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An IT operations manager ensures that a company's IT systems are always functioning well. You will monitor the network infrastructure and address and resolve any system issues. More specific tasks may include password management, overseeing the installation of new software or hardware, ensuring data is properly handled, and managing the company’s IT technicians and support team.
You will be expected to have a bachelor’s degree in an IT-related field, and extensive experience in the field. As you will be in charge of a team, you will also be expected to have leadership and management experience. Previous experience as an operations manager would be even more beneficial to your application and resume. Here is an example of a strong IT operations manager’s resume.
Promotions show recruiters that you have been an exemplary employee whom employers have thought deserving of a promotion. It also shows recruiters that you will be able to lead your subordinates well as you have an intimate knowledge of their jobs.
IT is fast advancing and there are new systems being developed every day. Ensure your skills list reflects the most up-to-date systems. It will show recruiters you are knowledgeable and current in the field. If you aren’t familiar with the newest systems, take a crash course before adding them to your resume.
We spoke with hiring managers who recruit IT Operations Managers at companies like Google, Amazon, and Microsoft to get their top tips for creating a resume that will stand out. From highlighting your experience with specific technologies to showcasing your leadership skills, these tips will help you craft a resume that will grab the attention of recruiters and hiring managers.
Hiring managers want to see that you have hands-on experience with the technologies their company uses. Be specific about the tools and systems you've worked with, such as:
Avoid being vague or generic, like:
A resume summary for an IT Operations Manager is optional but can be a useful way to provide additional context about your background and highlight key skills that may not be immediately apparent from the rest of your resume. It's especially helpful if you're a career changer or have a diverse background that doesn't perfectly align with the IT Operations Manager role you're targeting.
However, it's important to avoid using an objective statement, as these are outdated and often too generic. Instead, focus on crafting a concise, targeted summary that showcases your most relevant qualifications and expertise. Keep it brief – aim for no more than 3-4 sentences or bullet points.
Your work experience section is the most important part of your IT operations manager resume. It's where you prove to employers that you have the technical skills and leadership abilities to excel in the role.
In this section, we'll cover what to focus on in your work experience section, with examples of what to do and what to avoid. By following these tips, you'll be able to craft a compelling work experience section that will catch the attention of hiring managers.
When describing your IT operations experience, use powerful action verbs that showcase your technical expertise and leadership skills. Some examples include:
Architected and deployed a highly available network infrastructure across 10 global offices, improving network performance by 50% and reducing downtime by 90%.
Avoid using weak or passive language that downplays your contributions:
Your education section is a critical part of your IT operations manager resume. It shows hiring managers that you have the necessary knowledge and skills to succeed in the role. Follow these tips to create a compelling education section that will impress potential employers.
The skills section of your IT Operations Manager resume is where you highlight the technical and managerial competencies that make you a strong candidate. It's an opportunity to show hiring managers that you have the right mix of expertise to excel in the role.
When writing your skills section, be strategic about the skills you include and how you organize them. Here are some key tips to keep in mind:
Here are examples of popular skills from IT Operations Manager job descriptions that you can include on your resume.
This word cloud highlights the important keywords that appear on IT Operations Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.
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