Floor Staff

Floor Staff Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Floor Staff job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Customer Service
  • Microsoft Access
  • Social Media
  • Research
  • Food & Beverage
  • Hospitality
  • Adobe Photoshop
  • Journalism
  • Photography
  • Adobe Illustrator
  • Editing
  • Sales
  • Cashiering
  • Cash Handling
  • Retail
  • Adobe Premiere Pro
  • Creative Writing
  • Easily Adaptable
  • Writing
  • Video Editing
  •   Show full list

Resume Skills: Sales

  • Direct Sales
  • Cross-sell
  • Upselling
  • Customer Retention
  • Sales Pitch Development

Resume Skills: Customer Service

  • Conflict Resolution
  • Relationship Building
  • Customer Satisfaction Reviews
  • Personalization
  • Product Recomendation

Resume Skills: Management and Training

  • Organizational Skills
  • Staff Training
  • Scheduling
  • Inventory Management
  • Team Leadership

Resume Skills: Technical

  • Point of sale systems(POS)
  • CRM Software
  • Microsoft Office Suite
  • Inventory Control Software
  • Point of Sales Systems
  • MS Office Suite
  • Scheduling Software
  • Inventory Management Software

Resume Skills: Food Service

  • Food preparation
  • Menu planning
  • Inventory management
  • Food safety compliance
  • Customer service
  • Business operations

Resume Skills: Software Proficiency

  • Restaurant365
  • Microsoft Office (Word, Excel, PowerPoint)
  • HotSchedules
  • Micros POS
  • OpenTable

Resume Skills: Languages

  • English
  • Spanish
  • French

Resume Skills: Customer Services

  • Conflict Management
  • Customer Satisfaction
  • Customer Retention
  • Up-selling
  • Cross-selling
  • Complaint Handling

Resume Skills: Health & Safety

  • First Aid Certification
  • CPR Certification
  • Safety Management Procedures
  • Sanitation Standards
  • Risk Assessment
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Floor Staff Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Floor Staff
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded March 2021 - Present
Floor Supervisor
Effectively led a team of 10 staff leading to a 20% increase in customer satisfaction ratings
Implemented a streamlined food and beverage service that improved efficiency by 30%
Mastered Microsoft Access to develop a weekly staff rota ensuring maximum coverage during peak times
Cineplex Odeon Corporation January 2019 - February 2021
Floor Assistant
Enhanced guest experience by 25% through superior customer service and hospitality
Used Adobe Premiere Pro to design engaging promotional videos leading to a 30% increase in ticket sales
Skillfully managed cash handling procedures resulting in zero discrepancies during annual audits
Resume Worded Institute May 2021
Advanced Customer Service Certificate
Special focus in problem-solving and fulfilling customer expectations
Resume Worded University December 2018
Bachelor of Arts - Business Administration
Concentration in Hospitality Management
Awards: Dean's List 2017 & 2018
Customer Services: Conflict Management, Customer Satisfaction, Customer Retention, Up-selling, Cross-selling, Complaint Handling
Technical Skills: Point of Sales Systems, MS Office Suite, CRM Software, Scheduling Software, Inventory Management Software
Health & Safety: First Aid Certification, CPR Certification, Safety Management Procedures, Sanitation Standards, Risk Assessment
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: ServSafe Certification (2021), First Aid Certification (2020)
Awards: Employee of the Month - Cineplex Odeon Corporation (Multiple times)
Leadership & Volunteering: Team Leader - Annual Community Clean-Up Initiative
Your Name
Retail Associate
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Coached.com May 2020 - Present
Retail Manager
Boosted sales by 40% by strategically rearranging store layout based on research of customer behavior
Improved retail operations by effectively leading a team of 15 associates
Used Adobe Illustrator to create dynamic in-store signage leading to a 30% increase in promotional sales
Zara March 2018 - April 2020
Retail Associate
Enhanced store's social media presence leading to a 20% increase in online traffic
Leveraged Adobe Photoshop skills to design engaging images for e-commerce site
Demonstrated strong cashiering skills by manually processing transactions swiftly during system downtime
Resume Worded Institute March 2020
Certificate in Retail Management
Completed with a distinction grade
Resume Worded University May 2019
Bachelor's degree in Business Administration
Specialized in Retail Management
Graduated with a GPA of 3.8/4.0
Sales: Direct Sales, Cross-sell, Upselling, Customer Retention, Sales Pitch Development
Customer Service: Conflict Resolution, Relationship Building, Customer Satisfaction Reviews, Personalization, Product Recomendation
Management and Training: Organizational Skills, Staff Training, Scheduling, Inventory Management, Team Leadership
Technical Skills: Point of sale systems(POS), CRM Software, Microsoft Office Suite, Inventory Control Software
Certifications: Microsoft Office Specialist Certification (2021)
Leadership & Volunteering: Volunteer, Feed the Needy Campaign (2019-Present)
Awards: Employee of the Year Award, Zara (2019)
Projects: Implemented a more efficient inventory system at Coached.com, resulting in a 15% decrease in stock discrepancies
Your Name
Food Service Worker
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded July 2018 - Present
Food Service Manager
Increased efficiency in food preparation and service by implementing new restaurant procedures
Successfully managed a team of 20 resulting in a decrease in staff turnover rate by 20%
Used creative writing skills to design a new menu leading to a 25% increase in food sales
McDonald's June 2016 - June 2018
Food Service Worker
Achieved 100% accuracy rate in cash handling, leading to an invitation to join the company's management trainee program
Improved the speed of food preparation by 15% by introducing strategic food assembly techniques
Increased store's Instagram followers by 30% by consistently posting high-quality food photography
Resume Worded University May 2016
Bachelor of Science, Hospitality Management
Emphasis on Food Service Management
Hosted annual departmental culinary event
Resume Worded Institute June 2018
Certified Food Service Manager
Completed alongside full-time work responsibilities
Food Service Skills: Food preparation, Menu planning, Inventory management, Food safety compliance, Customer service, Business operations
Software Proficiency: Restaurant365, Microsoft Office (Word, Excel, PowerPoint), HotSchedules, Micros POS, OpenTable
Languages: English (Native), Spanish (Conversational)
Certifications: ServSafe Food Handler (2020)
Leadership & Volunteering: Managed team at annual Food Bank drive (2018, 2019), Volunteered at community soup kitchen (ongoing)
Projects: Revamped McDonald's breakfast menu leading to 15% increase in sales (2017)
Awards: Employee of the Month, McDonald's (June 2017)

Compare Your Resume To These Floor Staff Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Floor Staff resume?

Review the job posting closely.

Go through the Floor Staff posting you're applying to, and identify hard skills the company is looking for. For example, skills like Microsoft Access, Food & Beverage and Customer Service are possible skills. These are skills you should try to include on your resume.

Add industry skills like Research and Adobe Photoshop.

Add other common skills from your industry - such as Journalism, Hospitality and Social Media - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Creative Writing, Writing and Photography - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show evidence of your organization skills.

Strong organizational skills are essential to most Floor Staff roles, so try to emphasize your ability to organize projects through your bullet points.

Show evidence of your organization skills.

Time management is all about your ability to manage your time so you can accomplish all your responsibilities effectively.Floor Staff roles typically involve a range of different tasks so it can be beneficial to highlight your time management skills to hiring managers in your bullet points.

Use the exact job title.

Try to add the exact job title, Floor Staff, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Floor Staff Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Floor Staff job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Floor Staff Skills and Keywords to Include On Your Resume

Floor Staff Soft Skills

Here are common soft skills that appear on Floor Staff job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Public Speaking
  • Interpersonal Skills

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual Floor Staff recruiter sees it. For free.

Floor Staff Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example

Resume Example
Highlights (Free)

Resume Example
Modern Two-Column

Resume Example
Clean Modern

Resume Example
Entry-Level (Free)

Resume Example

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on a Floor Staff resume?

The most common skills and keywords we found on Floor Staff resumes and job postings were Customer Service, Microsoft Access, Social Media, Research, Food & Beverage, Hospitality, Adobe Photoshop and Journalism.

Skills like Editing, Creative Writing, Writing, Adobe Premiere Pro and Photography also appeared on related job postings.

What soft skills are common in Floor Staff roles?

Examples of Floor Staff soft skills include Teamwork, Communication, Time Management, Organization Skills and Public Speaking.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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