Highlight the variety of industries you have worked in.
Every industry uses I.T. differently and operates with different I.T. systems. Showing that you have worked in a variety of industries shows recruiters your versatility and broad skill set.
In the world of today where almost everything takes place virtually, it is near impossible to run a company without the eventual help of an IT specialist. IT specialists are there to install any new hardware or software, train staff on how to use the new technology, and be a support system should the technology malfunction, break down, or become hard to operate.
In the US, the IT specialist profession will grow by 9% between 2020 and 2030. This is great news for anyone wanting to begin or advance their career in the field. This guide will give you insight into what recruiters are looking for in a winning resume, it will give you 3 IT specialist resume samples, and some action verbs and pointers to help elevate your resume.
Jump to a template:
An IT specialist provides all necessary I.T.-related support for a company or individual. They will set up all necessary I.T. systems, maintain these systems and the related devices, and solve any issues that arrive from the use of these systems. You must have a strong IT background and efficient problem-solving skills. This applicant has an IT degree, multiple certifications, and a wealth of experience in IT support. Take a look at their resume.
IT support specialists are specifically tasked with helping companies or individuals acquaint themselves with technology, and are there to answer any questions or solve any issues their clients may have with technology. Most mid to large-sized companies will have an I.T. support department so you will most likely be working in-house. Apart from an extensive background in I.T., this role requires excellent communication skills and efficient troubleshooting. Make sure your resume is balanced and highlights both your I.T. skills and your customer service skills. This resume does this effectively.
As the name suggests, this professional is relatively new in the industry. You will most likely be coming in as an intern or junior professional and will assist or answer to a more senior member of the department. You may be assigned the easier or more mundane tasks, to begin with, as you prove your abilities. You will be required to have a strong I.T. educational background, and any extra I.T.-related certification would be very beneficial as well. Here is an impressive entry-level I.T. support specialist resume to draw from.
An IT specialist’s skill set is highly technical and always evolving as technology evolves. You will need to include all relevant software you are experienced with, any hardware, and the different functions or tasks you can complete as part of the IT department. These tasks may include networking, troubleshooting, software installation, etc. We suggest you divide your skill set into tasks/operations, tools/software/operation systems, and languages.
We have created a skills list that includes some industry-standard skills to get you started. Use this list to help you elevate and balance the skills section of your resume.
This word cloud highlights the important keywords that appear on IT Specialist job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.
The I.T. specialist position is an interesting blend of I.T. functions and customer service/support functions. The action verbs used, should reflect this blend. There should be technical action verbs used, like ‘designed’ and ‘installed’, as well as support action verbs, like ‘supported’ and ‘served’.
Here is a list of action verbs you can use to create a balanced resume.
For more related action verbs, visit Computer Science Action Verbs.
For a full list of effective resume action verbs, visit Resume Action Verbs.
I had a clear uptick in responses after using your template. I got many compliments on it from senior hiring staff, and my resume scored way higher when I ran it through ATS resume scanners because it was more readable. Thank you!