Inside Sales Representative

Inside Sales Representative Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Inside Sales Representative job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Inside Sales
  • Sales
  • Lead Generation
  • Customer Relationship Management (CRM)
  • Business Development
  • Account Management
  • Solution Selling
  • Cold Calling
  • Sales Process
  • Sales Management
  • Customer Service
  • Sales Operations
  • Marketing
  • Business-to-Business (B2B)
  • Market Research
  • Direct Sales
  • Qualifying Prospects
  • Microsoft Access
  • Purchasing
  • Inventory Management
  • Contract Negotiation
  •   Show full list

Resume Skills: Sales Software

  • Salesforce CRM
  • Zoho CRM
  • HubSpot
  • Microsoft Dynamics
  • SAP Sales Cloud
  • LinkedIn Sales Navigator
  • Salesforce
  • Google Analytics
  • PowerPoint
  • Excel
  • CRM Systems
  • Salesforce(SFDC)
  • Microsoft Dynamics 365
  • Pipedrive
  • Freshsales
  • Google AdWords
  • Microsoft Dynamics CRM

Resume Skills: Sales

  • Prospecting
  • Negotiation
  • Closing
  • Pipeline Management
  • Objection Handling
  • Follow-Ups

Resume Skills: Product Knowledge

  • Software Solutions
  • SaaS
  • B2B & B2C Products
  • HR Tech
  • EdTech
  • E-commerce

Resume Skills: Data Analytics

  • Excel Data Analysis
  • Market Trends Analysis
  • SQL
  • Tableau

Resume Skills: Sales & Marketing

  • Product Demonstrations
  • Market Research
  • Client Acquisition
  • Sales Forecasting
  • Lead Generation
  • Competitive Analysis

Resume Skills: Languages

  • English
  • French (Fluent)
  • Spanish
  • Spanish (Fluent)

Resume Skills: Communication

  • Email Marketing
  • Public Speaking
  • Proposal Writing
  • Client Relationships
  • Business Presentations

Resume Skills: Data analysis

  • Excel
  • SQL
  • Tableau
  • Pivot Table
  • Google Sheets
  • Data Studio
  • PowerBI

Resume Skills: Communication & Presentation

  • Microsoft PowerPoint
  • Prezi
  • Webinar software
  • LiveChat for Sales Teams
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Inside Sales Representative Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Inside Sales Representative
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2020 - Present
Inside Sales Representative
Drove the business development process, generating over 5000 qualified leads for the sales team
Nurtured strong customer relationships, resulting in 40% repeat business
Implemented an efficient sales process that increased team productivity by 30%
Strategized comprehensive market research that identified 200+ potential business-to-business customers
Leveraged to streamline the customer communication channel, improving response time by 70% June 2017 - December 2019
Business Development Associate
Maximized account management strategies, making the preferred vendor for 30+ top-tier clients
Elevated sales operations effectiveness by consistently hitting sales targets, resulting in a $2M annual revenue increase
Standardized the use of Microsoft Access in inventory management, reducing stock discrepancies by 80%
Harnessed solution selling tactics to enhance customer service satisfaction by 60%
Oracle January 2015 - May 2017
Junior Sales Executive
Augmented company revenues by $1M through effective direct sales techniques
Boosted the sales team's skill in qualifying prospects, reducing customer acquisition costs by 40%
Simplified purchasing procedures by creating a user-friendly online catalogue, improving customer engagement by 35%
IBM June 2014 - December 2014
Sales Intern
Cultivated a keen understanding of sales management structure and processes
Efficiently supported a key marketing campaign that boosted product sales by 15%
Resume Worded University April 2017
Master of Business Administration - Sales and Marketing
Selected as Top Sales Student of the Year based on performance
Resume Worded Academic Center May 2014
Bachelor of Commerce - Marketing
Graduated Summa Cum Laude (Top 2% of class)
Led College Sales Club which won the national sales competition
Sales Skills: Prospecting, Negotiation, Closing, Pipeline Management, Objection Handling, Follow-Ups
Sales Tools & Software: Salesforce CRM, Zoho CRM, HubSpot, Microsoft Dynamics, SAP Sales Cloud, LinkedIn Sales Navigator
Product Knowledge: Software Solutions, SaaS, B2B & B2C Products, HR Tech, EdTech, E-commerce
Data Analytics: Excel Data Analysis, Market Trends Analysis, SQL, Tableau
Certifications: HubSpot Inbound Sales Certification, Lean Six Sigma Yellow Belt
Leadership & Volunteering: Salesforce Non-profit Volunteer, Treasurer of Local Sales Professionals Network
Continuing Education: Completed online course on Advanced Negotiation Skills - LinkedIn Learning, Ongoing participation in sales webinars and networking events
Awards: Sales Achiever of the Year - 2019,
Your Name
Business Development Associate
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE Feb 2020 - Present
Business Development Associate
Pioneered innovative lead generation tactics, increasing the lead funnel by 25%
Expedited sales process by establishing a CRM tool, cutting client response time by 50%
Increased customer service efficiency through purposeful solution selling, enhancing client satisfaction by 60%
Facilitated successful sales operations by developing performance metrics, resulting in consistent sales team performance
Shaped meaningful customer relationships through proficient account management, securing 20% growth in repeat business
Resume Worded May 2017 - December 2019
Junior Account Manager
Revamped usage, amplifying CRM effectiveness by 40%
Optimized direct sales strategy, ramping up revenues by 25%
Ingeniously leveraged market research data to generate 150 new business-to-business customers
Apple January 2015 - April 2017
Sales Support Executive
Boosted purchasing strategies, increasing sales by $1M
Elevated the quality of customer service by 80% through effective sales tactics
Streamlined inventory management, reducing stock discrepancies by 70%
Microsoft June 2014 - December 2014
Sales Representative Intern
Gained practical sales management skills through close collaboration with sales teams
Successfully supported key marketing initiatives, increasing product awareness by 20%
Resume Worded University Dec 2019
Master of Business Administration - Specialization in Sales
Completed with a focus on Key Account Management and Business Development Strategies
Resume Worded Academic Center Apr 2014
Bachelor of Business - Marketing & Sales
Recipient of the President's Award for Excellence in Sales and Marketing
Graduated with High Distinction and achieved Top 10% of the class
Sales & Marketing: Product Demonstrations, Market Research, Client Acquisition, Sales Forecasting, Lead Generation, Competitive Analysis
Software Proficiency: Salesforce, Google Analytics, PowerPoint, Excel, CRM Systems, LinkedIn Sales Navigator
Languages: English (Native), French (Fluent), Spanish (Intermediate)
Certifications: Certified Professional Sales Person (CPSP), Certified Sales Leadership Professional (CSLP)
Volunteer Experience: Mentor, Young Business Professionals Association
Projects: Initiated and managed successful lead generation campaigns contributing to 40% increase in company's customer base
Awards & Recognition: Employee of the Year, (2021), Top Performer, Resume Worded (2019)
Your Name
Junior Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2020 - Present
Junior Account Manager
Strengthened sales operations by driving the deployment of, leading to more streamlined CRM practices
Pioneered a results-oriented lead generation tactic that boosted sales by 20%
Achieved 30% growth in business development through effective account management
Revolutionized inventory management using Microsoft Access, minimizing stock discrepancies by 60%
Enhanced customer service standards through innovative solution selling, resulting in 40% customer satisfaction increment May 2017 - February 2020
Sales Support Executive
Mastered cold calling techniques, contributing to a 15% rise in annual revenues
Influenced market research strategies, discovering 100 new business-to-business customers
Improved purchasing process for customers, leading to a 30% surge in online orders January 2015 - April 2017
Sales Associate
Streamlined direct sales activities, recording a 25% increase in annual sales
Optimized the process of qualifying prospects, leading to a 70% reduction in customer acquisition costs
Google June 2014 - December 2014
Marketing Intern
Comprehended intricate sales management structures
Provided pivotal support for a large-scale marketing campaign that led to a 10% growth in followers
Resume Worded Academic Center February 2020
Certificate of Sales Excellence
Coursework: Advanced Sales Tactics, Strategic Account Management
Resume Worded University April 2014
Bachelor of Business Administration - Marketing
GPA: 3.8/4.0 (Dean's List)
Relevant Courses: Consumer Behavior, Business Communication, Product Management
Sales Software: Salesforce(SFDC), Zoho CRM, HubSpot, Microsoft Dynamics 365, Pipedrive, Freshsales
Communication: Email Marketing, Public Speaking, Proposal Writing, Client Relationships, Business Presentations
Data Analysis: Excel, SQL, Tableau, Pivot Table, VLOOKUP, Google Sheets
Certifications: HubSpot Sales Software Certification, Microsoft Office Specialist - Excel
Leadership & Volunteering: Sales Mentorship Program (Mentor, 2018 - 2020), Local Food Drive (Volunteer, 2016 - Present)
Projects: Developed and implemented new sales strategy that increased's customer retention by 15%
Awards: Star Performer Award (2016), Sales Support MVP (2018, 2019)

Compare Your Resume To These Inside Sales Representative Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to an Inside Sales Representative resume?

Review the job posting closely.

Go through the Inside Sales Representative posting you're applying to, and identify hard skills the company is looking for. For example, skills like Solution Selling, Customer Relationship Management (CRM) and Inside Sales are possible skills. These are skills you should try to include on your resume.

Add industry skills like Business Development and Lead Generation.

Add other common skills from your industry - such as Sales, Cold Calling and Account Management - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Purchasing, Direct Sales and Inventory Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your communication skills.

Communication is often an important component of the role of an Inside Sales Representative, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Inside Sales Representative roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

Use the exact job title.

Try to add the exact job title, Inside Sales Representative, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Inside Sales Representative Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Inside Sales Representative job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Inside Sales Representative Skills and Keywords to Include On Your Resume

Inside Sales Representative Soft Skills

Here are common soft skills that appear on Inside Sales Representative job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Inside Sales Representative Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Inside Sales Account Manager

Resume Example
Regional Sales Manager

Resume Example
Hotel Sales Manager

Resume Example
Automobile / Car Sales Manager

Resume Example
Retail Sales Manager

Resume Example
Retail Sales Manager

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you put on an Inside Sales Representative resume?

Some popular Inside Sales Representative hard skills are Inside Sales, Sales, Lead Generation, Customer Relationship Management (CRM), Business Development, Account Management, Solution Selling and Cold Calling.

Depending on the job you apply to, skills like Customer Service, Direct Sales, Inventory Management, Purchasing and Business-to-Business (B2B) can also be good to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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