Showcase your leadership skills
By stating that you 'led a team of 15 to reduce customer complaints by 30%', you're not only showing your capability to lead teams, but also your ability to drive results and make significant improvements. That's an attribute any hiring manager would find desirable.
Highlight your accolades
'Awarded 'Customer Service Champion' three times' is a clear demonstration that you're not just an average Joe in the industry. It shows you've been recognized for your work, which adds credibility and weight to your application.
Demonstrate your ability to adapt
Working in both large corporations and small start-ups shows your adaptability. It implies that you can handle different work cultures and organizational structures, which is a sign of a versatile candidate.
Industry-specific experience matters
When you mention that you have '8 years' experience in telecom industry', it shows your familiarity with the industry-specific challenges and landscape. It's a direct indicator that you know the ropes and won't need much hand-holding if hired.