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As the name suggests, this professional is relatively new in the industry. You will most likely be coming in as an intern or junior professional and will assist or answer to a more senior member of the department. You may be assigned the easier or more mundane tasks, to begin with, as you prove your abilities. You will be required to have a strong I.T. educational background, and any extra I.T.-related certification would be very beneficial as well. Here is an impressive entry-level I.T. support specialist resume to draw from.
Because you may have limited experience to impress recruiters with, impress them instead with your qualifications. Go the extra mile by not only having an I.T.-related degree but also pursuing I.T.-related certification. It shows recruiters your dedication to the profession and puts you above your competition.
If you are lucky enough to have experience already, you will want to show recruiters your value addition to your previous employers. An easy way to do this is to use numbers and metrics to show recruiters how many people you supported or how your work positively affected efficiency or the bottom line.
As a hiring manager who has recruited for IT Support Specialist roles at companies like Google, Microsoft, and Apple, I've reviewed hundreds of resumes. The best resumes that caught my attention and led to interviews had a few things in common. In this article, I'll share some of those tips that can help you create a strong resume for an entry-level IT Support Specialist position.
As an entry-level IT Support Specialist, it's important to showcase your technical skills on your resume. This includes your knowledge of:
Don't just list these skills; provide specific examples of how you've used them. For instance:
While a resume summary is optional, it can be a valuable addition for entry-level IT support specialists. A well-crafted summary allows you to provide context and highlight key qualifications that may not be immediately apparent from your work history. This is particularly useful if you are transitioning into IT from another field or have limited professional experience.
However, it's essential to avoid using an objective statement, as these are outdated and focus on your goals rather than the value you bring to the employer. Instead, use the summary to showcase your most relevant skills, experiences, and achievements tailored to the IT support specialist role.
The work experience section is the heart of your resume. It's where you show hiring managers that you have the right experience for the job. When writing your work experience section, focus on your achievements and results rather than just listing your responsibilities.
Here are some tips to help you write a strong work experience section for your entry-level IT support specialist resume:
When describing your work experience, use strong action verbs that demonstrate your skills and achievements. Avoid generic phrases like "responsible for" or "participated in."
Good action verbs for an IT support specialist include:
For example:
Instead, write:
The education section of your resume is an important part of your application for an entry-level IT support specialist position. It's where you show the hiring manager that you have the knowledge and skills needed to do the job. Here are some tips to help you write a strong education section.
The skills section of your resume is one of the most important sections that hiring managers and recruiters look at. It's a quick way for them to see if you have the specific skills they need for the role. When writing your skills section, be strategic and thoughtful about what you include.
Here are some key tips to keep in mind as you write your skills section for an entry-level IT support specialist position:
Here are examples of popular skills from Entry-Level IT Support Specialist job descriptions that you can include on your resume.
This word cloud highlights the important keywords that appear on Entry-Level IT Support Specialist job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.
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