Account Manager

Account Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Account Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Account Management
  • Sales
  • Business-to-Business (B2B)
  • Sales Management
  • Business Development
  • Management
  • Marketing Strategy
  • Business Strategy
  • Customer Service
  • Marketing
  • Solution Selling
  • Direct Sales
  • Microsoft Access
  • Customer Relationship Management (CRM)
  • Sales Process
  • Project Management
  • Social Media
  • Coaching
  • Contract Negotiation
  • Digital Marketing
  • Online Marketing
  • Online Advertising
  • Strategy
  •   Show full list

Resume Skills: Software

  • MS Office Suite
  • G Suite
  • Slack
  • Trello
  • Salesforce
  • Tableau
  • Zendesk
  • Zoom
  • Microsoft Office Suite
  • Adobe Creative Suite
  • Canva
  • MailChimp
  • HubSpot
  • Pipedrive
  • Zoho CRM
  • Oracle Sales Cloud
  • Freshsales
  • HubSpot CRM
  • Microsoft Dynamics 365
  • SAP
  • Google Workspace
  • Adobe Acrobat
  • Asana
  • Mailchimp
  • Google Ads
  • Facebook Ads Manager
  • SEMrush
  • Salesforce CRM
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Google Analytics

Resume Skills: Marketing

  • SEO
  • Google AdWords
  • Social Media Advertising (including LinkedIn, Facebook, Twitter)
  • SEM
  • Content Marketing
  • Email Marketing
  • Social Media Marketing
  • Web Analytics
  • Google Analytics
  • Google Ads
  • Facebook Ads
  • LinkedIn Ads
  • MailChimp
  • SEMRush
  • MOZ
  • HubSpot
  • Hootsuite
  • Canva
  • Market Research
  • Marketing Strategy
  • SEO/SEM
  • Mailchimp
  • Facebook Ads Manager
  • SEMrush
  • Slack

Resume Skills: Sales Tools

  • Salesforce
  • HubSpot
  • Pipedrive
  • Zoho CRM
  • Oracle Sales Cloud
  • Freshsales
  • HubSpot CRM
  • Microsoft Dynamics 365
  • Google Workspace
  • LinkedIn Sales Navigator
  • Slack
  • Zoom

Resume Skills: CRM

  • Salesforce
  • Zoho CRM
  • Microsoft Dynamics 365
  • HubSpot CRM
  • HubSpot
  • Microsoft Dynamics

Resume Skills: Communication

  • MS Teams
  • Zoom
  • Slack
  • Google Workspace
  • Microsoft Office Suite
  • Microsoft Teams
  • Webex
  • Google Meet
  • Trello
  • WebEx

Resume Skills: Data Analysis

  • Tableau
  • Excel
  • Google Analytics
  • SQL
  • SPSS
  • Power BI

Resume Skills: Project Management

  • Asana
  • Trello
  • Slack
  • Notion
  • MS Project
  • Confluence
  • Budgeting
  • Forecasting
  • Account Management
  • Financial Analysis
  • Conflict Resolution
  • CRM
  • Zoho
  • Basecamp
  • Monday.com
  • Jira

Resume Skills: Account Management Tools

  • Salesforce
  • HubSpot CRM
  • Zoho CRM
  • Microsoft Dynamics 365
  • Pipedrive
  • Freshsales
  • Infusionsoft
  • Workbooks
  • SugarCRM

Resume Skills: Data Analytics Tools

  • Market Research
  • Marketing Strategy
  • Google Analytics
  • SEO/SEM
  • Social Media Marketing
  • Email Marketing
  • Tableau
  • Power BI
  • Excel

Resume Skills: Customer Relationship

  • CRM Platforms: Salesforce
  • Zapier
  • Hubspot
  • Pipedrive

Resume Skills: Financial

  • Budgeting
  • Forecasting
  • Profit and Loss Analysis

Resume Skills: Techniques

  • B2B Sales
  • B2C Sales
  • Outbound Selling
  • Inbound Marketing
  • Lead Prospecting
  • Pipeline Management
  • Account Management
  • Business Development
  • Data Analysis
  • Market Research
  • Customer Relationship Management

Resume Skills: Analytical Tools

  • Google Analytics
  • Tableau
  • Hootsuite Insights
  • Excel
  • Power BI

Resume Skills: Languages

  • English
  • French
  • Spanish
  • Spanish (Fluent)

Resume Skills: Industry Knowledge

  • Account Management
  • Sales Operations
  • Strategic Planning
  • Business Development
  • B2B Sales

Resume Skills: Sales Channels

  • Direct Sales
  • Channel Partnerships
  • Online Sales

Resume Skills: Business Tools

  • Microsoft Office Suite
  • SAP
  • CRM
  • Salesforce
  • Zoho

Resume Skills: Sales Techniques

  • Consumer Assessment
  • Up-selling
  • Client Retention
  • Lead Generation
  • Sales Forecasting
  • Cross-selling
  • Solution Selling
  • Consultative Sales
  • SPIN Selling
  • Account Development
  • Cold Calling

Resume Skills: Technical

  • Microsoft Office
  • Google Spreadsheet
  • Slack
  • MS Office Suite
  • Sales Analytics
  • Data Visualization (Tableau)
  • SQL

Resume Skills: Account Management

  • Key Account Development
  • Client relationship management
  • Account retention
  • Cross-selling/upselling
  • Negotiations
  • Client Relationship Management
  • Revenue Growth Planning
  • Contract Negotiation
  • Stakeholder Management
  • CRM Software (Salesforce)

Resume Skills: Sales Metrics

  • Sales forecasting
  • Revenue generation
  • Profitability analysis
  • ROI Calculations
  • Market Trend analysis

Resume Skills: Finance & Accounting

  • Strategic Financial Planning
  • Revenue Growth
  • Cost Reduction
  • Budgeting
  • Forecasting
  • Profit & Loss Management

Resume Skills: Sales & Marketing

  • RFP Management
  • Contract Negotiation
  • CRM (Zoho, Hubspot)
  • Business Development
  • Product Marketing
  • Sales Funnel Optimization

Resume Skills: Financial Modelling

  • DCF Models
  • Comparative Company Analysis
  • Precedent Transaction Analysis

Resume Skills: Programming

  • SQL
  • Python
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Account Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Account Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded May 2020 - Present
Senior Account Manager
Increased team efficiency by 20% by implementing strategic sales training programs to enhance understanding of solution selling methodologies
Boosted revenue by $2M annually by penetrating sizable B2B accounts and effectively ensuring customer retention using CRM
Coordinated diverse project teams, resulting in successful completion of key objectives 15% ahead of schedule
SAP January 2018 - April 2020
Account Manager
Grew sales by executing effective business development strategies, leading to an increase of 35% in new clientele
Influenced business strategy by providing insightful marketing strategy input, resulting in product portfolio expansion
Developed customer relationships by offering exceptional customer service, resulting in 30% repeat business from major accounts
Microsoft August 2015 - December 2017
Associate Account Manager
Used Microsoft Access to streamline the sales process, reducing time spent on reports by 2 hours weekly
Assisted in identifying potential leads for business, contributing to a 15% growth in business accounts
Supported contract negotiation processes, ensuring favorable terms for company and clients alike
EDUCATION
Resume Worded Institute December 2020
Master of Business Administration (MBA) - Finance Specialization
Focus on Account Management strategies and operations
Resume Worded Academic Center June 2015
Bachelor of Business Administration (BBA) - Management
Honors: Resume Worded Academic Excellence Award (awarded to top 10% of class), Dean's List 2014
SKILLS
Customer Relationship: CRM Platforms: Salesforce, Zapier, Hubspot, Pipedrive
Productivity Software: MS Office Suite (Advanced), G Suite, Slack, Trello
Financial Skills: Budgeting, Forecasting, Profit and Loss Analysis
Marketing: SEO, Google AdWords, Social Media Advertising (including LinkedIn, Facebook, Twitter)
OTHER
Certifications: LinkedIn Learning: Sales Manager Training (2021), Certified Professional Account Manager - CPAM (2019)
Leadership & Volunteering: Resume Worded Mentorship Platform (Mentor), Account Management Association (Committee Member)
Projects: Led product launch campaign contributing to a 30% increase in sales
Awards: Resume Worded Employee of the Year Award (2020), SAP Sales Excellence Award (2018)
Your Name
Sales Consultant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2021 - Present
Senior Sales Consultant
Expanded customer base by 40% through strategic sales management and direct sales initiatives
Successfully trained 15 team members in effective use of online marketing tools, increasing their individual sales by 25%
Spearheaded digital marketing project that drove a 65% increase in web traffic leading to higher conversion rates
Salesforce September 2017 - December 2020
Sales Consultant
Leveraged business-to-business relationships to drive a 30% growth in sales over a two year period
Served key role in business development team that generated $1M in new revenue
Used social media channels to increase brand awareness, leading to a 20% uptick in site visitation and engagement
Oracle June 2015 - August 2017
Junior Sales Consultant
Implemented CRM strategies, contributing to a 25% increase in positive customer feedback
Managed successful launch of new product line, exceeding projected sales by 30% in the first quarter
Reduced product return rate by 15% through improved post-sales support
EDUCATION
Resume Worded Institute May 2017
Master of Business Administration (MBA) - Sales and Marketing
Completed with a thesis on 'Innovative Sales Strategies In A Digital Age'
Resume Worded University May 2015
Bachelor of Business Administration (BBA) - Marketing
Minor in Consumer Psychology
Awards: Best Academic Project (2015), Dean's List 2013-2015 (Top 10%)
SKILLS
Sales Software: Salesforce, HubSpot, Pipedrive, Zoho CRM, Oracle Sales Cloud, Freshsales
Communication Tools: MS Teams, Zoom, Slack, Google Workspace, Microsoft Office Suite
Data Analysis: Tableau, Excel (Advanced), Google Analytics, SQL
Techniques: B2B Sales, B2C Sales, Outbound Selling, Inbound Marketing, Lead Prospecting, Pipeline Management
OTHER
Certifications: HubSpot Inbound Sales Certification (2021), Salesforce Certified Sales Cloud Consultant (2019)
Volunteering: Career Mentor, Resume Worded Mentoring Program (2020-present)
Leadership: Served as the President of the Sales and Marketing club (2014-2015), Resume Worded University
Projects: Launched a personal blog on Sales Techniques focusing on improving conversion rates and customer relationships
Your Name
Business Development Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded February 2021 - Present
Business Development Manager
Implemented aggressive business strategy, resulting in a revenue growth of 120% over the past year
Managed a portfolio of B2B relationships valued at $10M, ensuring consistent client engagement
Boosted social media engagement by 2.5X by spearheading a dynamic digital marketing campaign
IBM June 2018 - January 2021
Business Development Associate
Drove a 20% increase in company sales by implementing a solution selling approach targeting Fortune 500 companies
Exceeded project management goals by launching three initiatives 1 month ahead of schedule
Used coaching techniques to upskill junior members, resulting in a 25% faster career progression
Coached.com January 2016 - May 2018
Sales Associate
Achieved consistently high sales targets, contributing to a 15% increase in overall team sales
Contributed to customer service improvement strategies, leading to a 20% decrease in customer complaints
Utilised unique marketing techniques to increase brand visibility, resulting in a 30% increase in customer recall
EDUCATION
Resume Worded University May 2018
Master of Business Administration (MBA) - Business Leadership and Strategy
Specialization in Strategic Sales Management
Resume Worded Institute June 2015
Bachelor of Commerce - Major in Marketing
Debate Champion 2014, Honor's List 2015 (Top 10%)
SKILLS
Sales Tools: Salesforce, Zoho CRM, Microsoft Dynamics 365, HubSpot
Marketing Platforms: Google Ads, Facebook Ads, LinkedIn Ads, MailChimp, SEMRush, MOZ
Data Analysis: Google Analytics, Tableau, Excel, SPSS
Project Management: Asana, Trello, Slack, Notion
OTHER
Certifications: Certified Business Development Professional (CBDP), Strategic Sales Management from Harvard Business, Google Ads Certified
Projects: Implemented multimillion-dollar business development projects for Resume Worded, resulting in 15% annual growth rate
Volunteering: Business Mentor for Startup Boost, a non-profit supporting entrepreneurs
Leadership: President of Business Development Club, Resume Worded University (2015-2016)
Your Name
Senior Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2020 - Present
Lead Healthcare Account Manager
Led the Sales team to accomplish $2.5M in direct sales in the Healthcare domain.
Negotiated contracts with potential clients, securing deals worth $1M.
Determined new business development tactics for the SaaS department, starting 5 strategic partnerships in a single quarter.
Orchestrated a lean sales process resulting in a 15% increase in sales efficiency.
Facilitated seamless transition to Salesforce.com, improving data management and leading to a 20% increase in operational efficiency.
Coached.com April 2017 - April 2020
Healthcare Account Executive
Built and sustained relationships with key accounts, growing annual turnover by 20%.
Made customer-oriented product demos, thereby enhancing sales presentations and increasing customer acquisitions by 15%.
Maximized the profitability of 150+ accounts through expert Account Management.
Johnson & Johnson January 2014 - March 2017
Healthcare Sales Associate
Effectively managed a portfolio of 50+ healthcare products, driving a sales growth of 10%.
Handled initial stage of contract negotiations with potential customers, resulting in the acquisition of 10 new major accounts.
Used customer feedback to improve product lineup, leading to a 15% increase in customer satisfaction scores.
EDUCATION
Resume Worded Academic Center March 2017
Master of Business Administration - Health Care Management
Curriculum includes high-level courses in health economics, health law and ethics, and health information systems
Resume Worded University December 2013
Bachelor of Arts - Business Administration
Focus on strategic financial healthcare management
Awards: Dean's List 2011 - 2013 (Top 10%)
SKILLS
Management Tools: Salesforce, HubSpot, Marketo, Google Analytics
Specialty Healthcare Knowledge: Electronic Health Records, Healthcare Analytics, Medical Terminology, Industry Regulations, Health Insurance Policies
Software: Microsoft Office Suite (Excel, PowerPoint, Word), Google Workspace
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Professional in Healthcare Quality (CPHQ, 2022)
Leadership & Volunteering: Free Healthcare Services for Uninsured Community Members (Founding Volunteer, Organizer)
Professional Development: Regular Attendance at Healthcare Industry Conferences, Seminars, and Webinars
Projects: Created and manage a professional blog discussing key issues in the healthcare sector
Your Name
Public Sector Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2022 - Present
Public Sector Account Manager
Established a public sector sales strategy, resulting in a 50% increase in year over year public sector sales
Launched a CRM system for improved customer relationship management, leading to an increase in customer satisfaction ratings by 40%
Expanded the portfolio of public sector clients by 25% through cold calling and strategic partnerships
Coached.com April 2019 - December 2021
Senior Account Executive
Achieved 120% of annual quota by prioritizing B2B direct sales and leveraging account management best practices
Increased team efficiency by 30% by implementing enterprise software and SaaS solutions
Instituted a solution selling methodology that improved average contract value by 35%
Cisco February 2016 - April 2019
Account Executive
Enhanced business development efforts, driving a 25% upswing in annual revenue
Spearheaded a networking initiative, leading to the acquisition of 10 new major accounts in a year
Managed and grew channel partners, resulting in a 20% growth in partner-driven revenue
EDUCATION
Resume Worded University Dec 2015
Master of Business Administration (MBA) - Strategic Sales Management
Focused on advanced sales strategies, account management, and decision-making processes
Resume Worded Academic Center May 2012
Bachelor of Science (BSc) - Business Administration with a concentration in Marketing
Relevant coursework: Strategic Marketing, Sales Forecasting Methods & Market Analysis
Honours: Graduated Magna Cum Laude (Top 5% of the class)
SKILLS
Sales & Marketing Tools: Salesforce, Pipedrive, Mailchimp, Google Analytics, Hubspot, SEO/SEM Strategies
Communication & Collaboration Tools: Slack, Microsoft Teams, Google Workspace, Zoom, GoToMeeting, Skype
Industry Knowledge: Public Sector Sales, Contract Negotiation, B2G Sales, Relationship Management, Strategic Account Development, Revenue Growth
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Sales Leadership Professional (CSLP), HubSpot Inbound Sales Certified, Google Analytics IQ Certification
Volunteering: Mentor - Resume Worded Sales & Marketing Mentorship Program (2012 - Present)
Professional Affiliations: Member, National Association of Sales Professionals (NASP)
Training: Advanced Negotiation - Harvard Business School (Online, 2018)
Your Name
Public Sector Sales Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded February 2022 - Present
Public Sector Sales Manager
Led a team of 10 account managers, exceeding our sales operations results by 70%
Designed a strategic sales process, which increased conversion rates by 50%
Developed strong relationships with channel partners, boosting partner-generated sales by 35%
Coached.com May 2018 - January 2022
Senior Sales Associate
Created and executed strategic partnerships, driving a 30% increase in revenue
Directed professional services sales, increasing client spend by 40%
Implemented Salesforce.com, reducing lead response time by 20% and increasing sales efficiency
IBM March 2015 - May 2018
Sales Associate
Boosted sales of cloud computing solutions by 15% through targeted B2B sales strategies
Delivered superior customer service, resulting in a 25% rise in client renewals
Used cold calling effectively to increase account base by 20% within one fiscal year
EDUCATION
Resume Worded Institute January 2018
Executive Management Development Program
Specialized in Sales Leadership Training
Resume Worded University May 2015
MBA focusing on Marketing
Graduated with Honors, Member of the International Business Students Association
SKILLS
Sales & Marketing: Strategic Sales Planning, Market Research, Competitive Analysis, Negotiation, Product Promotion, Customer Relationship Management
Technical Skills: MS Office Suite (Advanced), Salesforce (Advanced), Zoho CRM (Intermediate), Marketo (Intermediate)
Industry Knowledge: Public Sector Policies, Government Contracting, Regulatory Compliance
Languages: English (Native), French (Conversational)
OTHER
Certifications: Certified Professional in Business Development (CPBD), Certified Sales Leadership Professional (CSLP)
Leadership & Volunteering: Local Chamber of Commerce - Board Member, Mentored 10+ young professionals through Coached.com's mentorship program
Training: Completed advanced courses on 'Negotiating and Closing Business Deals', 'Advanced Sales Strategies'
Awards: Sales Performance Excellence Award – Resume Worded 2022
Your Name
Business Development Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2022 - Present
Business Development Manager - Public Sector
Delivered public sector strategy that saw a 35% increase in sales through solution selling approach
Used Salesforce.com to manage CRM effectively, increasing customer lifecycle by 20%
Leveraged enterprise software and SaaS solutions to improve team efficiency by 25%
Coached.com June 2019 - February 2022
Senior Business Development Representative
Set record for highest quarterly sales growth of public sector accounts at 40% through strategic partnerships
Executed sales operations efficiently, reducing cycle time by 15%
Drove 30% increase in partner-driven revenue by managing and growing channel partners
Infosys April 2016 - May 2019
Business Development Representative
Utilized networking to gain 15 new major accounts in a year
Exceeded annual quota by 20% through effective account management
Launched an initiative leading to a 10% growth in public sector client portfolio
EDUCATION
Resume Worded Institute May 2021
Master of Business Administration (MBA)
Specialization in Digital Marketing and Sales
Leadership: School President, Business Students Association
Resume Worded University May 2016
Bachelor of Commerce - Marketing Management
Graduated with Distinction
Active in Student Council and Marketing Club
SKILLS
CRM Tools: Salesforce, HubSpot, Zoho, Pipedrive, Infusionsoft
Sales Techniques: Solution Selling, SPIN Selling, The Challenger Sale, Value-based Selling
Market Research Tools: Google Analytics, Ahrefs, Moz Pro, SEMrush, Keyword Planner, Crazy Egg
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Sales Leadership Professional, American Marketing Association
Leadership & Volunteering: Big Brother Big Sister Mentorship Program (Volunteer Mentor), United Way Campaign (Team Lead)
Projects: Developed and implemented successful marketing campaign for local non-profit, resulting in 30% increase in donations
Awards & Recognition: Recipient of Leaders of Tomorrow Award, 2021. Sales Rep of the Year, Infosys, 2018
Your Name
Client Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Bank of America January 2021 - Present
Senior Client Manager
Spearheaded business development by acquiring 15+ new corporate clients, increasing company revenue by 20%
Devised a comprehensive financial analysis strategy for client portfolios that improved risk management processes by 35%
Managed a portfolio of over 100 client accounts expanding the company's commercial banking services
Led a cross-functional team to improve customer service, reducing client complaints by 40%
Operationalized customer relationship management (CRM) tools to enhance client relations and chart a 10% hike in customer retention rates
Coached.com May 2018 - December 2020
Client Relations Specialist
Increased sales revenue by 30% in the first year by implementing a robust account management strategy
Enhanced customer assurance metrics by conducting periodic review meetings with clients and resolving issues proactively, resulting in a 25% boost in client satisfaction
Introduced new business strategies that accelerated the client acquisition rate by 15 percent annually
Resume Worded June 2016 - April 2018
Sales Associate
Assured 20% growth in retail banking sector by identifying prospects and converting them into recurring clientele
Collaborated with the marketing team to plan and execute sales campaigns that boosted customer acquisition by 30%
Excelled in leveraging Microsoft Access to manage and streamline client data, improving efficiency by 50%
EDUCATION
Resume Worded University May 2018
Master of Business Administration - Strategic Management
Specialized in Client Relationship Management
Resume Worded Institute June 2016
Bachelor of Commerce - Major in Economics Minor in Sales Management
Graduated Cum Laude
SKILLS
Sales & Marketing Tools: CRM Softwares (Salesforce, Zoho, HubSpot), Google Suite, Microsoft Office, Social Media Marketing, Advanced Excel
Management: Strategic Planning, Performance Measurement, Conflict Resolution, Risk Assessment, Change Management, Team Leadership
Communication: Negotiation, Persuasive Speaking, Client Relationship Management, Business Writing, Active Listening, Sales Pitches
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Relationship Specialist (CRS), American Bankers Association (2021), Certified Customer Service Professional (CCSP), Customer Service Institute of America (2020)
Leadership & Volunteering: Voluntarily collaborates with Feed the Children Organization (Chair), Junior Achievement USA, Financial Literacy Advocate
Awards: Recipient of the Coached's Excellent Employee Award (2019), Salesman of the Year, Resume Worded (2017)
Continuous Learning: Completed multiple professional development courses in Leadership, Customer Service, and Conflict Management
Your Name
Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
PNC Financial Services February 2020 - Present
Senior Account Manager
Oversaw portfolio management for 80+ key accounts, maintaining a 98% customer retention rate
Boosted sales by 30% through effective client relations and customer service techniques
Implemented risk management strategies that decreased defaults by 10% per quarter
Used financial analysis insights to inform business strategy and increase account growth by 15% annually
Managed a project to incorporate CRM systems, resulting in a 20% improvement in client relationship outcomes
Resume Worded October 2017 - January 2020
Account Coordinator
Grew client portfolio by 25% through a targeted business development campaign
Consistently met banking sales targets, resulting in a promotion within 14 months
Used detailed credit analysis to minimize risk, reducing account delinquencies by 18%
Coached.com August 2015 - September 2017
Sales Representative
Increased insurance sales by 30% by maximizing upselling and cross-selling opportunities
Trained and led a team of five associates to surpass team sales goals by 15%
Implemented a new Microsoft Access-based client database which increased efficiency by 35%
EDUCATION
Resume Worded University January 2020
Master of Business Administration – Finance
Top 5% of graduates, specialized in financial account management
Resume Worded Academic Center July 2015
Bachelor of Business Administration – Marketing
Graduated Cum Laude, Minors in Sales & Advertising, Dean's list for all semesters
SKILLS
Finance & Accounting: Strategic Financial Planning, Revenue Growth, Cost Reduction, Budgeting, Forecasting, Profit & Loss Management
Sales & Marketing: RFP Management, Contract Negotiation, CRM (Zoho, Hubspot), Business Development, Product Marketing, Sales Funnel Optimization
Technical Skills: MS Office Suite (Advanced), Sales Analytics, Data Visualization (Tableau), SQL (Basic)
Languages: English (Native), French (Conversational)
OTHER
Certifications: Certified Manager of Quality/Organizational Excellence (2022), Certified Financial Services Auditor
Leadership & Volunteering: PNC Account Management Team Lead, Organizing Committee Member for Annual Finance Symposium
Projects: Developed and executed successful growth strategy leading to 50% increase in key account sales
Publications: Author of 'Strategic Account Management' published in the Journal of Business & Finance
Your Name
Business Development Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com March 2019 - Present
Business Development Director
Launched 5 new client service products, contributing to a 35% increase in revenue
Grew the client portfolio by 300+ accounts, leading to a 20% annual growth in business
Revitalized the customer service protocol, resulting in a 28% improvement in client satisfaction scores
Devised a risk management policy that slashed financial losses by 15%
Initiated a CRM system that enhanced communication with high-value clients and increased retention rates by 17%
Resume Worded August 2016 - February 2019
Client Service Supervisor
Managed and grew key client relationships resulting in a 30% increase in sales
Expanded retail banking with the addition of 100+ new accounts
Implemented a cutting-edge finance tool which improved reporting accuracy by 25%
JP Morgan Chase July 2011 - July 2016
Account Executive
Boosted client account growth by 40% with successful marketing strategies
Achieved sales targets consistently, resulting in 4-time 'Sales Star' recognition
Managed commercial banking clients, ensuring a 95% satisfaction rate through strategic account management
EDUCATION
Resume Worded University April 2016
Master of Business Administration (MBA)
Majored in Strategic Management
Resume Worded Academic Center May 2011
Bachelor of Science in Marketing
Minors in Strategic Communication and Public Relations
Recognized for Outstanding Senior Thesis: 'Maximizing Market Penetration in Competitive Spheres'
SKILLS
Sales Software: HubSpot CRM, Zoho CRM, SalesForce, Pipedrive, Freshsales, NetSuite CRM
Productivity Tools: Google Workspace, Asana, Trello, Slack, Microsoft Office Suite, Zoom
Data Analysis: Google Analytics, Tableau, Excel (Advanced), SQL, SAP, Oracle
Marketing: SEO, Social Media Marketing, Email Marketing (MailChimp, Constant Contact), Salesforce Marketing Cloud
OTHER
Certifications: Certified Business Analysis Professional (CBAP), Certified Manager of Software Quality (CMSQ)
Leadership & Volunteering: Member, American Management Association, Organized annual charity run with Resume Worded Foundation
Projects: Developed and launched 'Career Boost Camp' - a coaching program for young professionals focusing on leadership, communication, and career strategy
Awards: Recipient, 'Top Client Service Supervisor' Resume Worded (2018), Awarded 'Rising Star' by JP Morgan Chase (2015)
Your Name
Account Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2022 - Present
Senior Account Specialist
Devised innovative financial accounting strategies to manage over 300+ accounts, resulting in 10% fewer discrepancies monthly.
Enhanced financial reporting procedures using Tally ERP, reducing month-end closure timelines by 15%.
Spearheaded a cross-functional team of 5 to review and reconcile bank discrepancies worth $500K, rectifying the payroll system.
Implemented customer service protocols, increasing client-satisfaction rate by 20%.
Managed Microsoft Access database effectively, ensuring accurate and up-to-date account records.
JPMorgan Chase April 2019 - December 2021
Account Specialist
Oversaw and managed high-profile accounts receivable (AR) portfolio, recovering overdue payments and reducing bad debts by 30%.
Integrated accounting analytics to optimize account reconciliation process, increasing efficiency by 25%.
Streamlined invoicing system, decreasing errors by 20% and increasing timely payments by 15%.
Coached.com January 2017 - April 2019
Assistant Account Specialist
Assisted with financial audits quarterly, ensuring 100% compliance with company standards.
Aided in the management and bookkeeping of multiple accounts, achieving a 98% accuracy rate.
Assisted with implementation of social media budgeting strategies, increasing brand visibility by 30%.
EDUCATION
Resume Worded University May 2019
Master of Business Administration - Finance
Focus on Strategic Financial Management
Resume Worded Academic Center April 2017
Bachelor of Commerce - Accounting & Finance
Graduated with Honors, Member - Accounting and Finance Club
SKILLS
Accounting Software: Quickbooks, Microsoft Dynamics, Sage 50 Accounting, FreshBooks, Zoho Books, Xero
Financial Analysis Tools: MS Excel (Advanced), Tableau, SQL, SAS, SPSS
Regulatory Compliance: GAAP, IFRS, Sarbanes-Oxley Act (SOX), SEC Filings
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Public Accountant (CPA), Certified Management Accountant (CMA)
Leadership & Volunteering: Volunteer, Non-Profit for Financial Literacy: Conducted workshops on Financial Management Basics for youth
Conferences & Training: Attended annual finance industry meetups: AFP Conference (2020, 2021), Finance and Accounting Conferences (2018, 2019)
Projects: Led a financial strategy overhaul for an SME resulting in a 20% increase in net profit_ratios
Your Name
Account Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2022 - Present
Senior Account Coordinator
Pioneered and implemented advanced account management techniques, leading to a 10% increase in customer retention.
Streamlined tax processes through Tally ERP implementation, resulting in a 25% decrease in time spent on tax calculations.
Supervised a team of 4, fostering team efficiency, which led to a decrease in customer support issues by 20%.
Managed financial analysis projects, driving a projected savings of $150K in 2022.
Directed efficient utilization of Microsoft Access to maintain up-to-date and accurate account reports.
American Express February 2019 - December 2021
Account Coordinator
Coordinated and managed a portfolio of accounts, recovering over $1M in overdue receivables.
Leveraged advanced account reconciliation system, reducing reconciliation timelines by 30%.
Initiated financial reporting optimization, boosting accuracy by 20%.
Resume Worded January 2016 - February 2019
Junior Account Coordinator
Collaborated in timely audits, achieving a steady 95% error-free rate.
Supported account invoicing operations, resulting in 99% accurate billing entries.
Contributed to the bookkeeping of global accounts, maintaining 97% accuracy in financial entries.
EDUCATION
Resume Worded University Dec 2018
Master of Business Administration (MBA)
Specialized in Finance and Marketing
Resume Worded University May 2015
Bachelor of Arts (B.A.) in Business Administration
Major Project: Strategic Account Management for Performance Enhancement
Member of the University Debate Team
SKILLS
Account Management: Strategic Account Management, Relationship Building, Stakeholder Management, Client Retention, Sales Growth, Client Acquisition
Software Skills: Microsoft Office Suite (Expert), SalesForce (Intermediate), Zoho CRM(Basic), Tableau(Beginner), Google Workspace (Expert)
Industry Knowledge: Understanding of Financial Services, Competitor Analysis, Market Research, SWOT Analysis, Business Case Development
Languages: English (Native), French (Conversational), Spanish (Basic)
OTHER
Certifications: Certified Professional Sales Person (CPSP), HubSpot Inbound Sales Certification
Leadership & Volunteering: Secretary, Local Toastmaster Club, Organized several public speaking and leadership workshops
Awards: Employee of the Year (American Express, 2020), Best Performance in Client Retention (Resume Worded, 2018)
Training: Completed several professional development workshops on Account Management, Sales, and Client Relationship Building
Your Name
Key Account Executive
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com March 2021 - Present
Senior Key Account Executive
Fostered key account relationships, boosting account retention by 20%.
Optimized financial accounting processes resulting in a 15% decrease in bookkeeping errors.
Directed the accounts payable team, accelerating payment timelines by 10%.
Leveraged Microsoft Access to maintain and analyze account metrics, improving efficiency of account management by 25%.
Revitalized auditing strategy, ensuring 100% financial accuracy in 2021.
Citigroup Inc. June 2018 - February 2021
Key Account Executive
Managed a diverse account portfolio, reducing customer attrition rate by 30%.
Incorporated financial reporting methodologies, achieving 100% regulatory compliance.
Implemented internal financial controls, resulting in zero audit errors over a 2-year period.
Resume Worded January 2015 - June 2018
Junior Key Account Executive
Assisted in the management of a portfolio of key client accounts, achieving a 95% on-time payment record.
Supported in account audits, ensuring full compliance with regulatory standards.
Participated in the implementation of budgeting strategies on social media campaigns, increasing brand engagement by 25%.
EDUCATION
Resume Worded University Dec 2014
Master of Business Administration (MBA) - Finance
Dissertation on 'Effects of Account Management Strategies on Business Revenue'
Resume Worded Academic Center May 2012
Bachelor of Commerce (B.Com) - Accounting
Elected Class Representative 2011
Top 10% in class
SKILLS
Software and Tools: Microsoft Office Suite, Salesforce CRM, Advanced Excel, SAP, Oracle SQL, HubSpot
Account Management: Client Relationship Management, Cross-Selling, Upselling, Contract Negotiation, Sales Forecasting, Revenue Increase Strategies
Financial Analysis: Risk Management, Investment Strategies, Business Valuation, Market Research, Financial Forecasting
Languages: English (Native), Spanish (Fluent), French (Conversational)
OTHER
Certifications: Certified Professional Sales Person (CPSP), IBM Data Science Professional Certificate (2020)
Memberships: Member of Association of Account Executives since 2016, participating in annual conferences and regional networking events.
Volunteering: Treasurer for local non-profit 'Food for All', responsible for annual fundraising campaigns and budget management (2017-Present).
Professional Development: Regularly attend industry seminars and workshops to stay up-to-date on market trends and innovative sales techniques.
Your Name
Commercial Lines Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded February 2020 - Present
Commercial Lines Account Manager
Spearheaded an underwriting strategy that improved profitability by 15% and reduced the combined ratio by 7% through meticulous risk selection and rating procedures.
Designed a client communication framework increasing renewal rate by 30% and client satisfaction indices by 40%.
Identified a flaw in the professional liability insurance process which led to a revision yielding annual savings of $2M in potential losses.
Leveraged AMS360 for seamless account management that accelerated workflows by 20% and improved team productivity.
Managed a client portfolio of over $5M in premium while maintaining below industry loss ratios and high client retention rates.
Coached.com June 2018 - February 2020
Commercial Insurance Associate
Exceeded revenue target by 25% by identifying and pursuing new business development opportunities.
Managed end-to-end claims management process reducing settlement time by 45%.
Improved efficiency in insurance application process resulting in 30% faster turn around time and increased client satisfaction.
Allstate Insurance April 2016 - June 2018
Underwriting Assistant
Assisted in developing and implementing underwriting guidelines that led to a 10% decrease in loss ratios.
Coordinated with agents, maintaining clear communication channels and improving business relationships by 30%.
EDUCATION
Resume Worded University August 2020
Master's of Business Administration - Risk Management and Insurance
Focused intensively on advanced underwriting strategies and risk assessment
Resume Worded Institute May 2016
Bachelor's of Business Administration - Insurance
Major: Insurance, Minor: Management studies
Awards: Top 2% in Business Insurance National Exam
SKILLS
Insurance Platforms: AgencyBloc, Applied Epic, QQ Catalyst, Vertafore AMS360, Insly
Risk Management Tools: Palisade's @RISK, ISO Electronic Rating Content, RiskMeter, RiskInsight, CATRisk
Office Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace
Compliance & Regulations: State Insurance Regulations, Underwriting Guidelines, Claims Adjusting Procedures
OTHER
Certifications: Chartered Property Casualty Underwriter (CPCU), Accredited Adviser in Insurance (AAI)
Professional Development: Attended Commercial Lines Insurance Webinars and Conferences annually since 2017
Volunteering: Insurance mentor for 'Step Up!' - a Non-Profit Organization for young women interested in Insurance Industry
Your Name
Insurance Account Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com March 2019 - Present
Insurance Account Specialist
Implemented a cross-selling initiative within specialty lines, yielding an additional $500k in revenue.
Developed a process to track client exposures which led to the identification and closing of coverage gaps enhancing the company’s liability coverage.
Streamlined communication strategies resulting in a 35% increase in insurance renewals and 20% growth in account acquisitions.
Introduced a compliance policy for inland marine, reducing coverage risks and potential business pitfall.
Advised on workers compensation packages tailored to several client industries, uplifting sales by 30%.
Resume Worded July 2017 - February 2019
Insurance Assistant
Enhanced operational efficiency by 40% by automating repetitive administrative tasks.
Supported the sales team in generating $2M in new business by preparing compelling insurance proposals.
Conducted client follow-ups and communication leading to a 20% increase in customer service satisfaction.
MetLife Inc. June 2015 - June 2017
Customer Service Representative
Implemented a customer satisfaction improvement strategy that elevated satisfaction scores by 30%.
Successfully upsold umbrella insurance packages contributing to a 15% rise in sales over 6 months.
EDUCATION
Resume Worded University April 2017
Master of Business Administration - Finance
Thesis Topic: The Role of Digitalization in the Insurance Industry
Resume Worded Institute May 2015
Bachelor of Business Administration - Insurance and Risk Management
Minor in Finance
Dean's List 2015 (Top 10%)
SKILLS
Insurance Handling: Commercial Insurance, Property & Casualty Insurance, Life Insurance, Auto Insurance
Administrative Skills: Document Management, Data Entry, Client Relationship Management (CRM), Microsoft Office Suite
Financial Skills: Financial Analysis, Accounting, Auditing, Risk Assessment, Portfolio Management
Tech Skills: MS Excel (Advanced), Accounting Software (QuickBooks, Xero), Insurance Software (Applied Epic, AgencyBloc), Data Analysis (SQL, Tableau)
OTHER
Certifications: Associate in Risk Management (ARM), Insurance Institute of America
Courses: Online Course on Client Relationship Management, Resume Worded Institute
Volunteering: Volunteer Financial Advisor, United Way
Professional Achievements: Employee of the year 2018, Resume Worded
Your Name
Underwriting Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2018 - Present
Underwriting Manager
Succeeded in reducing general insurance loss ratio by 40% through the implementation of stringent underwriting guidelines.
Revamped insurance operations using AMS360, leading to a 30% increase in average policy transactions.
Drove premium growth by 35% while reducing loss ratio by 25%.
Developed strategic programs to extend Directors and Officers Liability Insurance, amassing a 20% surge in clientele.
Led a cross-functional team to improve employment practices liability packages, gaining a client-based expansion of 15%.
Coached.com July 2016 - December 2017
Underwriter
Championed the creation of marketing initiatives that saw a significant 50% rise in new accounts.
Increased insurance package sales by 25% through a targeted marketing campaign.
Implemented automated underwriting tools leading to 30% efficiency in decision-making.
Allianz SE March 2014 - June 2016
Underwriting Assistant
Contributed to the development of improved underwriting guidelines leading to a reduction in risk by 20%.
Assisted with the underwriting of property and casualty insurance resulting in an 18% increase in sales.
EDUCATION
Resume Worded University December 2013
Master of Business Administration - Insurance
Specialized in Risk Management
Resume Worded Academic Center May 2012
Bachelor of Business Administration - Finance
Minor in Statistics
Deans List 2011-2012 (Top 10%)
SKILLS
Insurance Underwriting Software: RiskMeter, PL Rating, InsureStation, EZLynx, Guidewire, Majesco
Risk Assessment: Credit risk, Property risk, Personal risk, Casualty risk, Automobile risk, Health risk
Underwriting Techniques: Loss Ratio Calculation, Combined Ratio Calculation, Risk Pooling Evaluation, Premium Calculation, Underwriting Auditing, Reinsurance Underwriting
Regulatory Frameworks: National Association of Insurance Commissioners Codes (NAIC), Fair Credit Reporting Act (FCRA), Federal Insurance Office (FIO), Insurance Fraud Act
OTHER
Certifications: Chartered Property Casualty Underwriter (CPCU) - The Institutes, Associate in Commercial Underwriting (ACU) - The Institutes
Leadership & Volunteering: Rotary Club (City Chapter - Treasurer), Volunteer at the City Homeless Shelter
Professional Development: Completed workshop on 'Advanced Risk Management Strategies' by the Insurance Social Media Association
Projects: Developed a predictive model to assess the risk factor based on the client’s credit history
Your Name
Vice President National Account
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2022 - Present
Vice President National Account
Negotiated and secured national account contracts averaging $50M annually, resulting in a 20% increase in overall revenue.
Initiated a unique sales process leading to increased sales forecast accuracy by 40%.
Implemented key account development strategies; grew the company's largest account by 25%, outperforming market benchmarks.
Developed and executed a pricing strategy which led to a 15% increase in profit margins.
Demonstrated strong business relationship management skills, fostering and maintaining relationships with key clients which led to a 30% increase in account renewals.
Resume Worded May 2018 - December 2021
Director of National Accounts
Directed the national accounts team to achieve a 15% increase in account win rate.
Enhanced account management policies, leading team to increase client retention rate by 20%.
Drove large scale projects with a budget of over $30M, delivering results on time and under budget.
Managed P&L across all national accounts to align with company's financial goals.
Google August 2015 - April 2018
Senior National Accounts Manager
Led the management of high-value national accounts; grew revenue by $25M within two years.
Designed and implemented an effective sales operational plan, boosting efficiency by 35%.
Managed complex sales of software development outsourcing, increasing customer satisfaction by 30%.
EDUCATION
Resume Worded University June 2014
Master of Business Administration - Major in Strategic Management
President, International Business Club
Resume Worded Academic Center May 2011
Bachelor of Science in Finance
Graduated cum laude
Executive Member, Student Investment Club
SKILLS
Management: Strategic Planning, Profit & Loss Management, Sales Forecasting, Account Acquisition & Retention, Business Development, Customer Relationship Management (CRM)
Software: Salesforce (Advanced), Microsoft Office Suite (Expert), QuickBooks (Advanced), Tableau (Intermediate), Google Suite (Advanced)
Business Analysis: Competitor Analysis, Risk Assessment, Market Research, Financial Modeling, Data Analysis, Contract Negotiations
Languages: English (Native), Spanish (Fluent), French (Conversational)
OTHER
Certifications: Certified Sales Leadership Professional, Strategic Account Management Association (2015)
Leadership & Volunteering: Big Brothers Big Sisters (Mentor, 2014-present), United Way (Campaign Volunteer, 2017-2020)
Awards: Top Sales Performance Award, Resume Worded (2019), Excellence in Leadership Award, Google (2016)
Continuing Education: Currently pursuing Certified Strategic Account Manager (CSAM) designation through Strategic Account Management Association
Your Name
Senior National Accounts Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
American Express January 2022 - Present
Senior National Accounts Manager
Developed and executed sales plans, which achieved 120% of the team’s annual quota.
Managed relationships with key accounts, leading to a 20% growth in business.
Implemented a new forecasting methodology, reducing forecast error by 15%.
Spearheaded a team to tackle key projects, ensuring timely delivery and premium quality.
Piloted business development initiatives, securing $35M in new investments.
IBM June 2018 - December 2021
National Account Manager
Successfully managed and grew national accounts, contributing to a 25% increase in annual sales.
Expedited the sales process through strategic account management, resulting in a 10% increase in closing rate.
Leveraged expertise in engineering outsourcing to secure key projects.
Coached.com January 2014 - May 2018
Sales Manager
Led a team of 20 sales professionals, driving a 35% increase in sales.
Managed sales operations, reducing operating costs by 15%.
Implemented performance metrics, improving sales productivity by 25%.
EDUCATION
Resume Worded Institute January 2023
Executive Certificate in Leadership & Management
Part-time certification while acting as Senior National Accounts Manager at American Express
Resume Worded University May 2018
Master of Business Administration - Sales & Marketing
Concentration in Strategic Account Management
SKILLS
Sales & Account Management: B2B Sales, Key Account Development, Contract Negotiation, Revenue Growth, Product Presentation, Market Analysis
Strategic Planning: Business Planning, Pricing Strategy, P&L Management, Budgeting, Forecasting, Data Analysis
Customer Relationship Management (CRM): Salesforce (Expert), Zoho CRM (Proficient), Microsoft Dynamics 365 (Proficient), Oracle NetSuite (Intermediate)
Languages: English (Native), French (Conversational), Spanish (Conversational)
OTHER
Certifications: Certified Professional in Supply Management (CPSM), Certified Customer Experience Professional (CCXP)
Leadership & Volunteering: American Express Employee Resource Group (Board Member, 2022 - Present), Mentor for Women in Sales Leadership Program at Coached.com (2016 - 2018)
Awards: Recognized by IBM for exceptional performance and significant contributions in the field of National Account Management in 2020
Continuing Education: Regularly attend sales, management and leadership courses on platforms like Coursera, LinkedIn Learning and Udemy to continually enhance industry knowledge
Your Name
Account Supervisor
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2020 - Present
Senior Account Manager
Pioneered a precise sales forecasting model, improving accuracy by 35%, thereby enhancing business planning and strategic decision-making.
Cultivated robust relationships with key accounts, securing 5+ strategic partnerships that expanded customer retention by 50%.
Implemented a comprehensive digital marketing strategy that boosted website traffic by 70% and increased conversion rates by 30%.
Enhanced sales operations processes, resulting in a 20% increase in sales efficiency and a 15% increase in annual revenue.
Led a team of 10+ account executives to exceed sales targets by 25% in Q4 2020, contributing significantly to overall corporate revenue.
Coached.com June 2017 - December 2019
Account Manager
Spearheaded account reconciliation processes, saving the company 15 hours per week and reducing account discrepancies by 40%.
Established a client service protocol, increasing client satisfaction ratings by 30% and reducing client loss rate to 2%.
Generated $1M in sales revenue in 2019 by successfully up-selling and cross-selling coaching services.
Procter & Gamble January 2014 - May 2017
Sales Executive
Increased annual unit sales by 15% by implementing tactical sales strategies targeted at retailers in the FMCG industry.
Successfully negotiated deals with key accounts, resulting in an increase of profit margin by 10%.
Slashed quarterly financial reporting time by 30% by leveraging Microsoft Access for data management and analysis.
EDUCATION
Resume Worded Institute June 2019
Master of Business Administration (MBA)
Specialized in Marketing and Sales
Resume Worded University May 2013
Bachelor of Arts in Business Administration
Concentration in Marketing and Management
Award: Dean's List for three consecutive years
SKILLS
Sales: B2B Sales, Sales Prospecting, Product Knowledge, Customer Retention, Sales Presentations, Negotiation
Technical: CRM Software (Saleforce, Zoho), MS Office Suite, Google Analytics, Tableau
Project Management: Strategic Planning, Risk Management, Resource Allocation, Stakeholder Management, Project Scoping, Performance Tracking
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Sales Leadership Professional, Account Management Certification
Leadership & Volunteering: Mentor for inner-city youth at the Business Leaders of Tomorrow Program
Courses: Advanced Sales Strategy, Strategic Account Management Course, CRM Software Mastery Course
Awards: Top Sales Executive, Procter & Gamble, 2016
Your Name
Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded October 2019 - Present
Senior Account Manager
Directed sales team of 8, driving 15% growth in sales above the regional average.
Implemented innovative digital strategy, boosting sales by 25% in the first quarter of 2020.
Increased average deal value by negotiating 5 major contracts, each worth over $100K.
Streamlined account management process through automation, decreasing staff workload by 20% and increasing client responsiveness.
Built and sustained relationships with high-value clients, securing repeat business that added $500K to annual sales.
Coached.com May 2016 - September 2019
Account Executive
Neared a perfect record in meeting quarterly sales goals, equating to $750K in annual sales.
Improved customer retention rate by 35% through an enhanced customer service strategy.
Grew a database of potential clients by over 500 records through strategic lead generation methods.
Coca-Cola Company March 2013 - April 2016
Sales Representative
Consistently hit sales targets, contributing to 10% increase in market share.
Increased availability of our products in retail outlets by 40% by building strong relationships with stores.
Enhanced sales forecast accuracy by 25% through the introduction of a new sales planning methodology.
EDUCATION
Resume Worded Institute August 2018
Executive MBA in Sales and Marketing
Graduated with Honors
Resume Worded University June 2012
Bachelor of Commerce - Marketing and Sales
Specialization in Consumer Behavior and Market Analysis
Deans List 2010-2012 (Top 10%)
SKILLS
Client Management Software: Salesforce, Zoho CRM, HubSpot CRM, Microsoft Dynamics 365, Pipedrive, Freshsales
Additional Software Proficiency: Microsoft Office Suite, G Suite, Slack, Trello, Zoom
Sales Techniques: Solution Selling, Consultative Sales, SPIN Selling, Account Development, Cold Calling
OTHER
Certifications: Certified Sales Leadership Professional (CSLP), Advanced Professional Sales Association (APSA), 2017
Leadership & Volunteering: Member, National Association of Sales Professionals, Corporate Sponsorship Chair (2018-Present)
Projects: Designed and implemented a sales strategy that increased the company's market share by 15%
Your Name
Senior Sales Executive
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded May 2019 - Present
Sales Manager
Supervised and mentored a sales team of 20+ members; achieving 120% of quarterly targets consistently.
Undertook a complete overhaul of sales training program, increasing team sales productivity by 30%.
Developed and executed integrated marketing campaigns, resulting in 50% increase in customer acquisition.
Managed $5M annual sales budget, achieving a 10% reduction in overall sales expenses.
Incorporated a CRM system that improved lead generation by 40%, thereby shortening the sales cycle.
Coached.com January 2016 - April 2019
Sales Consultant
Increased client base by 30% in 2018, leading to an annual increase in revenue of $200K.
Cut client acquisition cost by 25% using a data-driven sales approach.
Spearheaded the development of a new sales proposal, leading to a 15% increase in closing ratio.
Unilever June 2013 - December 2015
Sales Representative
Exceeded sales targets by 20% each quarter, contributing to a 10% increase in annual sales.
Expanded retailer network by 15% within one year through effective account development strategies.
Improved sales process efficiency by 20% through successful reorganization of sales operations.
EDUCATION
Resume Worded Institute May 2019
Master of Business Administration (MBA) - Marketing Specialization
Integrated Capstone Project on strategic planning and forecasting in sales
Resume Worded University May 2013
Bachelor of Arts (BA) - Business Studies
Concentration in Sales Management
Awards: Resume Worded Scholar - Academic Achievement in Business Studies
SKILLS
Software & CRM: Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, Slack, Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Languages: English (Native), Spanish (Conversational), Chinese (Basic)
Sales Techniques: B2B Sales, B2C Sales, Account Management, Territory Management, Cold Calling, Direct Sales
Sales Analytics & Forecasting: Google Analytics, Tableau, Data Analysis, Market Research, ROI Analysis, Sales Forecasting
OTHER
Certifications: Certified Professional Sales Person (CPSP) - National Association of Sales Professionals
Awards: Salesperson of the Year - Unilever (2015), High Achiever Award - Coached.com (2018), Top Quarterly Sales - Resume Worded (Q1 2020, Q3 2020)
Projects: Developed and implemented sales strategies resulting in 30% revenue increase in 2019 - Resume Worded
Leadership & Volunteering: Sales Coach Volunteer - Upwardly Global (Assisted new immigrants in improving their sales skills and techniques)
Your Name
Director Of Account Management
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded December 2018 - Present
Director of Account Management
Spearheaded the integration of a Salesforce CRM system leading to a 30% increase in customer retention and maximized client engagement
Collaboratively developed digital strategy boosting the sales of SaaS products by 45%
Oversaw and led a cross-functional team of 30 Account Managers, fostering a 20% increase in team efficiency
Negotiated strategic partnerships with 3 international firms expanding market reach and resulting in a 35% revenue increase
Implemented proactive account management methodologies reducing customer support issues by 25%
Coached.com April 2016 - November 2018
Senior Account Manager
Initiated a contract negotiation process which saved the company $2M in annual costs
Executed integrated marketing campaigns increasing online advertising revenue by $1M
Managed 10 major client accounts, effectively solving escalated issues and retaining 100% of clientele
Employed business process improvement strategies improving work output by 18%
Google March 2013 - March 2016
Account Manager
Maintained successful relationships with key accounts leading to a 30% increase in contract renewals
Strategized and executed successful sales campaigns, achieving a 25% increase in sales
Initiated and implemented an updated CRM system to streamline communication and improve customer experience
Facebook February 2010 - February 2013
Junior Account Manager
Delivered critical support in handling key accounts which boosted the sales department's revenue by 20%
Applied targeted advertising strategies to optimize business marketing, increasing ad revenues by $500K
Pioneered optimized digital marketing techniques celebrating a 15% increase in brand visibility
EDUCATION
Resume Worded Institute December 2010
Master in Business Administration
Specialization in Account Management
Resume Worded Academic Center June 2012
Certified Professional in Account Management
Completed certification while in full-time employment at Google
SKILLS
Account Management: Client Relationship Management, Business Growth Strategies, Pricing Strategies, Revenue Retention
Software Tools: Microsoft Office Suite, Salesforce, Zoho CRM, HubSpot
Other Technical Skills: Data Analysis, Negotiation Techniques, Conflict Resolution, Strategic Planning
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Professional Development: Completed Harvard Business Review's course on Advanced Business Strategy (2017)
Accomplishments: Achieved Account Manager of the Year at Resume Worded (2019), Coached.com (2018), Google (2015)
Volunteer Work: Mentor at Industry Leaders Mentorship Program for Upcoming Sales Executives
Professional Affiliations: Active member of the National Account Management Association (NAMA), Since 2012
Your Name
Senior Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded September 2019 - Present
Senior Account Manager
Completed Salesforce.com certifications to improve CRM implementation efficiency by 27%
Developed profitable business development strategies that expanded customer base by 35%
Coordinated with cross-functional teams to innovate proactive account management solutions, reducing churn rate by 20%
Boosted sales pipeline through strategic partnerships with 4 key industry movers
Managed optimization of the SaaS product portfolio to attract a broader customer demographic resulting in a 25% revenue increase
Coached.com June 2015 - August 2019
Account Manager
Deployed integrated marketing strategies that amplified online advertising presence by 30%
Successfully grew client portfolio by 60% through targeted business development initiatives
Led contract negotiation resulting in a 10% decrease in operational costs
Implemented business process improvements to refine customer retention strategy, boosting retention by 15%
Airbnb January 2012 - May 2015
Junior Account Manager
Spearheaded an advertising campaign that increased the platform visibility by 20%
Managed relationship for key accounts leading to a 25% increase in customer retention
Executed sales initiatives that boosted revenues by $750k
EDUCATION
Resume Worded Institute June 2014
Master of Business Administration (MBA) - Specialization in Marketing
Coursework focused on Market Research, Strategic Account Management, and Services Marketing
Resume Worded University May 2011
Bachelor of Science in Business Administration
Emphasis on Finance and Economics
Achievements: Magna Cum Laude, Dean's list (2010, 2011)
SKILLS
Account Management Tools: Salesforce, Zoho CRM, HubSpot, Pipedrive, Oracle CRM, Insightly, ActiveCampaign
Office Software: Microsoft Office Suite, Google Workspace, Slack, Microsoft Teams, Zoom
Advertising Platforms: Google AdWords, Facebook Ads Manager, LinkedIn Campaign Manager, Twitter Ads, Instagram Ads
Languages: English (Native), Spanish (Conversational)
OTHER
Awards: 2018 Account Manager of the Year - Coached.com, 2017 Top Sales Performer - Coached.com
Certifications: Certified Professional Sales Person (CPSP), Advanced Salesforce Certification
Volunteering: Big Brothers Big Sisters - Volunteer Mentor (2012-Present)
Professional Development: Attended annual Account Management & Client Relations Summits (2014 - 2021)
Your Name
Account Executive
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded February 2020 - Present
Account Executive
Expanded company's digital strategy leading to a 30% revenue increase in online sales
Managed key strategic partnerships, increasing long-term contract rates by 15%
Led CRM implementation, improving sales lead follow-up efficiency by 40%
Applied advanced sales management techniques to drive team efforts, resulting in a 20% increase in monthly sales
Successfully negotiated multiple contracts, significantly cutting down expenditures by $500k
Coached.com April 2016 - January 2020
Senior Sales Representative
Leveraged customer retention strategies, resulting in a 90% client retention rate
Launched integrated marketing campaigns, enhancing digital advertising sales by $1.5M
Coordinated with the account management team to handle escalated client issues, ensuring 100% problem resolution
Amazon March 2013 - March 2016
Sales Representative
Implemented effective sales tactics that led to a 35% increase in monthly sales
Supported account management team leading to 95% client satisfaction
Pioneered innovative online advertising strategies, increasing customer engagement by 25%
EDUCATION
Resume Worded Institute December 2015
Executive Master of Business Administration (EMBA)
Specialization in Sales Management and Growth Strategies
Resume Worded University May 2011
Bachelor of Business Administration (BBA) - Marketing
Minor in Economics
Graduated with Honors
SKILLS
CRM Software: Salesforce, Zoho CRM, Microsoft Dynamics 365, Pipedrive, HubSpot CRM
Sales and Marketing Tools: Mailchimp, Google Analytics, SEMrush, LinkedIn Sales Navigator, Slack
Technical Skills: Microsoft Office Suite, G Suite, Microsoft Project, Trello, Asana
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Professional Sales Person (CPSP), Certified Sales Leadership Professional (CSLP)
Leadership & Volunteering: Mentor, Find Your Lead Program; Volunteer, Feed A Need Community Outreach
Projects: Sales Excellence: Wrote an article on achieving sales targets, published in 'The Sales Journal'
Awards: Sales Rep of the Year, Amazon (2015), President’s Club, Coached.com (2018, 2019)
Your Name
Inside Sales Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
SAP February 2020 - Present
Inside Sales Account Manager
Achieved a 35% increase in quarterly revenue by implementing innovative Solution Selling strategies, catering to a varied customer base.
Streamlined Sales Operations by introducing a new CRM tool, leading to a 15% increase in productivity among team members.
Successfully cultivated trust-based relationships leading to a 40% boost in customer retention by utilizing Customer Relationship Management (CRM) techniques.
Drove business by pioneering an integrative Direct Sales method that led to a 50% increase in enterprise software sales.
Led a team of 5 to consistently exceed sales targets by using effective channel partner strategies.
Salesforce.com June 2015 - January 2020
Inside Sales Representative
Employed Salesforce.com tools to improve client interactions, improving conversion rate by 25%
Increased leads by 40% by pioneering a novel Lead Generation technique.
Established strategies to improve pre-sales customer engagement that reduced the sales cycle by 30%.
Coached.com June 2013 - May 2015
Sales Account Assistant
Managed and nurtured a portfolio of business accounts, effectively boosting B2B sales by 30%.
Conceptualized and implemented effective cold calling strategies, resulting in an increase of lead generation by 20%.
EDUCATION
Resume Worded Academic Center January 2020
Master of Business Administration - Sales Management
Graduated with honors, achieving a GPA of 3.8/4.0
Resume Worded University May 2013
Bachelor of Commerce - Marketing
Minors in Psychology and Statistics
Awards: Dean's List 2012 (Top 10%)
SKILLS
Software & CRM: SAP, Salesforce, Zoho CRM, QuickBooks, Microsoft Dynamics, Oracle
Sales Techniques: Negotiation, Prospecting, DEMO 2 WIN, SPIN Selling, Challenger Sale, SNAP Selling
Data Analysis & Reporting: MS Excel (Advanced), Google Sheets, Python (Pandas), Tableau, Power BI
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Professional Sales Person (CPSP), Certified Inside Sales Professional (CISP)
Leadership & Volunteering: Salesforce Administrators Group (Membership Director, 2018 - 2020), Community Outreach Volunteer (2015-Present)
Projects: Implemented a successful upselling strategy for a major account, resulting in a 20% increase in annual revenue.
Awards: Salesforce's 'Rising Star' award (2017), 'Top Salesperson of the year' at Coached.com (2015)
Your Name
Sales Account Executive
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2019 - Present
Sales Account Executive
Achieved substantial expansion in client base by successfully acquiring and managing major business accounts, subsequently increasing company revenue by $1.5M.
Boosted team sales by 50% by implementing a new interactive Sales Process.
Implemented marketing strategies leading to an increased company visibility and 20% more inquiries from prospective clients.
Designed and implemented a customized CRM system which improved customer service responsiveness by 35%.
Oracle May 2015 - March 2019
Sales Associate
Managed, trained, and led a sales team of 7, which resulted in a 32% increase in team efficiency.
Developed a new approach to Customer Service leading to a 15% increase in customer satisfaction scores.
Salesforce.com January 2014 - April 2015
Sales Intern
Contributed to the sales team strategies and meetings, leading to an experience in Salesforce.com which improved team operation by 10%.
Assisted with lead generation that resulted in a 20% increase in quality leads over a span of 6 months.
EDUCATION
Resume Worded Institute March 2021
Certified Account Executive Professional (CAEP)
Focused on mastering key account management, sales leadership, and strategic sales techniques
Resume Worded University May 2014
Bachelor of Business Administration (BBA) - Sales
Specialized in Marketing and Sales Strategies
Awards: Dean's List 2013-2014 (Top 10%), Sales Club Leader Award
SKILLS
Sales Software: CRM (Salesforce, Zoho), LinkedIn Sales Navigator, Email Marketing (MailChimp, Constant Contact), Microsoft Office Suite
Negotiation and Closing: SPIN Selling, Challenger Sales, Consultative Sales, Value-Based Sales, Relationship Selling, Solution Selling
Marketing and Advertising: SEO, Google Ads, Social Media Advertising, Content Marketing, Web Analytics, Market Research
Languages: English (Native), Spanish (Fluent), Chinese (Conversational)
OTHER
Sales and Marketing Certificates: HubSpot Inbound Sales Certification, Google Digital Garage Certificate of Online Proficiency
Leadership & Volunteering: Volunteer Coordinator at Local Food Bank, Mentor at Sales Novice Forum
Professional Memberships: Member of National Association of Sales Professionals (NASP), Member of American Marketing Association (AMA)
Projects: Created lead generation strategy for non-profit organization, resulting in 30% increase in donations, Initiated company-wide use of CRM, improving sales efficiency by 25%
Your Name
Business Development Executive
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded October 2017 - Present
Business Development Executive
Identified and pursued new markets leading to a 45% growth in business, improving the Business-to-Business (B2B) sales by 35% over two years.
Created a cloud computing platform to streamline communication and collaboration, saving an average of 15 hours per week.
Initiated, negotiated, and closed a strategic alliance with a global enterprise, resulting in a net value of $2M.
Led the development of enterprise software sales proposals, contributing to an overall 35% increase in company revenue.
SAP March 2013 - September 2017
Business Development Representative
Instrumental in acquiring 25 new premium clients in less than a year, increasing company revenue by 15%.
Enhanced business development and lead generation tactics leading to a 30% increase in successful sales conversions.
EDUCATION
SKILLS
Business Development Tools: Salesforce (Expert), LinkedIn Sales Navigator (Advanced), HubSpot (Intermediate)
Negotiation Techniques: Deal Negotiation (Advanced), Contract Negotiation (Intermediate), Channel Partner Development (Expert)
Market Research: Nielsen, MarketSight, Qualtrics, Data Analysis (Intermediate)
Languages: English (Native), Spanish (Advanced), Mandarin (Basic)
OTHER
Certifications: Certified Business Development Professional (CBDP) 2023
Awards: Resume Worded 'Business Development Star' Award 2019, 2020
Leadership & Volunteering: Charitable Foundation of Resume Worded (Board member), Annual Business Development Conference Organizer
Publications: Co-authored 'Effective Market Penetration Strategies' in Business Strategy Journal
Your Name
Enterprise Account Director
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded February 2021 - Present
Enterprise Account Director
Secured an annual revenue growth of 45% by forging strategic partnerships with key industry enterprises.
Designed and implemented a comprehensive account management system, resulting in a 30% increase in customer retention.
Utilized Salesforce.com to streamline client tracking, resulting in a 20% improvement in team efficiency.
Leveraged cloud computing technologies to accommodate 3PL logistics, saving the firm $2M annually.
Integrated SaaS solutions for major clients, boosting the efficiency of their operations by 25%.
Coached.com June 2019 - January 2021
Senior Business Development Manager
Increased lead generation by 35% through the implementation of innovative sales process strategies.
Employed solution selling tactics to increase product uptake by 20%.
Managed a portfolio of enterprise software solutions, growing our market share by 15%.
Amazon April 2016 - June 2019
Account Manager
Spearheaded a cross-functional team, resulting in 40% faster delivery of projects.
Implemented CRM to effectively handle transactions, reducing processing times by 60%
Achieved a 98% customer satisfaction rate through effective account management.
EDUCATION
Resume Worded University December 2015
Master of Business Administration (MBA)
Won Business Strategy Simulation Game, ranking #1 among 50+ teams
Resume Worded Academic Center May 2014
Bachelor of Science in Business Administration - Major in Marketing
Dean's List 2011 - 2014 (Top 10%)
Active Member of Marketing Association
SKILLS
Business Development: Strategic Planning, Negotiations, Deal Closure, Account Growth & Retention, Presentations, CRM Software (Salesforce)
Marketing & Advertising: Google Analytics, SEO/SEM, Email Marketing, Brand Development, Photoshop, Content Management System (WordPress)
Operations & Project Management: Asset Management, Budgeting, Business Analysis, Workflow Management, Microsoft Project, Six Sigma
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Sales Leadership Professional, American Management Association (2017)
Leadership & Volunteering: Active Member, Sales and Marketing Executives International, Inc. (SMEI) (2016 - Present)
Awards: Sales Director of the Year, Coached.com (2020)
Professional Development: Attended Sales 3.0 Conference - Improving Sales Forces Effectiveness (2020)
Your Name
Senior Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2021 - Present
Senior Account Manager
Leveraged consultative selling technique to increase sales by 35%.
Executed customer relationship management strategies, resulting in a 50% increase in customer loyalty.
Implemented SaaS tools to automate account management tasks, saving 10 hours a week per team member.
Managed transportation of goods through third-party logistics, resulting in 25% cost savings.
Initiated business development plans, attracting 5 major enterprise clients in a year.
Coached.com October 2019 - February 2021
Account Manager
Boosted company lead generation by 30% using strategic partnership.
Enhanced team efficiency by 20% by integrating Salesforce.com into daily operations.
Implemented a new sales process strategy, resulting in a 15% increase in product sales.
SAP June 2016 - September 2019
Sales Executive
Exceeded sales targets by 20% by implementing innovative selling strategies.
Played a crucial role in driving customer retention up by 40%.
Employed CRM for transaction management, reduced processing time by 30%.
EDUCATION
Resume Worded University May 2016
Master of Business Administration (MBA) - Major in Sales & Marketing Management
Gained proficiency in Advanced Business Tactics.
Resume Worded Institute May 2014
Bachelor of Business Administration (BBA) - Emphasis on Accounting
Minors in Finance and Economics
Recognized for outstanding academic achievement with Dean’s List distinction in 2013
SKILLS
Sales Software: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, Recurly
Analytical Tools: Tableau, Excel, Google Analytics, Power BI, SAS, QlikView
Digital Marketing: SEO, Google AdWords, Social Media Advertising, Content Marketing, Email Marketing, Google Tag Manager
Languages: English (Native), Spanish (Fluent), German (Basic)
OTHER
Certifications: Certified Sales Leadership Professional, International Business Development Certificate
Leadership & Volunteering: Volunteer Fundraiser, Red Cross (2018 - Present); Board Member, Local Business Chamber (2016 - Present)
Projects: Led team to build successful marketing and sales strategy for local charity (increased donations by 50%)
Awards: Salesperson of the Year, Coached.com, 2020; Top New Sales Executive, SAP, 2017
Your Name
Channel Sales Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded June 2021 - Present
Channel Sales Manager
Maximized revenue by 40% by integrating cloud computing in sales.
Managed key account relationships, increasing retention rates by 50%.
Optimized sales process using supply chain management techniques to minimize cost and maximize efficiency.
Implemented a SaaS model for small enterprises, increasing product adoption by 20%.
Leveraged Salesforce.com to track client interactions, improving response time by 30%.
Coached.com February 2019 - May 2021
Sales Manager
Increased company's market share by 15% through successful business development strategies.
Optimized customer relationship management, boosting satisfaction rate by 98%.
Utilized strategic partnerships to increase lead generation by 25%.
IBM December 2015 - January 2019
Sales Associate
Played an instrumental role in achieving 10% sales growth.
Managed multiple client accounts effectively, increasing overall customer satisfaction.
Implemented solution selling, leading to a 20% increase in product adoption.
EDUCATION
Resume Worded Academic Center December 2014
Master of Business Administration - Sales and Marketing
Specialization: Strategic Sales, Business Development and Channel Partnership
Resume Worded University May 2012
Bachelor of Business Administration - Marketing
Minors in Economics
Awards: Resume Worded Merit Scholar, Dean's List 2010 (Top 10%)
SKILLS
Sales CRM: Salesforce, Zoho CRM, Pipedrive, Hubspot (Advanced), Microsoft Dynamics (Intermediate)
Data Analysis & Reporting: Excel (Advanced), Google Sheets, Tableau, QuickBooks (Basic)
Collaboration & Communication: Teamwork, Zoom, Slack, Google Workspace, MS Office Suite
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Professional Sales Person (CPSP) , Certified Inside Sales Professional (CISP)
Leadership & Volunteering: Toastmasters International (Communication and Leadership program), Helped organize annual Resume Worded Charity Fun Run (2020)
Projects: Co-hosted 'Smooth Selling' sales strategy podcast (15 episodes, 20K listeners)
Awards & Achievements: Top Salesperson - Resume Worded (2022), Leadership Excellence - Coached.com (2020)
Your Name
Advertising Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2020 - Present
Senior Advertising Account Manager
Orchestrated the execution of an innovative integrated marketing strategy that led to a 45% increase in customer engagement.
Successfully managed a $5M advertising budget, optimizing resources and reducing costs by 20% without compromising campaign effectiveness.
Enhanced online advertising efforts by incorporating advanced social media marketing strategies, improving the conversion rate by 35%.
Resume Worded June 2017 - December 2019
Advertising Account Manager
Implemented a digital media marketing strategy that catapulted website traffic by 60% within the first six months.
Crafted compelling email marketing campaigns, contributing to an increase in company sales by 30%.
Utilized Google Ads effectively, resulting in a 25% uplift in click-through rate for the company's online ads.
JWT April 2014 - May 2017
Advertising Account Executive
Drove a 50% increase in advertising sales by nurturing key accounts and developing new business relationships.
Focused on direct marketing techniques, thus improving customer retention rate by 40%.
Successfully utilized salesforce.com for managing customer data, reducing data retrieval time by 30%.
EDUCATION
Resume Worded University Dec 2013
Master of Business Administration - Marketing
Emphasis on Strategic Marketing and Consumer Behavior
Resume Worded Institute May 2010
Bachelor of Arts - Business Administration
Major in Marketing, GPA: 3.9/4.0
Dean's List 2007-2010
SKILLS
Marketing Technologies: Google AdWords, Google Analytics, Facebook Ads, SEO/SEM, Mailchimp, Hubspot
Business & Client Management: Proposal Creation, Budget Management, Project Management, Client Relationship Management
Software Proficiency: Microsoft Office (Word, Excel, PowerPoint, Outlook), CRM Softwares (e.g. Salesforce), Adobe Suite (InDesign, Photoshop, Illustrator)
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Google Ads Certification, Certified Trade Marketer (CTM)
Professional Development: Completed Advanced Negotiation Skills Training, Attended Annual Advertising Week for Continuous Learning
Leadership & Volunteering: Volunteer Marketing Consultant for Resume Worded Foundation
Awards: Resume Worded’s ‘Top Performer’ award 2019 for exceptional client management and revenue growth
Your Name
Advertising Account Executive
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com February 2019 - Present
Advertising Account Manager
Boosted the account management team's efficiency by 45% through strategic process redesign and training interventions.
Coordinated the effective use of Facebook and other social media platforms for ads, resulting in a 30% increase in leads generated.
Achieved 90% in target quota within the first year, leading to early promotion.
Resume Worded October 2016 - January 2019
Advertising Account Executive
Managed 50+ high-value advertising accounts, resulting in a sustainable increase in contract renewals by 15%.
Employed SEM techniques wisely, leading to a 25% increase in online visibility.
Enhanced email marketing campaigns, escalating open rates by 35%.
The New York Times July 2014 - September 2016
Advertising Sales Representative
Surpassed advertising sales targets by 30% consistently for five consecutive quarters.
Implemented a persuasive direct marketing strategy, increasing customer base by 20%.
Applied savvy negotiation techniques, thus leading to a 15% increase in deal closures.
EDUCATION
Resume Worded Institute August 2016
Master of Business Administration (MBA) - Marketing
Emphasis on Marketing Strategy and Digital Advertising
Resume Worded University May 2014
Bachelor of Arts in Communications - Media Studies
Specialized courses in Content Creation, Advertisement Design, and Consumer Behaviour
Dean's List 2012 and 2013
SKILLS
Advertising Tools: Google Adwords, Facebook Advertising, LinkedIn Ads, SEMrush, Hootsuite, Sprout Social
Communication & Collaboration: Microsoft Teams, Slack, Trello, Asana, Google Workspace
Content Creation & Design: Photoshop, Illustrator, InDesign, Canva, WordPress
Data Analysis: Google Analytics, Tableau, SQL
OTHER
Certifications: Google Ads Certification (2020), Facebook Blueprint Certified (2019)
Leadership & Volunteering: American Marketing Association (Board Member, 2015-2016), Ad Council Volunteer (2016)
Projects: Developed and executed a digital marketing strategy for a local non-profit, resulting in a 40% increase in donations
Your Name
Advertising Sales Representative
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2018 - Present
Advertising Account Executive
Introduced a sales management system, improving team's sales closing ratio by 30%.
Drove the design of engaging social media campaigns that boosted brand awareness by 40%.
Used Google Ads and SEM effectively to increase the company's digital presence by 25%.
Coached.com January 2016 - February 2018
Advertising Sales Representative
Exceeded quarterly advertising sales targets by 40%, achieving the 'Top Sales Rep' award thrice.
Contributed to the development of online marketing strategies, increasing web traffic by 30%.
Established long-term relationships with accounts leading to 20% increase in annual contract renewals.
Amazon March 2013 - December 2015
Telemarketer
Achieved outbound call targets by 90%, resulting in higher lead generation and sales conversion.
Played a part in email marketing campaigns that improved customer responses by 15%.
Responsible for selling ad slots to various businesses, generating a revenue of $100k per annum.
EDUCATION
Resume Worded Institute April 2018
Certified Professional Sales Person (CPSP)
The intensive program deepening knowledge in customer segmentation, sales forecasting, goal planning and negotiation techniques
Resume Worded University May 2012
Bachelor of Business Administration - Marketing
Specialization in Consumer Behaviour and Market Strategy
Awards: Resume Worded Academic Excellence Award (Top 5%)
SKILLS
Sales and Marketing Software: Salesforce, HubSpot, Marketo, Zoho CRM, LinkedIn Sales Navigator
Digital Advertising Platforms: Google Ads, Facebook Business, Twitter Ads, Instagram Ads, LinkedIn Marketing
Data Analysis: Excel (Advanced), Google Analytics, SQL, Power BI, Tableau
Techniques: Customer segmentation, Sales forecasting, Goal planning, Negotiation, Prospecting Techniques

How do I add skills to an Account Manager resume?

1
Review the job posting closely.

Go through the Account Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Management, Business-to-Business (B2B) and Account Management are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Marketing Strategy and Business Strategy.

Add other common skills from your industry - such as Business Development, Sales Management and Sales - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Solution Selling, Customer Service and Social Media - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on an Account Manager resume, so try to include any examples of where you led a project or managed other people.

5
Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Account Manager roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

6
Use the exact job title.

Try to add the exact job title, Account Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Account Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Account Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Account Manager Skills and Keywords to Include On Your Resume

Account Manager Soft Skills

Here are common soft skills that appear on Account Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Working with Brokers
  • Team Leadership

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Account Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Sales Account Manager


Resume Example
Entry Level Account Manager


Resume Example
Key Account Manager


Resume Example
Senior Account Manager


Resume Example
Inside Sales Account Manager


Resume Example
Technical Account Manager


Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on an Account Manager resume?

The most common skills and keywords we found on Account Manager resumes and job postings were Account Management, Sales, Business-to-Business (B2B), Sales Management, Business Development, Management, Marketing Strategy and Business Strategy.

Skills like Solution Selling, Customer Service, Digital Marketing, Customer Relationship Management (CRM) and Social Media also appeared on related job postings.

What are the differences in resume skills between a Healthcare Account Manager and a Market Account Manager?

If you are writing a Healthcare Account Manager resume, try to emphasize skills like Solution Selling, Account Management, Sales Process, Sales Operations, Direct Sales, Cold Calling, Business-to-Business (B2B) and Sales Management.

Similarly, if you are writing a Market Account Manager resume, emphasize skills like Customer Retention, Lead Generation and Marketing Strategy.

What are good resume skills to include for different Account Manager roles and job titles?

Depending on the specific role you apply to, you may need to emphasize different skill sets. Here are a few examples:

  • Solutions Account Manager: Account Management, Solution Selling, Salesforce.com, Direct Sales and Sales Process
  • Digital Account Manager: Digital Marketing, Online Advertising, Google Analytics, Digital Strategy and Search Engine Optimization (SEO)
  • Personal Line Account Manager: Property & Casualty Insurance, General Insurance, Insurance, Umbrella Insurance and Liability
  • Market Account Manager: Business Development, Software as a Service (SaaS), Sales Management, Sales Operations and Customer Relationship Management (CRM)
  • Customer Account Manager: Sales, Customer Service, Business-to-Business (B2B), Customer Retention and Customer Management

What soft skills are common in Account Manager roles?

Examples of Account Manager soft skills include Negotiation, Team Building, Working with Brokers, Customer Satisfaction and Communication.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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