Customer Service Specialist
Similar Professions

Alternative Careers and Similar Jobs to a Customer Service Specialist

As a Customer Service Specialist, you have transferrable skills that would make you a good fit for other similar jobs. Here's a list of related jobs, possible career transitions and alternative careers, based on skills you likely have.

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Similar Job Titles
  • Customer Service Representative
  • Customer Service Manager
  • Unlock all suggestions
    Alternative Careers
  • Salesperson
  • Administrative Assistant
  • Account Manager
  • Cashier
  • Office Manager
  • Receptionist
  • Retail Sales Specialist
  • Server
  • Operational Specialist
  • Customer Service Supervisor
  • Inside Sales Representative
  • Operations Manager
  • Support Specialist
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    Similar Job Titles to a Customer Service Specialist

    These job titles are similar to the Customer Service Specialist role, and are often used interchangeably by companies. For example, some employers may refer to a Customer Service Specialist as either a Customer Service Representative or a Customer Service Manager.

    Customer Service Representative
     Extremely Similar Skills
     Very Popular

    Skill Similarity

    96%

    A Customer Service Representative shares 96% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Problem Solving
    Recruiting
    Negotiation
    Sales Management
    Human Resources (HR)
    Back Office Operations
    HR Consulting
    Front Office

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    Customer Service Manager
     Very Similar Skills
     Growing

    Skill Similarity

    83%

    A Customer Service Manager shares 83% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Operations Management
    Team Building
    Negotiation
    Banking
    Business Development
    Credit
    Project Management
    Retail Banking

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    Alternative Careers and Related Jobs For a Customer Service Specialist

    Here is a list of possible career transitions and similar professions a typical Customer Service Specialist often moves into, within or outside their industry.

    Salesperson
     Very Similar Skills
     Growing

    Skill Similarity

    83%

    A Salesperson shares 83% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Sales Management
    Marketing Strategy
    Sales & Marketing
    Negotiation
    Business Development
    Strategic Planning
    Sales Operations
    Retail Sales

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    Administrative Assistant
     Fairly Similar Skills
     Growing

    Skill Similarity

    67%

    An Administrative Assistant shares 67% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Administrative Assistance
    Administration
    Clerical Skills
    Organization Skills
    Invoicing
    Company Secretarial Work
    Telephone Reception
    Accounting

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    Account Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    54%

    An Account Manager shares 54% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Account Management
    Business-to-Business (B2B)
    Sales Management
    Negotiation
    Business Development
    Marketing Strategy
    Business Strategy
    Solution Selling

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    Cashier
     Fairly Similar Skills
     Growing

    Skill Similarity

    79%

    A Cashier shares 79% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Adobe Photoshop
    Adobe InDesign
    Retail
    Organization Skills
    Cashiering
    Research
    Easily Adaptable
    IBM SPSS

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    Office Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    59%

    An Office Manager shares 59% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Office Administration
    Administrative Assistance
    Strategic Planning
    Administration
    Project Management
    Executive Administrative Assistance
    Negotiation
    Research

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    Receptionist
     Fairly Similar Skills
     Growing

    Skill Similarity

    73%

    A Receptionist shares 73% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Receptionist Duties
    Administrative Assistance
    Front Office
    Telephone Reception
    Clerical Skills
    Administration
    Phone Etiquette
    Hospitality

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    Retail Sales Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    76%

    A Retail Sales Specialist shares 76% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Retail
    Retail Sales
    Negotiation
    Sales Management
    Marketing Strategy
    Research
    Real Estate
    Retail

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    Server
     Fairly Similar Skills
     Growing

    Skill Similarity

    77%

    A Server shares 77% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Hospitality
    Adobe InDesign
    Adobe Photoshop
    HORECA
    Adobe Illustrator
    Cooperation
    IBM SPSS
    Research

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    Operational Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    75%

    An Operational Specialist shares 75% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Load skills
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    Customer Service Supervisor
     Very Similar Skills
     Growing

    Skill Similarity

    83%

    A Customer Service Supervisor shares 83% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Customer Service Supervisor skills
    Inside Sales Representative
     Fairly Similar Skills
     Growing

    Skill Similarity

    56%

    An Inside Sales Representative shares 56% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Load skills
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    Operations Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    66%

    An Operations Manager shares 66% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Operations Manager skills
    Support Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    72%

    A Support Specialist shares 72% of core skills with a Customer Service Specialist.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Support Specialist skills

    High Value Skills to Build as a Customer Service Specialist

    If you're a Customer Service Specialist and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.

    We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Customer Service Specialist. Building these skills will set you up for the most number of the above careers.

    • Problem Solving
    • Recruiting
    • Negotiation
    • Sales Management
    • Human Resources (HR)
    • Back Office Operations
    • HR Consulting
    • Front Office
    • Marketing Strategy
    • Sales & Marketing
    • Business Development
    • Strategic Planning
    • Sales Operations
    • Retail Sales
    • Administrative Assistance
    • Administration
    • Clerical Skills
    • Organization Skills
    • Invoicing
    • Company Secretarial Work

    Word Cloud of Skills to Build as a Customer Service Specialist

    Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.

    Frequently Asked Questions

    What skills do I need to develop to become a Customer Service Supervisor?

    As a Customer Service Specialist trying to become a Customer Service Supervisor, you should develop skills like:

    • Team Building
    • Operations Management
    • Negotiation
    • Aviation
    • Supervisory Skills
    • Retail
    • Problem Solving
    • Cash Handling

    What skills do you need to be an Inside Sales Representative?

    The most in-demand skills you need to become an Inside Sales Representative are:

    • Inside Sales
    • Lead Generation
    • Business Development
    • Account Management
    • Solution Selling
    • Cold Calling
    • Sales Process
    • Salesforce.com

    What are similar jobs to a Customer Service Specialist?

    Here is a list of alternative careers and related jobs for a Customer Service Specialist:

    • Operational Specialist
    • Server
    • Customer Service Supervisor
    • Administrative Assistant
    • Cashier
    • Account Manager
    • Support Specialist
    • Inside Sales Representative
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