Skill Profile

Inside Sales Representative

Improve your resume's success rate by using these Inside Sales Representative skills and keywords.

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Inside Sales Representative
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Inside Sales Representative Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Inside Sales Representative job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Inside Sales
  • Sales
  • Lead Generation
  • Customer Relationship Management (CRM)
  • Business Development
  • Account Management
  • Solution Selling
  •  Find out what your resume's missing
    •
  • Cold Calling
  • Sales Process
  • Salesforce.com
  • Sales Management
  • Customer Service
  • Sales Operations
  • Marketing
  • Business-to-Business (B2B)
  • Market Research
  • Direct Sales
  • Qualifying Prospects
  • Microsoft Access
  • Purchasing
  • Inventory Management
  • Contract Negotiation

    •   Show full list

Resume Skills: Sales Software

  • Salesforce CRM
  • Zoho CRM
  • HubSpot
  • Microsoft Dynamics
  • SAP Sales Cloud
  • LinkedIn Sales Navigator
  • Salesforce
  • Google Analytics
  • PowerPoint
  • Excel
  • CRM Systems
  • Salesforce(SFDC)
  • Microsoft Dynamics 365
  • Pipedrive
  • Freshsales
  • Google AdWords
  • Microsoft Dynamics CRM
  •  Match your resume to these skills
    •

Resume Skills: Sales

Resume Skills: Product Knowledge

Resume Skills: Data Analytics

Resume Skills: Sales & Marketing

Resume Skills: Languages

Resume Skills: Communication

Resume Skills: Data analysis

Resume Skills: Communication & Presentation

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Inside Sales Representative Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Inside Sales Representative Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Inside Sales Representative
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2020 - Present
Inside Sales Representative
Drove the business development process, generating over 5000 qualified leads for the sales team
Nurtured strong customer relationships, resulting in 40% repeat business
Implemented an efficient sales process that increased team productivity by 30%
Strategized comprehensive market research that identified 200+ potential business-to-business customers
Leveraged Salesforce.com to streamline the customer communication channel, improving response time by 70%
Coached.com June 2017 - December 2019
Business Development Associate
Maximized account management strategies, making Coached.com the preferred vendor for 30+ top-tier clients
Elevated sales operations effectiveness by consistently hitting sales targets, resulting in a $2M annual revenue increase
Standardized the use of Microsoft Access in inventory management, reducing stock discrepancies by 80%
Harnessed solution selling tactics to enhance customer service satisfaction by 60%
Oracle January 2015 - May 2017
Junior Sales Executive
Augmented company revenues by $1M through effective direct sales techniques
Boosted the sales team's skill in qualifying prospects, reducing customer acquisition costs by 40%
Simplified purchasing procedures by creating a user-friendly online catalogue, improving customer engagement by 35%
IBM June 2014 - December 2014
Sales Intern
Cultivated a keen understanding of sales management structure and processes
Efficiently supported a key marketing campaign that boosted product sales by 15%
EDUCATION
Resume Worded University April 2017
Master of Business Administration - Sales and Marketing
Selected as Top Sales Student of the Year based on performance
Resume Worded Academic Center May 2014
Bachelor of Commerce - Marketing
Graduated Summa Cum Laude (Top 2% of class)
Led College Sales Club which won the national sales competition
SKILLS
Sales Skills: Prospecting, Negotiation, Closing, Pipeline Management, Objection Handling, Follow-Ups
Sales Tools & Software: Salesforce CRM, Zoho CRM, HubSpot, Microsoft Dynamics, SAP Sales Cloud, LinkedIn Sales Navigator
Product Knowledge: Software Solutions, SaaS, B2B & B2C Products, HR Tech, EdTech, E-commerce
Data Analytics: Excel Data Analysis, Market Trends Analysis, SQL, Tableau
OTHER
Certifications: HubSpot Inbound Sales Certification, Lean Six Sigma Yellow Belt
Leadership & Volunteering: Salesforce Non-profit Volunteer, Treasurer of Local Sales Professionals Network
Continuing Education: Completed online course on Advanced Negotiation Skills - LinkedIn Learning, Ongoing participation in sales webinars and networking events
Awards: Sales Achiever of the Year - 2019, Coached.com
Your Name
Business Development Associate
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com Feb 2020 - Present
Business Development Associate
Pioneered innovative lead generation tactics, increasing the lead funnel by 25%
Expedited sales process by establishing a CRM tool, cutting client response time by 50%
Increased customer service efficiency through purposeful solution selling, enhancing client satisfaction by 60%
Facilitated successful sales operations by developing performance metrics, resulting in consistent sales team performance
Shaped meaningful customer relationships through proficient account management, securing 20% growth in repeat business
Resume Worded May 2017 - December 2019
Junior Account Manager
Revamped Salesforce.com usage, amplifying CRM effectiveness by 40%
Optimized direct sales strategy, ramping up revenues by 25%
Ingeniously leveraged market research data to generate 150 new business-to-business customers
Apple January 2015 - April 2017
Sales Support Executive
Boosted purchasing strategies, increasing sales by $1M
Elevated the quality of customer service by 80% through effective sales tactics
Streamlined inventory management, reducing stock discrepancies by 70%
Microsoft June 2014 - December 2014
Sales Representative Intern
Gained practical sales management skills through close collaboration with sales teams
Successfully supported key marketing initiatives, increasing product awareness by 20%
EDUCATION
Resume Worded University Dec 2019
Master of Business Administration - Specialization in Sales
Completed with a focus on Key Account Management and Business Development Strategies
Resume Worded Academic Center Apr 2014
Bachelor of Business - Marketing & Sales
Recipient of the President's Award for Excellence in Sales and Marketing
Graduated with High Distinction and achieved Top 10% of the class
SKILLS
Sales & Marketing: Product Demonstrations, Market Research, Client Acquisition, Sales Forecasting, Lead Generation, Competitive Analysis
Software Proficiency: Salesforce, Google Analytics, PowerPoint, Excel, CRM Systems, LinkedIn Sales Navigator
Languages: English (Native), French (Fluent), Spanish (Intermediate)
OTHER
Certifications: Certified Professional Sales Person (CPSP), Certified Sales Leadership Professional (CSLP)
Volunteer Experience: Mentor, Young Business Professionals Association
Projects: Initiated and managed successful lead generation campaigns contributing to 40% increase in company's customer base
Awards & Recognition: Employee of the Year, Coached.com (2021), Top Performer, Resume Worded (2019)
Your Name
Junior Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2020 - Present
Junior Account Manager
Strengthened sales operations by driving the deployment of Salesforce.com, leading to more streamlined CRM practices
Pioneered a results-oriented lead generation tactic that boosted sales by 20%
Achieved 30% growth in business development through effective account management
Revolutionized inventory management using Microsoft Access, minimizing stock discrepancies by 60%
Enhanced customer service standards through innovative solution selling, resulting in 40% customer satisfaction increment
Coached.com May 2017 - February 2020
Sales Support Executive
Mastered cold calling techniques, contributing to a 15% rise in annual revenues
Influenced market research strategies, discovering 100 new business-to-business customers
Improved purchasing process for customers, leading to a 30% surge in online orders
Salesforce.com January 2015 - April 2017
Sales Associate
Streamlined direct sales activities, recording a 25% increase in annual sales
Optimized the process of qualifying prospects, leading to a 70% reduction in customer acquisition costs
Google June 2014 - December 2014
Marketing Intern
Comprehended intricate sales management structures
Provided pivotal support for a large-scale marketing campaign that led to a 10% growth in followers
EDUCATION
Resume Worded Academic Center February 2020
Certificate of Sales Excellence
Coursework: Advanced Sales Tactics, Strategic Account Management
Resume Worded University April 2014
Bachelor of Business Administration - Marketing
GPA: 3.8/4.0 (Dean's List)
Relevant Courses: Consumer Behavior, Business Communication, Product Management
SKILLS
Sales Software: Salesforce(SFDC), Zoho CRM, HubSpot, Microsoft Dynamics 365, Pipedrive, Freshsales
Communication: Email Marketing, Public Speaking, Proposal Writing, Client Relationships, Business Presentations
Data Analysis: Excel, SQL, Tableau, Pivot Table, VLOOKUP, Google Sheets
OTHER
Certifications: HubSpot Sales Software Certification, Microsoft Office Specialist - Excel
Leadership & Volunteering: Coached.com Sales Mentorship Program (Mentor, 2018 - 2020), Local Food Drive (Volunteer, 2016 - Present)
Projects: Developed and implemented new sales strategy that increased Coached.com's customer retention by 15%
Awards: Salesforce.com Star Performer Award (2016), Coached.com Sales Support MVP (2018, 2019)
Your Name
Sales Account Executive
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded February 2023 - Present
Sales Account Executive
Managed a portfolio of high-value accounts, successfully growing revenues by over $1.5 million.
Optimized the sales process through data-driven decision-making techniques, resulting in a 22% increase in annual revenue.
Implemented cloud computing tools to enhance customer service delivery, improving the customer experience metrics by 30%.
Leveraged Salesforce.com to promote data-backed decision-making in sales planning, increasing team efficiency by 20%.
Managed contract negotiation for high-stake deals, resulting in a 35% increase in annual contract value.
Coached.com December 2019 - February 2023
Inside Sales Specialist
Increased lead generation by 30% through strategic cold calling and direct sales techniques.
Leveraged the SaaS platform for efficient inventory management, reducing procurement time by 15%.
Apple Inc March 2017 - December 2019
Sales Analyst
Revamped the pricing strategy, yielding an increase in margin by 10%.
Boosted account management efficiency by 45% using robust CRM tools.
EDUCATION
Resume Worded Academic Center February 2017
Master of Business Administration (MBA) - Marketing
Concentration in Sales and Marketing Strategy
Resume Worded University May 2015
Bachelor of Business Administration (BBA) - Sales
Minor in Statistical Analysis
Awards: Dean's List 2014 (Top 10% of class), Sales Excellence award (1 of 5 awarded)
SKILLS
Sales Techniques: Cold Calling, Direct Sales, B2B Sales, Account Management, Cross-Selling / Up-Selling, Sales Forecasting
Technologies: Salesforce, Zoho CRM, HubSpot CRM, Microsoft Office Suite, Zoom, Skype
Languages: English (Native), Spanish (Professional Fluency)
OTHER
Certifications: Certified Professional Sales Person (CPSP), National Association of Sales Professionals (2022)
Awards: Salesperson of the Year, Coached.com (2022), Top Sales B2B Account, Resume Worded (2023)
Leadership & Volunteering: Perennial Mentor, 'Seeds for the Future' Youth Entrepreneurship Program (2018-Present)
Projects: Implemented a new sales CRM for Resume Worded that increased sales efficiency by 20% (2023)
Your Name
Inbound Sales Representative
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2020 - Present
Inbound Sales Representative
Implemented successful inbound marketing strategies which boosted sales by 25%
Improved customer retention by 20% by enhancing customer experience through personalized engagement strategies
Used Salesforce.com efficiently to automate data entry and track sales operations, reducing manual effort by 50%
Increased direct sales revenue by 30% through effective objection handling
Effectively coordinated with the contact center to resolve customer issues in real time, enhancing customer satisfaction by 15%
Coached.com January 2018 - March 2020
Telesales Executive
Enhanced telecommunications efficiency by 20%, leading to an increase in sales
Managed key accounts effectively, resulting in 15% growth in account-based revenue
Spearheaded a team for sales process optimization which increased overall team efficiency by 30%
Wallmart November 2016 - December 2017
Retail Sales Associate
Exceeded retail sales targets by 10% through excellent customer service
Managed inventories efficiently reducing stock discrepancies by 20%
EDUCATION
Resume Worded University December 2017
Master of Business Administration – Sales and Marketing
GPA: 3.8/4.0, Dean's List 2016-2017
Resume Worded Institute May 2016
Bachelor of Business Administration – Marketing
Minor in Psychology
GPA: 3.9/4.0, Graduated Magna Cum Laude
SKILLS
Sales & Marketing Software: HubSpot, SalesForce, Pipedrive, MailChimp, Google Analytics, SEM Rush, SEO Spider
Communication Tools: Slack, Zoom, Skype, MS Teams, Google Meet, Trello, Asana
Office Suite & Productivity Tools: Google Suite, Microsoft Office, Apple iWork, Dropbox, Airtable
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Sales Professional (CSP), American Sales Association
Leadership & Volunteering: Mentor, Big Brothers Big Sisters
Projects: Developed and implemented novel customer engagement strategies increasing conversion rates by 18% in retail sales
Your Name
Customer Service Representative
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2021 - Present
Customer Service Representative
Streamlined customer service operations using Salesforce.com which sped up issue resolution by 40%
Improved customer retention by 25% through personalized service and proactive problem-solving
Developed and implemented data entry procedures that increased efficiency by 30%
Worked closely with sales team to understand customer objections, leading to enhanced direct sales by 20%
Efficiently handled customer accounts reducing churn by 15%
Coached.com February 2018 - February 2021
Telecommunication Specialist
Boosted sales by 15% through improved telecommunication protocols
Integrated sales management techniques into customer service operations resulting in 10% revenue growth
Implemented improved inbound marketing strategies resulting in a 20% increase in lead generation
Target January 2017 - January 2018
Retail Sales Clerk
Streamlined customer-focused retail sales strategies leading to a 10% increase in overall sales
Reduced stock discrepancies by 15% through improved management processes
EDUCATION
Resume Worded University May 2016
Bachelor of Arts in Communications and Business
Minors in Business Management and Marketing
President, Student Body and Member, Honor Society
Resume Worded Institute December 2018
Certified Customer Service Specialist
Course focused on customer interaction techniques, body language, emotional intelligence
SKILLS
Customer Service Software: Zendesk, Salesforce Service Cloud, Microsoft Dynamics 365, LiveAgent, Freshdesk, Zoho Desk
Communication Technique: Conflict Resolution, Active Listening, Non-verbal Communication, Emotional Intelligence, Persuasive Speaking
Technical Proficiency: MS Office Suite, Google Workspace, CRM software, Point of Sales systems, Telecommunication Systems
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified in Conflict Resolution (2021), Certified Telecommunication Specialist (2020)
Volunteering: Customer Service Volunteer, Local Food Pantry (2016 - Present)
Achievements: Employee of the Month, Resume Worded (2021), Top Salesperson of the Year, Target (2018)
Trainings: Equity and Diversity Training (2020), Advanced Sales Techniques Workshop (2019)
Your Name
Sales Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2020 - Present
Sales Account Manager
Managed 30+ key customer accounts resulting in 20% overall revenue increase
Used Salesforce.com to automate account management and data entry processes, increasing efficiency by 35%
Implemented successful inbound marketing strategies contributing to a 30% rise in direct sales
Enhanced customer experience by swiftly resolving account issues resulting in a 25% hike in customer retention
Led sales process optimization leading to 20% improvement in sales operations
Coached.com January 2018 - March 2020
Sales Lead
Optimized telecommunications for the sales team improving contact center efficiency by 20%
Navigated objection handling processes, driving a 15% increase in direct sales
Coordinated effectively with retail partners, improving retail sales by 15%
Costco August 2016 - December 2017
Sales Associate
Contributed to a team-oriented sales approach, boosting overall sales by 10%
Maintained efficient record keeping reducing stock discrepancies by 20%
EDUCATION
Resume Worded University April 2020
Master of Business Administration (MBA) - Emphasis on Strategic Sales
Awards: Resume Worded Honor Scholar (only 10 awarded to class), President’s List 2020 (Top 5%)
Resume Worded Institute August 2016
Bachelor of Science in Marketing
Minors in Business Development and Economics
Part-time while working at Costco
SKILLS
Sales Management: Key Account Handling, Relationship Building, Deal Negotiation, Business Development, Sales Forecasting
Sales Software: Salesforce, Zoho CRM, Microsoft Dynamics 365, Tableau, Pipedrive, HubSpot
Marketing and Communication: SEO, PPC, Content Marketing, Email Marketing, Presentation Skills, Public Speaking
Techniques: Competitive Analysis, Market Research, Pricing Strategies, Sales Analytics, Consumer Behavior Analysis, ROI Optimization
OTHER
Certifications: Certified Sales Professional (CSP), Advanced Strategic Selling - American Management Association
Leadership & Volunteering: Toastmasters International (VP Membership, 2018-2020), Sales & Marketing Executives International (SMEI) - Active member
Projects: Built and trained a high-performing sales team at Coached.com
Awards: Salesperson of the Year, Costco, 2017
Your Name
Inside Sales Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
SAP February 2020 - Present
Inside Sales Account Manager
Achieved a 35% increase in quarterly revenue by implementing innovative Solution Selling strategies, catering to a varied customer base.
Streamlined Sales Operations by introducing a new CRM tool, leading to a 15% increase in productivity among team members.
Successfully cultivated trust-based relationships leading to a 40% boost in customer retention by utilizing Customer Relationship Management (CRM) techniques.
Drove business by pioneering an integrative Direct Sales method that led to a 50% increase in enterprise software sales.
Led a team of 5 to consistently exceed sales targets by using effective channel partner strategies.
Salesforce.com June 2015 - January 2020
Inside Sales Representative
Employed Salesforce.com tools to improve client interactions, improving conversion rate by 25%
Increased leads by 40% by pioneering a novel Lead Generation technique.
Established strategies to improve pre-sales customer engagement that reduced the sales cycle by 30%.
Coached.com June 2013 - May 2015
Sales Account Assistant
Managed and nurtured a portfolio of business accounts, effectively boosting B2B sales by 30%.
Conceptualized and implemented effective cold calling strategies, resulting in an increase of lead generation by 20%.
EDUCATION
Resume Worded Academic Center January 2020
Master of Business Administration - Sales Management
Graduated with honors, achieving a GPA of 3.8/4.0
Resume Worded University May 2013
Bachelor of Commerce - Marketing
Minors in Psychology and Statistics
Awards: Dean's List 2012 (Top 10%)
SKILLS
Software & CRM: SAP, Salesforce, Zoho CRM, QuickBooks, Microsoft Dynamics, Oracle
Sales Techniques: Negotiation, Prospecting, DEMO 2 WIN, SPIN Selling, Challenger Sale, SNAP Selling
Data Analysis & Reporting: MS Excel (Advanced), Google Sheets, Python (Pandas), Tableau, Power BI
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Professional Sales Person (CPSP), Certified Inside Sales Professional (CISP)
Leadership & Volunteering: Salesforce Administrators Group (Membership Director, 2018 - 2020), Community Outreach Volunteer (2015-Present)
Projects: Implemented a successful upselling strategy for a major account, resulting in a 20% increase in annual revenue.
Awards: Salesforce's 'Rising Star' award (2017), 'Top Salesperson of the year' at Coached.com (2015)
Your Name
Sales Account Executive
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2019 - Present
Sales Account Executive
Achieved substantial expansion in client base by successfully acquiring and managing major business accounts, subsequently increasing company revenue by $1.5M.
Boosted team sales by 50% by implementing a new interactive Sales Process.
Implemented marketing strategies leading to an increased company visibility and 20% more inquiries from prospective clients.
Designed and implemented a customized CRM system which improved customer service responsiveness by 35%.
Oracle May 2015 - March 2019
Sales Associate
Managed, trained, and led a sales team of 7, which resulted in a 32% increase in team efficiency.
Developed a new approach to Customer Service leading to a 15% increase in customer satisfaction scores.
Salesforce.com January 2014 - April 2015
Sales Intern
Contributed to the sales team strategies and meetings, leading to an experience in Salesforce.com which improved team operation by 10%.
Assisted with lead generation that resulted in a 20% increase in quality leads over a span of 6 months.
EDUCATION
Resume Worded Institute March 2021
Certified Account Executive Professional (CAEP)
Focused on mastering key account management, sales leadership, and strategic sales techniques
Resume Worded University May 2014
Bachelor of Business Administration (BBA) - Sales
Specialized in Marketing and Sales Strategies
Awards: Dean's List 2013-2014 (Top 10%), Sales Club Leader Award
SKILLS
Sales Software: CRM (Salesforce, Zoho), LinkedIn Sales Navigator, Email Marketing (MailChimp, Constant Contact), Microsoft Office Suite
Negotiation and Closing: SPIN Selling, Challenger Sales, Consultative Sales, Value-Based Sales, Relationship Selling, Solution Selling
Marketing and Advertising: SEO, Google Ads, Social Media Advertising, Content Marketing, Web Analytics, Market Research
Languages: English (Native), Spanish (Fluent), Chinese (Conversational)
OTHER
Sales and Marketing Certificates: HubSpot Inbound Sales Certification, Google Digital Garage Certificate of Online Proficiency
Leadership & Volunteering: Volunteer Coordinator at Local Food Bank, Mentor at Sales Novice Forum
Professional Memberships: Member of National Association of Sales Professionals (NASP), Member of American Marketing Association (AMA)
Projects: Created lead generation strategy for non-profit organization, resulting in 30% increase in donations, Initiated company-wide use of CRM, improving sales efficiency by 25%
Your Name
Business Development Executive
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded October 2017 - Present
Business Development Executive
Identified and pursued new markets leading to a 45% growth in business, improving the Business-to-Business (B2B) sales by 35% over two years.
Created a cloud computing platform to streamline communication and collaboration, saving an average of 15 hours per week.
Initiated, negotiated, and closed a strategic alliance with a global enterprise, resulting in a net value of $2M.
Led the development of enterprise software sales proposals, contributing to an overall 35% increase in company revenue.
SAP March 2013 - September 2017
Business Development Representative
Instrumental in acquiring 25 new premium clients in less than a year, increasing company revenue by 15%.
Enhanced business development and lead generation tactics leading to a 30% increase in successful sales conversions.
EDUCATION
SKILLS
Business Development Tools: Salesforce (Expert), LinkedIn Sales Navigator (Advanced), HubSpot (Intermediate)
Negotiation Techniques: Deal Negotiation (Advanced), Contract Negotiation (Intermediate), Channel Partner Development (Expert)
Market Research: Nielsen, MarketSight, Qualtrics, Data Analysis (Intermediate)
Languages: English (Native), Spanish (Advanced), Mandarin (Basic)
OTHER
Certifications: Certified Business Development Professional (CBDP) 2023
Awards: Resume Worded 'Business Development Star' Award 2019, 2020
Leadership & Volunteering: Charitable Foundation of Resume Worded (Board member), Annual Business Development Conference Organizer
Publications: Co-authored 'Effective Market Penetration Strategies' in Business Strategy Journal

How do I add skills to an Inside Sales Representative resume?

1
Review the job posting closely.

Go through the Inside Sales Representative posting you're applying to, and identify hard skills the company is looking for. For example, skills like Solution Selling, Customer Relationship Management (CRM) and Inside Sales are possible skills. These are skills you should try to include on your resume.

Expand
2
Add industry skills like Business Development and Lead Generation.

Add other common skills from your industry - such as Sales, Cold Calling and Account Management - into your resume if they're relevant.

Expand
3
Add skills into your work experience.

Incorporate skills - like Purchasing, Direct Sales and Inventory Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Expand
4
Emphasize your communication skills.

Communication is often an important component of the role of an Inside Sales Representative, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

Expand
5
Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Inside Sales Representative roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

Expand
6
Use the exact job title.

Try to add the exact job title, Inside Sales Representative, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Expand

Word Cloud for Inside Sales Representative Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Inside Sales Representative job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Inside Sales Representative Skills and Keywords to Include On Your Resume

Inside Sales Representative Soft Skills

Here are common soft skills that appear on Inside Sales Representative job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Customer Satisfaction
    Expand
  • Negotiation
    Expand
  • Team Building
    Expand
  • Time Management
    Expand

    Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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    Inside Sales Representative Resume Templates

    Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

    Resume Example
    Inside Sales Account Manager

    Inside Sales Account Manager Resume Sample
    Go to Resume Page

    Resume Example
    Regional Sales Manager

    Regional Sales Manager Resume Sample
    Go to Resume Page

    Resume Example
    Hotel Sales Manager

    Hotel Sales Manager Resume Sample
    Go to Resume Page

    Resume Example
    Automobile / Car Sales Manager

    Automobile / Car Sales Manager Resume Sample
    Go to Resume Page

    Resume Example
    Retail Sales Manager

    Retail Sales Manager Resume Sample
    Go to Resume Page

    Resume Example
    Retail Sales Manager

    Retail Sales Manager Resume Sample
    Go to Resume Page

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    Frequently Asked Questions

    What skills should you put on an Inside Sales Representative resume?

    Some popular Inside Sales Representative hard skills are Inside Sales, Sales, Lead Generation, Customer Relationship Management (CRM), Business Development, Account Management, Solution Selling and Cold Calling.

    Depending on the job you apply to, skills like Customer Service, Direct Sales, Inventory Management, Purchasing and Business-to-Business (B2B) can also be good to include on your resume.

    Target your Resume to a Job Description

    While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

    It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

    Start targeting your resume

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