Technical Support Representative

Technical Support Representative Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Technical Support Representative job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible.

Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.

  • Technical Support
  • Troubleshooting
  • Networking
  • Windows
  • Computer Hardware
  • Active Directory
  • Telecommunications
  • Customer Service
  • Customer Support
  • Linux
  • Windows Server
  • Operating Systems
  • Customer Experience
  • Windows 7
  • HTML
  • Network Administration
  • Computer Networking
  • Dynamic Host Configuration Protocol (DHCP)
  • Contact Centers
  • Windows 10
  • Microsoft Access
  • Service Desk
  • ITIL
  • Information Technology
  • TopDesk
  • Office 365
  • VMware
  • Microsoft Exchange
  • IT Service Management
  • Citrix
  •   Show full list

  Where on my resume do I add these buzzwords?

Add keywords directly into your resume's work experiences, education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency.

Only include these technical skills or keywords into your resume if you actually have experience with them.

Compare Your Resume To These Technical Support Representative Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Technical Support Representative resume?

Review the job posting closely.

Go through the Technical Support Representative posting you're applying to, and identify hard skills the company is looking for. For example, skills like Telecommunications, Computer Hardware and Active Directory are possible skills. These are skills you should try to include on your resume.

Add industry skills like Technical Support and Customer Service.

Add other common skills from your industry - such as Troubleshooting, Networking and Windows - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like HTML, Microsoft Access and Windows 7 - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your communication skills.

Communication is often an important component of the role of a Technical Support Representative, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

Highlight technical and engineering skills.

It's important to show hiring managers your technical experience, whether that's in your previous Technical Support Representative roles or other experiences. Try to emphasize your technical and engineering experience through your bullet points.

Use the exact job title.

Try to add the exact job title, Technical Support Representative, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Technical Support Representative Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Technical Support Representative job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Technical Support Representative Skills and Keywords to Include On Your Resume

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Technical Support Representative Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What hard skills should you include on a Technical Support Representative resume?

The most common skills and keywords we found on Technical Support Representative resumes and job postings were Technical Support, Troubleshooting, Networking, Windows, Computer Hardware, Active Directory, Telecommunications and Customer Service.

Skills like Service Desk, Windows 7, Windows 10, Microsoft Access and HTML also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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