Medical Administrative Assistant

Medical Administrative Assistant Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Medical Administrative Assistant job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Medical Terminology
  • Medical Records
  • Electronic Medical Record (EMR)
  • Administrative Assistance
  • Healthcare
  • Medical Billing
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  •  Find out what your resume's missing
  • Appointment Scheduling
  • Data Entry
  • Medical Coding
  • Healthcare Management
  • Medical Assisting
  • Office Administration
  • Hospitals
  • Vital Signs
  • Administration
  • Insurance Verification
  • Cardiopulmonary Resuscitation (CPR)
  • Receptionist Duties
  • Medical Transcription
  • Patient Safety
  • Microsoft Access
  • Customer Service
  • Clinical Research

  •   Show full list

Resume Skills: Medical Systems

  • EPIC
  • Electronic Healthcare Records (EHR)
  • Medical Billing & Coding
  • HIPAA Compliance
  • CPT & ICD-10 Coding
  • Medisoft
  • AdvancedMD
  • HealthFusion
  • Allscripts
  • EzyMed
  •  Match your resume to these skills

Resume Skills: Technical

Resume Skills: Languages

Resume Skills: Administrative Tools

Resume Skills: Medical Coding

  • CPT (Current Procedural Terminology)
  • ICD-9 (International Classification of Diseases)
  • ICD-10
  • HCPCS (Healthcare Common Procedure Coding System)
  • CPT
  • HCPCS
  • Medical Terminology
  •  Match your resume to these skills

Resume Skills: Resources Management

Resume Skills: Communication

Resume Skills: Administrative

Resume Skills: Computer

Resume Skills: Electronic Health Records

Resume Skills: Administrative Software

Resume Skills: Project Management

Resume Skills: Healthcare Management Softwares

Resume Skills: Office Tools

Resume Skills: Regulations & Standards

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Medical Administrative Assistant Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Medical Administrative Assistant Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Medical Administrative Assistant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded June 2019 - Present
Senior Medical Administrative Assistant
Managed, decrypted, and choreographed the usage of an extensive 2000-patient Electronic Medical Record (EMR) database, improving data retrieval time by 30%
Reinforced a culture of HIPAA compliance throughout the office, resulting in zero violations over 2 years
Directed administrative operations daily, thereby enhancing patient satisfaction rates by 40% via streamlined appointment scheduling
Trained new administrative staff in Medical Terminology, Medical Billing procedures and Insurance Verification, resulting in reduced learning curve by 50%
Orchestrated the implementation of a new medical coding system which increased the efficiency of billing processes by 20%
Mayo Clinic February 2016 - May 2019
Medical Administrative Assistant
Initiated an office-wide protocol for handling patient medical records reducing lost files by 95%
Wielded healthcare knowledge to direct patients to appropriate departments, effectively reducing wait times by 30%
Augmented administrative efficiency by managing patient scheduling for 15 healthcare providers
Played a pivotal role in streamlining daily administrative processes, including receptionist duties and medical transcription increasing team efficiency by 25%
Coached.com January 2014 - January 2016
Administrative Assistant
Transformed office administration by implementing new data entry protocols resulting in 40% productivity increase
Managed to schedule appointments for up to 50 clients per day, ensuring seamless operation
Successfully maintained patient safety by adhering to all regulatory standards and healthcare protocols
EDUCATION
Resume Worded University June 2022
Master of Business Administration - Healthcare Management
Focused study in hospital administration, health economics, and healthcare administration law
Resume Worded Academic Center February 2016
Certified Medical Manager (CMM)
Course covering areas such as health law, risk management, patient records, and medical reimbursement
SKILLS
Electronic Health Records: CareTracker, Cerner, eClinicalWorks, Epic Systems, MEDITECH, NextGen
Administrative Software: Microsoft Office suite (Excel, Word, PowerPoint), Google Workspace, Slack, Zoom
Medical Coding: ICD-10, CPT, HCPCS, Medical Terminology
Project Management: Agile, Scrum, Lean, Six Sigma (Green Belt), Kanban
OTHER
Certifications: Registered Health Information Administrator (RHIA), Certified Professional in Patient Safety (CPPS)
Leadership & Volunteering: American Association of Healthcare Administrative Management (Committee member, 2018-2021)
Publications: Authored a series of articles on medical administration best practices for the Mayo Clinic newsletter
Your Name
Medical Office Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded July 2018 - Present
Medical Office Manager
Oversaw the healthcare management of the facility, contributed to a 20% increase in operational efficiency
Implemented advanced resultant billing procedures to reduce payment lapses, effectively decreasing the billing cycle by 35%
Played a pivotal role in hiring and training 10 new medical assistants, significantly enhancing patient service
Supervised an administrative team of 15, introducing weekly team meetings that drove staff productivity up by 15%
Focused on office administration innovations, introduced digital scheduling platform boosting appointment scheduling efficiency by 50%
Cleveland Clinic April 2014 - June 2018
Medical Administrative Assistant
Streamlined 1000+ patient data through Electronic Medical Record (EMR) system, improving data accuracy
Assisted in patient routing, employing extensive knowledge of hospital departments, leading to a 30% reduction in patient wait times
Leveraged U.S. Health Insurance Portability and Accountability Act (HIPAA) knowledge to educate staff about privacy compliance, with zero recorded violations
Coached.com January 2011 - March 2014
Administrative Assistant
Played an instrumental role in data entry process, making data retrieval quicker and easier
Managed insurance verifications for up to 100 clients per week
Administered CPR during 2 emergency events, helping to stabilize patients until paramedics arrived
EDUCATION
Resume Worded Academic Center June 2018
Certified Medical Office Manager (CMOM)
Acquired certification while maintaining full-time employment as a Medical Administrative Assistant at Cleveland Clinic
Resume Worded University May 2013
Bachelor of Science - Health Care Administration
Coursework included: Healthcare Information Management Systems, Quality Performance and Management in Healthcare
Leader of numerous group projects and interactive simulations in healthcare settings
SKILLS
Medical Systems: EPIC, Electronic Healthcare Records (EHR), Medical Billing & Coding, HIPAA Compliance, CPT & ICD-10 Coding, Medisoft
Technical Skills: MS Office Suite (Excel, Word, PowerPoint) ,CRM systems, Telemedicine Technology, Spreadsheet Creation & Analysis
Languages: English (Native), Spanish (Professional)
OTHER
Certifications: Certified Professional Coder (CPC) – AAPC, HIPAA Compliance Certificate
Professional Development Courses: Medical Terminology Course – Resume Worded Institute, Medical Coding I & II – Resume Worded Institute
Volunteer Experience: American Cancer Society – Event organizer and volunteer, Nursery Home – Provided company and care to elderly patients
Your Name
Healthcare Administrator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded September 2020 - Present
Healthcare Administrator
Steered the implementation of a new EMR system, enhancing the record retrieval rate by 30%, thereby improving overall healthcare management
Championed a 20% improvement in patient safety by enforcing stricter adherence to hospital protocols
Spearheaded a team focused on maximizing the application of medical terminology in patient communication, increasing comprehension by 35%
Led the overhaul of the medical coding system, exponentially improving billing efficiency by 60%
Organized weekly training for administrative staff on patient-centric receptionist duties, improving patient feedback scores by 40%
Cleveland Clinic January 2016 - August 2020
Medical Office Manager
Achieved a 15% increase in efficiency in managing patient hospital visits by realigning scheduling policies
Adopted a new digital medical transcription system, reducing paperwork by 70%
Slashed claims rejection rate by 25% through rigorous insurance verification
Coached.com June 2012 - December 2015
Medical Administrative Assistant
Spearheaded data entry operations, boosting productivity by 30%
Ensured accurate vital signs recording for 100 patients daily, promoting accurate diagnostics
Enhanced patient satisfaction by managing an efficient appointment scheduling system
EDUCATION
Resume Worded University January 2020
Master of Business Administration (MBA) - Healthcare Management
Graduated summa cum laude, recognizing high academic achievement
Resume Worded Institute May 2012
Bachelor of Science in Healthcare Administration
Minors in Business and Information Management
Awarded Merit Based Scholarship for academic performance
SKILLS
Healthcare Management Softwares: EPIC Systems, Cerner, GE Healthcare, AllScripts, IDX Systems, McKesson, Medidata
Office Tools: Microsoft Suite (Word, Excel, PowerPoint, Outlook), Adobe Acrobat Pro, Google Workspace, Zoom, WebEx
Regulations & Standards: Knowledge of HIPAA, Medicare, Medicaid, JCAHO standards, ACA regulations
Project Management: Agile, Scrum, Waterfall, Lean Six Sigma, PMBOK methodologies, Trello, Asana, Basecamp
OTHER
Certifications: Certified Professional in Healthcare Information and Management Systems (CPHIMS), Project Management Professional (PMP)
Professional Associations: American Association of Healthcare Administrative Management - Member Since 2016
Volunteering & Community Service: Active volunteer for the Annual Community Health Fair, Organized blood donation drives at Cleveland Clinic
Training & Development: Completed leadership training program, Lead and coach team through regular professional development sessions

How do I add skills to a Medical Administrative Assistant resume?

1
Review the job posting closely.

Go through the Medical Administrative Assistant posting you're applying to, and identify hard skills the company is looking for. For example, skills like Medical Records, Administrative Assistance and Medical Billing are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Medical Terminology and Healthcare.

Add other common skills from your industry - such as Appointment Scheduling, U.S. Health Insurance Portability and Accountability Act (HIPAA) and Electronic Medical Record (EMR) - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Office Administration, Customer Service and Administration - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Emphasize accomplishments that involved a team.

Teamwork is a common competency hiring managers look for, particularly for Medical Administrative Assistant roles, so include at least 1-2 examples of accomplishments that involved leading a team, or collaborating with others to complete a project.

5
Emphasize your administrative skills.

Recruiters look for administrative skills on your Medical Administrative Assistant, so highlight your experience with key administrative functions, like organizing workshops or communicating with customers and employees.

6
Use the exact job title.

Try to add the exact job title, Medical Administrative Assistant, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Medical Administrative Assistant Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Medical Administrative Assistant job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Medical Administrative Assistant Skills and Keywords to Include On Your Resume

Medical Administrative Assistant Soft Skills

Here are common soft skills that appear on Medical Administrative Assistant job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual Medical Administrative Assistant recruiter sees it. For free.

Medical Administrative Assistant Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Senior Administrative Assistant


Resume Example
Executive Administrative Assistant


Resume Example
Entry Level Administrative Assistant


Resume Example
Sales Administrative Assistant


Resume Example
Executive Administrative Assistant


Resume Example
Executive Assistant to CEO


Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on a Medical Administrative Assistant resume?

Here are some of the most popular skills we see on Medical Administrative Assistant resumes:

  • Medical Terminology
  • Medical Records
  • Electronic Medical Record (EMR)
  • Administrative Assistance
  • Healthcare
  • Medical Billing
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Appointment Scheduling

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

© 2024 Resume Worded. All rights reserved.

Get expert insights from hiring managers
×