Highlight relationship-building skills
Evidence of developing and maintaining strong relationships with clients is a must on your resume. You should detail specific instances where your relationship-building skills led to client retention or growth.
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Google Docs Template #1
Sales Account Manager Resume Sample
As a Sales Account Manager, you'll be the key contact for clients in your company. It's a role that requires strong relationship-building skills and a deep understanding of the services or products your company provides. Consider the recent shift towards remote work; it's affecting how Sales Account Managers operate, with a renewed focus on digital communication and virtual sales techniques. When preparing your resume, you need to reflect this industry transformation. Show your adaptability and emphasize experiences where you've successfully navigated changes or utilized digital tools.
Tips to help you write your Sales Account Manager resume in 2024
Showcase adaptability and digital proficiency
With the move towards remote work, companies are looking for Sales Account Managers who can adapt and are digitally savvy. Your resume should highlight instances where you quickly adapted to change, especially in a digital context.
Google Docs Template #2
Sales Account Manager Resume Sample
A sales account manager manages a portfolio of accounts, maintaining existing relationships and working to generate new sales for their company. While an account manager might work primarily in pre- and post-sales processes, a sales account manager is typically involved throughout the entire sales lifecycle. Thus, when writing your sales account manager resume, make sure to tailor your experience to highlight relevant sales experience and technical skills.
Tips to help you write your Sales Account Manager resume in 2024
Use strong action verbs and metrics to highlight sales accomplishments
Roles that specialize in sales are often driven heavily by numbers and quotas. As you craft your resume, keep this in mind and make sure to quantify your previous accomplishments in sales roles, such as with exceeding a given quota. Use strong action verbs that demonstrate your sales skills such as “solicited” or “generated”. Accompany these verbs with metrics that demonstrate your expertise in capabilities such as reducing customer churn rate, increasing revenue, or exceeding sales expectations.
Also see: Examples of Resume Accomplishments
Highlight your technical skills and certifications
Like a general account manager, a sales account manager must also be technically savvy and capable of keeping meticulous records of their accounts. Especially since you support the entire sales process and act as a key point of contact with the client, you must have a strong grasp of CRM software or other similar account management programs. Demonstrate your experience in your skills section. In addition, if you have taken any boot camps or online courses in sales or account management, include those on your resume as well.
Also see: How to List Certifications on a Resume
Text Template #3
Sales Account Manager Resume Sample
Your Name
Sales Account Manager
EXPERIENCE
Resume Worded May 2019 - Present
Sales Account Manager
Negotiated and secured 20+ high-value contracts, contributing to a 30% increase in annual revenue
Implemented a comprehensive CRM strategy that improved customer relationship management and increased referral sales by 25%
Led a cross-functional team of 8 to develop and execute strategic sales and marketing plans, boosting company's market share by 15%
Established and maintained relationships with 50+ B2B clients, driving a consistent sales increase of 10% each quarter
Introduced a pre-sales process that led to a 35% reduction in sales cycle time and improved customer satisfaction ratings
Coached.com January 2017 - April 2019
Senior Sales Representative
Developed and managed a portfolio of 100+ clients, achieving over $1M in annual sales
Increased client retention by 20% through effective account management and customer service strategies
Facilitated 50+ sales presentations to potential clients, resulting in a 30% increase in new business acquisition
Microsoft June 2014 - December 2016
Sales Associate
Achieved performance targets with an average sales growth of 10% per quarter
Applied market research for industry trend analysis, supporting business strategy adaptation
Boosted regional sales by 15% through direct sales strategies and operations management
EDUCATION
Resume Worded Institute May 2019
Master of Business Administration (MBA) - Sales Management
Specialized in Strategic Sales and Digital Marketing
Resume Worded University May 2014
Bachelor of Commerce - Marketing
Minor in Economics
Awards: Dean's List 2012-2013 (Top 10% of class), Resume Worded Marketing Award
SKILLS
CRM Software: Salesforce, Zoho CRM, Microsoft Dynamics, Pipedrive, HubSpot CRM, Freshsales
Sales Techniques: Cross-selling, Up-selling, Outbound Selling, Inbound Marketing, Account Management, Relationship Building
Data Analytics Tools: Tableau, Excel, Google Analytics, Power BI, Zoho Reports
Additional Tools: MS Office Suite, G Suite, Slack, Trello, Zoom
OTHER
Certifications: Certified Sales Leadership Professional (CSLP), Win-Win Negotiations Certificate
Leadership & Volunteering: Co-chair at Resume Worded Sales Conference, Volunteer at local food bank
Professional Development: Regular participation in sales webinars and workshops, Attended Annual Tech Sales Summit (2017-2020)
Languages: English (Native), Spanish (Conversational)
Text Template #4
Sales Manager Resume Sample
Your Name
Sales Manager
EXPERIENCE
Resume Worded July 2018 - Present
Sales Manager
Spearheaded the sales process, including the design and implementation of a novel sales strategy that improved sales by 40%
Launched a new B2B marketing strategy, which expanded the client base by 300%
Created rigorous sales operations practices, leading to a 25% increase in customer retention
Directly managed a team of 10 sales professionals, achieving a 15% increase in team efficiency
Applied CRM tools to streamline communication with high-value customers, boosting repeat sales by 20%
IBM March 2016 - June 2018
Senior Sales Representative
Exceeded sales targets by 20%, leading to early promotion to management in less than two years
Pioneered the use of marketing strategy in sales pitches, improving contract closure rate by 35%
Developed and implemented a successful pre-sales process, improving the client conversion rate by 25%
Coached.com May 2014 - February 2016
Sales Executive
Grew territory sales by 30% through effective use of solution selling techniques
Generated new business opportunities through strategic market research and business-to-business networking
Managed 50+ customer accounts using CRM, improving customer satisfaction by 20%
EDUCATION
Resume Worded Institute June 2018
Master of Business Administration - Sales Management
Specialized in Strategic Sales and Business Development
Resume Worded Academic Center May 2014
Bachelor's Degree in Business Administration
Major in Marketing
Awards: Dean's List 2013 & 2014 (Top 10%)
SKILLS
Tools: Salesforce CRM, Zoho CRM, HubSpot, Slack, Microsoft Office Suite, Zoom
Sales Techniques: Strategic Prospecting, BANT Qualification, Value-based Selling, SPIN Selling, Challenger Sales, Key Account Management
Market Research & Analysis: Google Analytics, SEMrush, Nielsen RMS, Sysomos, Social Mention, Sprout Social
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Professional Sales Person (CPSP), Certified Sales Leadership Professional (CSLP)
Leadership & Volunteering: Fundraising Chair, Local Homeless Shelter Charity Drive; Mentor, Big Brothers Big Sisters
Awards: Resume Worded Sales Manager of the Year (2019), IBM Circle of Excellence Award (2017)
Projects: Organized quarterly sales training workshops to increase team's efficiency and effectiveness, resulting in 20% improved sales numbers
Text Template #5
Business Development Manager Resume Sample
Your Name
Business Development Manager
EXPERIENCE
Resume Worded April 2018 - Present
Business Development Manager
Established 5 strategic partnerships which resulted in an additional annual revenue of $2.5M
Managed and optimized business strategy leading to a 25% increase in profits
Introduced solution selling practices leading to an improvement in customer service ratings by 30%
Implemented a sales & marketing plan which expanded the customer base by 500%
Streamlined sales operations using advanced CRM tools, reducing customer response time by 40%
Coached.com January 2016 - March 2018
Key Account Manager
Created dynamic sales presentations for international sales, which increased the client base by 50%
Implemented operations management techniques, which improved team efficiency by 25%
Managed account relationships for 150+ B2B clients, optimizing long-term customer satisfaction and retention
Amazon June 2014 - December 2015
Sales Representative
Exceeded sales goals consistently by at least 15% each quarter
Improved pre-sales techniques, which increased lead conversions by 20%
Used Microsoft Access to manage and analyze sales data, providing insights that informed business strategy
EDUCATION
Resume Worded University January 2014
Master of Business Administration (MBA) - Finance
High Distinction Honors
Resume Worded Academic Center June 2013
Professional Certification in Sales Management
Focused on strategic selling and deal negotiation
Part-time while working at Amazon
SKILLS
Business Development: Lead Generation, Contract Negotiation, Competitive Analysis, Strategic Partnerships, Market Research, Sales Pipeline Management
Key Account Management: Relationship Building, Customer Retention, Up-selling, Cross-selling, Revenue Growth, CRM software
Languages: English (Native), Spanish (Fluent)
Technical Skills: MS Office, Google Workspace, Salesforce, Hubspot, Zoho, LinkedIn Sales Navigator
OTHER
Awards: Top Salesperson of the Year (Amazon, 2015), Most Valuable Player (Coached.com, 2018)
Certifications: Certified Professional Sales Person (CPSP), Certified Business Development Expert (CBDE)
Volunteering: Mentor, 'Teach For America' Program
Professional Development: Attended 'Sales and Marketing Summit 2019' and 'Business Growth Expo 2020'
Sales Account Manager Resume Tips
As a hiring manager who has recruited sales account managers at companies like Salesforce, HubSpot, and Oracle, I've seen hundreds of resumes for this role. The best resumes that caught my attention and led to interviews had a few things in common. In this article, we'll cover what those are with examples, so you can create a strong resume that gets you hired.
Show your sales achievements with numbers
The most important thing hiring managers look for in a sales account manager resume is your ability to drive revenue and meet sales quotas. Show this by including specific numbers and metrics from your past roles:
- Exceeded sales quota by 25% for 3 consecutive quarters, generating $500K in new revenue
- Landed 10 new enterprise clients with ACV of $50K each
- Grew territory revenue from $2M to $5M in 12 months
In contrast, here are some examples that are too vague and don't convey real impact:
- Responsible for selling to enterprise clients
- Helped grow revenue in my territory
- Met sales quotas
Writing Your Sales Account Manager Resume: Section By Section
Summary
A resume summary, also known as a professional summary or career summary, is an optional section that appears at the top of your resume. It's a brief paragraph, usually 3-5 sentences long, that highlights your most relevant skills, experiences, and achievements.
While a summary is not mandatory, it can be beneficial for sales account managers to include one. It provides an opportunity to showcase your unique value proposition and grab the hiring manager's attention right from the start. However, it's crucial to avoid using an objective statement, as they are outdated and focus on what you want rather than what you can offer the company.
Experience
The work experience section is the heart of your resume for sales account manager roles. Hiring managers look here to see if you have the right background to excel in the role.
Use this prime real estate to show off your most relevant accomplishments. Be selective and strategic about what you include, and how you describe your impact.
2. Use strong sales action verbs
Choose impactful action verbs to start each bullet point. Action verbs like the following help hiring managers envision you driving results:
- Drove territory sales from $2M to $3.5M in 12 months
- Captured $850K in new business from major enterprise accounts
- Accelerated sales cycle from 6 months to 4 months on average
Avoid starting bullet points with weak, passive language like this:
- Responsible for growing territory sales
- Tasked with capturing new business
- Tried to shorten the average sales cycle
Don't just describe your duties - show how you took initiative and achieved results.
Education
The education section on a sales account manager resume should be concise and highlight your most relevant qualifications. It's important to list your degrees in reverse chronological order, with the most recent one first. Include the name of the institution, degree earned, and graduation date.
Skills
The skills section of your resume is a key area that hiring managers and recruiters scan to determine if you meet the basic qualifications for a Sales Account Manager role. It's important to be strategic about which skills you include and how you present them. Here are some tips to help you craft a strong skills section:
Skills For Sales Account Manager Resumes
Here are examples of popular skills from Sales Account Manager job descriptions that you can include on your resume.
- Software as a Service (SaaS)
- Direct Sales
- Sales Operations
- Marketing
- Channel Partners
- Business Development
- Customer Relationship Management (CRM)
- Cloud Computing
- Sales Presentations
- Inside Sales
Skills Word Cloud For Sales Account Manager Resumes
This word cloud highlights the important keywords that appear on Sales Account Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.
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