Customer Service Representative
Similar Professions

Alternative Careers and Similar Jobs to a Customer Service Representative

As a Customer Service Representative, you have transferrable skills that would make you a good fit for other similar jobs. Here's a list of related jobs, possible career transitions and alternative careers, based on skills you likely have.

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Similar Job Titles
  • Customer Service Specialist
  • Inside Sales Representative
  • Customer Service Manager
  • Client Service Representative
  • Unlock all suggestions
    Alternative Careers
  • Salesperson
  • Administrative Assistant
  • Account Manager
  • Account Executive
  • Office Manager
  • Receptionist
  • Cashier
  • Retail Sales Specialist
  • Operational Specialist
  • Sales Executive
  • Driver
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    Similar Job Titles to a Customer Service Representative

    These job titles are similar to the Customer Service Representative role, and are often used interchangeably by companies. For example, some employers may refer to a Customer Service Representative as either a Customer Service Specialist or an Inside Sales Representative.

    Customer Service Specialist
     Extremely Similar Skills
     Very Popular

    Skill Similarity

    96%

    A Customer Service Specialist shares 96% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Transportation
    International Logistics
    Logistics Management
    Supply Chain Management
    Marketing
    Social Media
    Export
    Customer Service Management

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    Inside Sales Representative
     Fairly Similar Skills
     Growing

    Skill Similarity

    55%

    An Inside Sales Representative shares 55% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Inside Sales
    Lead Generation
    Business Development
    Account Management
    Solution Selling
    Cold Calling
    Sales Process
    Salesforce.com

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    Customer Service Manager
     Very Similar Skills
     Growing

    Skill Similarity

    81%

    A Customer Service Manager shares 81% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

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    Client Service Representative
     Fairly Similar Skills
     Growing

    Skill Similarity

    75%

    A Client Service Representative shares 75% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

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    Alternative Careers and Related Jobs For a Customer Service Representative

    Here is a list of possible career transitions and similar professions a typical Customer Service Representative often moves into, within or outside their industry.

    Salesperson
     Fairly Similar Skills
     Very Popular

    Skill Similarity

    76%

    A Salesperson shares 76% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Marketing
    Sales Management
    Marketing Strategy
    Sales & Marketing
    Business Development
    Strategic Planning
    Social Media
    Sales Operations

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    Administrative Assistant
     Fairly Similar Skills
     Very Popular

    Skill Similarity

    68%

    An Administrative Assistant shares 68% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Administrative Assistance
    Administration
    Clerical Skills
    Organization Skills
    Invoicing
    Company Secretarial Work
    Social Media
    Telephone Reception

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    Account Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    54%

    An Account Manager shares 54% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Account Management
    Business-to-Business (B2B)
    Sales Management
    Business Development
    Marketing Strategy
    Business Strategy
    Marketing
    Solution Selling

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    Account Executive
     Fairly Similar Skills
     Growing

    Skill Similarity

    50%

    An Account Executive shares 50% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Account Management
    Business Development
    Sales Management
    Sales Process
    Solution Selling
    Salesforce.com
    Direct Sales
    Marketing Strategy

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    Office Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    60%

    An Office Manager shares 60% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Office Administration
    Administrative Assistance
    Strategic Planning
    Administration
    Project Management
    Executive Administrative Assistance
    Research
    Teaching

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    Receptionist
     Fairly Similar Skills
     Growing

    Skill Similarity

    73%

    A Receptionist shares 73% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Receptionist Duties
    Administrative Assistance
    Social Media
    Front Office
    Telephone Reception
    Clerical Skills
    Administration
    Phone Etiquette

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    Cashier
     Fairly Similar Skills
     Growing

    Skill Similarity

    70%

    A Cashier shares 70% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Social Media
    Adobe Photoshop
    Marketing
    Adobe InDesign
    Retail
    Organization Skills
    Cashiering
    Research

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    Retail Sales Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    71%

    A Retail Sales Specialist shares 71% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Retail
    Marketing
    Retail Sales
    Sales Management
    Social Media
    Marketing Strategy
    Research
    Real Estate

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    Operational Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    73%

    An Operational Specialist shares 73% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Load skills
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    Sales Executive
     Fairly Similar Skills
     Growing

    Skill Similarity

    57%

    A Sales Executive shares 57% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Load skills
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    Driver
     Fairly Similar Skills
     Growing

    Skill Similarity

    55%

    A Driver shares 55% of core skills with a Customer Service Representative.

    Skills to develop to transition to this role

    Load skills
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    High Value Skills to Build as a Customer Service Representative

    If you're a Customer Service Representative and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.

    We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Customer Service Representative. Building these skills will set you up for the most number of the above careers.

    • Marketing
    • Sales Management
    • Marketing Strategy
    • Sales & Marketing
    • Business Development
    • Strategic Planning
    • Social Media
    • Sales Operations
    • Administrative Assistance
    • Administration
    • Clerical Skills
    • Organization Skills
    • Invoicing
    • Company Secretarial Work
    • Telephone Reception
    • Transportation
    • International Logistics
    • Logistics Management
    • Supply Chain Management
    • Export

    Word Cloud of Skills to Build as a Customer Service Representative

    Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.

    Frequently Asked Questions

    What skills do you need to be an Office Manager?

    The most in-demand skills you need to become an Office Manager are:

    • Office Administration
    • Administrative Assistance
    • Strategic Planning
    • Administration
    • Project Management
    • Executive Administrative Assistance
    • Research
    • Teaching

    What skills do you need to be a Cashier?

    As a Customer Service Representative trying to become a Cashier, you should develop skills like:

    • Social Media
    • Adobe Photoshop
    • Marketing
    • Adobe InDesign
    • Retail
    • Organization Skills
    • Cashiering
    • Research

    What are similar professions to a Customer Service Representative?

    Job titles that are especially common for a Customer Service Representative to move into include Sales Executive, Account Executive, Driver, Retail Sales Specialist, Office Manager, Account Manager, Administrative Assistant and Operational Specialist.

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