bullet points to apply to be a customer service representative.

Click to zoom in

Administrative Resume Guide

Quickly jump to a section

Choose a category to browse Administrative resumes

We've put together a number of free Administrative resume templates that you can use. Choose a category depending on your field, or just scroll down to see all templates.

Customer Service Administrative Assistant Executive Assistant Office Manager Research Assistant

Customer Service Resumes

Applying for a customer service role? Your resume is an essential part of your application. Below, we’ve compiled five resume templates with the most important qualities that hiring managers are looking for in 2021. (Google Docs and PDFs attached).

Customer Service Manager

When applying to be a customer service manager, include work experience that showcases leadership ability.

When applying for a customer service manager role, keep in mind what differentiates a manager from a representative. A customer service manager must not only be adept at prioritizing customer satisfaction and needs, but also at strategizing and implementing operational improvements to ensure a smooth and painless customer journey. They should be confident in leadership roles and understand how to manage and motivate a team of customer service representatives. This resume highlights the applicant’s experience in exactly those areas.

Expand Download .DOC or .PDF

Customer Service Supervisor

When applying to be a customer service supervisor, make your resume stand out by including promotions or other honors.

A customer service supervisor plays a key role in the smooth and successful execution of customer service operations. Typically, a customer service supervisor is one level lower than a customer service manager, and with experience may eventually be promoted to that role. Thus, this job often includes some budding responsibilities that you might expect from a manager, including recruiting, training, and general involvement in the ongoing development of the customer service team.

Expand Download .DOC or .PDF

Entry Level Customer Service Representative

Students who are crafting an entry-level resume should lead with an education section to demonstrate your relevant interests and strengths.

If you’re still taking classes as a student, or even if you just graduated, the recruiting world can be an intimidating place -- especially if you don’t have much work experience. Don’t worry! You can use this template to show recruiters that you have relevant experience in internships or clubs, and that you’re fully capable and skilled for the role.

Expand Download .DOC or .PDF

Director of Customer Service

When applying for a Director of Customer Service position, use this template to display your extensive experience in the field.

The Director of Customer Service is a highly ranked position in the customer service team, and commands a large scope of responsibility for the organization’s implementation of customer service initiatives and execution of strategic imperatives. Accordingly, this position requires excellent business judgment, fantastic management skills, and strong decision-making abilities. It is essential to showcase evidence that you have such expertise by including detailed descriptions of your experience in customer service related positions, as well as evidence of your technical skills, specifically those needed to facilitate operational management.

Expand Download .DOC or .PDF

Load more resumes

Customer Service resume guide

Improve your Administrative resume, instantly.

Use our free resume checker to get expert feedback on your resume. You will:

• Get a resume score compared to other Administrative resumes in your industry.

• Fix all your resume's mistakes.

• Find the Administrative skills your resume is missing.

It's instant, free and trusted by 1+ million job seekers globally. Get a better resume, guaranteed.

Upload your resume

Improve your resume with the Administrative resume checker

Administrative Assistant Resumes

Your resume is key to landing an interview in today’s competitive job market. In order to make your resume appealing, you’ll want to tailor your resume to the specific job by using relevant keywords, action verbs, and skills. Here are five templates that will get you started on your resume for an administrative assistant position in 2021.

Senior Administrative Assistant

A senior administrative assistant resume template with strong examples of supporting higher management, training and overseeing employees, and relevant skills.

A senior administrative assistant is a position that highlights your extensive experience supporting higher management and overseeing other employees in the department. Since you’ll have plenty of experience to share, you’ll want to detail your accomplishments with specific numbers and highlight your transferable skills from previous roles. This template will show you how to combine both to create a lasting impression on the recruiter.

Expand Download .DOC or .PDF

Executive Administrative Assistant

An executive administrative assistant resume template that highlights promotion in work history, supplemented by education, certificates, and transferable skills.

As an executive administrative assistant, you will be supporting one or multiple executives in the company. A high-level of discretion and anticipation of what your executives need is a must. To tailor a resume for this position, you’ll want to focus on your experience supporting previous executives and how you resolved pain points for them.

Expand Download .DOC or .PDF

Entry Level Administrative Assistant

An entry-level administrative assistant resume template with related administrative work from other jobs, relevant skills, and education.

Just like senior and executive-level administrative assistants, there are also entry-levels administrative assistant positions out there. Don’t worry if you don’t have administrative assistant work experience or if you’re looking to change careers — you should use your education and other related administrative experience to supplement it. You should also highlight relevant skills that are transferable to showcase previous experience with them in different environments.

Expand Download .DOC or .PDF

Sales Administrative Assistant

A sales administrative assistant resume template that combines both sales and administrative experience with related skill sets and education.

Sales are a key function to any business. Without the sales team, the company would probably have a hard time earning revenue for their products or services. As a sales administrative assistant, you’ll want to spotlight your related sales and administrative experience to demonstrate that you can do both. You may not only just support the sales team, but also contribute to sales pitches, presentations, and generating leads as well.

Expand Download .DOC or .PDF

Load more resumes

Administrative Assistant resume guide

Executive Assistant Resumes

Executive assistants provide crucial support to top executives and are skilled at executing administrative and operational duties. When writing your executive assistant resume, it’s important to show that you have the relevant skills to succeed. Below we’ve compiled five resume templates with the most important qualities to have in 2021. (Google Docs and PDFs attached).

Executive Administrative Assistant

When writing your Executive Administrative Assistant Resume, make sure to include bullet points that emphasize your administrative skills.

An executive assistant works closely with a high-level executive or a small group of high-level executives in overseeing projects and anticipating business needs. On the other hand, an executive administrative assistant tends to focus more on task management and administrative duties, such as calendar scheduling, data entry, and handling calls. In your executive administrative assistant resume, make sure to highlight your experience and relevant skills accordingly.

Expand Download .DOC or .PDF

C-Level Executive Assistant

When writing your C-Level Executive Assistant Resume, emphasize your accomplishments in the past with working for other C-suite executives.

Providing assistance at the C-suite level (CEOs, CFOs, CIOs, etc.) requires a deeper level of expertise in the given industry, as well as the ability to work cross-functionally or technically. You must know how to skillfully interface with various departments, uncover potential bottlenecks, and facilitate improvements that help the C-suite function at its highest efficiency. When applying to a C-level executive assistant role, make sure to include evidence of past experience in relevant roles and to demonstrate your ability to catalyze efficient operations.

Expand Download .DOC or .PDF

Executive Assistant to CEO

When writing your resume to be an executive assistant to the CEO, include skills that tailor to the job posting.

Sometimes a CEO may require more personal assistance and will want to hire an executive assistant to directly support their needs. This position is the CEO’s primary resource, and must demonstrate deep administrative and organizational expertise to support the demands of the highest position in the company. When writing your CEO executive assistant resume, make sure to showcase your mastery of relevant skills, such as calendar management, hiring logistics, and event operations.

Expand Download .DOC or .PDF

Senior Executive Assistant

When applying to be a senior executive assistant, tailor your work experience to more operations type duties than administrative duties.

A senior executive assistant is an executive assistant with senior responsibilities. This means that they typically do fewer administrative tasks and tackle more hands-on operations work such as managing projects, creating and implementing processes, etc. When crafting your senior executive assistant resume, keep this in mind as you write out your bullet points and curate the skills you want to showcase.

Expand Download .DOC or .PDF

Load more resumes

Executive Assistant resume guide

Office Manager Resumes

Office managers keep businesses running through their prowess with organization, communication, and attention to detail, making them a vital part of operations everywhere. To help you craft an eye-catching resume that will stand out to hiring managers recruiting for an office manager position, this guide will review four types of office manager resume templates. At the bottom, we’ll look at key skills and action verbs to incorporate in your resume.

Dental Office Manager

Dental office managers should aim to assert their proficiency by including pertinent accomplishments and leading them off with an appropriate action verb.

As the name indicates, dental office managers are specifically experienced with working in a dental office setting. Like medical office managers, they’ll be accustomed to handling patient information and administering paperwork. You should demonstrate your experience with the work by emphasizing appropriate office manager skills and starting each bullet point with a strong action verb.

Expand Download .DOC or .PDF

Medical Office Manager

Medical office managers should utilize number values and emphasize medical industry skills in their accomplishments.

Medical office managers will have experience working with patient records, patient scheduling, office finances, and insurance verification, along with a host of other specialized tasks. Accuracy and attention to detail are more important than ever in this role, and so it helps to provide the scope and scale of your background in the medical industry with quantifiable data points and specific skills.

Expand Download .DOC or .PDF

Front Office Manager

Front office managers can start their resume with a skill-laced summary, and add in their volunteer work or certifications for further effect.

Front office managers are focused on staff management, typically in hotel settings or similar scenarios where the daily operations of a business will come down to your expertise. You can make a potent impression by starting your resume with a short summary or introduction. Adding in volunteer work or relevant certifications will further lend to your credibility as being involved in the front office management role.

Expand Download .DOC or .PDF

Load more resumes

Office Manager resume guide

Research Assistant Resumes

Becoming a research assistant is an ideal path for those who love to learn new things and challenge themselves intellectually. With a growing demand for capable research assistants, there’s never been a better time to apply. This guide contains everything you need to land the right position, including essential skills and sample resume templates for you to use.

Clinical Research Assistant

Clinical research assistant resume summary example focused on clinical research experience and using subsections for hard skills

Clinical research assistants work on clinical trials in hospitals and medical research centers. As a clinical research assistant, you’ll be assisting doctors and senior researchers by recruiting and enrolling research subjects, developing protocols, setting up and managing trials, collecting and analyzing data, and contributing to trial reports, regulatory authority applications, and grant writing. Ideally, you’ll need some experience or a degree in the field of study and clinical trial experience.

Expand Download .DOC or .PDF

Laboratory Research Assistant

Laboratory research assistant resume summary example featuring bullet points with strong action verbs and clear metrics

As a laboratory research assistant, you’ll be working in a laboratory environment to design projects, conduct research and experiments, write reports, perform general laboratory maintenance, and assist senior laboratory staff — so make sure to emphasize your technical skills. You may be working for a private laboratory, medical or research facility, or pharmaceutical company. Unlike standard research assistant positions, lab assistants typically work full-time, including weekend and evening shifts.

Expand Download .DOC or .PDF

Graduate Research Assistant

Graduate research assistant resume summary example highlighting student experience and including a short resume summary

Graduate research assistants are able to work while they study, receiving a tuition reimbursement or stipend as well as valuable experience working in academia. As a graduate research assistant, you’ll have completed an undergraduate degree and be pursuing a master’s degree or PhD. You’ll generally be working closely with a supervisor to support their projects, including conducting research, analyzing data, writing reports, and supervising undergraduate research assistants.

Expand Download .DOC or .PDF

Load more resumes

Research Assistant resume guide

Action Verbs For Administrative Resumes

Communicated
Influenced
Arranged
Mediated
Promoted
Trained
Translated
Proposed
Reconciled
Interviewed
Initiated
Improved
Increased
Eliminated
Transformed

How to use these action verbs?

When writing your resume, you should always be using strong action verbs to describe your accomplishments at your previous companies, internships or classes. For administrative roles, use action verbs which highlight your experience with administrative tasks.

For example, "Implemented" or "Created" are good action verbs to show initiative and ownership, while "Collaborated" could be a good verb to highlight your teamwork experience.