An insurance case manager takes care of the insurance company’s clients. They help clients decide on the most beneficial policies and ensure clients can benefit from their insurance policies. They also oversee any claims and cases. This is not usually an entry-level position as professionals in this position will usually have begun as insurance agents or advisors. Because there will be contact with clients, communication skills are very important as are problem-solving skills.
Take a look at this strong insurance case manager resume.
This position requires you to root for the company's clients and assist them where necessary. Because of this, any experience in a support position can be mentioned as the soft skills are transferable. This should especially be included if you do not have a lot of professional experience in the insurance industry.
It would be easy to craft your resume around your communication and negotiation skills. But a significant part of your job will include administrative work. This will include writing reports, processing claims and policy registrations, etc. Ensure that you include experience doing these tasks as well. To bolster your resume further, quantify the administrative workload that you can and have handled.
Here are examples of popular skills from Insurance Case Manager job descriptions that you can include on your resume.
This word cloud highlights the important keywords that appear on Insurance Case Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.
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