Front Office Administrator

Front Office Administrator Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Front Office Administrator job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Office Administration
  • Front Office
  • Appointment Scheduling
  • Data Entry
  • Administrative Assistance
  • Medical Billing
  • Healthcare
  • Invoicing
  • Medical Records
  • Medical Terminology
  • Receptionist Duties
  • Administration
  • Accounts Payable
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Filing
  • QuickBooks
  • Scheduling
  • Customer Service
  •   Show full list

Resume Skills: Healthcare Management Systems

  • EPIC
  • Medical MasterMind
  • Medisoft
  • AdvancedMD
  • Eaglesoft
  • Epic Systems
  • eClinicalWorks
  • MediTouch
  • Athenahealth

Resume Skills: Healthcare Coding

  • ICD-10
  • CPT
  • HCPCS
  • SNOMED CT
  • LOINC
  • HCPCS Level II

Resume Skills: Administrative Software

  • Microsoft Office Suite
  • QuickBooks
  • Adobe Acrobat Pro
  • SAP
  • Slack

Resume Skills: Languages

  • English
  • Spanish (Fluent)

Resume Skills: Operations Management

  • Inventory Management
  • Policy Development
  • Compliance Management
  • Staff Supervision
  • Strategic Planning
  • Bilingual (English/Spanish)

Resume Skills: Financial Management

  • Budgeting
  • Financial Reporting
  • Cost Management
  • Patient Billing
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Front Office Administrator Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Front Office Administrator Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Administrative Assistant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2019 - Present
Senior Administrative Assistant
Launched an innovative filing system that decreased document retrieval time by 25% enhancing efficiency
Spearheaded the digitization of over 10,000 physical medical records yielding an 80% increase in retrieval efficiency
Reduced accounts payable errors by 35% by skillfully restructuring QuickBooks processes
Coached.com June 2016 - March 2019
Medical Office Assistant
Orchestrated seamless appointments scheduling that improved punctuality by 30%
Organized training on HIPAA regulations for 15 staff members ensuring 100% compliance within the medical billing team
Empowered the receptionist team by implementing an enhanced customer service protocol leading to a 20% uptick in customer satisfaction
Kaiser Permanente July 2014 - May 2016
Healthcare Receptionist
Augmented data entry efficiency by 20% by introducing medical terminology training for the front office team
Streamlined administrative assistance, transforming patient check-in efficiency by 15%
Championed a customer service initiative that led to a 20% boost in client satisfaction ratings.
EDUCATION
Resume Worded Institute June 2018
Certified Medical Office Manager (CMOM)
Balance medical and administrative management tasks
Resume Worded University May 2014
Bachelor of Science in Healthcare Administration
Minor in Management
Honors: Dean’s List Spring 2012 & 2013
SKILLS
Administrative Software: Microsoft Office Suite, QuickBooks, Adobe Acrobat Pro, SAP, Slack
Healthcare Management Systems: EPIC, Medical MasterMind, Medisoft, AdvancedMD, Eaglesoft
Healthcare Coding: ICD-10, CPT, HCPCS
Languages: English (Native), Spanish (Fluent)
OTHER
Certifications: CPR/AED Certified (American Red Cross)
Professional Development: Attended Medical and Healthcare Administrative Technology Conference (2017-2020)
Volunteering: Local Community Health Fair (Event Coordinator, 2019 - Present)
Projects: Initiated and led project for digital patient file consolidation at Coached.com
Your Name
Medical Office Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com May 2021 - Present
Medical Office Supervisor
Boosted office efficiency by 30% through the introduction of a new data entry system for administrative assistance
Directed training on medical billing and HIPAA compliance, reducing errors by a significant 40%
Championed efforts to enhance customer service strategies, leading to an impressive 38% rise in patient satisfaction
Resume Worded January 2019 - April 2021
Medical Office Assistant
Spearhead major overhaul of medical records management framework, reducing administrative time by 20% and improving access to data
Reduced invoicing disputes by 30% by implementing a meticulous accounts payable system
Led the front office team in the adoption of new appointment scheduling software, boosting efficiency by 25%
UnitedHealth Group March 2017 - December 2018
Medical Receptionist
Relentlessly improved patient waiting times by 10% via streamlined appointment scheduling process
Efficiently managed clinical filing system reducing paperwork by 15% and augmenting office productivity
Implemented a versatile medical terminology flashcard system, improving accuracy in record-keeping by 20%.
EDUCATION
Resume Worded University May 2020
Master's in Health Services Administration
Focus on Health Economics and Policy
Resume Worded University April 2017
Bachelor's of Science in Healthcare Management
Minor in Business Administration
Member of the Sigma Beta Honor Society
SKILLS
Healthcare Management Software: Epic Systems, eClinicalWorks, AdvancedMD, MediTouch, Athenahealth
Medical Coding Standards: ICD-10, SNOMED CT, LOINC, CPT, HCPCS Level II
Operations Management: Inventory Management, Policy Development, Compliance Management, Staff Supervision, Strategic Planning, Bilingual (English/Spanish)
Financial Management: Budgeting, Financial Reporting, Cost Management, Patient Billing
OTHER
Certifications: Certified Medical Manager (CMM) - Professional Association of Health Care Office Management, Certification in Healthcare Compliance (CHC) - Compliance Certification Board
Leadership & Volunteering: Volunteer - Healthcare Outreach Program, Treasurer - Society for Health Systems
Awards: Employee of the Year - Resume Worded, 2020, Above and Beyond Award – UnitedHealth Group, 2018

How do I add skills to a Front Office Administrator resume?

1
Review the job posting closely.

Go through the Front Office Administrator posting you're applying to, and identify hard skills the company is looking for. For example, skills like Medical Billing, Appointment Scheduling and Invoicing are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Data Entry and Front Office.

Add other common skills from your industry - such as Healthcare, Administrative Assistance and Office Administration - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Medical Records, Filing and Scheduling - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Emphasize accomplishments that involved a team.

Teamwork is a common competency hiring managers look for, particularly for Front Office Administrator roles, so include at least 1-2 examples of accomplishments that involved leading a team, or collaborating with others to complete a project.

5
Emphasize your administrative skills.

Recruiters look for administrative skills on your Front Office Administrator, so highlight your experience with key administrative functions, like organizing workshops or communicating with customers and employees.

6
Use the exact job title.

Try to add the exact job title, Front Office Administrator, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Front Office Administrator Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Front Office Administrator job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Front Office Administrator Skills and Keywords to Include On Your Resume

Front Office Administrator Soft Skills

Here are common soft skills that appear on Front Office Administrator job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Front Office Administrator Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What hard skills should you include on a Front Office Administrator resume?

On top Front Office Administrator resumes, skills like Office Administration, Front Office, Appointment Scheduling, Data Entry, Administrative Assistance, Medical Billing, Healthcare and Invoicing appear most often.

Depending on the exact role you're applying to, skills like Scheduling, Filing, Customer Service, Medical Records and U.S. Health Insurance Portability and Accountability Act (HIPAA) can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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