Medical Office Receptionist

Medical Office Receptionist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Medical Office Receptionist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Medical Office
  • Receptionist Duties
  • Medical Records
  • Electronic Medical Record (EMR)
  • Medical Terminology
  • Multi-line Phone
  • Data Entry
  •  Find out what your resume's missing
  • Fax
  • Appointment Scheduling
  • Medical Billing
  • Typing
  • Healthcare
  • Office Administration
  • Health Insurance
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Scheduling
  • Hospitals
  • Cardiopulmonary Resuscitation (CPR)

  •   Show full list

Resume Skills: Software Tools

Resume Skills: Medical Terminology & Documentation

Resume Skills: Administrative

  • Front Desk Reception
  • Multi-Line Phone Systems
  • Medical Billing & Coding
  • Appointment Scheduling
  • Data Management
  • Record Keeping
  • Patient Registration
  • Medical Coding
  • Patient Billing
  •  Match your resume to these skills

Resume Skills: Languages

Resume Skills: Medical Software

Resume Skills: Computer

Resume Skills: Administrative Tools

Resume Skills: Customer Service

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Medical Office Receptionist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Medical Office Receptionist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Medical Office Receptionist
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2022 - Present
Senior Medical Office Receptionist
Boosted patient satisfaction rate by 45% through the efficient management of scheduling process and clear communication of medical office protocols
Streamlined data entry process, reducing paperwork time by 30%, improving overall workflow in the medical office
Implemented EMR system improvements, resulting in a 25% increase in data accuracy and compliance with HIPAA
Mayo Clinic June 2019 - December 2021
Medical Office Receptionist
Orchestrated patient appointment scheduling, delivering 99% on-time records, minimizing patient wait time
Enhanced medical billing process, ensuring 100% accuracy, and reducing health insurance claim denials by 40%
Reduced miscommunication incidents by 60% by efficiently handling multi-line phone system and promptly addressing patient concerns July 2017 - June 2019
Junior Medical Office Receptionist
Developed knowledge of medical terminology, improving communication with healthcare providers and patients
Assisted with record-keeping duties, successfully maintaining up-to-date and accurate medical files for over 500 patients
Managed office administration tasks cutting down on lost documents by 35%
Resume Worded Institute November 2021
Certification in Medical Office Administration
Part-time course alongside senior role at Resume Worded, focusing on Advanced Medical Documentation
Resume Worded University April 2017
Bachelor of Science in Healthcare Administration
Awards: Dean's List 2016 (Top 10%)
Focused on Health Informatics and Health Services Management
Software Tools: Microsoft Office Suite (Advanced), EMR Software (eClinicalWorks, AdvancedMD), Patient Scheduling Software (Zocdoc, Epic)
Medical Terminology & Documentation: ICD-10, CPT, HIPAA Regulations, Medical Transcription, Patient Records Maintenance
Administrative Skills: Front Desk Reception, Multi-Line Phone Systems, Medical Billing & Coding, Appointment Scheduling
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: CPR and First Aid Certified (American Red Cross, 2023)
Volunteering: Local Community Health Fairs (Organizer, 2019 - Present) - promoting healthcare provision and awareness in underprivileged communities
Professional Development: Attended ‘Best Practices in Patient Care and Services’ Seminar (2020) emphasising on patient-centric care and effective communication
Awards: Employee of the Year at Mayo Clinic (2021), for exceptional patient service and teamwork
Your Name
Front Desk Medical Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2021 - Present
Senior Front Desk Medical Coordinator
Enhanced patient database, resulting in a 30% reduction in data entry errors
Coordinated successful implementation of a new EMR system, increasing operational capability by 40%
Ensured accurate medical billing and liaised with health insurance providers to settle claims, reducing denial rate by 50%
Cleveland Clinic January 2018 - February 2021
Front Desk Medical Coordinator
Negotiated and confirmed appointments, optimizing scheduling process and reducing patient wait time by 25%
Managed multi-line phone system effectively, contributing to a 35% improvement in communication efficiency
Handled receptionist duties professionally, leading to a 20% growth in patient satisfaction scores September 2016 - December 2017
Entry Level Front Desk Medical Coordinator
Maintained precise medical records, improving compliance with HIPAA
Supported the office administration, reducing average document-processing time by 30%
Processed patient details in the EMR system, ensuring 100% accuracy
Resume Worded University June 2016
Master's Degree in Healthcare Administration
Specialization in Hospital Management
Resume Worded Academic Center November 2012
Bachelor of Science in Nursing
Minors in Psychology and Medical Sociology
Dean's List 2011 (Top 10%)
Medical Software: AdvancedMD, eClinicalWorks, NexGen, Greenway Health, Medisoft
Administrative Tools: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Customer Service: Patient Scheduling, Billing, Insurance Verification, Emergency Response Handling
Languages: English (Native), Spanish (Conversational), American Sign Language (Basic)
Certifications: Certified Professional in Healthcare Quality (CPHQ), Certified Medical Manager (CMM)
Leadership & Volunteering: Red Cross Volunteer (2015 - present), Women in Healthcare Administration (Member, 2018 - present)
Continuous Learning: Attended 'Healthcare Management & Leadership' Workshop, Completed 'HIPAA Compliance Training' Course
Your Name
Medical Administrative Assistant
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded May 2020 - Present
Senior Medical Administrative Assistant
Upscale patient service experience, leading to a 45% increase in positive reviews
Collaborated in revamping EMR system, streamlining data entry and appointment scheduling process, improving efficiency by 40%
Managed sensitive medical documentation, ensuring 100% compliance with HIPAA guidelines
John Hopkins Medicine April 2017 - April 2020
Medical Administrative Assistant
Handled appointment scheduling for doctors, reducing patient wait time by 30%
Efficiently managed medical billing process, increasing speed of health insurance claim processing by 50%
Developed competence in medical terminology, enhancing accuracy in record-keeping and patient communication January 2016 - March 2017
Entry Level Medical Administrative Assistant
Assisted in maintaining a large medical record database, ensuring 100% data integrity
Handled faxing and filing duties, reducing document loss incidents by 20%
Trained in hospitals' EMR system, improving the speed and accuracy of data entry
Resume Worded Institute April 2020
Certification in Medical Office Management
Part-time certification studied alongside role at Resume Worded
Resume Worded University December 2015
Bachelor of Science - Health Information Management
Coursework in Medical Law and Ethics, Clinical Classification Systems
Recognized for Top performance in Health Care Finance and Reimbursement methods
Medical Software: Medisoft, AdvancedMD, HealthFusion, Allscripts, EzyMed
Administrative Skills: Data Management, Record Keeping, Appointment Scheduling, Patient Registration, Medical Coding, Patient Billing
Computer Skills: Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite
Languages: English (Native), Spanish (Conversational)
Certifications: Certified Medical Administrative Assistant (CMAA), HIPAA Compliance Training (2020)
Volunteering: American Red Cross - Assisted in maintaining patient records and providing administrative support (2018)
Awards & Recognition: Excellence in Health Documentation - Resume Worded (2021), Above & Beyond award - Johns Hopkins Medicine (2019)

How do I add skills to a Medical Office Receptionist resume?

Review the job posting closely.

Go through the Medical Office Receptionist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Electronic Medical Record (EMR), Multi-line Phone and Data Entry are possible skills. These are skills you should try to include on your resume.

Add industry skills like Medical Terminology and Medical Records.

Add other common skills from your industry - such as Fax, Receptionist Duties and Medical Office - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like U.S. Health Insurance Portability and Accountability Act (HIPAA), Health Insurance and Cardiopulmonary Resuscitation (CPR) - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize accomplishments that involved a team.

Teamwork is a common competency hiring managers look for, particularly for Medical Office Receptionist roles, so include at least 1-2 examples of accomplishments that involved leading a team, or collaborating with others to complete a project.

Emphasize your administrative skills.

Recruiters look for administrative skills on your Medical Office Receptionist, so highlight your experience with key administrative functions, like organizing workshops or communicating with customers and employees.

Use the exact job title.

Try to add the exact job title, Medical Office Receptionist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Medical Office Receptionist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Medical Office Receptionist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Medical Office Receptionist Skills and Keywords to Include On Your Resume

Medical Office Receptionist Soft Skills

Here are common soft skills that appear on Medical Office Receptionist job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Medical Office Receptionist Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Dental Office Manager

Resume Example
Medical Office Manager

Resume Example
Front Office Manager

Resume Example
Back Office Employee

Resume Example
Back Office Manager

Resume Example
Bookkeeper Office Manager

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on a Medical Office Receptionist resume?

Here are some of the most popular skills we see on Medical Office Receptionist resumes:

  • Medical Office
  • Receptionist Duties
  • Medical Records
  • Electronic Medical Record (EMR)
  • Medical Terminology
  • Multi-line Phone
  • Data Entry
  • Fax

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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