Collections Specialist

Collections Specialist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Collections Specialist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Debt Collection
  • Microsoft Access
  • Data Collection
  • Cash Collection
  • Finance
  • Customer Service
  • Financial Services
  •  Find out what your resume's missing
  • Marketing
  • Banking
  • Financial Analysis
  • Data Analysis
  • Collection Development
  • Accounting
  • Administration
  • Credit Analysis
  • Management
  • A/R Collections
  • UNIX System V
  • Accounts Receivable (AR)
  • Contact Centers
  • Credit
  • Sales
  • Risk Management
  • Account Management

  •   Show full list

Resume Skills: Data Analysis

  • Microsoft Excel
  • SQL
  • Tableau
  • Google Analytics
  • CRM
  • SAP
  • Oracle Financials
  • QuickBooks
  • Microsoft Office Suite (Advanced Excel, Word, PowerPoint)
  • Planning and Budgeting Cloud Service (PBCS)
  •  Match your resume to these skills

Resume Skills: Techniques

Resume Skills: Applications

Resume Skills: Frameworks

Resume Skills: Languages

Resume Skills: Software and Platforms

Resume Skills: Financial Analysis

Resume Skills: Accounting Principles

Resume Skills: Collections Software

Resume Skills: Negotiation & Compliance

Resume Skills: Multilingual

Resume Skills: Debt Collection Methods

Resume Skills: Compliance & Regulations

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Collections Specialist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Collections Specialist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Credit Collections Analyst
San Jose, USA  •  (123) 456-789  •  yourname@resumeworded.com  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded  - Dallas, USAJanuary 2022 - Present
Senior Credit Collections Analyst
Led a cross-functional team and created a comprehensive A/R collection strategy, which reduced Days Sales Outstanding (DSO) by 20% within the first quarter of implementation.
Acted as a key contributor to the annual financial forecasting process, improving accuracy by 15%, which helped the firm manage its liquidity effectively.
Conducted detailed credit analysis for high-value clients, reducing potential credit risk exposure by 30%.
Skillfully managed disputes resolution, resulting in a 90% success rate in preventing escalation to legal action.
Implemented SAP products, modernizing and streamlining financial reporting operations, improving real-time visibility and decision-making ability.
Coached.com  - New York City, USAJune 2018 - December 2021
Credit Collections Analyst
Reduced average debt collection period by 30 days via prompt invoicing and persistent follow-ups, which improved overall cash flow of the firm.
Automated account reconciliation operations, saving around 10 hours per week and increasing the accuracy rate by 20%.
Worked closely with the accounts payable team to reconcile discrepancies, which reduced interdepartmental conflicts by 40%.
Bank of America  - San Jose, USAJanuary 2016 - June 2018
Assistant Credit Analyst
Assisted in managing $1M worth of accounts receivables, which improved cash management by over 15%.
Worked on a project that increased accounts receivable turnover ratio by 1.5 times over a year, reducing company financial risk.
EDUCATION
Resume Worded University  - San Antonio, USAJune 2020
Master of Business Administration - Finance
Focus: Credit Analysis and Financial Management
Resume Worded University  - Seattle, USAMay 2016
Bachelor of Commerce - Finance
GPA: 3.8/4.0 Top 10% of class
SKILLS
Financial Analysis Tools: SAP, Oracle Financials, JD Edwards, Quickbooks, Excel
Financial Regulations: SOX, GAAP, IFRS, Basel III, Dodd-Frank Act
Credit Analysis: Credit Risk Management, Portfolio Management, Collections Strategies, Risk Evaluation, Debt Recovery
Technical Skills: Microsoft Office, SQL, VBA, Tableau, CRM platforms
OTHER
Certifications: Certified Credit Professional (CCP) - Credit Institute of Canada, Certified Financial Analyst (CFA) - Level I
Volunteering: Volunteer Financial Advisor - Credit Counseling Society
Professional Development: Regularly participate in finance webinars and workshops, Continuous learning via Coursera and edX (Financial Markets, Corporate Finance, Credit Risk Modeling)
Credit Collections Analyst

How do I add skills to a Collections Specialist resume?

1
Review the job posting closely.

Go through the Collections Specialist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Debt Collection, Data Collection and Financial Services are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Finance and Marketing.

Add other common skills from your industry - such as Microsoft Access, Cash Collection and Customer Service - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Contact Centers, Credit and Risk Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show how you have strong attention to detail.

A good Collections Specialist has strong attention to detail, so try to include examples of where you handled complex projects or processes.

5
Use the exact job title.

Try to add the exact job title, Collections Specialist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Collections Specialist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Collections Specialist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Collections Specialist Skills and Keywords to Include On Your Resume

Collections Specialist Soft Skills

Here are common soft skills that appear on Collections Specialist job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Communication
  • Team Leadership

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual Collections Specialist recruiter sees it. For free.

Collections Specialist Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Professional


Resume Example
Highlights (Free)


Resume Example
Modern Two-Column


Resume Example
Clean Modern


Resume Example
Entry-Level (Free)


Resume Example
Concise


Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to a Collections Specialist resume?

Some popular Collections Specialist hard skills are Debt Collection, Microsoft Access, Data Collection, Cash Collection, Finance, Customer Service, Financial Services and Marketing.

Depending on the job you apply to, skills like Management, Credit, Risk Management, Contact Centers and Accounting can also be good to include on your resume.

What soft skills do hiring managers expect for a Collections Specialist role?

Soft skills like Negotiation, Public Speaking, Communication, Time Management and Leadership are essential for Collections Specialist roles and jobs.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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