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A senior account manager is a senior-level role that comes with various sales and customer success responsibilities. Typically, the senior account manager is responsible for overseeing an organization's account management duties and managing high priority accounts. They may be tasked with negotiating to keep valuable customers, working with marketing and customer success teams to enable customer retention, and overseeing junior account managers.
Hring managers will be looking for a candidate with considerable experience. To become a senior account manager, you must have a bachelor’s degree in a related field such as marketing, business, or humanities. Furthermore, hiring managers will be looking for someone with several years of experience in sales or customer success roles. Prior roles as an account executive, business development manager, or junior account manager will help you land this role. The ideal senior account manager understands sales and marketing techniques, has great negotiation skills, and developed communication skills.
Since senior account managers often own large, high priority accounts, they must know how to successfully keep their business. Senior account managers should have experience successfully negotiating during the sales process. Demonstrating examples where you have negotiated successfully with clients in the past on your resume can help you land this role.
Most often, senior account managers are responsible for overseeing the performance and success of the junior account managers on their team. For this reason, demonstrating any experience you have with overseeing, training, or coaching staff members will be helpful in landing the role.
A senior account manager is the backbone of a successful sales team. Beyond the expertise of a general account manager, you must be skilled at handling multiple accounts and at meeting important sales quotas, all while managing personnel and leading a team. When writing your resume, make sure to include experience that speaks to your abilities in such areas.
Senior account managers are responsible for meeting sales targets and liaising between clients, other account managers, and the organization. Thus, it’s important to show that you understand what the job entails and that you have the skills to succeed in the role. Use strong action verbs to showcase your accomplishments in hitting sales benchmarks, e.g. “achieved” or “exceeded”.
If you’re applying for a senior account manager role, make sure to include as much experience as you can that shows your expertise with supporting sales processes and achieving key benchmarks. It’s especially important here to include work experience that is tailored to the skills of a senior account manager, such as meeting target renewal rates, skillfully managing major accounts, and increasing profits.
Here are examples of popular skills from Senior Account Manager job descriptions that you can include on your resume.
This word cloud highlights the important keywords that appear on Senior Account Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.
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