Information Technology (IT) Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Information Technology (IT) job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible. Go to the Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.

Choose a category
  • IT Management
  • Windows Server
  • Network Administration
  • Active Directory
  • System Administration
  • SQL
  • ITIL
  •  Find out what your resume's missing
  • IT Service Management
  • IT Strategy
  • Team Leadership
  • Virtualization
  • Windows
  • Project Management
  • VMware
  • Linux
  • Microsoft Exchange
  • Change Management
  • Management
  • Information Technology
  • Servers
  • Networking
  • MySQL
  • PHP
  • Troubleshooting
  • Microsoft SQL Server
  • HTML
  • Technical Support
  • Computer Hardware
  • Mikrotik
  • Web Development
  • JavaScript
  • IT Hardware Support
  • Java
  • Microsoft Access
  • IT Consulting
  • Consulting
  • Oracle Database
  • Software Development
  • Software Project Management
  • Scrum
  • Business Intelligence (BI)
  • Agile Methodologies
  • Integration
  • Vendor Management
  • Business Analysis
  • Solution Architecture
  • Cloud Computing
  • Business Process
  • Strategy
  • Business Continuity
  • Program Management
  • Business Process Improvement
  • Project Delivery
  • Infrastructure
  • Agile Project Management
  • Project Planning
  • Project Portfolio Management
  • Requirements Analysis
  • Business Strategy
  • Stakeholder Management
  • PL/SQL
  • Unix
  • Core Java
  • AngularJS
  • Shell Scripting
  • Spring Framework
  • Informatica
  • Software Development Life Cycle (SDLC)
  • C (Programming Language)
  • XML
  • jQuery
  • Cascading Style Sheets (CSS)
  • Computer Hardware Troubleshooting
  • Software Installation
  • Windows 7
  • Operating Systems
  • Windows 10
  • Printer Support
  • Desktop Computers
  • Laptops
  • Computer Networking
  • Office 365
  • Virtual Private Network (VPN)
  • Network Security
  • Domain Name System (DNS)
  • Git
  • C#
  • C++
  • Python (Programming Language)
  • Unified Modeling Language (UML)
  • Computer Repair
  • Windows XP
  • IT Operations
  • Pre-sales
  • Customer Relationship Management (CRM)
  • Outsourcing
  • Enterprise Architecture
  • Service-Oriented Architecture (SOA)
  • Disaster Recovery
  • WebSphere
  • CodeIgniter
  • Visual Basic .NET (VB.NET)
  • Databases
  • Oracle SQL Developer
  • Bootstrap
  • .NET Framework
  • TopDesk
  • Service Desk
  • SharePoint
  • Citrix
  • Microsoft Azure
  • Security
  • Systems Analysis
  • Requirements Gathering
  • Enterprise Resource Planning (ERP)
  • BPMN
  • Microsoft Project
  • Business Requirements
  •   Show full list

Resume Skills: Software Development

Resume Skills: Tools & Platforms

Resume Skills: Scripting Languages

Resume Skills: Project Management Tools

Resume Skills: Programming

Resume Skills: Cloud Infrastructure

Resume Skills: Web Technologies

Resume Skills: Databases

Resume Skills: Networking Hardware

Resume Skills: Operating Systems

Resume Skills: Networking Protocols

Resume Skills: Software and Tools

Resume Skills: IT Management

Resume Skills: Network & Security

Resume Skills: Database Management

Resume Skills: Server Technologies

Resume Skills: Software & OS

Resume Skills: IT Tools

Resume Skills: Networks & Security

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Information Technology (IT) Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Information Technology (IT) Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Information Technology (IT) Professional
City, Country  •  (123) 456-789  •  [email protected]  •
Microsoft June 2020 - Present
Senior IT Specialist
Managed and coordinated IT operational activities resulting in 15% increase in efficiency by utilizing Windows Server and Active Directory
Implemented ITIL-based service management strategies to streamline responses, resulting 20% decrease in ticket resolution time
Led a team of 5, working collaboratively on network administration tasks, succeeded in reducing system downtime by 10%
Deployed security measures yielding 20% reduction in reported security breaches.
Resume Worded January 2018 - May 2020
IT Administrator
Developed organizational IT strategies that resulted in 8% reduction costs and improved IT service quality
Modernized company's digital storage system via VMware virtualization, decreasing server costs by 30%
Provided continuous IT support, reducing technical incidents by 25% through effective management January 2016 - December 2017
IT Support Specialist
Monitored network performance and provided network performance statistical reports, reducing network incidents by 15%
Implemented database changes using SQL which resulted in 10% performance boost on the server
Maintained inventory of all hardware and software resources and parts
Resume Worded Institute May 2020
Master of Science in Information Technology
Specialization in Cyber Security and Software Development
Resume Worded University December 2015
Bachelor of Science in Computer Science
Minors in Data Networks and Machine Learning
Awards: Dean's List 2014 (Top 5%)
Software & OS: Windows Server, Linux, MacOS, VMWare, Hyper-V
Programming: C++, Java, Python, PHP, JavaScript, SQL
IT Tools: Microsoft Office Suite, SharePoint, Active Directory, Microsoft Teams
Networks & Security: Firewalls, Routers, Wireless Networking, VPNs, Penetration Testing
Certifications: Cisco Certified Network Associate (CCNA, 2021), Microsoft Certified: Azure Solutions Architect Expert (2020)
Projects: Designed and implemented a secure network infrastructure for Resume Worded Inc. leading to a 30% improvement in security breaches.
Leadership & Volunteering: Team Lead, Agile Scrum Team at Resume Worded, organizing bi-weekly sprints and responsible for effective communication between team and stakeholders
Training: Advanced Microsoft Excel Course, LinkedIn Learning (2019)
Your Name
System Administrator
City, Country  •  (123) 456-789  •  [email protected]  •
IBM June 2020 - Present
Senior System Administrator
For 5 consecutive quarters, led project to upgrade Infrastructure using ITIL methodologies improving performance by 20%.
Implemented a new Windows-based server architecture leading to 20% faster deployment times and increased overall efficiency by 10%.
Pioneered the use of Virtualization platforms, reducing hardware costs by 30% while increasing overall system reliability.
Streamlined server updates reducing downtime by 20% and improved business continuity.
Resume Worded January 2018 - May 2020
System Administrator
Managed user accounts using Active Directory leading to improved user security and data integrity.
Developed and implemented SQL scripts improving data retrieval speeds by 15%.
Managed a major cross-platform migration project, ensuring seamless transition with zero downtime for all users. January 2016 - December 2017
Junior System Administrator
Participated in Linux server deployment responsible for 25% increase in system efficiency.
Was part of the team that migrated users from Microsoft Exchange, ensuring continuity of communication without loss of functionality.
Supported team during major change management activities, resulting in minimal disruptions during system upgrades.
Resume Worded University December 2015
Master of Science in Information Technology - Systems Administration
Specialization in Server Management and Network Infrastructure
Recipient of the Gold Medal Award for the highest GPA within the department
Resume Worded Institute August 2014
Bachelor of Science in Computer Engineering
Focus on Operating Systems, Networking
Secured 2nd place in University's Innovation in Technology competition
Operating Systems: Linux (Advanced), Windows Server (Proficient), Unix (Advanced)
Scripting Languages: Python (Expert), Bash (Proficient), Powershell (Advanced)
Database Management: SQL (Proficient), MongoDB (Proficient), MySQL (Intermediate)
Server Technologies: Apache (Advanced), IIS (Advanced), Nginx (Advanced)
Certifications: Certified Information Systems Security Professional (CISSP) - ISC², AWS Certified SysOps Administrator - Amazon Web Services (AWS)
Projects: Built a system to automate server maintenance tasks using Python scripting
Continued Education: Advanced Linux Networking (2021), Cloud Infrastructure and Services (2021)
Leadership & Volunteering: Mentor for, introducing high school students to coding and computer science
Your Name
Network Administrator
City, Country  •  (123) 456-789  •  [email protected]  •
Cisco June 2020 - Present
Senior Network Administrator
Initiated a proactive network monitoring system that decreased downtime by 20%.
Implemented a robust networking strategy that enhanced data integrity and system availability.
Leveraged ITIL principles to improve incident response times by 15%.
Directed reconfiguration of network settings leading to an overall performance increase of 30%.
Resume Worded January 2018 - May 2020
Network Administrator
Deployed network upgrades that improved bandwidth usage by 15%.
Through effective management of VPNs, reinforced security by 20%.
Oversaw successful implementation of SQL databases in high-availability clusters. January 2016 - December 2017
Network Technician
Assisted with a team in the implementation of a networking module for the Windows Server resulting in 10% efficiency increase.
Provided network support during high workload hours, showing 90% issues resolved in the first call.
Reports generated on network performance contributed to a 10% increase in productivity as it gave valuable data to the managerial board.
Resume Worded University June 2017
Master's Degree in Network Administration
Specialization: Network Technology and Business Management
Resume Worded Institute December 2016
Cisco Certified Network Professional (CCNP) Routing and Switching
Outstanding project on business-oriented networking strategies
Part-time certification program while working at
Networking Hardware: Routers, Switches, Servers, Firewalls, Load Balancers
Operating Systems: Windows Server 2012, Linux, Windows 10, macOS
Networking Protocols: TCP/IP, DNS, DHCP, VPN, LAN, WAN, WLAN, VOIP
Software and Tools: Cisco IOS, Wireshark, SolarWinds, Nagios, NetScaler
Certifications: CompTIA Network+ Certification (2019), CompTIA A+ Certification (2015)
Projects: Implemented robust network infrastructure for a startup, resulting in 99.9% uptime
Professional Development: Regular attendee at tech networking events and streamed lectures
Volunteering: Provided pro bono network setup and consultation for local charities
Your Name
IT Project Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Google June 2020 - Present
Senior IT Project Manager
Implemented Agile project management methodologies resulting in a 20% increase in project delivery speed.
Leveraged ITIL practices in the delivery of ITSM projects leading to 10% more efficient resource allocation.
Drove change management for global technology upgrades, achieving 100% project completion on timeline.
Managed a multi-million dollar project portfolio with a success rate of 95%, well within budget expectations.
Resume Worded January 2018 - May 2020
IT Project Manager
Delivered IT projects ahead of schedule 80% of the time, resulting in increased stakeholder satisfaction.
Managed a team of 10 professionals across multiple disciplines, providing leadership and direction which lead to increased productivity.
Implemented SQL Server systems resulting in 15% efficiency increase across related departments. January 2016 - December 2017
IT Project Coordinator
Supported in the implementation of Windows Server and Active Directory in the organization, creating a more efficient system management.
Successfully coordinated with a team for project estimations, contributing to a 10% budget reduction for IT Projects.
Important contributor in the implementation of VMWare virtualization, decreasing server costs by 25%.
Resume Worded Institute April 2020
Certification in Agile Project Management
Specialization in Scrum and Kanban methodologies
Resume Worded University December 2015
Master of Science - Information Technology Management
Emphasis on IT Software Development Lifecycle
Graduated Suma Cum Laude (Top 5%)
Project Management Tools: Agile, Scrum, Kanban, Microsoft Project, Jira, Confluence, Asana
Programming: Python, JavaScript, SQL, Java, C#, Ruby
Cloud Infrastructure: Azure, AWS, Google Cloud Platform, IBM Cloud
Software Development: DevOps, CI/CD, Docker, Kubernetes, Git
Certifications: Certified IT Project Manager (CITPM), ITIL Foundation Certificate in IT Service Management
Leadership & Volunteering: Tech Mentor - Big Brothers Big Sisters, Workshop Leader - Local Coding Bootcamp
Professional Memberships: Member - Project Management Institute (PMI), Member - Association of Information Technology Professionals (AITP)
Publications & Articles: Authored articles on 'Effective communication in virtual teams' and 'Implementing agile in traditional businesses' for industry magazines
Your Name
IT Services Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Hewlett-Packard June 2020 - Present
Senior IT Services Manager
Implemented a highly effective IT service desk, improving first contact resolution by 20%.
Leveraged ITIL practices to reduce service disruption time by 15%, significantly improving productivity and customer satisfaction.
Managed a team of 8, developed key performance indicators leading to 10% overall performance improvement.
Resume Worded January 2018 - May 2020
IT Services Manager
Managed virtual infrastructure using VMware, resulting in a 20% decrease in hardware costs.
Implemented an automated ticketing system with integrated SLA monitoring resulting in a 15% improvement in case closure rates.
Key role in IT Strategy formation, increasing departmental efficiency by 18%. January 2016 - December 2017
IT Service Coordinator
Through diligent work with IT Service Management, improved SLA's by 15%.
Role in the implementation of Windows server resulted in increased system administration efficiency.
Participated in the implementation of Network Administration improvements resulting in fewer network incidents.
Resume Worded University Dec 2017
Master of Science in Information Systems Management
Specialized in Data Analytics and IT Project Management
Resume Worded Institute Nov 2015
Certified Information Systems Security Professional (CISSP)
Recognized globally for Information security proficiency
IT Management: ITSM, SDLC, Agile-Scrum, ITIL, DevOps, Resource Allocation
Network & Security: CISSP, Firewall, Network Security, Data Privacy, Risk Management, Vulnerability Assessment
Software & Deployment Tools: AWS, Docker, Ansible, Jenkins, Kubernetes, Git
Programing Languages: Python (Intermediate), SQL (Advanced), Java (Advanced), HTML (Intermediate)
Certifications: ITIL Foundation, Project Management Professional (PMP), Certified Scrum Master
Leadership & Volunteering: Hewlett-Packard Corporate Social Responsibility Committee (Lead Organiser), IT for Nonprofits (Tech Advisor)
Projects: Developed IT risk management framework for small businesses, Deployment of multi-tier network architecture for a medium scale business
Your Name
IT Consultant
City, Country  •  (123) 456-789  •  [email protected]  •
Deloitte June 2020 - Present
Senior IT Consultant
Coordinated with clients to develop IT strategies using ITIL methodologies, resulting in 10% overall client operation improvement.
Developed and implemented Virtualization solutions for major clients, reducing their hardware cost by 25%
Led a project for upgrading all SQL databases, optimizing it by 15% for faster data processing.
Resume Worded January 2018 - May 2020
IT Consultant
Successfully accomplished migration of data to cloud, leading to an increase in data availability and a 30% cost saving.
Worked on IT Service strategies that boosted client's productivity by 15%
Established a new networking system for a major client, guaranteeing 10% more uptime. January 2016 - December 2017
Junior IT Consultant
Assisted in the introduction of project management tools to client businesses, leading to a 10% increase in project completion speed.
Helped in the implementation of Active Directory and Windows Server in multiple client sites.
Supported senior consultants in network optimization projects leading to a 5% improvement in client's network performance.
Resume Worded Institute June 2020
Certification in Cybersecurity Management
Part-time training conducted alongside full time job at Deloitte
Resume Worded University May 2018
Master of Science in Information Technology
Graduated with Distinction
Award: Tech Innovator of The Year 2018
Programming: C#, Java, Python, Ruby, Swift, PHP
Web Technologies: HTML, CSS, JavaScript, jQuery, AJAX, Bootstrap
Databases: MySQL, PostgreSQL, MongoDB, Oracle, SQL Server
Tools & Platforms: GitHub, GitLab, Jenkins, AWS, Docker, Kubernetes
Certifications: Certified Information Systems Security Professional (2021), AWS Certified Solutions Architect (2019)
Leadership & Volunteering: Mentor at Girls Who Code, Technical team lead at Global Hackathon
Projects: Developed a task management tool used by 200+ professionals, Implemented an automated system for IT ruling compliance
Awards: Tech Innovator of the Year 2018, Deloitte Top Performer Award 2021

How do I add skills to an Information Technology (IT) resume?

Review the job posting closely.

Go through the Information Technology (IT) posting you're applying to, and identify hard skills the company is looking for. For example, skills like SQL, Network Administration and ITIL are possible skills. These are skills you should try to include on your resume.

Add industry skills like Windows Server and System Administration.

Add other common skills from your industry - such as IT Management, Active Directory and IT Service Management - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Domain Name System (DNS), Network Security and IT Operations - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Highlight any software engineering or development experience.

Programming and software development are common skill sets for Information Technology (IT) roles, so try to highlight related accomplishments in your summary, work experience or skills sections.

Use the exact job title.

Try to add the exact job title, Information Technology (IT), somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Information Technology (IT) Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Chief Information Officer (CIO) - 1

Resume Example
Chief Information Officer (CIO) - 2

Resume Example
Director of Information Technology

Resume Example
Chief Information Officer (CIO)

Resume Example

Resume Example
Highlights (Free)

Word Cloud for Information Technology (IT) Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Information Technology (IT) job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Information Technology (IT) Skills and Keywords to Include On Your Resume

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Get your Resume Instantly Checked, For Free

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Frequently Asked Questions

What skills do hiring managers want to see on an Information Technology (IT) resume?

On top Information Technology (IT) resumes, skills like IT Management, Windows Server, Network Administration, Active Directory, System Administration, SQL, ITIL and IT Service Management appear most often.

Depending on the exact role you're applying to, skills like Network Security, Domain Name System (DNS), Laptops, Pre-sales and IT Operations can also be effective keywords to include on your resume.

What are the differences in resume skills between an Information Technology Developer and an Information Technology Officer?

If you are writing an Information Technology Developer resume, try to emphasize skills like JavaScript, MySQL, Microsoft SQL Server, PHP, SQL, HTML, Java and Software Development.

Similarly, if you are writing an Information Technology Officer resume, emphasize skills like ITIL, Windows Server, Active Directory, Windows 10, Information Technology, TopDesk, IT Service Management and Windows 7.

What are good resume skills to include for different Information Technology (IT) roles and job titles?

Depending on the specific role you apply to, you may need to emphasize different skill sets. Here are a few examples:

  • Information Technology Officer: ITIL, Windows Server, Active Directory, Windows 10 and Information Technology
  • Information Technology Developer: JavaScript, MySQL, Microsoft SQL Server, PHP and SQL
  • Information Technology Business Analyst: Scrum, Requirements Analysis, Systems Analysis, Agile Methodologies and Requirements Gathering

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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