As a Customer Support Specialist, you have transferrable skills that would make you a good fit for other similar jobs. Here's a list of related jobs, possible career transitions and alternative careers, based on skills you likely have.
These job titles are similar to the Customer Support Specialist role, and are often used interchangeably by companies. For example, some employers may refer to a Customer Support Specialist as either a Customer Service Representative or a Customer Success Specialist.
A Customer Service Representative shares 72% of core skills with a Customer Support Specialist.
A Customer Success Specialist shares 58% of core skills with a Customer Support Specialist.
A Support Specialist shares 74% of core skills with a Customer Support Specialist.
A Technical Support Specialist shares 61% of core skills with a Customer Support Specialist.
A Customer Service Support Manager shares 80% of core skills with a Customer Support Specialist.
A Customer Service Specialist shares 70% of core skills with a Customer Support Specialist.
A Customer Specialist shares 78% of core skills with a Customer Support Specialist.
A Customer Support Representative shares 92% of core skills with a Customer Support Specialist.
A Customer Care Professional shares 81% of core skills with a Customer Support Specialist.
A Customer Support Supervisor shares 71% of core skills with a Customer Support Specialist.
A Product Support Specialist shares 69% of core skills with a Customer Support Specialist.
Here is a list of possible career transitions and similar professions a typical Customer Support Specialist often moves into, within or outside their industry.
A Salesperson shares 54% of core skills with a Customer Support Specialist.
An Operational Specialist shares 59% of core skills with a Customer Support Specialist.
An Implementation Specialist shares 57% of core skills with a Customer Support Specialist.
A Service Associate shares 69% of core skills with a Customer Support Specialist.
If you're a Customer Support Specialist and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.
We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Customer Support Specialist. Building these skills will set you up for the most number of the above careers.
Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.
Some skills that are common for a Customer Support Specialist transitioning into an Implementation Specialist role are Software Implementation, Project Implementation, Account Management, Software as a Service (SaaS), Business Analysis, Software Documentation, SQL and Payroll.
As a Customer Support Specialist trying to become a Service Associate, you should develop skills like:
Similar professions and job titles to a Customer Support Specialist are Salesperson, Implementation Specialist, Operational Specialist and Service Associate.
Here is a list of alternative careers and related jobs for a Customer Support Specialist:
Jobs that are very similar to a Customer Support Specialist include a Customer Support Representative, Customer Service Representative, Support Specialist, Customer Specialist, Customer Service Specialist, Customer Service Support Manager, Product Support Specialist and Customer Care Professional.