Entry-Level Virtual Assistant
Resume Examples: Proven To Get You Hired In 2024

Hiring Manager for Entry-Level Virtual Assistant Roles
Compiled by: Kimberley Tyler-Smith
Senior Hiring Manager
20+ Years of Experience

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Entry-Level Virtual Assistant Resume Sample

Your Name
Entry-Level Virtual Assistant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded May 2020 - Present
Customer Service Representative
Streamlined customer interaction processes leading to 30% increase in positive feedback.
Implemented CRM applications boosting team productivity by 35%
Solved 20+ daily customer inquiries, improving brand loyalty and customer satisfaction
Coached.com January 2019 - April 2020
Administrative Assistant
Managed a calendar for five executives, resulting in improved time management
Coordinated 50+ meetings, increasing team productivity by 40%
Categorized 300+ documents, improving information accessibility by 60%
Resume Worded University December 2018
Bachelor of Business Administration - Office Management
Specialization in Human Resource Management
Elected as Student Vice President (2016)
Resume Worded Institute March 2019
Virtual Assistant Certification
Completed with distinction
Focused on Client Communication and Time Management
Management Tools: Slack, Asana, Trello, Microsoft Teams, Zoom
Office Software: Microsoft Office Suite, Google Workspace, Adobe Acrobat, QuickBooks
Operating Systems: Windows, Mac OS, iOS, Android
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: Certified Administrative Professional (CAP), Microsoft Office Specialist (MOS)
Volunteering: Local Community Center - Taught digital literacy to seniors, 2019-Present
Professional Development: Continuing Learning Classes in Customer Service Skills, Udemy
Awards: Coached.com Stellar Performance Award, 2020
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Remote Office Assistant Resume Sample

Your Name
Remote Office Assistant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Upwork.com December 2019 - Present
Remote Office Assistant
Planned and coordinated 25+ virtual team meetings improving communication by 60%
Drafted 75+ internal memos, enhancing clarity of information by 45%
Implemented a new file management system increasing efficiency by 35%.
Coached.com August 2018 - November 2019
Data Entry Clerk
Processed 1000+ data entries with 99.9% accuracy
Organized weekly tasks, resulting in a 40% increase in project efficiency
Implemented a new data verification routine, reducing entry errors by 60%
Resume Worded University May 2018
Bachelor of Business Administration - Management Information Systems
Focused in Business Operations and ERP Systems
Recipient of the Outstanding Achievement Award for academic and leadership excellence
Resume Worded Institute June 2019
Certification in Business System Analyst
Part-time program while working at Upwork.com
Software: MS Office Suite (Expert), Google Workspace (Advanced), Slack (Advanced), Trello (Intermediate), Asana (Intermediate), Zoom (Expert)
Data Management: Data Entry (Expert), Database Administration (Intermediate), Data Analysis (Intermediate), Excel (Pivot Tables, vLOOKUP, Macros)
Digital Communication: Email Etiquette (Expert), Online Collaboration Tools (Advanced), Virtual Team Management (Advanced)
Languages: English (Native), Spanish (Advanced)
Courses: LinkedIn Learning Courses: ‘Time Management: Working from Home’ & 'Managing Virtual Teams'
Leadership: Co-founder of Remote Workers Community, an online forum that provides insights and resources for remote workers worldwide
Awards: Upwork.com Top Rated Freelancer Award
Certifications: Certified Virtual Assistant - VAClassroom (2020), Hubspot Inbound Marketing Certified
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Virtual Administrative Assistant Resume Sample

Your Name
Virtual Administrative Assistant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded June 2020 - Present
Virtual Administrative Assistant
Scheduled 100+ meetings improving synchronization by 40%
Performed end-to-end event management for 15+ webinars, leading to a 75% increase in virtual attendees.
Initiated an online file sharing system, enhancing document accessibility by 70%.
Virtually Assisted January 2019 - May 2020
Virtual Receptionist
Managed high volume incoming calls, improving response time by 25%
Compiled reports resulting in a 45% increase in office efficiency
Handled customer complaints leading to a 60% reduction in escalations
Resume Worded Academic Center January 2020
Certified Professional Secretary (CPS)
Awarded after completing extensive examination process testing proficiency in office systems and technology
Resume Worded University May 2018
Bachelor's Degree in Business Administration
Specialization in Office Administration
Graduated cum laude
Technical Skills: Microsoft Office Suite (Advanced), Google Workspace (Advanced), Zoom (Expert), Slack (Expert), Trello (Intermediate), Asana (Intermediate)
Data Management: Database Management (Advanced), Data Entry (Expert), FileMaker Pro (Intermediate), Salesforce (Basic), Access (Basic)
Customer Service: Client Relations (Advanced), Problem Resolution (Advanced), JIRA Service Desk (Intermediate), Zendesk (Intermediate), LiveChat (Basic)
Language: English (Native), Spanish (Fluent), French (Conversational)
Professional Organizations: International Association of Administrative Professionals (IAAP), Member since 2018
Online Coursework: Completed Coursera Course on Effective Remote Work and Time Management (June 2020)
Volunteering: Habitat for Humanity, Volunteer Coordinator (2016 - 2018)
Awards: Received 'Employee of the Year' award at Virtually Assisted in 2020
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Online Administrative Assistant Resume Sample

Your Name
Online Administrative Assistant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Remote.co February 2021 - Present
Online Administrative Assistant
Assisted 10+ team members daily, improving resource allocation by 35%
Handled a multi-channel communication platform, enhancing internal communications by 50%
Developed streamlined office procedures, resulting in a 30% increase in productivity.
Coached.com July 2019 - January 2021
Customer Support Specialist
Resolved 100+ weekly customer queries, leading to a 60% increase in customer satisfaction rate
Trained 50+ new employees in customer service protocol, reducing training time by 40%
Implemented a new feedback system, leading to a 25% increase in constructive customer feedback
Resume Worded Institute January 2021
Certification, Administrative Support Specialist
Top performer in customer service section
Resume Worded University June 2019
Bachelor of Business Administration
Specialization in Business Communication
Dean's List 2017-2019 (Top 10% of class)
Software Proficiency: MS Office (Advanced), Google Workspace (Advanced), Slack (Intermediate), Asana (Intermediate), Trello (Intermediate)
Customer Relationship Management: Zendesk (Advanced), Salesforce (Intermediate), LiveChat (Basic)
Data Management: Data Entry (Advanced), Database Management (Intermediate), Data Analysis (Basic)
Languages: English (native), Spanish (Fluent), French (Conversational)
Certifications: Zoho CRM Certification, Google Workspace Certification
Leadership & Volunteering: Volunteer, Virtual Assistant for Non-Profit Organizations, July 2020-present
Awards: Employee of the Month, Coached.com, December 2020
Professional Development: Completed courses in Time Management, Digital Communication and Problem Solving
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Digital Assistant Resume Sample

Your Name
Digital Assistant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded April 2019 - Present
Digital Assistant
Coordinated a remote team of 10+, leading to a 30% increase in productivity
Managed social media accounts, resulting in a 20% increase in online presence
Maintained digital files and databases, increasing overall team organization by 35%.
The Virtual World November 2017 - March 2019
Digital Scheduler
Scheduled and organized 50+ appointments weekly, leading to a 60% improvement in time management
Composed and edited 30+ corporate emails daily, improving office communication by 70%
Managed a virtual project, saving company 20% on overhead costs.
Resume Worded University May 2017
Master in Information Technology Management
Focused on courses related to digital and information management
Secured top 5% in final project that involved creating a digital scheduling system
Resume Worded Institute December 2013
Bachelor of Computer Science
Specialization in software applications
Consistently rated as top performer in programming tasks
Software: Google Workspace, Slack, Basecamp, Asana, Airtable
Digital Media: Adobe Creative Suite, WordPress, Drupal, Joomla, Magento
Programming: HTML5, CSS3, JavaScript, PHP, Python
Data Analysis: SQL, Google Analytics, Hadoop, Tableau
Certifications: Certified Digital Marketing Specialist - Strategy and Planning (2020), Google Digital Garage Certification (2018)
Projects: Developed a mobile application to manage digital scheduling, impacting 500+ users
Awards: ‘Achievement of Excellence’ Award by Resume Worded for consistent performance
Volunteering & Leadership: Tech Mentor, Code for a Cause Initiative (2019-present)

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