Include metrics of your workload capabilities.
Show recruiters how efficient and productive you are by including metrics such as how many emails you answered in a given period or how many calls you handled.
Remote Customer Service Rep Resume Template
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Remote Customer Service Rep Resume Sample
As the name suggests, this professional performs their customer service duties remotely via email or over the phone. Their duties may include responding to customer complaints or queries, building relationships with customers, notifying customers of promotions or discounts, etc.
Your written and verbal skills need to be excellent to succeed in this role. Staying self-motivated and highly productive are also keys to success.
Tips to help you write your Remote Customer Service Rep resume in 2023
Include your software and hardware tools.
If you work from home, include all the hardware you will be using in your tools section. A fast computer, a good pair of headphones, and a fast internet connection are some of the tools you will most probably need.
Skills For Remote Customer Service Rep Resumes
Here are examples of popular skills from Remote Customer Service Rep job descriptions that you can include on your resume.
- Troubleshooting
- Customer Service
- Jira
- Data Entry
- Salesforce.com
- Customer Relationship Management (CRM)
- Customer Support
- Social Media
- Account Management
- Sales
Skills Word Cloud For Remote Customer Service Rep Resumes
This word cloud highlights the important keywords that appear on Remote Customer Service Rep job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.
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