Customer Support Representative
Similar Professions

Alternative Careers and Similar Jobs to a Customer Support Representative

As a Customer Support Representative, you have transferrable skills that would make you a good fit for other similar jobs. Here's a list of related jobs, possible career transitions and alternative careers, based on skills you likely have.

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Similar Job Titles
  • Customer Service Representative
  • Customer Support Specialist
  • Customer Success Specialist
  • Support Specialist
  • Technical Support Specialist
  • Support Representative
  • Customer Service Support Manager
  • Technical Support Representative
  • Customer Support Supervisor
  • Customer Service Specialist
  • Client Service Representative
  • Unlock all suggestions
    Alternative Careers
  • Salesperson
  • Operational Specialist
  • Service Associate
  • Operations Associate
  • Unlock all suggestions

    Similar Job Titles to a Customer Support Representative

    These job titles are similar to the Customer Support Representative role, and are often used interchangeably by companies. For example, some employers may refer to a Customer Support Representative as either a Customer Service Representative or a Customer Support Specialist.

    Customer Service Representative
     Fairly Similar Skills
    ★  Very Popular

    Skill Similarity

    70%

    A Customer Service Representative shares 70% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Problem Solving
    Recruiting
    Negotiation
    Sales Management
    Human Resources (HR)
    Customer Service Management
    Back Office Operations
    HR Consulting

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    Customer Support Specialist
     Extremely Similar Skills
    ★  Very Popular

    Skill Similarity

    92%

    A Customer Support Specialist shares 92% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Account Management
    Contact Centers
    IT Outsourcing
    IT Service Management
    Data Entry
    IT Recruitment
    Phone Etiquette
    Customer-focused Service

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    Customer Success Specialist
     Fairly Similar Skills
    ★  Very Popular

    Skill Similarity

    53%

    A Customer Success Specialist shares 53% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Software as a Service (SaaS)
    Customer Retention
    Account Management
    Digital Marketing
    Start-ups
    Business Development
    Strategy
    Customer Engagement

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    Support Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    66%

    A Support Specialist shares 66% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Windows Server
    ITIL
    Active Directory
    Project Management
    Windows 7
    Office 365
    SQL
    Change Management

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    Technical Support Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    53%

    A Technical Support Specialist shares 53% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Computer Hardware
    Linux
    Windows Server
    Active Directory
    Networking
    System Administration
    SQL
    Project Management

    Load more skills
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    Support Representative
     Very Similar Skills
     Growing

    Skill Similarity

    85%

    A Support Representative shares 85% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Data Entry
    Account Management
    Contact Centers
    Teaching
    Team Building
    Phone Etiquette
    Floor Plans
    Data Entry

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    Customer Service Support Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    76%

    A Customer Service Support Manager shares 76% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Customer Service Management
    Account Management
    Software as a Service (SaaS)
    Product Management
    Cross-functional Team Leadership
    Integration
    Business Process Improvement
    Operations Management

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    Explore this career profile See all Customer Service Support Manager skills
    Technical Support Representative
     Fairly Similar Skills
     Growing

    Skill Similarity

    61%

    A Technical Support Representative shares 61% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Networking
    Computer Hardware
    Active Directory
    Linux
    Windows Server
    Operating Systems
    Windows 7
    HTML

    Load more skills
    Explore this career profile See all Technical Support Representative skills
    Customer Support Supervisor
     Fairly Similar Skills
     Growing

    Skill Similarity

    74%

    A Customer Support Supervisor shares 74% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Account Management
    PeopleSoft
    Team Building
    Contact Centers
    Internet Recruiting
    Teaching
    Coaching
    Technical Recruiting

    Load more skills
    See all Customer Support Supervisor skills
    Customer Service Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    68%

    A Customer Service Specialist shares 68% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Load more skills
    Explore this career profile See all Customer Service Specialist skills
    Client Service Representative
     Fairly Similar Skills
     Growing

    Skill Similarity

    55%

    A Client Service Representative shares 55% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Load more skills
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    Alternative Careers and Related Jobs For a Customer Support Representative

    Here is a list of possible career transitions and similar professions a typical Customer Support Representative often moves into, within or outside their industry.

    Salesperson
     Fairly Similar Skills
     Growing

    Skill Similarity

    50%

    A Salesperson shares 50% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Marketing
    Sales Management
    Management
    Marketing Strategy
    Sales & Marketing
    Leadership
    Negotiation
    Business Development

    Load more skills
    Explore this career profile See all Salesperson skills
    Operational Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    53%

    An Operational Specialist shares 53% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Operational Specialist skills
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    Service Associate
     Fairly Similar Skills
     Growing

    Skill Similarity

    67%

    A Service Associate shares 67% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Service Associate skills
    Operations Associate
     Fairly Similar Skills
     Growing

    Skill Similarity

    56%

    An Operations Associate shares 56% of core skills with a Customer Support Representative.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Operations Associate skills

    High Value Skills to Build as a Customer Support Representative

    If you're a Customer Support Representative and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.

    We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Customer Support Representative. Building these skills will set you up for the most number of the above careers.

    • Problem Solving
    • Recruiting
    • Negotiation
    • Sales Management
    • Human Resources (HR)
    • Customer Service Management
    • Back Office Operations
    • HR Consulting
    • Account Management
    • Contact Centers
    • IT Outsourcing
    • IT Service Management
    • Data Entry
    • IT Recruitment
    • Phone Etiquette
    • Customer-focused Service
    • Software as a Service (SaaS)
    • Customer Retention

    Word Cloud of Skills to Build as a Customer Support Representative

    Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.

    Frequently Asked Questions

    What are the skills required to become an Operational Specialist?

    To become an Operational Specialist from a Customer Support Representative, you should develop skills like Operations Management, Management, Logistics Management, Leadership, Negotiation, Project Management, Business Development and Supply Chain Management.

    What skills do you need to be a Salesperson?

    As a Customer Support Representative trying to become a Salesperson, you should develop skills like:

    • Marketing
    • Sales Management
    • Management
    • Marketing Strategy
    • Sales & Marketing
    • Leadership
    • Negotiation
    • Business Development

    What are similar professions to a Customer Support Representative?

    It's common for a Customer Support Representative to become a Salesperson, Operations Associate, Operational Specialist or Service Associate.

    What are the best jobs for a former Customer Support Representative?

    Here is a list of jobs a former a Customer Support Representative could consider moving to:

    • Operational Specialist
    • Salesperson
    • Operations Associate
    • Service Associate

    What are examples of job titles that are related to a Customer Support Representative?

    Jobs related to a Customer Support Representative are Customer Success Specialist, Customer Service Representative, Technical Support Specialist, Support Representative, Customer Service Specialist, Support Specialist, Customer Support Supervisor and Client Service Representative.

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