Implementation Specialist Resume Guide

4 Implementation Specialist Resume Examples - Here's What Works In 2023

An implementation specialist is the bridge between a company’s clientele and the software development team. They promote the adaptation of digital products and software that the company sells. This includes offering consultation services for customers, collecting data from the clientele, and using it to improve the software and its features.

Implementation specialists play a huge role in the IT team. They improve customer engagement and help generate more sales. If you have software engineering and customer service skills, this job might be for you. Learn how to develop an implementation specialist resume with our guide.

See Implementation Specialist Resume Examples 
Hiring Manager for Implementation Specialist Roles
Author: Mike McDonald
Senior Hiring Manager - Implementation Specialist Roles
16+ Years of Experience

An implementation specialist helps customers install software products and teach them how to use them. They will be in constant interaction with customers, so they can identify their needs and use that information to improve the product. That being the case, they will hold regular meetings with them to collect valuable data for the development team. 


Once data is collected, they will transform it into technical requirements. Even though this role seems to be focused on customer service, implementation specialists also need to have a sound understanding of software engineering principles. That’s why you should highlight your technical skills in your resumes, such as programming, SQL, and database management. 


As an implementation specialist, you must have each client's information organized into detailed folders or documents. This will ease the interpretation process. In addition, you must give customers estimations in terms of budget and time. It is your responsibility to ensure everyone completes their deliverables and is aware of project milestones. 


To become an implementation specialist, you should have a bachelor’s degree in Computer Science, Information Technology (IT), or any related field. However, some employers might prioritize your skills over your educational background. Yet, it is always a good idea to highlight your academic background in your resumes, such as college degrees, courses, and certificates.