Office Manager

Office Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Office Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Office Administration
  • Management
  • Customer Service
  • Microsoft Access
  • Administrative Assistance
  • Strategic Planning
  • Administration
  • Project Management
  • Executive Administrative Assistance
  • Research
  • Teaching
  • Human Resources (HR)
  • Event Planning
  • Payroll
  • Accounts Payable
  • Bookkeeping
  • Accounts Receivable (AR)
  • MYOB
  • Invoicing
  • Sales
  • Data Entry
  • Budgeting
  •   Show full list

Resume Skills: Software

  • Microsoft Office Suite
  • Adobe Creative Suite
  • G Suite
  • Google Workspace
  • Adobe Acrobat
  • Slack
  • Asana
  • Google Suite
  • SAP
  • Quickbooks
  • Sage 50 Accounting
  • MS Office Suite (Excel, Word, PowerPoint, Outlook)
  • Trello
  • Zoom
  • MS Office Suite
  • Salesforce
  • Zoho CRM
  • Marketo
  • Microsoft Dynamics
  • Microsoft Suite
  • Google Sheets

Resume Skills: Management

  • Inventory Management
  • Budgeting
  • Financial Reporting
  • Schedule Management
  • Project Coordination
  • Facility Management
  • Administrative Support
  • Office Organization
  • Staff Management
  • Record Keeping
  • Supplies Management
  • Office Technology (MS Office, Google Workspace)
  • Scheduling
  • Conflict Resolution
  • Prioritization
  • Report Preparation
  • Records Management
  • Vendor Relations
  • Process Improvement
  • Supply Chain Management
  • Quality Management
  • Purchasing
  • Vendor Relationships
  • Team Building
  • Performance Evaluation
  • Budget Management
  • Staff Supervision

Resume Skills: Tools

  • Project Management (Trello, Asana)
  • CRM Software (Salesforce, Zoho)
  • Accounting Software (QuickBooks, Sage)

Resume Skills: Techniques

  • Budget Management
  • Invoicing and Billing
  • Event Planning
  • Record Keeping

Resume Skills: Languages

  • English
  • Spanish (Fluent)
  • French
  • Spanish
  • German
  • English (Fluent)

Resume Skills: Office Technologies

  • VOIP Systems
  • Interactive Displays
  • Projector Systems
  • Video Conferencing Platforms (Zoom, MS Teams)

Resume Skills: Legal & HR

  • Employee Onboarding
  • Regulatory Compliance
  • Confidentiality Procedures
  • Office Safety Measures

Resume Skills: Administrative Tools

  • MS Office Suite
  • Google Workspace
  • Trello
  • Asana
  • Zoho
  • Slack
  • Google Suite
  • CRM Platforms
  • QuickBooks
  • Adobe Acrobat

Resume Skills: Financial Tools

  • MYOB
  • QuickBooks
  • Zoho Books
  • FreshBooks
  • Xero

Resume Skills: Project Management

  • Lean Six Sigma
  • Agile
  • Scrum
  • Waterfall
  • Kanban
  • PRINCE2
  • Agile & Scrum methodologies
  • Risk Management
  • Stakeholder Management
  • Project Scheduling
  • Project Cost Management

Resume Skills: Medical Office Software

  • eClinicalWorks
  • NextGen Healthcare
  • AdvancedMD
  • Meditech
  • EPIC
  • Kareo

Resume Skills: Healthcare Billing

  • CPT Coding
  • ICD-10
  • HCPCS Coding
  • Medicaid/Medicare Billing
  • Patient Billing
  • Insurance Verification

Resume Skills: Project Management Tools

  • Asana
  • Trello
  • Basecamp
  • MS Project
  • Jira

Resume Skills: HRIS Systems

  • PeopleSoft
  • BambooHR
  • Workday
  • Gusto
  • Zoho People

Resume Skills: Communication

  • Business Correspondence
  • Customer Service
  • Vendor Relations
  • Business Writing
  • Presentation Skills

Resume Skills: Technical

  • Information Systems Management
  • Data Analysis
  • SEO
  • Web Content Management
  • Network Administration

Resume Skills: Process and Scheduling

  • Project Implementation
  • Meeting Scheduling
  • Event Planning
  • Task Prioritization
  • Time Management
  • Conflict Resolution

Resume Skills: Financial

  • Budget Planning & Management
  • Invoice / Billing
  • Payroll Management
  • Financial Reporting
  • Expense Tracking
  • Cost Control

Resume Skills: People Management

  • Team Leadership
  • Recruitment & Hiring
  • Performance Review
  • Staff Training & Development
  • Employee Motivation
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Office Manager Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Office Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2020 - Present
Office Manager
Steered office relocation project of 30+ employees, coordinating all logistics, managing budgets, and ensuring minimal disruption to business operations.
Implemented strategic planning techniques, improving operational efficiency by 25%.
Devised customer service protocols, which contributed to a 20% rise in client retention rates.
Managed Accounts Payable and Receivable, reducing invoice errors by 40%.
Coordinated weekly team meetings, optimizing communication and productivity between departments.
Coached.com June 2018 - December 2019
Executive Administrative Assistant
Increased executive productivity by 30% through efficient scheduling and accurate task prioritizing.
Spearheaded event planning for 10+ company functions, enhancing corporate culture.
Collaborated on strategic projects, contributing to a 15% revenue growth in Q4 2019.
Conducted research for company proposals, improving project development processes.
Microsoft Corporation March 2016 - May 2018
Administrative Assistant
Facilitated Office Management system in Microsoft Access, reducing data entry errors by 20%.
Managed payroll for 100 staff, ensuring accurate and timely payments.
Assisted in bookkeeping activities, improving financial accountability.
EDUCATION
Resume Worded Institute Dec 2019
Executive Master of Business Administration (EMBA)
Specialized in Strategic Management and Leadership
Resume Worded University May 2015
Bachelor of Business Administration (BBA) - Office Management concentration
Graduated Cum Laude
Participated in the Co-Operative study plan while working as an Administrative Assistant
SKILLS
Office Management: Inventory Management, Budgeting, Financial Reporting, Schedule Management, Project Coordination, Facility Management
Software Proficiency: Microsoft Office Suite (Advanced), Google Workspace (Advanced), Adobe Acrobat (Intermediate), Slack (Advanced), Asana (Basic)
Office Technologies: VOIP Systems, Interactive Displays, Projector Systems, Video Conferencing Platforms (Zoom, MS Teams)
Legal & HR: Employee Onboarding, Regulatory Compliance, Confidentiality Procedures, Office Safety Measures
OTHER
Certifications: Certified Office Manager - Adminme (2021), Certified Administrative Professional - IAAP (2017)
Leadership & Volunteering: Co-lead, Food Bank Volunteer Team - Food Hope Foundation (2016 - Present)
Projects: Leadership Role in the Successful Execution of Company-wide Events at Resume Worded, Resulting in Improved Employee Engagement
Your Name
Administrative Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com February 2021 - Present
Administrative Manager
Transformed administrative systems, which resulted in reducing process time by 35%.
Managed and trained a team of 10+ administrative assistants, decreasing staff turnover by 20% through improved training methods.
Successfully completed a large-scale, office-wide digital migration project 2 months ahead of projected timeline.
Oversaw payroll and HR related functions, reducing employee queries by 30%.
Maintained a high level of workforce efficiency, achieving project completion rates of up to 92%.
Resume Worded September 2018 - February 2021
Executive Administrative Assistant
Managed and conducted sales data analysis, instrumental in identifying a new, profitable market niche.
Created detailed financial reports, instrumental for strategic planning.
Organized 15+ companywide training sessions, elevating staff skills in productivity software.
IBM August 2017 - July 2018
MYOB Specialist
Oversaw MYOB processes, which accelerated invoicing and bookkeeping tasks by 20%.
Initiated cost tracking system, reducing expenditure by 10%.
EDUCATION
Resume Worded Institute August 2015 - July 2017
Executive Master of Business Administration (EMBA)
Focused on Operations Management and Organizational Leadership
Recipient of Dean’s scholarship for high academic achievement
Resume Worded University September 2010 - June 2014
Bachelor of Business Administration (BBA) - Concentration in Management
Minor in Information Systems
Earned University Honors for maintaining a GPA above 3.5 throughout the course
SKILLS
Administrative Tools: MS Office Suite (Advanced), Google Workspace (Advanced), Trello, Asana, Zoho, Slack
Financial Tools: MYOB, QuickBooks, Zoho Books, FreshBooks, Xero (Advanced)
Project Management: Lean Six Sigma, Agile, Scrum, Waterfall, Kanban, PRINCE2
Languages: English (Native), Spanish (Conversational), German (Basic)
OTHER
Certifications: Certified Administrative Professional (CAP), Lean Six Sigma Green Belt Certified
Volunteering: Habitat for Humanity - Assisted in coordinating logistics for local home building projects
Personal Projects: Built an online community with over 2,500+ active members for administrating professionals
Trainings: Completed Coursera’s ‘Project Management Principles and Practices’ and ‘Organizational Leadership’ specialisations
Your Name
Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2021 - Present
Operations Manager
Leveraged operational strategies in office administration, enhancing output levels by 30%.
Managed team of 15+, fostering a high-performance culture that led to an increase in productivity by 40%.
Implemented customer service standards, improving customer satisfaction rates by 25%.
Devised streamlined Accounts Payable and Receivable processes, resulting in a decrease in payment delays by 30%.
Initiated a comprehensive, company-wide training program, improving employee performance metrics by 20%.
Coached.com August 2018 - February 2021
Sales and Marketing Manager
Generated sales growth of 18% through strategic marketing initiatives.
Managed a team of 10 sales representatives, resulting in a 35% increase in team sales performance.
Established new partnerships, contributing to revenue growth by $1.2M per year.
IBM Corporation May 2017 - August 2018
Human Resources Officer
Streamlined HR processes, creating a 15% increase in employee engagement.
Implemented proactive recruitment strategies, reducing hiring churn by 20%.
EDUCATION
Resume Worded Academic Center June 2020
Executive Master's in Business Administration
Specializations: Operations and Human Resources Management
Resume Worded University May 2017
Bachelor of Business Administration - Marketing
Minors: Human Resources Management and Psychology
Awards: Dean's List 2015 & 2016 (Top 10%)
SKILLS
Operations Management: Process Improvement, Supply Chain Management, Quality Management, Purchasing, Vendor Relationships
Workplace Software: MS Office Suite (Expert), Salesforce (Expert), Zoho CRM, Marketo, Microsoft Dynamics, Slack, Trello
Project Management: Agile & Scrum methodologies, Risk Management, Stakeholder Management, Project Scheduling, Project Cost Management
OTHER
Certifications: Project Management Professional (PMP) Certification (2022), Certified Sales and Marketing Professional (SMP) (2019)
Awards and Acknowledgements: Manager of the Year - Resume Worded (2021), Top Sales Leader - Coached.com (2020)
Volunteering: Mentor - Career Community for Women (Present), Volunteer Tutor - Underserved Youth Education Program (2017 - 2019)
Personal Projects: Developed operational cost reduction strategies for local businesses, resulting in a 15-25% reduction of overhead expenditures

Compare Your Resume To These Office Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to an Office Manager resume?

1
Review the job posting closely.

Go through the Office Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Customer Service, Administrative Assistance and Office Administration are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Project Management and Administration.

Add other common skills from your industry - such as Management, Microsoft Access and Strategic Planning - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Accounts Payable, Accounts Receivable (AR) and Human Resources (HR) - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on an Office Manager resume, so try to include any examples of where you led a project or managed other people.

5
Emphasize your administrative skills.

Recruiters look for administrative skills on your Office Manager, so highlight your experience with key administrative functions, like organizing workshops or communicating with customers and employees.

6
Use the exact job title.

Try to add the exact job title, Office Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Office Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Office Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Office Manager Skills and Keywords to Include On Your Resume

Office Manager Soft Skills

Here are common soft skills that appear on Office Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Team Leadership
  • Team Building

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Office Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Dental Office Manager


Resume Example
Medical Office Manager


Resume Example
Front Office Manager


Resume Example
Back Office Employee


Resume Example
Back Office Manager


Resume Example
Bookkeeper Office Manager


Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on an Office Manager resume?

The most common skills and keywords we found on Office Manager resumes and job postings were Office Administration, Management, Customer Service, Microsoft Access, Administrative Assistance, Strategic Planning, Administration and Project Management.

Skills like Human Resources (HR), Accounts Receivable (AR), Data Entry, Sales and Accounts Payable also appeared on related job postings.

What are the differences in resume skills between a Technical Office Manager and a Dental Office Manager?

If you are writing a Technical Office Manager resume, try to emphasize skills like AutoCAD, Engineering, Computer-Aided Design (CAD), Project Management, Product Development, Project Planning, SOLIDWORKS and Technical Drawing.

Similarly, if you are writing a Dental Office Manager resume, emphasize skills like Dentistry, Dental Insurance, Dental Practice Management, Dental Software, Dental Assisting, Dentrix, Dental Care and Healthcare Management.

What are good resume skills to include for different Office Manager roles and job titles?

Depending on the specific role you apply to, you may need to emphasize different skill sets. Here are a few examples:

  • Information Technology Program Management Office Manager: Project Management Office (PMO), Project Portfolio Management, Software Development Life Cycle (SDLC), Integration and IT Strategy
  • Medical Office Manager: Medical Billing, Electronic Medical Record (EMR), Medical Terminology, Healthcare Management and Medical Records
  • Sales Office Manager: Sales Management, Account Management, Sales, Purchasing and Sales Operations
  • Administrative Office Manager: Office Administration, Administrative Assistance, QuickBooks, Accounts Payable and Administration
  • Purchasing Office Manager: Purchase Management, Procurement, Supplier Negotiation, Customer Service and Strategic Planning

What soft skills do hiring managers expect for an Office Manager role?

Soft skills like Negotiation, Leadership, Teamwork, Team Leadership and Time Management are essential for Office Manager roles and jobs.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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