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A senior account manager is a senior-level role that comes with various sales and customer success responsibilities. Typically, the senior account manager is responsible for overseeing an organization's account management duties and managing high priority accounts. They may be tasked with negotiating to keep valuable customers, working with marketing and customer success teams to enable customer retention, and overseeing junior account managers.
Hring managers will be looking for a candidate with considerable experience. To become a senior account manager, you must have a bachelor’s degree in a related field such as marketing, business, or humanities. Furthermore, hiring managers will be looking for someone with several years of experience in sales or customer success roles. Prior roles as an account executive, business development manager, or junior account manager will help you land this role. The ideal senior account manager understands sales and marketing techniques, has great negotiation skills, and developed communication skills.
Since senior account managers often own large, high priority accounts, they must know how to successfully keep their business. Senior account managers should have experience successfully negotiating during the sales process. Demonstrating examples where you have negotiated successfully with clients in the past on your resume can help you land this role.
Most often, senior account managers are responsible for overseeing the performance and success of the junior account managers on their team. For this reason, demonstrating any experience you have with overseeing, training, or coaching staff members will be helpful in landing the role.
A senior account manager is the backbone of a successful sales team. Beyond the expertise of a general account manager, you must be skilled at handling multiple accounts and at meeting important sales quotas, all while managing personnel and leading a team. When writing your resume, make sure to include experience that speaks to your abilities in such areas.
Senior account managers are responsible for meeting sales targets and liaising between clients, other account managers, and the organization. Thus, it’s important to show that you understand what the job entails and that you have the skills to succeed in the role. Use strong action verbs to showcase your accomplishments in hitting sales benchmarks, e.g. “achieved” or “exceeded”.
If you’re applying for a senior account manager role, make sure to include as much experience as you can that shows your expertise with supporting sales processes and achieving key benchmarks. It’s especially important here to include work experience that is tailored to the skills of a senior account manager, such as meeting target renewal rates, skillfully managing major accounts, and increasing profits.
We spoke with hiring managers at top companies like Salesforce, HubSpot, and Oracle to understand what they look for in Senior Account Manager resumes. Based on their insights and our own expertise in resume writing, we've compiled a list of tips to help you create a compelling resume that will catch the attention of recruiters and land you an interview. These tips are tailored specifically for Senior Account Manager positions, so you can be confident that you're highlighting the right skills and experiences.
As a Senior Account Manager, your ability to drive sales and revenue is crucial. Showcase your success by quantifying your achievements:
By providing specific numbers and percentages, you demonstrate the tangible impact you've had in your previous roles, making your resume more compelling to hiring managers.
Your resume summary, also known as a professional summary, is an optional section that goes at the top of your resume, just below your name and contact information. It provides a brief overview of your qualifications, skills, and experience, and it's your chance to make a strong first impression on hiring managers.
While a summary is optional, it can be particularly useful if you're changing careers or have a lot of experience to condense. However, you should never use an objective statement, which focuses on your goals rather than what you can offer the employer. Instead, use your summary to provide additional context and highlight your most relevant qualifications for the Senior Account Manager role.
The work experience section is the core of your resume. It's where you detail your career history and accomplishments to prove you're the best candidate for the job. Hiring managers and recruiters look at this section to assess if you have the right experience for the senior account manager position.
In this section, we'll cover key tips to write an effective work experience section step-by-step, with examples of what to do and what to avoid.
When describing your work experience, always begin each bullet point with a strong, relevant action verb. This immediately grabs the attention of the hiring manager and highlights your initiative. As a senior account manager, choose verbs that showcase your leadership, relationship-building, and strategic thinking skills.
Here are some examples of weak, generic bullet points:
Instead, start with strong verbs like:
Your education section is a key part of your senior account manager resume. It shows hiring managers that you have the necessary knowledge and training for the role. Keep this section concise and relevant to the job you're applying for.
The skills section of your resume is a critical component that showcases your abilities to potential employers. As a senior account manager, it's essential to highlight the specific skills that are relevant to the job and demonstrate your expertise in the field. In this section, we'll provide you with tips on how to craft a compelling skills section that will catch the attention of hiring managers and help you stand out from other candidates.
Here are examples of popular skills from Senior Account Manager job descriptions that you can include on your resume.
This word cloud highlights the important keywords that appear on Senior Account Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.
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