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IT support specialists are specifically tasked with helping companies or individuals acquaint themselves with technology, and are there to answer any questions or solve any issues their clients may have with technology. Most mid to large-sized companies will have an I.T. support department so you will most likely be working in-house. Apart from an extensive background in I.T., this role requires excellent communication skills and efficient troubleshooting. Make sure your resume is balanced and highlights both your I.T. skills and your customer service skills. This resume does this effectively.
Because this role is a support role, your communication skills are of great importance. Including languages that your speak would be very relevant and potentially very beneficial; especially if you are applying to an international or multi-lingual company.
One of the most important requirements for an I.T. specialist is the ability to solve any I.T. problems that may arise. The easiest way to show your competency in this area is to have a thorough skills list that shows all the areas in I.T. that you are skilled in and could offer support in.
Here are examples of popular skills from IT Support Specialist job descriptions that you can include on your resume.
This word cloud highlights the important keywords that appear on IT Support Specialist job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.
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