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As the name suggests, these professionals take charge of making sure the company gets the money owed to them. Tasks under your purview include identifying debts owed, creating a debt collection strategy, developing and offering repayment plans where needed, etc. Your resume needs to show a strong background in debt collection and billing, and you need to have strong communication skills to thrive.
For some employers, getting debt collector certification is mandatory to qualify for this job so do your research and ensure you have the relevant certifications. Ensure that the certifications you get are used in the state or country in which you are applying for your job.
Starting your resume with your strongest achievements is a great way to impress recruiters from the beginning. It will make them look more favorably on the rest of your resume.
We spoke with hiring managers at companies like ABC Financial, Transworld Systems, and Convergent Outsourcing who regularly hire debt collection specialists. They shared insider tips on what they look for in resumes that stand out. The following tips will help you craft a strong resume that gets noticed by employers in the debt collection industry.
Hiring managers want to see that you have hands-on experience using common debt collection software platforms. Mention the specific tools you've used, like:
Quantify your experience to give a sense of the volume and dollar amounts you've handled. This shows employers you have the technical skills to hit the ground running.
A resume summary for a Debt Collection Specialist is optional, but it can be a strategic way to provide additional context about your background, especially if you're making a career change or have a lot of experience. It's a brief paragraph at the top of your resume that highlights your most relevant skills and experience. However, avoid using an objective statement, as it's outdated and focuses on what you want rather than what you can offer the employer.
When writing your summary, focus on your key strengths and accomplishments that align with the Debt Collection Specialist role. Avoid repeating information that's already covered in your work experience section. Instead, use the summary to provide a high-level overview of your qualifications and the value you can bring to the organization.
In your work experience section, you need to show hiring managers that you have the skills and experience to excel as a debt collection specialist. To do that, focus on highlighting your most relevant experiences, accomplishments, and skills.
Here are some key tips to keep in mind when writing your work experience section:
When describing your work experiences, use strong action verbs that are relevant to debt collection and showcase your skills. Some good examples include:
Avoid generic or weak verbs like 'assisted' or 'helped'. Instead, use powerful verbs like 'spearheaded', 'maximized', or 'optimized' to emphasize your contributions and impact.
Your education section is an important part of your debt collection specialist resume. It shows hiring managers your academic background and any relevant training you've completed. Follow these tips to write a strong education section that will help you land the job.
Here are examples of popular skills from Debt Collection Specialist job descriptions that you can include on your resume.
This word cloud highlights the important keywords that appear on Debt Collection Specialist job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.
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