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Retail Sales Specialist

Improve your resume's success rate by using these Retail Sales Specialist skills and keywords.

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Retail Sales Specialist
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Skills

Retail Sales Specialist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Retail Sales Specialist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Sales
  • Customer Service
  • Microsoft Access
  • Retail
  • Marketing
  • Retail Sales
  • Sales Management
  • Social Media
  • Management
  • Marketing Strategy
  • Research
  • Real Estate
  • Visual Merchandising
  • Adobe Photoshop
  • Merchandising
  • Fashion
    •   Show full list

Resume Skills: Retail Tools

  • Vend POS
  • Lightspeed Retail
  • QuickBooks
  • Microsoft Excel
  • POS System Proficiency
  • Inventory Management Software
  • Square (POS)
  • Vend (Retail POS)
  • Shopify (E-commerce)
  • QuickBooks Point of Sale (POS)
  • Epicor Retail
  • Shopify
  • Point of Sale (POS) Systems
  • eCommerce Platforms
  • CRM
  • Microsoft Office Suite

Resume Skills: Inventory Control

  • ABC Analysis
  • EOQ
  • Just-in-Time (JIT)
  • Safety Stock Management
  • Inventory Management System (IMS)
  • Material Requirements Planning (MRP)
  • Enterprise Resource Planning (ERP)
  • Warehouse Management Systems (WMS)

Resume Skills: Sales Techniques

  • Cross-selling
  • Upselling
  • Product Demonstration
  • Customer Needs Analysis
  • Up-selling
  • Product Presentation
  • Visual Merchandising
  • Negotiation
  • Sales Analytics
  • Up-Selling
  • Cross-Selling
  • Product Knowledge
  • Customer Onboarding

Resume Skills: Languages

  • English
  • Spanish
  • Spanish (Fluent)
  • Mandarin
  • French

Resume Skills: Sales Software

  • CRM software (Zoho, SalesForce)
  • eCommerce platforms (Shopify, Magento)
  • Point of Sale (POS) systems (Square, QuickBooks Point of Sale)
  • Email Marketing tools (MailChimp, Constant Contact)

Resume Skills: Data Analysis

  • Microsoft Excel (PivotTables, VLOOKUP)
  • Google Analytics
  • Tableau
  • Retail Analytics (Numerator, JDA Software)

Resume Skills: Customer Service

  • Conflict Resolution
  • Customer Retention
  • Feedback Collection
  • Product Knowledge
  • Loyalty Programs
  • Virtual Service

Resume Skills: Merchandising

  • Product Knowledge
  • Visual Merchandising
  • Store Layout Design
  • Cross-merchandising Strategies
  • Display Set-ups
  • Pricing Strategies

Resume Skills: CRM Tools

  • Salesforce
  • Microsoft Dynamics 365
  • Zoho CRM
  • Hubspot

Resume Skills: Sales Tools

  • POS Systems
  • CRM software
  • Inventory Management Systems
  • Retail ERP Software
  • e-commerce platforms

Resume Skills: Retail

  • Visual Merchandising
  • Store Operations Management
  • Inventory Control
  • Retail Sales Analytics
  • Product Presentation
  • Retail Purchasing
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Retail Sales Specialist Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Retail Sales Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2020 - Present
Retail Sales Specialist
Elevated the retail sales revenue by 15% in a year by leveraging expert visual merchandising tactics and Adobe Photoshop skills to create appealing store layouts.
Aided in the integration of a new POS system, which improved transaction speed and enhanced customer service experiences.
Streamlined the stock management system, reducing stock discrepancies by 25% and saving 15 hours per week.
Devised and implemented a successful upselling strategy which increased average transaction value by 30%.
Trained 10 new employees on sales techniques and retail operations, boosting overall team performance by 20% and accelerating team efficiency.
Gap Inc. April 2018 - December 2019
Sales Associate
Enhanced the brand's reputation by consistently providing superior customer service, resulting in a 20% increase in customer retention.
Propelled the store to achieve highest regional sales in winter 2019, marking a 15% increase compared to previous seasonal sales.
Developed creative marketing strategies for product promotion, contributing to a 10% increase in overall sales.
Coached.com January 2016 - March 2018
Sales Representative
Created personalized customer recommendations using product knowledge, leading to 17% growth in cross-selling success.
Managed a customer portfolio of more than 150 repeat clients and meticulously recorded their buying preferences in Microsoft Access.
Handled social media platforms effectively, contributing to a 25% increase in store's online reach.
EDUCATION
Resume Worded University December 2015
Bachelor of Business Administration - Retail Management
Specialized Courses: Retail Analytics, Consumer Behavior
Awards: Dean's List 2014 (Top 10%)
Resume Worded Institute November 2013
Certification in Customer Relations Management
Gained proficiency in managing customer relations and handling customer grievances
SKILLS
Sales Tools: POS Systems, CRM software, Inventory Management Systems, Retail ERP Software, e-commerce platforms
Retail Skills: Visual Merchandising, Store Operations Management, Inventory Control, Retail Sales Analytics, Product Presentation, Retail Purchasing
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Professional Sales Person (CPSP), Dale Carnegie Sales Training certification
Leadership & Volunteering: Volunteer, Local Community Food Drive (Organized monthly events & fundraisers)
Workshops & Training: Participated in 'Retail Sales Masterclass', 'Advanced Skills for Elite Retail Sales Professionals'
Your Name
Retail Merchandising Expert
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded May 2019 - Present
Retail Merchandising Expert
Implemented effective marketing strategies leading to a sales increase of 20% within the first quarter.
Harnessed visual merchandising techniques to maximize in-store product visibility, resulting in a 30% increase in impulse purchases.
Managed retail sales team of 10, facilitating a hyper-cohesive environment that boosted team efficiency by 25%.
Administered merchandise allocation based on thorough market research, reducing inventory wastage by 35%.
Spearheaded a customer-first strategy, which enhanced customer service and bolstered customer loyalty.
Target October 2017 - April 2019
Sales Supervisor
Achieved a 15% lift in store sales by leading and motivating the sales team to meet and exceed targets.
Played a key role in recruitment and training of new team members, enhancing overall store productivity.
Cultivated and maintained positive relationships with key customers, expanding the store's network and driving repeat business.
Coached.com February 2016 - September 2017
Key Holder
Championed the execution of in-store promotional marketing techniques, inflating sales by 20% during promotion periods.
Delivered superior customer service experiences, accelerating the customer satisfaction rate by 15%.
Amplified the brand's social media presence, driving a 25% increase in online sales.
EDUCATION
Resume Worded Institute March 2019
Diploma in Product Merchandising
Focused on strategies for merchandise planning and retail space optimization
Resume Worded University May 2017
Bachelor of Commerce - Retail Management
Specialization in Sales and Marketing
Recipient of the Retail Excellence Scholarship for exceptional academic and practical performance
SKILLS
Retail Software: POS System Proficiency, Inventory Management Software, Square (POS), Vend (Retail POS), Shopify (E-commerce)
Merchandising Skills: Product Knowledge, Visual Merchandising, Store Layout Design, Cross-merchandising Strategies, Display Set-ups, Pricing Strategies
OTHER
Certifications: Certificate in Retail Operations, National Retail Federation (2020)
Volunteering: Volunteer Retail Sales Associate, Local Thrift Store (2017 - Present)
Projects: Launched a successful promotional event that increased store sales by 30% during the holiday season at Target
Your Name
Retail Sales Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2018 - Present
Retail Sales Manager
Boosted regional store footprint by adding 5 new locations within a year, mirroring a 20% increment in retail revenue.
Orchestrated store marketing strategies by leveraging social media, leading to a 30% surge in store footfall and online sales.
Revamped underperforming locations with strategic merchandising, optimizing performance by 25% in under 6 months.
Led a retail sales team of 15 members to achieve and surpass quarterly sales targets consistently.
Oversaw novel product launches in stores, leading to a 35% average increase in sales in the launch quarter.
Macy's January 2015 - February 2018
Store Manager
Streamlined internal processes, leading to a significant time saving of 20% per week.
Applied strategic visual merchandising which led to 17% increased customer purchasing in the first half of 2017.
Successfully led the opening of two new store locations, managing recruiting, training and operational setups.
Coached.com September 2012 - December 2014
Sales Supervisor
Utilized strategic sales techniques, outpacing sales goals by 15% throughout tenure.
Expanded customer base by 30% through targeted social media marketing strategies.
Implemented a new employee training program, elevating the store's sales performance by 20%.
EDUCATION
Resume Worded Academic Center June 2013
Master of Business Administration - Retail and Sales Management
Specialized in Consumer Behavior and Retail Analytics
Resume Worded University May 2010
Bachelor of Commerce - Marketing
Minors in Business Statistics
Awards: Dean's List 2009 (Top 10%), Sales and Marketing Club Leadership Award
SKILLS
Sales Software: CRM software (Zoho, SalesForce), eCommerce platforms (Shopify, Magento), Point of Sale (POS) systems (Square, QuickBooks Point of Sale), Email Marketing tools (MailChimp, Constant Contact)
Data Analysis: Microsoft Excel (PivotTables, VLOOKUP), Google Analytics, Tableau, Retail Analytics (Numerator, JDA Software)
Inventory Control: Inventory Management System (IMS), Material Requirements Planning (MRP), Enterprise Resource Planning (ERP), Warehouse Management Systems (WMS)
OTHER
Certifications: Certified Retail Analyst (CRA), Certified Professional Sales Person (CPSP)
Leadership & Volunteering: Chairperson - Retail Sales Association, Volunteer - Local Charity Shop
Projects: Implemented a successful loyalty program at Macy's, increasing customer retention rate by 18%

Compare Your Resume To These Retail Sales Specialist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Retail Sales Specialist resume?

1
Review the job posting closely.

Go through the Retail Sales Specialist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Sales, Sales Management and Social Media are possible skills. These are skills you should try to include on your resume.

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2
Add industry skills like Marketing and Retail.

Add other common skills from your industry - such as Microsoft Access, Retail Sales and Customer Service - into your resume if they're relevant.

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3
Add skills into your work experience.

Incorporate skills - like Research, Marketing Strategy and Visual Merchandising - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

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4
Show how you have strong attention to detail.

A good Retail Sales Specialist has strong attention to detail, so try to include examples of where you handled complex projects or processes.

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5
Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Retail Sales Specialist roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

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6
Use the exact job title.

Try to add the exact job title, Retail Sales Specialist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

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Word Cloud for Retail Sales Specialist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Retail Sales Specialist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Retail Sales Specialist Skills and Keywords to Include On Your Resume

Retail Sales Specialist Soft Skills

Here are common soft skills that appear on Retail Sales Specialist job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Teamwork
    Expand
  • Time Management
    Expand
  • Negotiation
    Expand
  • Communication
    Expand
  • Leadership
    Expand
  • Customer Satisfaction
    Expand
  • Organization Skills
    Expand
  • Problem Solving
    Expand
    • Public Speaking
    • Team Leadership

    Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

    Get your Resume Instantly Checked, For Free

    Upload your resume and we'll spot the issues in it before an actual Retail Sales Specialist recruiter sees it. For free.

    Retail Sales Specialist Resume Templates

    Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

    Resume Example
    Inside Sales Account Manager

    Inside Sales Account Manager Resume Sample
    Go to Resume Page

    Resume Example
    Regional Sales Manager

    Regional Sales Manager Resume Sample
    Go to Resume Page

    Resume Example
    Hotel Sales Manager

    Hotel Sales Manager Resume Sample
    Go to Resume Page

    Resume Example
    Automobile / Car Sales Manager

    Automobile / Car Sales Manager Resume Sample
    Go to Resume Page

    Resume Example
    Retail Sales Manager

    Retail Sales Manager Resume Sample
    Go to Resume Page

    Resume Example
    Retail Salesperson / Retail Salesman

    Retail Salesperson / Retail Salesman Resume Sample
    Go to Resume Page

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    Frequently Asked Questions

    What are the top skills you should add to your Retail Sales Specialist resume?

    On top Retail Sales Specialist resumes, skills like Sales, Customer Service, Microsoft Access, Retail, Marketing, Retail Sales, Sales Management and Social Media appear most often.

    Depending on the exact role you're applying to, skills like Research, Management, Merchandising, Marketing Strategy and Visual Merchandising can also be effective keywords to include on your resume.

    What soft skills are common in Retail Sales Specialist roles?

    Examples of Retail Sales Specialist soft skills include Teamwork, Time Management, Negotiation, Communication and Leadership.

    Target your Resume to a Job Description

    While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

    It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

    Start targeting your resume

    © 2023 Resume Worded. All rights reserved.

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