Support Representative

Support Representative Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Support Representative job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Add keywords directly into your resume's work experiences, education or Skills section.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

  • Technical Support
  • Troubleshooting
  • Customer Support
  • Customer Service
  • Data Entry
  • Sales
  •  Find out what your resume's missing
  • Customer Experience
  • Account Management
  • Contact Centers
  • Teaching
  • Zendesk
  • Microsoft Access
  • Social Media
  • Floor Plans
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Support Representative Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Support Representative resume?

Review the job posting closely.

Go through the Support Representative posting you're applying to, and identify hard skills the company is looking for. For example, skills like Sales, Customer Support and Data Entry are possible skills. These are skills you should try to include on your resume.

Add industry skills like Troubleshooting and Customer Experience.

Add other common skills from your industry - such as, Customer Service and Technical Support - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Floor Plans, Zendesk and Social Media - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your communication skills.

Communication is often an important component of the role of a Support Representative, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

Use the exact job title.

Try to add the exact job title, Support Representative, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Support Representative Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Support Representative job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Support Representative Skills and Keywords to Include On Your Resume

Support Representative Soft Skills

Here are common soft skills that appear on Support Representative job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Team Building
  • Communication
  • Team Leadership

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual Support Representative recruiter sees it. For free.

Support Representative Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Logistics Support Specialist

Resume Example
Inside Sales Representative

Resume Example
Desktop Support Representative

Resume Example
Desktop Support Analyst

Resume Example
Desktop Support Specialist

Resume Example
Desktop Support Engineer

Browse Skills from Similar Jobs

Frequently Asked Questions

What are the top skills you should add to your Support Representative resume?

On top Support Representative resumes, skills like Technical Support, Troubleshooting, Customer Support, Customer Service, Data Entry,, Sales and Customer Experience appear most often.

Depending on the exact role you're applying to, skills like Teaching, Account Management, Zendesk, Social Media and Floor Plans can also be effective keywords to include on your resume.

What are the differences in resume skills between a Technical Support Representative and a Sales Support Representative?

If you are writing a Technical Support Representative resume, try to emphasize skills like Technical Support, Troubleshooting, Networking, Windows, Computer Hardware, Active Directory, Telecommunications and Customer Service.

Similarly, if you are writing a Sales Support Representative resume, emphasize skills like Sales Operations, Sales, Account Management, Sales Process,, Inventory Management, Sales Management and Retail.

What are good resume skills to include for different Support Representative roles and job titles?

Depending on the specific role you apply to, you may need to emphasize different skill sets. Here are a few examples:

  • Sales Support Representative: Sales Operations, Sales, Account Management, Sales Process and
  • Technical Support Representative: Technical Support, Troubleshooting, Networking, Windows and Computer Hardware
  • Customer Support Representative: Customer Support, Zendesk, Contact Centers, Customer Experience and Data Entry

What are common Support Representative soft skills?

Soft skills like Customer Satisfaction, Time Management, Teamwork, Team Building and Negotiation are essential for Support Representative roles and jobs.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

© 2024 Resume Worded. All rights reserved.

Get expert insights from hiring managers