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Account Manager

Improve your resume's success rate by using these Account Manager skills and keywords.

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Account Manager
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Account Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Account Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Account Management
  • Sales
  • Business-to-Business (B2B)
  • Sales Management
  • Business Development
  • Management
  • Marketing Strategy
  • Business Strategy
  • Customer Service
  • Marketing
  • Solution Selling
  • Direct Sales
  • Microsoft Access
  • Customer Relationship Management (CRM)
  • Sales Process
  • Project Management
  • Social Media
  • Coaching
  • Contract Negotiation
  • Digital Marketing
  • Online Marketing
  • Online Advertising
  • Strategy
    •   Show full list

Resume Skills: Software

  • MS Office Suite
  • G Suite
  • Slack
  • Trello
  • Salesforce
  • Tableau
  • Zendesk
  • Zoom
  • Microsoft Office Suite
  • Adobe Creative Suite
  • Canva
  • MailChimp
  • HubSpot
  • Pipedrive
  • Zoho CRM
  • Oracle Sales Cloud
  • Freshsales
  • HubSpot CRM
  • Microsoft Dynamics 365
  • SAP
  • Google Workspace
  • Adobe Acrobat
  • Asana
  • Mailchimp
  • Google Ads
  • Facebook Ads Manager
  • SEMrush
  • Salesforce CRM
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Google Analytics

Resume Skills: Marketing

  • SEO
  • Google AdWords
  • Social Media Advertising (including LinkedIn, Facebook, Twitter)
  • SEM
  • Content Marketing
  • Email Marketing
  • Social Media Marketing
  • Web Analytics
  • Google Analytics
  • Google Ads
  • Facebook Ads
  • LinkedIn Ads
  • MailChimp
  • SEMRush
  • MOZ
  • HubSpot
  • Hootsuite
  • Canva
  • Market Research
  • Marketing Strategy
  • SEO/SEM
  • Mailchimp
  • Facebook Ads Manager
  • SEMrush
  • Slack

Resume Skills: Sales Tools

  • Salesforce
  • HubSpot
  • Pipedrive
  • Zoho CRM
  • Oracle Sales Cloud
  • Freshsales
  • HubSpot CRM
  • Microsoft Dynamics 365
  • Google Workspace
  • LinkedIn Sales Navigator
  • Slack
  • Zoom

Resume Skills: CRM

  • Salesforce
  • Zoho CRM
  • Microsoft Dynamics 365
  • HubSpot CRM
  • HubSpot
  • Microsoft Dynamics

Resume Skills: Communication

  • MS Teams
  • Zoom
  • Slack
  • Google Workspace
  • Microsoft Office Suite
  • Microsoft Teams
  • Webex
  • Google Meet
  • Trello
  • WebEx

Resume Skills: Data Analysis

  • Tableau
  • Excel
  • Google Analytics
  • SQL
  • SPSS
  • Power BI

Resume Skills: Project Management

  • Asana
  • Trello
  • Slack
  • Notion
  • MS Project
  • Confluence
  • Budgeting
  • Forecasting
  • Account Management
  • Financial Analysis
  • Conflict Resolution
  • CRM
  • Zoho
  • Basecamp
  • Monday.com
  • Jira

Resume Skills: Account Management Tools

  • Salesforce
  • HubSpot CRM
  • Zoho CRM
  • Microsoft Dynamics 365
  • Pipedrive
  • Freshsales
  • Infusionsoft
  • Workbooks
  • SugarCRM

Resume Skills: Data Analytics Tools

  • Market Research
  • Marketing Strategy
  • Google Analytics
  • SEO/SEM
  • Social Media Marketing
  • Email Marketing
  • Tableau
  • Power BI
  • Excel

Resume Skills: Customer Relationship

  • CRM Platforms: Salesforce
  • Zapier
  • Hubspot
  • Pipedrive

Resume Skills: Financial

  • Budgeting
  • Forecasting
  • Profit and Loss Analysis

Resume Skills: Techniques

  • B2B Sales
  • B2C Sales
  • Outbound Selling
  • Inbound Marketing
  • Lead Prospecting
  • Pipeline Management
  • Account Management
  • Business Development
  • Data Analysis
  • Market Research
  • Customer Relationship Management

Resume Skills: Analytical Tools

  • Google Analytics
  • Tableau
  • Hootsuite Insights
  • Excel
  • Power BI

Resume Skills: Languages

  • English
  • French
  • Spanish
  • Spanish (Fluent)

Resume Skills: Industry Knowledge

  • Account Management
  • Sales Operations
  • Strategic Planning
  • Business Development
  • B2B Sales

Resume Skills: Sales Channels

  • Direct Sales
  • Channel Partnerships
  • Online Sales

Resume Skills: Business Tools

  • Microsoft Office Suite
  • SAP
  • CRM
  • Salesforce
  • Zoho

Resume Skills: Sales Techniques

  • Consumer Assessment
  • Up-selling
  • Client Retention
  • Lead Generation
  • Sales Forecasting
  • Cross-selling
  • Solution Selling
  • Consultative Sales
  • SPIN Selling
  • Account Development
  • Cold Calling

Resume Skills: Technical

  • Microsoft Office
  • Google Spreadsheet
  • Slack
  • MS Office Suite
  • Sales Analytics
  • Data Visualization (Tableau)
  • SQL

Resume Skills: Account Management

  • Key Account Development
  • Client relationship management
  • Account retention
  • Cross-selling/upselling
  • Negotiations
  • Client Relationship Management
  • Revenue Growth Planning
  • Contract Negotiation
  • Stakeholder Management
  • CRM Software (Salesforce)

Resume Skills: Sales Metrics

  • Sales forecasting
  • Revenue generation
  • Profitability analysis
  • ROI Calculations
  • Market Trend analysis

Resume Skills: Finance & Accounting

  • Strategic Financial Planning
  • Revenue Growth
  • Cost Reduction
  • Budgeting
  • Forecasting
  • Profit & Loss Management

Resume Skills: Sales & Marketing

  • RFP Management
  • Contract Negotiation
  • CRM (Zoho, Hubspot)
  • Business Development
  • Product Marketing
  • Sales Funnel Optimization

Resume Skills: Financial Modelling

  • DCF Models
  • Comparative Company Analysis
  • Precedent Transaction Analysis

Resume Skills: Programming

  • SQL
  • Python
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Account Manager Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded May 2020 - Present
Senior Account Manager
Increased team efficiency by 20% by implementing strategic sales training programs to enhance understanding of solution selling methodologies
Boosted revenue by $2M annually by penetrating sizable B2B accounts and effectively ensuring customer retention using CRM
Coordinated diverse project teams, resulting in successful completion of key objectives 15% ahead of schedule
SAP January 2018 - April 2020
Account Manager
Grew sales by executing effective business development strategies, leading to an increase of 35% in new clientele
Influenced business strategy by providing insightful marketing strategy input, resulting in product portfolio expansion
Developed customer relationships by offering exceptional customer service, resulting in 30% repeat business from major accounts
Microsoft August 2015 - December 2017
Associate Account Manager
Used Microsoft Access to streamline the sales process, reducing time spent on reports by 2 hours weekly
Assisted in identifying potential leads for business, contributing to a 15% growth in business accounts
Supported contract negotiation processes, ensuring favorable terms for company and clients alike
EDUCATION
Resume Worded Institute December 2020
Master of Business Administration (MBA) - Finance Specialization
Focus on Account Management strategies and operations
Resume Worded Academic Center June 2015
Bachelor of Business Administration (BBA) - Management
Honors: Resume Worded Academic Excellence Award (awarded to top 10% of class), Dean's List 2014
SKILLS
Customer Relationship: CRM Platforms: Salesforce, Zapier, Hubspot, Pipedrive
Productivity Software: MS Office Suite (Advanced), G Suite, Slack, Trello
Financial Skills: Budgeting, Forecasting, Profit and Loss Analysis
Marketing: SEO, Google AdWords, Social Media Advertising (including LinkedIn, Facebook, Twitter)
OTHER
Certifications: LinkedIn Learning: Sales Manager Training (2021), Certified Professional Account Manager - CPAM (2019)
Leadership & Volunteering: Resume Worded Mentorship Platform (Mentor), Account Management Association (Committee Member)
Projects: Led product launch campaign contributing to a 30% increase in sales
Awards: Resume Worded Employee of the Year Award (2020), SAP Sales Excellence Award (2018)
Your Name
Sales Consultant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2021 - Present
Senior Sales Consultant
Expanded customer base by 40% through strategic sales management and direct sales initiatives
Successfully trained 15 team members in effective use of online marketing tools, increasing their individual sales by 25%
Spearheaded digital marketing project that drove a 65% increase in web traffic leading to higher conversion rates
Salesforce September 2017 - December 2020
Sales Consultant
Leveraged business-to-business relationships to drive a 30% growth in sales over a two year period
Served key role in business development team that generated $1M in new revenue
Used social media channels to increase brand awareness, leading to a 20% uptick in site visitation and engagement
Oracle June 2015 - August 2017
Junior Sales Consultant
Implemented CRM strategies, contributing to a 25% increase in positive customer feedback
Managed successful launch of new product line, exceeding projected sales by 30% in the first quarter
Reduced product return rate by 15% through improved post-sales support
EDUCATION
Resume Worded Institute May 2017
Master of Business Administration (MBA) - Sales and Marketing
Completed with a thesis on 'Innovative Sales Strategies In A Digital Age'
Resume Worded University May 2015
Bachelor of Business Administration (BBA) - Marketing
Minor in Consumer Psychology
Awards: Best Academic Project (2015), Dean's List 2013-2015 (Top 10%)
SKILLS
Sales Software: Salesforce, HubSpot, Pipedrive, Zoho CRM, Oracle Sales Cloud, Freshsales
Communication Tools: MS Teams, Zoom, Slack, Google Workspace, Microsoft Office Suite
Data Analysis: Tableau, Excel (Advanced), Google Analytics, SQL
Techniques: B2B Sales, B2C Sales, Outbound Selling, Inbound Marketing, Lead Prospecting, Pipeline Management
OTHER
Certifications: HubSpot Inbound Sales Certification (2021), Salesforce Certified Sales Cloud Consultant (2019)
Volunteering: Career Mentor, Resume Worded Mentoring Program (2020-present)
Leadership: Served as the President of the Sales and Marketing club (2014-2015), Resume Worded University
Projects: Launched a personal blog on Sales Techniques focusing on improving conversion rates and customer relationships
Your Name
Business Development Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded February 2021 - Present
Business Development Manager
Implemented aggressive business strategy, resulting in a revenue growth of 120% over the past year
Managed a portfolio of B2B relationships valued at $10M, ensuring consistent client engagement
Boosted social media engagement by 2.5X by spearheading a dynamic digital marketing campaign
IBM June 2018 - January 2021
Business Development Associate
Drove a 20% increase in company sales by implementing a solution selling approach targeting Fortune 500 companies
Exceeded project management goals by launching three initiatives 1 month ahead of schedule
Used coaching techniques to upskill junior members, resulting in a 25% faster career progression
Coached.com January 2016 - May 2018
Sales Associate
Achieved consistently high sales targets, contributing to a 15% increase in overall team sales
Contributed to customer service improvement strategies, leading to a 20% decrease in customer complaints
Utilised unique marketing techniques to increase brand visibility, resulting in a 30% increase in customer recall
EDUCATION
Resume Worded University May 2018
Master of Business Administration (MBA) - Business Leadership and Strategy
Specialization in Strategic Sales Management
Resume Worded Institute June 2015
Bachelor of Commerce - Major in Marketing
Debate Champion 2014, Honor's List 2015 (Top 10%)
SKILLS
Sales Tools: Salesforce, Zoho CRM, Microsoft Dynamics 365, HubSpot
Marketing Platforms: Google Ads, Facebook Ads, LinkedIn Ads, MailChimp, SEMRush, MOZ
Data Analysis: Google Analytics, Tableau, Excel, SPSS
Project Management: Asana, Trello, Slack, Notion
OTHER
Certifications: Certified Business Development Professional (CBDP), Strategic Sales Management from Harvard Business, Google Ads Certified
Projects: Implemented multimillion-dollar business development projects for Resume Worded, resulting in 15% annual growth rate
Volunteering: Business Mentor for Startup Boost, a non-profit supporting entrepreneurs
Leadership: President of Business Development Club, Resume Worded University (2015-2016)

Compare Your Resume To These Account Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to an Account Manager resume?

1
Review the job posting closely.

Go through the Account Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Management, Business-to-Business (B2B) and Account Management are possible skills. These are skills you should try to include on your resume.

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2
Add industry skills like Marketing Strategy and Business Strategy.

Add other common skills from your industry - such as Business Development, Sales Management and Sales - into your resume if they're relevant.

Expand
3
Add skills into your work experience.

Incorporate skills - like Solution Selling, Customer Service and Social Media - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Expand
4
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on an Account Manager resume, so try to include any examples of where you led a project or managed other people.

Expand
5
Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Account Manager roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

Expand
6
Use the exact job title.

Try to add the exact job title, Account Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Expand

Word Cloud for Account Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Account Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Account Manager Skills and Keywords to Include On Your Resume

Account Manager Soft Skills

Here are common soft skills that appear on Account Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Negotiation
    Expand
  • Team Building
    Expand
  • Customer Satisfaction
    Expand
  • Communication
    Expand
  • Leadership
    Expand
  • Problem Solving
    Expand
    • Working with Brokers
    • Team Leadership

    Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

    Resume Skills and Keywords from Related Jobs

    We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

    Get your Resume Instantly Checked, For Free

    Upload your resume and we'll spot the issues in it before an actual Account Manager recruiter sees it. For free.

    Account Manager Resume Templates

    Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

    Resume Example
    Sales Account Manager

    Sales Account Manager Resume Sample
    Go to Resume Page

    Resume Example
    Entry Level Account Manager

    Entry Level Account Manager Resume Sample
    Go to Resume Page

    Resume Example
    Key Account Manager

    Key Account Manager Resume Sample
    Go to Resume Page

    Resume Example
    Senior Account Manager

    Senior Account Manager Resume Sample
    Go to Resume Page

    Resume Example
    Inside Sales Account Manager

    Inside Sales Account Manager Resume Sample
    Go to Resume Page

    Resume Example
    Technical Account Manager

    Technical Account Manager Resume Sample
    Go to Resume Page

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    Frequently Asked Questions

    What hard skills should you include on an Account Manager resume?

    The most common skills and keywords we found on Account Manager resumes and job postings were Account Management, Sales, Business-to-Business (B2B), Sales Management, Business Development, Management, Marketing Strategy and Business Strategy.

    Skills like Solution Selling, Customer Service, Digital Marketing, Customer Relationship Management (CRM) and Social Media also appeared on related job postings.

    What are the differences in resume skills between a Healthcare Account Manager and a Market Account Manager?

    If you are writing a Healthcare Account Manager resume, try to emphasize skills like Solution Selling, Account Management, Sales Process, Sales Operations, Direct Sales, Cold Calling, Business-to-Business (B2B) and Sales Management.

    Similarly, if you are writing a Market Account Manager resume, emphasize skills like Customer Retention, Lead Generation and Marketing Strategy.

    What are good resume skills to include for different Account Manager roles and job titles?

    Depending on the specific role you apply to, you may need to emphasize different skill sets. Here are a few examples:

    • Solutions Account Manager: Account Management, Solution Selling, Salesforce.com, Direct Sales and Sales Process
    • Digital Account Manager: Digital Marketing, Online Advertising, Google Analytics, Digital Strategy and Search Engine Optimization (SEO)
    • Personal Line Account Manager: Property & Casualty Insurance, General Insurance, Insurance, Umbrella Insurance and Liability
    • Market Account Manager: Business Development, Software as a Service (SaaS), Sales Management, Sales Operations and Customer Relationship Management (CRM)
    • Customer Account Manager: Sales, Customer Service, Business-to-Business (B2B), Customer Retention and Customer Management

    What soft skills are common in Account Manager roles?

    Examples of Account Manager soft skills include Negotiation, Team Building, Working with Brokers, Customer Satisfaction and Communication.

    Target your Resume to a Job Description

    While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

    It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

    Start targeting your resume

    © 2023 Resume Worded. All rights reserved.

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