Director Of Account Services

Director Of Account Services Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Director Of Account Services job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Integrated Marketing
  • Account Management
  • Email Marketing
  • Digital Strategy
  • Online Advertising
  • Digital Marketing
  • Marketing Strategy
  • Brand Development
  • Direct Marketing
  • Media Planning
  • Mobile Marketing
  • Marketing
  • Strategy
  • Advertising
  • Social Media Marketing
  • Digital Media
  • Strategic Partnerships
  • Customer Relationship Management (CRM)
  • Online Marketing
  • Business Development
  •   Show full list

Resume Skills: Data Analysis

  • Excel (Advance)
  • SQL
  • Google Analytics
  • Tableau
  • Excel
  • Power BI
  • Python
  • Google Data Studio
  • MS Excel
  • Looker
  • Salesforce

Resume Skills: CRM Software

  • Salesforce
  • Zoho
  • HubSpot
  • Microsoft Dynamics 365
  • Freshsales
  • Pipedrive

Resume Skills: Project Management Tools

  • Asana
  • Trello
  • Smartsheet
  • Slack
  • Microsoft Teams

Resume Skills: Other Tools

  • MS Office Suite
  • Google Workspace
  • Zoom
  • WebEx
  • MS Teams
  • Skype

Resume Skills: Account Management Tools

  • Salesforce
  • HubSpot
  • Insightly
  • Zoho
  • Pipedrive
  • Microsoft Dynamics 365

Resume Skills: Digital Marketing

  • Google AdWords
  • Google Analytics
  • SEO
  • SEM
  • Content Marketing
  • Social Media Advertising

Resume Skills: Project Management

  • Agile
  • Scrum
  • Lean
  • PRINCE2
  • Waterfall
  • MS Project

Resume Skills: Technical Applications

  • Adobe Suite
  • HubSpot
  • Zendesk
  • Gainsight
  • Google Analytics
  • Microsoft Office Suite

Resume Skills: Customer Success Platforms

  • Intercom
  • CustomerSuccessBox
  • ClientSuccess
  • Strikedeck
  • ChurnZero

Resume Skills: Languages

  • English
  • French
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Director Of Account Services Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Director Of Account Services Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Director Of Account Services
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2022 - Present
Director Of Account Services
Revamped digital strategy for key accounts leading to a 20% increase in client engagement and 15% growth in revenue
Pioneered integrated marketing initiatives resulting in a boost of account expansion by 35%
Built and led a successful team of 15, managing $6M per annum client portfolios leading to 30% increase in efficiency
Established strategic partnerships which resulted in 25% increase in new business
Introduced mobile marketing aspects into existing digital campaigns, resulting in a 40% increase in mobile user engagement
Coached.com March 2018 - December 2021
Senior Account Manager
Developed and managed over 50 strategic client relationships resulting in long term contracts, increasing overall revenue by $1M
Enhanced customer relationship management (CRM) strategy, reducing client response times by 45%
Implemented a streamlined method of media planning which reduced time and associated costs by 30%
Google June 2015 - February 2018
Account Manager
Boosted account profitability by 20% through implementation of a robust brand development strategy
Overhauled the advertising strategy leading to a 10% increase in campaign effectiveness
Spearheaded online marketing campaign for a major client, resulting in a 30% increase in web traffic over 6 months
EDUCATION
Resume Worded University May 2019
Master of Business Administration - Marketing Management
Graduated with Honors, Concentration in Account Management
Resume Worded Academic Center March 2015
Certified Strategic Account Management
Modules in Strategic Thinking, Relationship Management, Account Expansion Strategies
SKILLS
Account Management Tools: Salesforce, HubSpot, Insightly, Zoho, Pipedrive, Microsoft Dynamics 365
Digital Marketing: Google AdWords, Google Analytics, SEO, SEM, Content Marketing, Social Media Advertising
Project Management: Agile, Scrum, Lean, PRINCE2, Waterfall, MS Project
Data Analysis: Excel (Advanced), Power BI, Tableau, SQL, Python (Basic), Google Data Studio
OTHER
Certifications: Google Ads Search Certification (2021), HubSpot Inbound Certification (2020)
Leadership & Volunteering: Resume Worded Outreach Program (Volunteer); Helped 50+ professionals improve their resumes (2016 - Present)
Publications & Content: Authored articles on Account Management Best Practices in Business Insider, Forbes; Maintains personal blog on Account Management Excellence (www.abcaccountmanagers.com)
Professional Associations: Active member of Strategic Account Management Association (SAMA) – attending quarterly events and networking sessions
Your Name
Head Of Customer Success
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2020 - Present
Head Of Customer Success
Introduced key metrics to track customer interaction which led to an improvement of customer satisfaction by 40%
Orchestrated a technique of strategic partnerships to improve product's market presence by 30%
Implemented a customer relationship management (CRM) solution decreasing customer request resolution time by 60%
Devised digital media strategies boosting customer participation in product development by 50%
Led and mentored a team of 20 customer success managers, leading to a reduction in customer churn by 25%
Resume Worded September 2015 - December 2019
Senior Customer Success Manager
Developed a structured onboarding process for new business, improving customer experience and reducing customer churn by 45%
Streamlined customer feedback collection methods leading to enhanced product features and a 30% increase in customer satisfaction
Established direct marketing initiatives to drive upsell opportunities, increasing revenues by $800k annually
Adobe March 2011 - August 2015
Customer Success Manager
Launched a proactive customer outreach program that led to a 35% increase in annual contract renewals
Contributed to the development of integrated marketing campaigns, growing relationship with existing customers by 40%
EDUCATION
Resume Worded Institute December 2015
Advanced Professional Certification in Customer Success Management
Part-time whilst serving as a Senior Customer Success Manager for Resume Worded
Resume Worded University February 2011
Master of Business Administration (MBA) - Customer Relations
Specialized in Relationship Marketing
Award: University's 'Outstanding Graduate Student Leadership' accolade
SKILLS
Technical Applications: Adobe Suite, HubSpot, Zendesk, Gainsight, Google Analytics, Microsoft Office Suite
Customer Success Platforms: Intercom, CustomerSuccessBox, ClientSuccess, Strikedeck, ChurnZero
Data Analysis Tools: Tableau, MS Excel (Advanced), Looker, SQL, Salesforce
Languages: English (Native), French (Conversational)
OTHER
Certifications: Certified Customer Success Leader (CCSL) - SuccessCOACHING
Leadership & Volunteering: Mentor - SuccessHACKER Customer Success Community, Volunteer - Local Animal Shelter
Awards: Customer Success Executive of the Year – Resume Worded (2019)
Projects: Developed a customer retention strategy that reduced churn by 15% at Coached.com
Your Name
Client Services Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded October 2019 - Present
Client Services Manager
Designed and implemented a client centric sales strategy boosting the overall sales by $1.5M
Converted underperforming client territories into profitable segments, increasing revenues by 60%
Managed a portfolio of over 100 clients, strengthening the company's relationship with them and improving client retention rate by 35%
Developed strong partnerships resulting in referrers contributing to 30% of new business
Initiated an effective email marketing campaign that increased awareness and client leads by 30%
Coached.com January 2016 - September 2019
Senior Account Executive
Implemented a business development strategy that resulted in 40% revenue growth in the first year
Managed a portfolio of 50 corporate accounts, increasing client spend by $500k
Initiated use of digital marketing strategies to increase client base by 30%
Microsoft August 2012 - December 2015
Account Executive
Managed client relationships leading to a 30% growth in client base
Led online advertising campaigns for 50+ clients, increasing their web traffic by 40%
Increased sales by enacting strategic partnerships, resulting in a 25% revenue growth for the fiscal year
EDUCATION
Resume Worded Institute June 2012
Master of Business Administration (MBA)
Specialized in Client Relationship Management
Resume Worded University May 2010
Bachelor of Science - Business Administration
Minor in Information Systems
Awards: Dean's List 2009 (Top 5%)
SKILLS
CRM Software: Salesforce, Zoho, HubSpot, Microsoft Dynamics 365, Freshsales, Pipedrive
Project Management Tools: Asana, Trello, Smartsheet, Slack, Microsoft Teams
Data Analysis: Excel (Advance), SQL, Google Analytics, Tableau
Other Tools: MS Office Suite, Google Workspace, Zoom, WebEx, MS Teams, Skype
OTHER
Certifications: Certified Customer Service Manager (CCSM), Certified Professional in Account Management (CPAM)
Science & Technology: Regular attendee of tech and client services expo, conventions and seminars
Leadership & Volunteering: Youth mentor, “Bright Minds Program” (2010-Present)
Projects: Developed new client onboarding process implementation that increased client stickiness by 20%

How do I add skills to a Director Of Account Services resume?

1
Review the job posting closely.

Go through the Director Of Account Services posting you're applying to, and identify hard skills the company is looking for. For example, skills like Brand Development, Integrated Marketing and Email Marketing are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Online Advertising and Marketing Strategy.

Add other common skills from your industry - such as Digital Strategy, Digital Marketing and Account Management - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Digital Media, Mobile Marketing and Online Marketing - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Director Of Account Services resume, so try to include any examples of where you led a project or managed other people.

5
Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Director Of Account Services roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

6
Use the exact job title.

Try to add the exact job title, Director Of Account Services, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Director Of Account Services Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Director Of Account Services job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Director Of Account Services Skills and Keywords to Include On Your Resume

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Director Of Account Services Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What skills should you add to a Director Of Account Services resume?

Some popular Director Of Account Services hard skills are Integrated Marketing, Account Management, Email Marketing, Digital Strategy, Online Advertising, Digital Marketing, Marketing Strategy and Brand Development.

Depending on the job you apply to, skills like Mobile Marketing, Strategic Partnerships, Online Marketing, Digital Media and Direct Marketing can also be good to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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