Resume Worded

Last updated: November 10th, 2022

By accessing the website at https://resumeworded.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. The materials contained in this website are protected by applicable copyright and trademark law. These Terms of Service cover your use of Resume Worded's websites and/or sub-domains (collectively, the "Site") and the services that Resume Worded and its subsidiaries and affiliates (hereinafter referred to as "Resume Worded", "we", "us" or "our") provide through the Site or any content or information provided as part of these services (hereinafter referred to as the "Services").

By accessing or signing up to our Site and/or Services, you agree to be bound by these Terms of Service, and to review and accept our Privacy Policy. You should review the Privacy Policy and Terms of Service periodically for any modifications or changes. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Introduction

Resume Worded's goal is to help people (i.e. jobseekers, professionals) develop their careers through a career development platform. We are able to do this by providing:
1) a resume analysis engine that uses advanced machine learning, artificial intelligence and natural language processing techniques to identify errors and potential issues on applicant resumes, and recommends improvements.
2) a job description analysis engine that identifies keywords and skills on job descriptions and resumes
3) a LinkedIn profile analysis engine that uses natural language processing techniques to identify errors and potential issues on people's LinkedIn Profiles, and recommends improvements.
4) written content and general career advice
All these products and any future products have the goal of helping job applicants write better resumes or LinkedIn profiles, and get more interviews and opportunities.

Please note that: Resume Worded does not, however, warrant that the use of our Site, Services or our Content will provide specific or desired results. Resume Worded is not a recruitment company, and makes no representations or guarantees regarding the effectiveness of the Site and/or Services in meeting user's employment objectives. We do not guarantee that resumes or other information submitted by the user will result in the user being hired, and is not responsible for any employment decisions, for whatever reason, made by employer or by others about the user.

Eligibility

You must be 16 years of age or older, or the age of majority as defined in your jurisdiction, whichever is older, to use the Site or Services provided therein in any manner. By using the Site and accepting these Terms of Service, You represent and warrant that you have the right, authority and capacity to agree to and abide by these Terms of Service. You also represent that you will use the Site and any services in a manner consistent with any and all applicable laws and regulations.

Accounts

You can sign up for an account to use our Services. You can either create an account using an email and password, or via Facebook or Google. When you login with either option, we automatically create a unique user account for you on our site. The Content and information you directly provide on the Site will become a part of our Site. You acknowledge that you will remain the owner of such Content and information and approve us to use the same in accordance with our Privacy Policy and Terms of Service. "Content" includes but is not limited to the text, scripts, graphics, photos, sounds, videos, questions, responses to questions and any other information that you post, communicate, transmit, record, link to or direct to any third party in any manner through the use of the Site and/or Services including, but not limited to, any presentation, appearance or participation by you through our Site and/or Services. Further, you agree to:
(1) keep your password secure and confidential;
(2) use our Site and/or Services directly and strictly only for the authorised purpose, and not for any other individual or entity;
(3) not use a Facebook or Google account with a fake/false identity (one that is not yourself);
(4) not permit others to use your account;
(5) not use someone else's account(s);
(6) not share account(s);
(7) not sell, trade, or transfer your our account to another party;
(8) not charge anyone for access to any portion of our Site and/or Services, or any information or services therein; and
(9) follow all applicable rules and regulations; and general conduct stated in these Terms of Service.
(10) not create multiple/duplicate accounts
You are solely responsible for all the activities performed on/using your account unless you report misuse.

You must notify us immediately of any breach of security or unauthorized access of your account.

Premium Accounts and Subscriptions ('Resume Worded Pro')

Some features are only accessible to Premium members, also referred to as 'Resume Worded Pro' members. These can be purchased directly on our site. Alternatively, they can be provided via your organization (e.g. business or university) if they have already been prepaid.
These features include:
(a) Searchable database of over 200 resume lines
(b) Full resume reviews using Score My Resume (Resume Worded's resume analytics engine)
(c) Database of over 50 metrics
(d) Suggested resume lines through Score My Resume
(e) Resume templates
(f) Resume line-by-line analysis
(g) Targeting with Targeted Resume
(h) Full LinkedIn reviews using LinkedIn Review

For Resume Worded Pro members, you agree to pay all applicable fees (inclusive of taxes) and provide us with the necessary payment information in order to access Resume Worded Pro features and any default in payment of these fees may result in termination of your Resume Worded Pro Service. There are multiple payment plans available for Resume Worded Pro members, including a subscription based offering (monthly or quarterly) and a one-time option (one year). Users/members are expected to cancel/update their subscriptions in their account portal.

Billing process/cycles for Resume Worded Pro members/subscribers

When you sign up for any of our subscription Premium plans, you will be billed every calendar month (Monthly Plan) or Quarterly (every 3 months Plan) from the date of subscription. Until you cancel, billing will continue according to the cycle stated at the time of subscription.

Resume Worded is not responsible for continued subscriptions should a user forget to cancel their account. It is the customer’s responsibility to confirm the cancellation.

Payments and orders are handled by Paddle

Refunds

Due to the nature of our offering, we are unable to provide refunds to new users who purchase for the first time. The reason is that Resume Worded is a Freemium product and you can "inspect the product" and all the site's features in a limited capacity for free, before becoming a paid member (i.e. You get a subset of resume lines for free, subset of the resume analysis is free with Score My Resume, and all our tools have a free tier). Our free tier is extremely generous, and we encourage you to use all features so you know exactly what's in the paid version.

To protect ourselves from abuse (i.e. people buying the product, using it to the fullest, and requesting a refund when they are done using it), we can't refund new users. We do this because our AI technology is very expensive to run, so we are unable to refund you for costs we have already incurred.

If you'd like to apply for a refund, please do so on this page. Our customer support team will look into your case thoroughly and get back to you within 72 hours. Please fill in that form or contact us before filing a dispute with your credit card company, because once that is done, we do not have any control over the refund process and will have to wait until the full investigation takes place (typically takes 6 months by your credit card company). You'll likely then have to wait several months before a refund can be issued in those cases, so a much quicker way to get your refund is to contact our support team.

Existing Pro members who forgot to cancel:
If you're an existing Pro member and you forgot to cancel your subscription in time before it renewed, please contact us immediately (maximum within 3 days of your billing date). You can contact us via this form or via email at support {at} resumeworded.com. If you have not used the service in the time between being billed and the time of contacting us, we'll be able to provide refunds depending on the circumstances. Please note that we are unable to offer refunds if you contact us outside the 3 day window.

Modifications

We reserve the right, at our sole discretion, to change, modify or otherwise alter the terms and conditions set forth in these Terms of Service at any time and you agree to be bound by such changes, modifications or alterations. Such modifications shall become effective immediately upon the posting thereof on the Site and/or Services. Your continued use of our Site and/or Services after any changes will signify and confirm your acceptance of those changes.
We aim to create the best experience for our Users. Therefore, the Site and/or Services provided may change which includes, but is not limited to, updates, upgrades or discontinuation of features, components or modules, without prior notification, as part of our effort to update, improve and expand the Site and/or Services.
Resume Worded is not obligated to inform you of any such changes and you are solely responsible for periodically checking
the Site and/or Services for changes.

Upload Limits and 'Fair Use' Policy

We offer a service that allows users to upload resumes and LinkedIn files to our service for review, with the option to purchase an upgrade to a Pro account for 'unlimited' uploads. While we offer 'unlimited uploads' to Pro users, we have a fair use policy in place to prevent abuse of our software. This fair use policy allows users to access and use our core tools (Score My Resume, Targeted Resume and LinkedIn Review) up to a maximum of 250 times per month.

If we determine that a user's use of our software exceeds this fair use limit, we reserve the right to terminate their Pro account and prevent further access to our software. We also reserve the right to take legal action against any user who violates our fair use policy or otherwise abuses our software.

Acceptable Use Policy

Unauthorized Use: Resume Worded authorizes you to view and access a single copy of the content available on or from the Site solely for their personal use. Any recommendations or advice provided by us on the Site and/or Services is for informational purposes only and Resume Worded expressly excludes any liability for any action taken by a User based on such recommendations or advice.

Only one individual may access the Website using the same email or password, as stated in the Accounts section above. Resume Worded reserves the right, in our sole discretion, to immediately revoke your account and/or seek all other legal remedies available for copying copyrighted text (including the recommendations, resume lines, metrics, or any site content), or otherwise misusing or misappropriating site content, including but not limited to, use on a "mirrored", competitive, or third party site.

Use of Site Content: The contents of this Site such as text, graphics, images, logos, button icons, software and other content (collectively the "Site Content") are protected under both United Kingdom and foreign copyright, trademark and other laws. All such content is the property of Resume Worded or its content suppliers or clients. Unauthorized use of the Site Content may violate these laws, and is strictly prohibited. Members must retain all copyright, trademark, service mark and other proprietary notices contained in the original Site Content on any authorized copy they make of such content. Members may not sell or modify the Site Content or reproduce, display, publicly perform, distribute, or otherwise use the Site Content in any way for any public or commercial purpose, in connection with products or services that are not those of Resume Worded, or in any other manner that is likely to cause confusion among consumers, that disparages or discredits Resume Worded or its licensors, that dilutes the strength of Resume Worded or its licensor's property, or that otherwise infringes Resume Worded or its licensor's intellectual property rights. Members may not in any other way misuse the Site Content.

Prohibited Uses: You must not misuse the Site by knowingly introducing viruses, trojans, worms, malware, logic bombs or other material which is or may be malicious or technologically harmful. You must not attempt to gain unauthorized access to the Site, the server on which the Website is stored or any server, computer or database connected to the Website.

The Site and/or Services may contain links to third party websites that are not owned or controlled by Resume Worded. These links are provided solely as a convenience to you and not as an endorsement by Resume Worded of the content on such websites. Resume Worded has no control over, and assumes no responsibility or liability for, the content, privacy policies, terms of use or practices of any third party websites. Users are solely responsible for reading and agreeing (or disagreeing) with the terms and conditions and/or privacy policies of these third parties.

User Content Restrictions

Except as otherwise expressly permitted in this Terms of Service, you agree that you will not give access to, forward, display, post or distribute any part of the Site Content to any individuals, persons or companies. You agree that you will not use the Site and/or Services to forward, display, post or distribute any part of the Site Content or the recommendations of improvement (in Score My Resume) to any public website including but not limited to YouTube, Facebook, Twitter or similar websites.

Additionally, you agree not to use the Site and/or Services to post, email, or otherwise make available Content:

(a) that is unlawful, harmful, threatening, abusive, harassing, defamatory, libellous, invasive of another's privacy, inappropriate or is harmful to minors in any way;
(b) that contains nudity or graphic or gratuitous violence or is pornographic or sexually explicit in any way;
(c) that harasses, degrades, intimidates or is hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
(d) that violates federal, state, or local equal employment opportunity laws, including but not limited to, stating in any interview for employment a preference or requirement based on race, color, religion, sex, national origin, age, or disability;
(e) that impersonates any person or entity or falsely states or otherwise misrepresents your affiliation with a person or entity;
(f) that includes personal or personally identifiable information about another person without that person’s explicit consent;
(g) that is false, deceptive, misleading, deceitful or wrongly informative in any way;
(h) that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party, or Content that you do not have a right to make available under any law or under contractual or fiduciary relationships;
(i) that constitutes or contains affiliate marketing, link referral code, junk mail, spam, chain letters, pyramid schemes, or unsolicited commercial advertisement;
(j) that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
(k) that disrupts the normal flow of dialogue with an excessive amount of Content (flooding attack) to the Services, or that otherwise negatively affects other Users’ ability to use the Services;
(l) that employs misleading email addresses, or forged headers or otherwise manipulated identifiers in order to disguise the origin of Content transmitted through the Services;
(m) that could disable, overburden, or impair the proper working or functionality or appearance of the Site and/or Services; or
(n) that contains a third party's identification documents or sensitive financial information

Organizational Accounts (i.e. Accounts paid for by your organization)

Your organization (e.g. your university, recruitment firm or other educational firm) may offer our Services to you to help in your career development. Typically, your organization will pre-purchase access for you that you can claim either via using your organizational / university email or via an organizational code.

Note that if you have registered via an Organization (e.g. a university, or you used an organization code provided by your organization), your uploaded documents and usage data can also be accessed via authorized individuals, including but not limited to, Career Services teams, University Counselors, and Project Managers of the engagement.

Additional Restrictions

Resume Worded also specifically prohibits the following:

(a) Purposely or intentionally uploading a resume, LinkedIn profile or any document whose content is NOT your own,*
(b) Requesting contact to an email address or contact information not your own,
(c) Copying / selling resume lines we offer
(d) Taking any action that imposes an unreasonable or disproportionately large load on the Site's infrastructure

Software and Technology

Resume Worded software and technology ("Software") includes the Site and/or Services and is hosted by Resume Worded and accessed over the Internet. Resume Worded agrees to provide you with a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Software in accordance with these Terms of Service. You may not use the Software for anything other than as intended by Resume Worded. You may not use the Software with any device, program or service designed to circumvent technological measures employed to control access to, or the rights in work protected by copyright laws. All rights not expressly granted by Resume Worded are hereby reserved. You agree not to take any action to interfere with Resume Worded's ownership of or rights in the Software. You agree that, unless otherwise permitted in this section or by law, you will not:
(a) reproduce, republish, display, frame, download, distribute, copy or transmit the Software;
(b) to the extent permitted under applicable law, redistribute, encumber, sell, rent, lease, loan, sublicense, assign, or otherwise transfer rights to the Software;
(c) modify or create any derivative works based on the Software, including but not limited to customization, translation, or localization;
(f) attempt to probe, scan or test the vulnerability of the Software or any associated system or network, or breach any security or authentication feature or measure of the Software;
(d) copy, reproduce, reuse in another product or service, modify, alter, or display in any manner any software or files, or parts thereof, included as part of the Software;
(e) except to the extent expressly permitted by law, decompile, disassemble, reverse engineer, or otherwise attempt to access or derive the source code or architecture of the Software, or in any way ascertain, decipher, or obtain the communications protocols for accessing the Software, or the underlying ideas or algorithms of the Software;
(g) attempt to gain unauthorized access to the Software or to any account, application, platform, computer system or network associated with the Software (and, if you are blocked by Resume Worded from accessing the Software, such as if Resume Worded blocks your IP address, you will not implement any measure to circumvent such blocking, such as by masking your IP address or using a proxy IP address);
(h) use the Software in any way that violates these Terms of Service, or any applicable law or regulation; and

DISCLAIMER OF WARRANTIES

THE MATERIALS ON RESUME WORDED'S WEBSITE ARE PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS. RESUME WORDED MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS.
YOU AGREE THAT USE OF THE SITE AND/OR SERVICES IS ENTIRELY AT YOUR OWN RISK.

RESUME WORDED MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT ON THE SITE AND/OR SERVICES , INCLUDING BUT NOT LIMITED TO, RESUME SCORING, SUGGESTED FEEDBACK, SUGGESTED LINES, SUGGESTED METRICS AND OTHER RECOMMENDATIONS GIVEN TO THE USER, AND OR THE CONTENT OF ANY THIRD PARTY SITES LINKED TO THIS SITE AND/OR SERVICES AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE AND/OR SERVICES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SITE AND/OR SERVICES, (V) ANY BUGS, VIRUSES, TROJAN HORSES AND/OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE AND/OR SERVICES BY ANY THIRD PARTY, OR (V) ANY LOSS OR DAMAGE TO CONTENT OR DATA (WHETHER STORED THROUGH THE SITE AND/OR SERVICE OR OTHERWISE), OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SITE AND/OR SERVICES. RESUME WORDED DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT, SERVICE OR OPPORTUNITY ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE AND/OR SERVICES OR ANY HYPER-LINKED SITES AND/OR SERVICES.

Limitations

In no event shall Resume Worded or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Resume Worded's website, even if Resume Worded or a Resume Worded authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Termination of your Account

You agree that Resume Worded may terminate your access to the Site and/or Services without notice if: (a) Resume Worded determines that you have violated these Terms of Service, or (b) Resume Worded is requested or required to do so by any court of competent jurisdiction or government authority in any country. You agree that the Site and/or Services are not intended to act as an indefinite information repository and, therefore, Resume Worded may, upon such termination, deactivate or delete your account and any related data, information, and files, and bar any further access to such data, information, and files. Such action may include, among other things, accessing your content or data and/or discontinuing your use of the Site and/or Services without refund or compensation.

Indemnification

You agree to defend, indemnify and hold harmless Resume Worded, its parents, subsidiaries, affiliates, and their respective officers, employees and agents from any claim or demand including reasonable attorneys' fees and costs, made by any third party arising out of or related to i) Your use of the Site, ii) Your use of any content contained therein, iii) Your Content or any information or material that You post to or transmit through the Site, iv) Your violation of these Terms of Service, or v) infringement by You or another User using Your computer or account, of any intellectual property or any other right of any person or entity. Resume Worded shall provide notice to You promptly of any such claim, suit or proceeding, and Resume Worded reserves the right and shall have the option, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, and in such case, You agree to cooperate with Resume Worded's defense of such claim.

Get in touch

If you have any questions about these Terms of Service, or would like to report a violation of these Terms of Service, please contact us by email at [email protected].