Collections Analyst

Collections Analyst Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Collections Analyst job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

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  • Accounts Receivable (AR)
  • Cash Collection
  • Account Reconciliation
  • Accounting
  • A/R Collections
  • Invoicing
  • Debt Collection
  • Financial Analysis
  • Accounts Payable
  • Forecasting
  • Credit
  • Account Management
  • Finance
  • Billing Process
  • SAP Products
  • Financial Reporting
  • Salesforce.com
  • Credit Analysis
  • NetSuite
  •   Show full list

Resume Skills: Debt Collection

  • Skip Tracing
  • Dunning
  • Collections Strategy
  • Bad Debt Recovery
  • Repayment Plans
  • Debts Management
  • Repayment Negotiation
  • Litigation Handling
  • Credit Counseling

Resume Skills: Software

  • Oracle
  • FICO
  • SAP
  • QuickBooks
  • Sage 50 Accounting
  • Microsoft Dynamics GP
  • MS Office
  • Oracle Financials
  • Quickbooks
  • LexisNexis
  • MS Office Suite

Resume Skills: Compliance

  • FDCPA
  • Dodd-Frank Act
  • Basel III
  • Sarbanes-Oxley Act
  • Bankruptcy Laws
  • Credit Laws
  • Consumer Credit Protection Act (CCPA)
  • Fair Debt Collection Practices Act (FDCPA)
  • Regulations X and Z
  • Sarbanes-Oxley
  • Dodd-Frank
  • GDPR
  • PCI-DSS

Resume Skills: Reporting Tools

  • Microsoft Excel
  • Tableau
  • PowerBI
  • Google Sheets

Resume Skills: Credit Analysis

  • Risk Assessment
  • Financial Analysis
  • Credit Scoring
  • DSO Tracking
  • Cash Flow Forecasting

Resume Skills: Collections and Recovery Tools

  • FICO Debt Manager
  • ACE
  • CACS
  • CollectMinder

Resume Skills: Financial Analysis

  • Cash Flow Analysis
  • Account Management
  • Financial Reporting

Resume Skills: Languages

  • English
  • Spanish

Resume Skills: Credit Management Systems

  • Experian
  • Oracle Financials
  • SAP
  • Intuit QuickBooks
  • Microsoft Excel
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Collections Analyst Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Collections Analyst Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Collections Analyst
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2021 - Present
Senior Collections Analyst
Drove 30% improvement in collections efficiency through the implementation of Salesforce.com and strategic utilization of A/R Collections methodologies.
Led the restructuring of account reconciliation processes resulting in the recovery of $1.2 Million in outstanding balances improving overall cash collections.
Streamlined billing process through the activation of NetSuite, reducing inaccuracies by 40% and accelerating payment receipt by 2 weeks.
Conducted in-depth financial reporting generating actionable insights which were used to revisit and revise credit policies, reducing the risk profile by 50%.
Increased team productivity by 25% through advanced training in account management and negotiation techniques.
J.P. Morgan Chase June 2016 - December 2020
Collections Analyst
Reduced customer credit exposure by 15% through effective financial analysis and demonstration of the impact of high-risk debt profiles.
Implemented a forecasting model in SAP which increased accuracy in estimating revenue from outstanding credit.
Enhanced customer satisfaction by 60% by developing an automated invoicing system reducing payment, invoicing errors.
Realized a 45% reduction in days-sales-outstanding (DSO) through implementing strategic A/R collections techniques.
EDUCATION
Resume Worded Academic Center May 2016
Master of Business Administration (MBA) - Finance
Focus on Financial Modeling and Analysis
Resume Worded University May 2014
Bachelor of Commerce - Financial Management
Minors in Accounting and Statistics
Recognized on Dean's List (Top 10%) from 2013-2014
SKILLS
Collections and Recovery Tools: FICO Debt Manager, ACE, CACS, CollectMinder
Software and Systems: SAP, Oracle, LexisNexis, MS Office Suite
Financial Analysis: Cash Flow Analysis, Account Management, Financial Reporting
Languages: English (Native), Spanish (Conversational)
OTHER
Professional Qualifications: Certified Credit Professional (CCP) - Credit Institute Of Canada
Awards: Bank Accounting Efficiency Award - J.P. Morgan Chase - 2019
Volunteering: Financial Literacy Workshop Facilitator - Local Community Center - 2016-Present
Your Name
Debt Collection Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com February 2019 - Present
Senior Debt Collection Specialist
Improved recovery of outstanding debts by 35% by implementing effective skip tracing techniques causing a surge in cash collections.
Standardized the account reconciliation procedures using advanced SAP products, reducing errors by 50% and enhancing the efficiency of the billing process.
Designed an intricate financial report framework using NetSuite providing detailed credit analysis and enhancing the performance of Accounts Receivable.
Implemented a new streamlined billing system, achieving 80% automation resulting in improved efficiency and faster invoice generation.
American Express September 2014 - January 2019
Debt Collection Specialist
Enhanced customer payment behavior by 20% by demonstrating financial prudence and the positive impact of timely bill payments.
Reduced overdue accounts by 30% by implementing strategic debt collection methodologies improving the overall financial health of the organization.
Oversaw daily Cash Collection operations, streamlining processes leading to a 70% improvement in operational efficiency.
EDUCATION
Resume Worded University January 2014
Master in Business Finance
Specialization in Debt Recovery Management
Resume Worded Institute May 2010
Certificate in Credit Management (CCM)
Learned the theoretical framework behind credit and collections
Activities: Part-time study alongside work
SKILLS
Credit Management Systems: Experian, Oracle Financials, SAP, Intuit QuickBooks, Microsoft Excel (Advanced)
Debt Recovery Techniques: Skip Tracing, Repayment Negotiation, Litigation Handling, Credit Counseling
Regulatory Compliance: Consumer Credit Protection Act (CCPA), Fair Debt Collection Practices Act (FDCPA), Regulations X and Z
OTHER
Certifications: Certified Receivables Compliance Professional (CRCP) from Receivables Management Association (RMAI)
Leadership & Volunteering: Junior Chamber International (JCI) - Coordinated and executed fund raising campaigns; Conducted workshops on financial literacy in communities
Projects: Developed and implemented a new workflow reducing overdue accounts by 15% at American Express
Awards: Received 'Best Performance Award' for exceeding debt recovery targets consistently at Coached.com
Your Name
Credit Control Analyst
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com March 2019 - Present
Senior Credit Control Analyst
Lowered outstanding debt by 45% through identifying and revisiting high-risk credit accounts and implementing strict control measures.
Expedited the cash collection process by 25% by automating reconciliation mechanisms using SAP products.
Championed a team of 5 junior analysts, training them in advanced A/R collection techniques improving team productivity by 40%.
Upgraded the billing process through migrating to Salesforce.com, eliminating the risk of invoicing errors and shortening payment terms.
Fit out a deep-dive financial analysis tool to track account performances, aiding in robust credit profiling of clients, increasing the top-line revenue by 15%.
Capital One July 2014 - February 2019
Credit Control Analyst
Played crucial role in minimizing bad debt by 35% by using advanced debt collection techniques.
Improved debt turnover ratio by 40% by developing effective cash collection procedures.
Influenced a 18% increase in customer retention by conducting detailed financial reporting and offering value-add incentives.
EDUCATION
Resume Worded University June 2014
Master of Business Administration - Finance
Specialization in Strategic Financial Management
Resume Worded Academic Center May 2011
Bachelor of Science in Business Administration - Accounting
Awards: Resume Worded Scholar - Top 5% of Class, Dean's List 2011 (Top 10%)
SKILLS
Credit Analysis: Risk Assessment, Financial Analysis, Credit Scoring, DSO Tracking, Cash Flow Forecasting
Software: MS Office (Advanced), SAP (Proficient), Oracle Financials (Proficient), Quickbooks (Intermediate)
Compliance: Sarbanes-Oxley, Basel III, Dodd-Frank, GDPR, PCI-DSS
OTHER
Certifications: Certified Credit Analyst (CCA), Certified Risk Analyst (CRA)
Awards: Capital One Excellence in Credit Control Award (2016, 2018)
Languages: English (Native), Spanish (Conversational)
Volunteering: Financial Literacy Volunteer, Citizen Schools

How do I add skills to a Collections Analyst resume?

1
Review the job posting closely.

Go through the Collections Analyst posting you're applying to, and identify hard skills the company is looking for. For example, skills like Financial Analysis, Debt Collection and Account Reconciliation are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like A/R Collections and Invoicing.

Add other common skills from your industry - such as Accounting, Accounts Receivable (AR) and Cash Collection - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Financial Reporting, Credit Analysis and Credit - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Emphasize your ability to solve problems.

Recruiters want to know that you're the kind of person that can solve new and challenging problems. In your Collections Analyst resume, highlight projects that involved problems that were technically complex or mattered to the company.

5
Show evidence of your analytical skills.

Analytical skills involve your ability to break down a problem and come up with effective solutions. On Collections Analyst resumes, hiring managers want to see evidence of how you analyzed quantitative or qualitative data.

6
Use the exact job title.

Try to add the exact job title, Collections Analyst, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Collections Analyst Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Collections Analyst job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Collections Analyst Skills and Keywords to Include On Your Resume

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Collections Analyst Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Professional


Resume Example
Highlights (Free)


Resume Example
Modern Two-Column


Resume Example
Clean Modern


Resume Example
Entry-Level (Free)


Resume Example
Concise


Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on a Collections Analyst resume?

Some effective Collections Analyst skills you can add to your resume include:

  • Accounts Receivable (AR)
  • Cash Collection
  • Account Reconciliation
  • Accounting
  • A/R Collections
  • Invoicing
  • Debt Collection
  • Financial Analysis

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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