Entry Level Claims Adjuster
Resume Examples: Proven To Get You Hired In 2024

Hiring Manager for Entry Level Claims Adjuster Roles
Compiled by: Kimberley Tyler-Smith
Senior Hiring Manager
20+ Years of Experience

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Entry Level Claims Adjuster Resume Sample

Your Name
Entry Level Claims Adjuster
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Coached.com January 2022 - Present
Insurance Claims Intern
Spearheaded an analytical task force with an objective to reduce claims processing time by 25% saving the company approximately $10,000 in operational costs.
Developed and instituted claim handling practices that increased overall efficiency by 30%.
Leveraged SQL and Microsoft Access to maintain large databases, ensuring accurate records, and enhanced data retrieval processes resulting in time savings of up to 10%.
Resume Worded January 2021 - December 2021
Business Associate
Managed escalated customer complaints, successfully resolving over 50 cases and increasing total customer satisfaction by 20%.
Introduced a process-efficiency model, reducing inefficiencies in internal workflows and cutting down miscommunications by 30%.
Increased team productivity by streamlining the process of sending and receiving documents, reducing time spent on these tasks by 30%.
Resume Worded Institute February 2022
Certificate in Insurance and Risk Management
Specialization in Personal and Commercial Insurance
Coursework completed alongside full-time work responsibilities
Resume Worded University May 2020
Bachelor of Commerce, Major in Management
Concentration in Business Law and Ethics
Academic Achievement: Selected for Dean’s List in 2018 and 2019
Software: MS Office Suite, Claim Management Systems, Peoplesoft
Industry Related Skills: Risk Management, Claim Analysis, Policy Interpretation, Negotiation, Decision Making, Documentation and Reporting
Laws & Regulations: Insurance Laws, Financial Regulations, Privacy Laws, Consumer Protection Laws
Certifications: Certified Claims Professional, The Institutes (2022)
Leadership & Volunteering: Co-Chair, Resume Worded Insurance Industry Networking Group (2021 - present)
Continuing Education: Attended IRMI Risk Management Conference (2023)
Projects: Collaborated on development of a claims processing efficiency proposal, adopted by Resume Worded (2021)
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Entry Level Insurance Adjuster Resume Sample

Your Name
Entry Level Insurance Adjuster
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Travelers Insurance March 2022 - Present
Claims Intern
Implemented automated tracking system, reducing average claims adjudication time from 25 to 15 days.
Conducted investigations on over 100 insurance claims, recovering $200,000 for the company.
Utilized powerful statistical tools R and Python to analyze claims data to unveil inconsistent insurance claims reducing fraudulent activity by 20%.
Resume Worded July 2021 - February 2022
Office Assistant
Boosted office productivity by implementing a digitized filing system, reducing paperwork by 30%.
Implemented advanced scheduling techniques on Microsoft Project for project management, increasing efficiency by 20%.
Decreased supply cost by sourcing alternative vendors, saving the company $2,000 annually.
Resume Worded Institute March 2022
Certified Insurance Adjuster
Focused study on indemnity, policy limits, deductible, and reliance
Resume Worded University June 2021
Bachelor of Business Administration - Insurance and Risk Management
Courses included: Risk Management Strategies, Basics of Liability and P&C Insurance
Participated in inter-college insurance case-study competition
Insurance: Claims Processing, Casualty Insurance, Property Insurance, Risk Assessment, Policy Analysis, Indemnity
Technical: Microsoft Office (Advanced), Guidewire ClaimCenter, Insurance Pro, Google Suite, Adobe Acrobat Pro
Legal & Compliance: Insurance Laws & Regulations, Claims Settlement Procedures, Policy Compliance, Customer Privacy Guidelines
Certifications: Adjuster License - Property & Casualty, Xactimate Certification
Professional Development: Attended annual Professional Insurance Adjusters Conference, Participated in workshops on Fraud Detection in Insurance Claims
Volunteering: Volunteer, Local Community Insurance Literacy Program
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Entry Level Claims Representative Resume Sample

Your Name
Entry Level Claims Representative
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
State Farm January 2022 - Present
Claims Assistant
Assessed and settled 5-7 minor claims daily, with a 95% closure rate.
Leveraged Excel pivot tables and VLOOKUP to process large amounts of claims data, improving operational efficiency by 15%.
Assisted in the implementation of an AI screening tool that detected potential fraudulent claims, reducing such instances by 25%.
Coached.com August 2021 - December 2021
Customer Service Representative
Set standards for resolving customer complaints and achieved a 98% resolution rate.
Played a key role in a team that improved customer relationship management, leading to a 12% increase in customer retention.
Increased customer satisfaction levels by 15% by creating and implementing a feedback system.
Resume Worded Institute December 2021
Certificate in General Insurance
Focused on Claims Processing and Customer Service protocols
Completed alongside work at Coached.com, demonstrating ability to maintain professional responsibilities while pursuing continued education
Resume Worded University June 2021
Bachelor of Business Administration
Major in Risk Management and Insurance
Achievements: Graduated magna cum laude, Member of University's Risk Management Society
Claims Handling: Claims Processing, Coverage Verification, Investigating Claims, Liability Assessment, Negotiating Settlements, Claims Document Management
Customer Service: Conflict Resolution, Active Listening, Empathy, Customer Retention, Telephone Etiquette, CRM systems (Salesforce, Zendesk)
Software: MS Office Suite (Excel, Word, PowerPoint), Google Workspace (Docs, Sheets, Slides), Insurance Claims Software, Data Entry Software
Language Proficiency: English (Native), Spanish (Conversational)
Certifications: Certificate in Negotiation Mastery (2021), LinkedIn Learning Certification in Customer Service (2021)
Leadership & Community Engagement: Resident Assistant - Resume Worded University (2019-2021), Volunteer - Local Food Bank (Monthly since 2018)
Professional Development: Attended 5+ webinars and workshops on the Rowland Insurance Industry Summit 2021
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Entry Level Claims Examiner Resume Sample

Your Name
Entry Level Claims Examiner
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Progressive Insurance February 2022 - Present
Claims Trainee
Launched an initiative to digitize claim settlement process cutting down the paper usage by 25%.
Facilitated 20+ claims resolutions weekly while maintaining a high customer satisfaction rating of 98%.
Incorporated advanced data analytics tools like Tableau and Excel in claims management process which increased processing speed by 20%.
Resume Worded June 2021 - January 2022
Administrative Assistant
Improved process workflows, resulting in a 20% increase in team productivity.
Managed budget tracking and reduced overspending by 15%.
Utilized Microsoft Project to streamline administrative projects, leading to a 10% increase in on-time deliverables.
Resume Worded University August 2021
Bachelor of Business Administration - Insurance
Specialized in Risk Management & Insurance
Graduated with Distinction
Resume Worded Institute March 2022
Certified Claims Professional (CCP)
Obtained certification while working full-time
Focused on Claims Investigations & Fraud Detection
Insurance Certification: Certified Claims Professional (CCP), Certified Insurance Fraud Investigator (CIFI)
Technical Skills: Claims Management Systems (CMS), Microsoft Office Suite (Advanced), Data Analysis
Skill Specific: Fraud Detection, Claim Investigation, Risk Assessment, Policy Interpretation, Negotiation, Time Management
Certifications: Certified Insurance Fraud Investigator (CIFI) - September 2022
Leadership & Volunteering: Volunteer, United Way Insurance Literacy Program - educating the community about the importance of insurance and understanding policy terms
Projects: Created and implemented a streamlined claims processing workflow at Progressive Insurance, reducing processing time by 20%
Awards: Outstanding Performer, Progressive Insurance - Q2, 2022
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Entry Level Claims Specialist Resume Sample

Your Name
Entry Level Claims Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Geico April 2022 - Present
Insurance Intern
Negotiated and settled claims disputes, saving the company $5,000 in potential payouts.
Accelerated claims processing time by implementing a new software system, improving overall efficiency by 20%.
Designed and implemented a comprehensive reporting system using SAP, improving decision making by providing real-time data.
Coached.com August 2021 - March 2022
Operations Intern
Reduced operational cost by 10% by introducing innovative cost-saving measures.
Initiated process improvement methodologies that led to a 15% reduction in work errors.
Utilized MS Excel to develop effective inventory management procedures, cutting down mismanagement by 20%.
Resume Worded Academic Center Graduated May 2021
Bachelor of Business Administration - Insurance
Minor in Operations Management
Awards: Academic Excellence Award in Insurance (Top 3% awarded)
Resume Worded Institute Awarded April 2021
Certified Professional in Claims Management (CPCM)
Part-time whilst working at Coached.com
Insurance: Claims handling, Risk assessment, Insurance policies, Property Insurance, Liability Insurance, Casualty Insurance
Operations: Operations process, Workflow Optimization, Cross-functional coordination, Data Interpretation, Performance Tracking
Computer Skills: MS Excel (advanced), MS Word, PowerPoint, Outlook, CRM tools (basics)
Languages: English (Native), Spanish (Basic)
Certifications: General Insurance Certification - IRDA (2022)
Leadership and Volunteering: Campus Ambassador, Resume Worded Academic Centre (2020-2021)
Projects: Conceptualized and led an end-to-end project on 'Improving Coached.com operational efficacy', resulting in 15% process improvement

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