Sales Support Specialist

Sales Support Specialist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Sales Support Specialist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Sales Operations
  • Sales
  • Account Management
  • Salesforce.com
  • Sales Management
  • Inventory Management
  • Customer Service
  • Retail
  • Sales Process
  • Marketing
  • Customer Relationship Management (CRM)
  • Data Entry
  • Merchandising
  • Social Media
  • Sales Support Tools
  • Direct Sales
  • Microsoft Access
  • Management
  • SAP Products
  • Telecommunications
  • Business Strategy
  • Back Office Operations
  • Marketing Strategy
  • Business Planning
  •   Show full list

Resume Skills: Technologies

  • Microsoft Office Suite
  • Salesforce
  • Zoho CRM
  • HubSpot

Resume Skills: Sales

  • Relationship Building
  • Product Knowledge
  • Business Development
  • Client Retention
  • Negotiation

Resume Skills: Product Knowledge

  • Software
  • Electronics
  • Web Services
  • Education Platforms

Resume Skills: Sales Software

  • Salesforce
  • Microsoft Dynamics
  • HubSpot
  • Zoho

Resume Skills: Data Analysis Tools

  • MS Excel
  • Power BI
  • Tableau
  • Python

Resume Skills: Project Management Tools

  • Asana
  • Trello
  • Slack
  • MS Teams

Resume Skills: Languages

  • English
  • Spanish (Fluent)
  • German

Resume Skills: Sales Techniques

  • Up-Selling
  • Cross-Selling
  • Consultative Selling
  • B2B Selling
  • Direct Selling
  • Complex Sales Cycle Management

Resume Skills: Sales Tools & Technologies

  • CRM (Salesforce, Microsoft Dynamics)
  • Data Analysis (Excel)
  • Sales Analytics
  • Salesforce Automation
  • ERP
  • Web Analytics

Resume Skills: Professional

  • Negotiation
  • Contract Management
  • Pricing Strategy
  • Sales Training
  • Sales Forecasting
  • Market Research
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Sales Support Specialist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Sales Support Specialist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Sales Support Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2020 - Present
Sales Support Specialist
Maintained 100% accuracy in Salesforce.com data entry and effectively managed a database of over 5000 accounts to streamline sales operations.
Reduced customer support issues by 40% via implementing effective sales strategies and innovative sales support tools.
Facilitated an increase in retail sales by 25% through effective inventory management and merchandising.
Boosted customer satisfaction levels by 30% by implementing efficient customer relationship management strategies.
Improved company's social media visibility by 200% by integrating effective online marketing strategies.
Coached.com January 2018 - March 2020
Sales Associate
Increased direct sales revenue by 20% by introducing personalized communication strategies.
Improved account management efficiency by 30% through systematic data entry in Salesforce.com.
Enhanced customer service standards leading to a 15% increase in customer retention.
Successfully boosted online sales by 50% via effective implementation of social media strategies.
Best Buy September 2016 - December 2017
Retail Assistant
Improved store’s inventory management leading to a 10% cut in excess stock and saved $5000 annually.
Strengthened customer relationships by providing personalized shopping experiences.
Recognized for top-notch data entry and Microsoft Access skills in maintaining customer database.
EDUCATION
Resume Worded University May 2016
Bachelor of Commerce - Marketing
Awarded University Top Achiever in Marketing
Graduated Cum Laude
Resume Worded Institute January 2018
Certified Sales Leadership Professional (CSLP)
Participated in part-time study while working full-time at Coached.com
SKILLS
Technologies: Microsoft Office Suite (Proficient), Salesforce (Expert), Zoho CRM (Proficient), HubSpot (Intermediate)
Sales Skills: Relationship Building, Product Knowledge, Business Development, Client Retention, Negotiation
Product Knowledge: Software, Electronics, Web Services, Education Platforms
OTHER
Certifications: Certified Professional Sales Person (CPSP, 2020), HubSpot Sales Software Certified (2020)
Volunteering: Volunteer Mentor, Youth sales training program, Resume Worded (2020-Present)
Awards: Salesperson of the Year, Coached.com (2019), 'Go-Getter' Award, Best Buy (2017)
Your Name
Sales Operations Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com June 2021 - Present
Sales Operations Specialist
Drastically reduced sales process time by 35% by optimizing CRM system through Salesforce.
Implemented new SAP Product-based inventory methodology that increased efficiency by 15%
Spearheaded a team that achieved 50% sales growth in the first quarter through the use of strategic sales management.
Increased account base by 30% through effective relationship management and direct sales.
Developed new strategies for customer service improvements, evidenced by 20% increase in satisfaction scores.
Resume Worded September 2019 - May 2021
Sales Support Specialist
Achieved 20% increase in retail sales through effective implementation of merchandising techniques.
Saved 10 hours per week by implementing automatic data entry systems.
Improved customer relationship management leading to repeat business from 60% of clients.
Verizon July 2017 - August 2019
Sales Associate
Secured a continuous sales rise of 10% for 5 consecutive quarters via effective communications.
Boosted customer relationship management through regular interactions and personalized suggestions.
Leveraged telecommunications knowledge to enhance client base by 15%.
EDUCATION
Resume Worded University May 2017
Master of Business Administration - Sales & Marketing
Concentrations in International Business and Strategy
Resume Worded Institute February 2016
Advanced Certificate in Sales Operations
Specific focus on Sales Forecasting, Territory Planing and Managing Sales Process
SKILLS
Sales Software: Salesforce (Expert), Microsoft Dynamics (Advanced), HubSpot (Expert), Zoho (Intermediate)
Data Analysis Tools: MS Excel (Advanced), Power BI (Intermediate), Tableau (Intermediate), Python (Basic)
Project Management Tools: Asana (Advanced), Trello (Intermediate), Slack (Advanced), MS Teams (Advanced)
Languages: English (Native), Spanish (Fluent), German (Intermediate)
OTHER
Certifications: Certified Sales Leadership Professional (CSLP), Lean Six Sigma Green Belt
Projects: Spearheaded a sales team project which incrementally increased revenue by 30% in FY19-20, Successfully piloted a territory realignment strategy at Coached.com leading to a 15% increase in regional sales
Leadership & Volunteering: Volunteer Mentor for Sales Professionals at The Sales Association, Chair at Resume Worded Community Fundraising Initiatives from 2018
Awards: Recipient of 'Sales Star' award for exceptional sales support at Resume Worded, 'Top Associate' recognition for highest sales in 2017 at Verizon
Your Name
Sales Management Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2019 - Present
Sales Management Specialist
Outperformed sales target by 20% by initiating a robust business strategy and maintaining high levels of customer service.
Enhanced CRM procedures that led to the retention of 30% more customers year-on-year.
Driven use of sales support tools resulted in a 25% upturn in efficiency.
Built a sales team, directly responsible for a 30% increase in total company revenue.
Introduced an efficient inventory management system, reducing excess stock by 15%.
Coached.com May 2016 - February 2019
Sales Operations Specialist
Led the sales team to achieve performance goals over 18 months before the forecasted timeline.
Successfully established and nurtured strategic partnerships contributing to a 25% increase in sales.
Deployed CRM leading to a 10% decrease in customer resolution time.
AT&T January 2014 - April 2016
Sales Associate
Increased customer base by 35% through the implementation of sales process innovations.
Streamlined data entry processes, improving sales order efficiency by 20%.
Contributed to telecommunications product sales, resulting in a 15% boost in departmental profits.
EDUCATION
Resume Worded University May 2016
Master of Business Administration - Marketing and Sales
Concentration in Strategic Sales Management
Resume Worded Academic Center April 2014
Bachelor of Business Administration - Sales and Marketing
Minors in Communication and Customer Psychology
Awards: Dean's List 2014 (Top 10%)
SKILLS
Sales Techniques: Up-Selling, Cross-Selling, Consultative Selling, B2B Selling, Direct Selling, Complex Sales Cycle Management
Sales Tools & Technologies: CRM (Salesforce, Microsoft Dynamics), Data Analysis (Excel), Sales Analytics, Salesforce Automation, ERP, Web Analytics
Professional Skills: Negotiation, Contract Management, Pricing Strategy, Sales Training, Sales Forecasting, Market Research
OTHER
Certifications: Certified Sales Leadership Professional (CSLP) - Resume Worded Institute
Leadership & Volunteering: Member, National Association of Sales Professionals (NASP) - Current Board Member and Chair of the Mentoring Program
Projects: Created and implemented a strategic sales program at Coached.com that led to a 35% increase in annual sales

How do I add skills to a Sales Support Specialist resume?

1
Review the job posting closely.

Go through the Sales Support Specialist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Account Management, Customer Service and Inventory Management are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Salesforce.com and Sales.

Add other common skills from your industry - such as Sales Operations, Retail and Sales Management - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Merchandising, Telecommunications and Direct Sales - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show how you have strong attention to detail.

A good Sales Support Specialist has strong attention to detail, so try to include examples of where you handled complex projects or processes.

5
Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Sales Support Specialist roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

6
Use the exact job title.

Try to add the exact job title, Sales Support Specialist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Sales Support Specialist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Sales Support Specialist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Sales Support Specialist Skills and Keywords to Include On Your Resume

Sales Support Specialist Soft Skills

Here are common soft skills that appear on Sales Support Specialist job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Team Building

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Sales Support Specialist Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Inside Sales Account Manager


Resume Example
Regional Sales Manager


Resume Example
Hotel Sales Manager


Resume Example
Automobile / Car Sales Manager


Resume Example
Retail Sales Manager


Resume Example
Retail Sales Manager


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Frequently Asked Questions

What hard skills should you include on a Sales Support Specialist resume?

Some popular Sales Support Specialist hard skills are Sales Operations, Sales, Account Management, Salesforce.com, Sales Management, Inventory Management, Customer Service and Retail.

Depending on the job you apply to, skills like Direct Sales, Business Strategy, Marketing Strategy, Telecommunications and Merchandising can also be good to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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