Collections Specialist Resume Guide

3 Collections Specialist Resume Examples - Here's What Works In 2024

Collection specialists may get a bad rap, but they play an important role in assisting companies to recover money owed to them. This guide will show you how to create a winning collection specialist resume.

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Hiring Manager for Collections Specialist Roles
Compiled by: Kimberley Tyler-Smith
Senior Hiring Manager
20+ Years of Experience

Collection specialists are part of the mechanism that safeguards a company’s financial health and help to ensure that they get all the money that is owed to them. They do a very necessary job and require very particular skills to get it done. For one, this job requires excellent interpersonal skills, as talking to individuals and companies about this sensitive subject is at the heart of the job. Beyond that, one must be very knowledgeable about the strict guidelines and laws around the debt collection process.

There are just over 100 thousand collection specialists in America, with just under 70% being women. Over 70% of collection specialists have further degrees, but about 24% only have high school diplomas, so the barriers to entry are not significantly high; at least as it pertains to education. What recruiters will be looking to see in your resume is your understanding of regulation, your ability to use relevant tools, and your experience that shows your abilities and achievements in the field.

This guide will show you several very successful resumes that have been curated by recruiters in the field. They will be accompanied by a list of skills and a list of action verbs that you can use to elevate your resume and some tips to give you a winning edge.

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