Delivery Driver

Delivery Driver Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Delivery Driver job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Professional Driving
  • Customer Service
  • Commercial Driving
  • Microsoft Access
  • Retail
  • Warehouse Operations
  • Sales
  •  Find out what your resume's missing
  • Forklift Operation
  • Logistics Management
  • Truck Driving
  • Transportation
  • Deliveries
  • Social Media
  • Cash Handling
  • Research
  • Adobe Photoshop

  •   Show full list

Resume Skills: Technical

  • Proficiency in GPS and Route Navigation Systems
  • Familiarity with Electronic Logistics and Management Software
  • GPS Navigation Systems
  • Order Management Systems
  • Mobile Solutions
  • Route Optimisation Software
  • Microsoft Office Suite
  • CRM Systems
  • Fleet Management Software
  • Handheld Delivery Device Technology
  • ERP Systems
  • MS Office Suite
  • SAP
  • Electronic Log Books
  • Vehicle Maintenance
  • DOT Physical
  • Hazmat Endorsement
  • Air Brake Adjustment
  • Reefer Operation
  •  Match your resume to these skills

Resume Skills: Driving

  • Heavy Truck Driving
  • Route Navigation
  • Defensive Driving
  • Hazardous Material Transport
  • Load Handling
  • Truck Maintenance
  • Vehicle Inspection
  • Expertise in driving various types of vehicles
  • Knowledge of road safety regulations
  • Precision Driving
  • Familiarity with DOT Regulations
  • Forklift Operation
  • Load Securing
  • Hand Truck Skills
  • Pallet Jack Operation
  • Pallet Jacks
  • Telehandlers
  • Route Navigations
  • Safety Protocols
  • Vehicle Maintenance
  • Van driving
  • Lorry driving
  • defensive driving
  • efficient route mapping
  • navigation (GPS systems)
  • pre-trip vehicle inspection
  • Defensive driving
  • Safe heavy load handling
  • Advanced navigation skills
  • Efficient route planning
  • Basic vehicle maintenance
  • Operation of digital tachographs
  •  Match your resume to these skills

Resume Skills: Software Proficiency

Resume Skills: Certifications & Regulations

Resume Skills: Languages

Resume Skills: Physical & Mental Stamina

Resume Skills: Communication & Customer Service

Resume Skills: Physical Capabilities

Resume Skills: Logistics

Resume Skills: Software

Resume Skills: Analytical Tools

Resume Skills: Process & Methodologies

Resume Skills: Delivery Management Tools

Resume Skills: Inventory Management

Resume Skills: Logistics Management

Resume Skills: Project Management

Resume Skills: Logistics & Navigation

Resume Skills: Tools & Software

Resume Skills: Certifications

  • CPC (Certified Professional Couriers)
  • Safe Driver Certification
  • Commercial Driver’s License (CDL)
  • Hazardous Materials Endorsement (HME)
  • Forklift Operation Certification
  •  Match your resume to these skills

Resume Skills: Physical Stamina

Resume Skills: Technology

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Delivery Driver Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Delivery Driver Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Delivery Driver
City, Country  •  (123) 456-789  •  [email protected]  •
FedEx January 2022 - Present
Senior Delivery Driver
Spearheaded an initiative to improve route efficiency, resulting in a 15% reduction in fuel costs and 10% increase in timely deliveries.
Trained 10+ new hires in professional driving techniques and company protocols, thereby decreasing instances of delivery errors by 20%.
Maintained a 98% customer service rating by resolving delivery issues promptly, efficiently managing time, and effectively handling customer interactions.
Utilized advanced logistics management tools to streamline delivery processes, leading to a reduction in late deliveries by 25%.
Helped increase company sales by 30% by ensuring quick and efficient deliveries, leading to a greater number of satisfied repeat customers.
FedEx June 2020 - Present
Lead Delivery Driver
Implemented a new route scheduling system, cutting down on delivery time by 15%
Trained and mentored 6 new drivers, leading to an increase in team delivery performance by 20%
Boosted customer satisfaction rates by 30% by introducing a streamlined communication system and ensuring prompt delivery times
Reduced fuel usage by 10% by encouraging efficient driving techniques among the team
Collaborated with other team leads to enhance operational efficiency, leading to a decrease in delivery mishaps by 18% June 2019 - December 2021
Delivery Driver
Successfully made 30+ daily deliveries while maintaining 100% safety record, reducing accidents and lowering insurance costs.
Operated forklift machinery to manage warehouse operations, increasing productivity by 20% and improving inventory accuracy.
Had zero record of late deliveries over 2 years, maximizing customer satisfaction and enhancing company reputation in the market.
Efficiently used Microsoft Access to manage and update delivery information accurately, reducing data errors by 15%.
Resume Worded May 2018 - June 2020
Delivery Driver
Revised delivery processes, improving overall time efficiency by 12%
Exemplified excellent customer service, contributing to a 15% increase in positive customer reviews
Followed strict safety procedures, resulting in a zero-accident record during tenure
UPS March 2016 - May 2018
Driver Assistant
Aided in optimizing delivery routes, resulting in a weekly save of 10 hours
Assured accurate and careful handling of packages, significantly reducing damage claims by 25%
Managed unexpected delivery scenarios, ensuring 100% rates of successful delivery within deadlines
Resume Worded Institute November 2021
Professional Certification in Logistics and Supply Chain Management
Specialized in Efficient Routing and Delivery strategies
Resume Worded University May 2019
Bachelor of Business Administration - Operations Management
Courses in Logistics, Transport Systems and Operations Management
Part-time studies during employment at
Driving Skills: Expertise in driving various types of vehicles, Knowledge of road safety regulations
Technical: Proficiency in GPS and Route Navigation Systems, Familiarity with Electronic Logistics and Management Software
Physical & Mental Stamina: Capable of heavy lifting, Ability to spend extensive time on the road, Stress Management skills
Communication & Customer Service: Excellent interpersonal communication skills, Good client-facing etiquette, Ability to handle customer complaints
Certifications: Commercial Driver’s License (CDL), Certified in First Aid and CPR
Professional Achievements: Outstanding Employee Award, FedEx (2022), The Fastest Delivery Award, (2021)
Leadership and Volunteering: Community Volunteer, Local Food Drive (2020-present), Led team building activities at FedEx (2022)
Your Name
Commercial Driver
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded February 2021 - Present
Lead Commercial Driver
Led a team of 12 commercial drivers, resulting in a 40% improvement in on-time delivery rates and enhanced team performance.
Performed transportation and deliveries of commercial goods with 100% accuracy, boosting sales by 25%
Enhanced logistics efficiency by implementing advanced route planning software, decreasing fuel usage by 10%.
Used Adobe Photoshop skills to create promotional materials, increasing social media engagement by 60%, leading to higher brand visibility.
UPS July 2018 - January 2021
Commercial Driver
Held an exemplary safety record while completing 50+ weekly commercial trips, reducing company-vehicle maintenance and insurance costs.
Implemented efficient cash handling processes, resulting in a 20% decrease in discrepancies and improved financial accountability.
Drove 2,000+ miles weekly in different weather conditions, ensuring zero delays in delivery timelines.
Resume Worded Institute March 2021
Certified Commercial Driver
Completed intensive hands-on training on advanced driving techniques
Resume Worded University June 2018
Bachelor of Transportation and Logistics Management
Focused modules on Transport Systems, Fleet Management
Achievements: Deans List 2016, 2017 (Top 10%)
Driving Skills: Precision Driving, Defensive Driving, Familiarity with DOT Regulations, Forklift Operation, Load Securing, Hand Truck Skills, Pallet Jack Operation
Technical Skill: GPS Navigation Systems, Electronic Log Books, Vehicle Maintenance, DOT Physical, Hazmat Endorsement, Air Brake Adjustment, Reefer Operation
Languages: English (Native), Spanish (Conversational)
Certifications: DOT Certified Medical Examiner's Certification (2021), Certified in First Aid and CPR.
Volunteering: Community Outreach Program (Volunteer driver delivering food donations, 2019-2020)
Awards: UPS Safe Driver Award (2020)
Professional Development: Completed Continuing Education Courses in Defensive Driving and Hazardous Material Handling (2019)
Your Name
Truck Driver
City, Country  •  (123) 456-789  •  [email protected]  •
C.H. Robinson March 2021 - Present
Senior Truck Driver
Managed long-distance deliveries, driving an average of 3000 miles weekly, while ensuring strict adherence to schedules and 99% on-time delivery rate.
Facilitated training sessions for junior drivers in truck driving, decreasing the team's accident rate by 30%.
Used precision logistics management methods to streamline truck loading processes, improving warehouse productivity by 15%.
Spearheaded the adoption of a cutting-edge transportation management system, reducing route times by 20%.
Implemented effective inspection protocols to ensure optimal vehicle condition, reducing maintenance costs by 10%.
Resume Worded August 2017 - March 2021
Truck Driver
Completed nationwide deliveries precisely and safely, maintaining 100% accident-free record over 4 years.
Communicated effectively with the customer service team to resolve any delivery issues, increasing customer satisfaction by 25%.
Efficiently handled over 5,000 lbs of loads daily, ensuring goods were in excellent condition upon arrival.
Resume Worded University January 2017
Master's Degree - Transport and Logistics Management
Coursework included Advanced Transport Economics, Logistics Engineering, and Supply Chain Modelling
Resume Worded Academic Center June 2015
Commercial Driver's License (CDL) Certification
Specialized training in Hazardous Material Transport, Vehicle Maintenance and Inspection
Driving Skills: Heavy Truck Driving, Route Navigation, Defensive Driving, Hazardous Material Transport, Load Handling, Truck Maintenance, Vehicle Inspection
Software Proficiency: Logistics Software (PC Miler, Direct Route), GPS and Navigation Systems, MS Office Suite (Word, Excel), E-Log Systems (Qualcomm, PeopleNet)
Certifications & Regulations: DOT Regulations, CDL Certification, First Aid/CPR Certified, OSHA Safety Regulations
Languages: English (Native), Spanish (Basic)
Certifications: Hazardous Material Endorsement (HME), Certified in Physical Load Handling, CPR and First Aid Certified (Red Cross)
Professional Associations, Conferences & Workshops: Member, Owner-Operator Independent Drivers Association (OOIDA), Attended 2020 Side Hauling Industry Workshop, Annual participant, Midwest Trucking Convention
Awards & Achievements: Driver of the Year, C.H. Robinson (2022), Superior Safety Record Award, Resume Worded (2019, 2020)
Volunteering: Volunteer Driver, Meals on Wheels, Monthly Food Drive volunteer, Local Food Bank
Your Name
Food Delivery Driver
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2019 - Present
Senior Food Delivery Driver
Directed an efficient delivery strategy, cutting route times by 35% resulting in year-on-year increased delivery numbers.
Improved customer satisfaction rates by 25% within the first six months by maintaining excellent delivery and service standards.
Trained and mentored 10 new food delivery drivers in navigation and customer service techniques.
Streamlined food stocking process, increasing efficiency by 40%, and ensuring no late delivery issues.
Applied mathematical skills to accurately manage cash transactions, reducing cash handling errors by 95%. June 2016 - December 2018
Food Delivery Driver
Established a strong rapport with customers, leading to a 20% increase in repeat orders within a year.
Mastered professional driving skills, resulting in a 100% accident-free record throughout tenure.
Operated advanced dispatching software with proficiency, reducing order mistakes by 30%.
FedEx March 2014 - May 2016
Courier Driver
Maintained an exceptional delivery completion rate of 99%, ensuring FedEx's standing as a reliable service provider.
Reduced fuel costs by 15% by choosing the most efficient routes.
Resume Worded Institute May 2019
Certificate in Advanced Route Planning
Focused on enhancing delivery efficiency through advanced planning techniques
Resume Worded University May 2014
Bachelor of Arts - Business Administration
Specialized in Logistics and Supply Chain Management
Recipient of Excellence in Logistics Award
Driving and Delivery: Safe Driving Techniques, Advanced Navigation, Time-efficient Route Planning, Vehicle Maintenance, GPS Devices, Understanding Traffic Patterns
Customer Service: Communication, Problem Solving, Conflict Resolution, Customer Relationship Management (CRM), Order Tracking, Customer Satisfaction Monitoring
Technology: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, Delivery Driver Apps (Uber Eats, Postmates, Doordash, GrubHub), Basic Troubleshooting
Health and Safety: Food Safety Guidelines, Basic First Aid, Fire Safety, COVID-19 Safety Protocols, General Safety Procedures, Emergency Response
Certifications: Commercial Driver License (CDL), ServSafe Food Handler Certificate, Red Cross Basic First Aid Certification
Awards and Recognitions: 2018 Outstanding Delivery Driver, 2017 Employee of the Month (FedEx), 2016 Excellence in Customer Service (FedEx)
Volunteering: Regular Volunteer at Local Soup Kitchen, Organized Charity Drive for Homeless Shelter (2019)
Professional Development: Attended the 2020 National Logistics and Delivery Conference, Member of the American Trucking Association (ATA)
Your Name
Delivery Team Lead
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded November 2018 - Present
Delivery Team Lead
Led a team of 15 drivers, streamlining strategies for efficient routes which reduced delivery time by an average of 20%.
Implemented a customer feedback system to improve the service quality; resulted in a 40% increase in positive customer reviews.
Initiated a professional driving training program which reduced traffic violation incidents amongst team by 35%.
Developed a stock rotation strategy, which consequently pushed down the waste figures by 500 pounds monthly.
Managed cash transactions with accuracy, shortened end-of-day cash handling process by 30 minutes.
Pizza Hut May 2015 - October 2018
Food Delivery Driver
Applied effective food and beverage handling techniques to maintain a 98% customer satisfaction rating.
Enhanced the Python-based order tracking system, cutting down order processing time by 15%.
Streamlined payment process to reduce transaction discrepancies, raising accurate transactions to 99%.
Amazon August 2011 - April 2015
Warehouse Operative
Played a key role in the warehouse and helped cut down order errors by 20% through an efficient packing and inventory system.
Mastered a range of computer-based skills, including data entry and basic coding.
Resume Worded University April 2015
Master's in Business Administration - Supply Chain Management
Specialized in logistics and supply chain strategies
Resume Worded Institute July 2011
Bachelor of Science - Business Administration
Major in Operations Management
Minor in Customer Relations Management
Logistics Management: Routing, Vehicle Scheduling, Fleet Management, Delivery Tracking, Inventory Management, Warehouse Management
Technologies: Route navigation tools (Google Maps, Waze), Order Management Systems, Warehouse Management Systems (SAP), GPS Tracking systems, Barcode Scanner
Certifications: Certified Supply Chain Professional (CSCP), Food Handling Safety (ServSafe), Commercial Driver's License (CDL)
Languages: English (Native), Spanish (Conversational)
Awards: Best Delivery Team Lead Award - Resume Worded (2019, 2020), Safe Driver Award - Pizza Hut (2017, 2018)
Leadership & Volunteering: Food Bank Volunteer - Second Harvest (Weekly), Team Leader - Annual City Marathon
Courses: Advanced Course in Customer Relationship Management (2020), Operational Excellence Training (2018)
Projects: Development of efficient delivery route system using real-time traffic data
Your Name
Delivery Logistics Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE October 2017 - Present
Delivery Logistics Coordinator
Coordinated efficient delivery routes through advanced logistics software, reducing delivery time by over 50%.
Devised a training module for safe food handling, reducing associated illnesses by 75% among customers.
Developed a Python-based tool to streamline driver dispatch process, improving response times by up to 40%.
Processed heavy cash transactions with zero errors in a three year period.
Established delivery issue resolution process, reducing customer service interaction by 30%.
Domino's Pizza May 2014 - September 2017
Food Delivery Driver
Carved an efficient delivery route strategy which cut drive-times by 35%, increasing the number of deliveries.
Leveraged interpersonal skills to build solid relationships with regular customers, increasing repeat orders by 15%.
Accurately managed end-of-shift cash reconciliation, reducing discrepancies by 70%.
Walmart January 2013 - April 2014
Warehouse worker
Boosted general warehouse efficiency by 20% through better organization and stocking techniques.
Earned 'Employee of the Month' for exceptional teamwork and dedication.
Resume Worded University May 2013
Bachelor of Business Administration - Logistics and Supply Chain Management
Minor in Statistics
Awarded: Dean's List 2013 (Top 5%)
Resume Worded Institute October 2017
Certified Supply Chain Professional (CSCP)
Part time certification while working as Food Delivery Driver at Domino's Pizza
Software: JD Edwards, Oracle Transportation Management, Microsoft Excel (Advanced), Microsoft Office Suite
Supply Chain: Supply Chain Optimization, Inventory Management, Demand Planning, Demand Forecasting
Transportation: Route Planning, Load Planning, Fleet Management, Freight Forwarding
Languages: English (Native), Spanish (Conversational)
Certifications: Certified in Lean Six Sigma (2020), Certified in Transportation & Logistics (CTL, 2017)
Volunteering: Food Bank Organization (Logistics Volunteer - helped to manage the distribution of food in multiple locations)
Projects: Implemented a cost-saving delivery route plan at Domino's Pizza that reduced gas expenses by 15%
Your Name
Delivery Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded November 2019 - Present
Senior Delivery Specialist
Improved customer satisfaction by 30% by strategizing and executing effective service delivery methods for company’s portfolio
Expedited delivery routes using Microsoft Access leading to a 25% decrease in delivery time
Handed complex client issues ensuring seamless service delivery thereby reducing customer complaints by 45%
Implemented Agile Methodologies to handle multiple assignments and reduced project delivery timelines by 20%
Integrated a new software which increased delivery tracking efficiency by 35%
Amazon July 2016 - October 2019
Delivery Specialist
Implemented strategic planning in delivery routing and reduced costs by $2500 annually
Used SQL queries to optimize route mapping, reducing travel distances by 15%
Installed a new inventory management system leading to a more accurate and quick stock analysis
FedEx June 2015 - July 2016
Junior Delivery Specialist
Enhanced team productivity by 20% with effective communication and coordination
Managed daily inventory and reduced discrepancies by 10%
Ensured service delivery on-schedule 98% of the time through disciplined time management
Resume Worded Institute March 2017
Certificate in Logistics and Supply Chain Management
Course included practical exercises on inventory management, supply chain design, and freight handling
Resume Worded University May 2015
Bachelor's Degree in Business Management
Specialization in Operations Management
Part of the University's Logistics and Supply Chain Student Association
Delivery Software: OnFleet, Tookan, Routific, FarEye, Zippykind
Logistics & Distribution: Inventory Management, Route Planning, Loading Procedures, Risk Mitigation, Schedule Coordination
Regulatory Compliance: OSHA Guidelines, Safety Regulations, Food Safety Measures, Hazardous Material Handling
Technical Skills: Microsoft Office Suite (Excel, Word, PowerPoint), Familiar with Warehouse Management Systems (WMS)
Certifications: Commercial Driver's License (CDL), Certified Supply Chain Professional (CSCP)
Leadership & Volunteering: Organized Annual Logistics and Supply Chain Management Conferences, Volunteer at local food bank for goods distribution
Projects: Initiated a project at Amazon to streamline the delivery process, reducing delivery time by 15%
Your Name
Logistics Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE May 2018 - Present
Senior Logistics Coordinator
Managed cross-functional coordination leading to a 15% increase in delivery efficiency
Implemented robust business analysis enhancing delivery accuracy to 99%
Led an initiative for change management in logistics process leading to a savings of 120 hours weekly
Mastered EMC Storage and Unix systems to handle logistic databases
Reduced inventory carry cost by $3000 annually through strategic planning
Walmart September 2014 - April 2018
Logistics Coordinator
Initiated a project management strategy increasing delivery speed and customer satisfaction by 28%
Managed a team of 10 junior logistics members thereby improving team efficiency
Reduced project lag time by 12% through ITIL practices
DHL August 2013 - August 2014
Assistant Logistics Coordinator
Managed requirement analysis, improving logistics operations by 15%
Resume Worded University August 2017
Master of Business Administration (Supply Chain Management)
Specialization: Supply Chain Analytics, Operations Management
Resume Worded Academic Center August 2012
Bachelor of Science in Business Administration - Logistics and Supply Chain Management
Minor in Transportation Management
Awards: Dean’s List Top 10%, and Outstanding Academic Achievement in Supply Chain Management
Logistics Software: Oracle Logistics, SAP Logistics Execution, Insight Inventory Management, Microsoft SCM, Warehouse-OS
Supply Chain Management: Inventory Management, Strategic Planning, Distribution Management, Quality Control/Reduction of Defects, Import/Export Operations
Data Analysis Tools: Advanced Microsoft Excel (VBA, Macros, Pivot Tables), SQL, Tableau, Power BI
Transportation Management Systems: TransCAD, JDA TMS, MercuryGate TMS, Oracle TMS, RouteSmart
Certifications: Certified in Production and Inventory Management (CPIM), Association for Supply Chain Management
Projects: Developed a full-scale plan to reduce logistics costs by integrating automated AI processes in Inventory Management at resulted in reduction of costs by 15% over one year
Professional Development: Completed Coursera courses - Master Control in Supply Chain Management and Logistics, Logistics and Supply Chain Management, and Purchasing Strategy and Leadership
Volunteering: Organized and led a fundraising campaign for local food bank, raised over $5,000
Your Name
Supply Chain Associate
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2020 - Present
Senior Supply Chain Associate
Streamlined software development life cycle in logistics system, improving system performance by 25%
Led strategic planning initiatives resulting in annual savings of $5000
Managed social media for logistics concerns, leading to 35% increased customer interaction
Decreased delivery lead time by 18% through effectual shop floor planning
Managed integration of a new vendor management software increasing vendor interaction efficiency by 40%
Hyundai September 2016 - December 2019
Supply Chain Associate
Initiated advanced inventory management system and reduced inventory discrepancies by 17%
Improved service delivery by 22% through effective change management
Implemented Windows-based tracking system improving truck loading efficiency by 15%
BMW June 2015 - August 2016
Junior Supply Chain Associate
Introduced digital filing of documents, reducing paper usage by 60%
Managed timely delivery of raw material to shop floor, improving production efficiency by 10%
Resume Worded University December 2019
Master of Business Administration - Supply Chain Management
Specialized in operations management, process improvement, and lean manufacturing strategies
Resume Worded Academic Center May 2015
Bachelor of Science in Business Administration - Logistics and Supply Chain Management
Emphasis on sustainability in supply chain, Member of Supply Chain Management Association
Supply Chain Software: SAP, Oracle, JDA Supply Chain Planner, Manhattan SCOPE
Technical: Microsoft Office Suite, Project Management, SQL, VBA, Tableau
Supply Chain Skills: Forecasting, Inventory Management, Vendor Management, Procurement, Shipping and Receiving, Demand Planning
Certifications: Certified in Production and Inventory Management (CPIM) - APICS, Six Sigma Green Belt
Projects: Led an initiative to reduce transportation costs by 15% over 6 months at Hyundai, Implemented an automated ordering system at BMW resulting in improved order accuracy
Professional Training: Participated in Lean Manufacturing and Process Improvement Workshop, Attended Global Trade Compliance Seminar
Professional Affiliation: Member of Council of Supply Chain Management Professionals (CSCMP)
Your Name
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE August 2020 - Present
Lead Courier
Introduced new GPS navigation software, reducing delivery misroutes by 20%
Oversaw a team of 8 couriers, improving team delivery performance by 15%
Implemented a new package handling protocol, reducing package damage by 25%
Excelled in customer communication, increasing positive feedback by 20%
Pioneered an eco-driving initiative, leading to a reduction in fuel expenses by 13%
Resume Worded July 2018 - August 2020
Coordinated with team to streamline delivery routes, reducing travel time by 10%
Maintained a perfect safety record over a span of 2 years, ensuring zero incidents
Utilized effective communication skills to resolve customer queries satisfactorily, improving customer satisfaction by 12%
DHL April 2016 - July 2018
Courier Assistant
Provided assistance in package sorting, ensuring 20% quicker dispatch
Contributed to an efficient delivery system, decreasing package misplacements by 15%
Implemented effective conflict resolution skills to address customer issues, enhancing customer retention by 10%
Resume Worded Institute July 2020
Certified Professional Couriers Program
Certification focused on logistics, scheduling, customer service, and safety measures.
Resume Worded University March 2016
Bachelor of Science in Business Administration
Specialization in Logistics & Supply Chain Management
Coursework: Transportation & Warehouse Management, Global Logistics, Supply Chain Analytics
Logistics & Navigation: Google Maps, Waze, RoadWarrior, Route4Me, Handheld GPS devices
Tools & Software: Fleet management software, Scanners and barcode readers, CRM systems, MS Office (Word, Excel, PowerPoint)
Certifications: CPC (Certified Professional Couriers), Safe Driver Certification
Languages: English (Native), Spanish (Conversational)
Awards: Courier of the Year, (2021), Safety Award, Resume Worded (2019)
Volunteering: Meals on Wheels, Delivery Driver (2018 - Present)
Leadership: Team Lead for DHL North East Zone (2017-2018)
Your Name
Logistics Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded July 2020 - Present
Senior Logistics Coordinator
Transformed vendor management operations, reducing costs by 10%
Led a cross-functional team to integrate logistical processes, improving operational efficiency by 15%
Implemented an inventory management system, reducing excess stock by 20%
Negotiated contracts with vendors that led to a 10% decrease in transportation costs
Overhauled delivery scheduling, resulting in a reduction in late deliveries by 25% June 2018 - July 2020
Logistics Coordinator
Managed a 20% improvement in delivery times by restructuring the dispatch system
Maintained 100% accuracy in inventory tracking, minimizing loss and waste
Increased customer satisfaction by 15% through effective complaint resolution within established deadlines
Amazon May 2016 - June 2018
Logistics Assistant
Assisted in reducing transport costs by 5% by negotiating with vendors
Achieved a 10% decrease in stock-outs through a revised inventory management system
Strengthened team efficiency by initiating regular process trainings
Resume Worded University June 2018
Master of Business Administration (MBA) - Logistics and Supply Chain Management
Concentrations: Supply Chain Management and Inventory Control.
Resume Worded Academic Center May 2016
Certificate in Logistics Planning and Management
Coursework included: Trade Logistics, Freight Transportation, Warehouse Management.
Acquired skill: Proficient with logistics software such as SAP and Nagisa.
Logistics Management: Inventory Management, Supply Chain Management, Warehouse Management, Transportation Management, Demand Planning, SAP
Project Management: Risk Management, Scheduling, Cost Management, Agile, Scrum, Lean
Software: Microsoft Office Suite (Advanced), SAP (Advanced), Oracle (Intermediate), Google Workspace (Advanced)
Analytical Tools: Tableau, MS Excel (Pivot Tables, VLOOKUP, Macros), Google Analytics, SPSS
Certifications: Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), SAP Certified Application Associate - Supply Chain Planning and Execution with SAP for Oil & Gas
Leadership & Volunteering: Member, Council of Supply Chain Management Professionals (CSCMP), Volunteer, Feed the Children (Logistics Division)
Projects: Designed and executed an optimized inventory control system for, reducing excess inventory by 30%.
Awards: Logistics Coordinator of the Year,, 2019
Your Name
Delivery Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE September 2020 - Present
Lead Delivery Coordinator
Developed a process for driver scheduling that improved punctuality by 20%
Successfully managed a team of 10 delivery drivers, achieving a 15% team efficiency increase
Negotiated effectively with vendors to reduce costs by 10%
Facilitated a 5% increase in customer satisfaction through efficient complaint handling
Reduced delivery times by 8% through the introduction of a new route optimization software
Resume Worded August 2018 - September 2020
Delivery Coordinator
Achieved a decrease in delivery cycle time by 10% through improved scheduling
Set a record for resolving 95% of customer issues within 24 hours
Implemented a driver incentive program, leading to a 15% improvement in delivery commitments
Apple June 2016 - August 2018
Delivery Assistant
Contributed to a 5% improvement in delivery times by assisting in route planning
Maintained accurate delivery records, ensuring zero incidents of misdeliveries
Led an initiative to provide regular driver feedback, leading to a 10% improvement in service standards
Resume Worded Institute November 2020
Certification in Advanced Supply Chain Management
Learned strategies on how to manage and streamline delivery operations.
Resume Worded University May 2016
Bachelor's Degree in Business Administration
Major in Operations Management
Recognized with Top Performer Award for exceptional coursework in logistical operations and supply chain management.
Delivery Management Tools: UPS WorldShip, FedEx Ship Manager, DHL Express, USPS Click-n-Ship, AfterShip
Technical: MS Office Suite (Advanced), CRM Systems (Intermediate), SAP (Intermediate)
Languages: English (Native), Spanish (Conversational)
Inventory Management: Stock Taking, Inventory Control, Goods Receiving, Zoho Inventory, WMS Systems
Certifications: Certified in Project Management (PMP) - PMI, Lean Six Sigma Yellow Belt
Volunteering: Food Bank Volunteer - Coordinated the smooth and efficient delivery of donated food supplies.
Leadership: Initiative Lead - Lead a cross-functional team to implement a new delivery tracking system that increased efficiency by 25%.
Achievements: Awarded 'Employee of the Year' at Resume Worded for outstanding performance and commitment to customer service.
Your Name
Supply Chain Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded October 2020 - Present
Senior Supply Chain Specialist
Initiated a vendor rationalization process, resulting in cost savings of 20%
Enabled a 15% increase in overall supply chain efficiency by coordinating with cross-functional teams
Redesigned freight allocation, reducing delivery time by 12%
Implemented a robust supplier performance tracking system, improving supplier output quality by 10%
Streamlined distribution networks, reducing logistical expenses by 8% September 2018 - October 2020
Supply Chain Specialist
Contributed to a 10% improvement in delivery times by optimizing supply routes
Reduced inventory holding costs by 15% by implementing a just-in-time inventory system
Improved supplier relationships leading to a 20% increase in on-time deliveries
Walmart August 2016 - September 2018
Supply Chain Assistant
Assisted in reducing storage costs by 5% by optimizing storage patterns
Initiated a vendor feedback program that improved supplier response times by 15%
Played a key role in a project that improved delivery accuracy by 10% through the use of GPS tracking
Resume Worded University May 2018
Master of Business Administration - Supply Chain Management
Specialization in Global Logistics & Supply Chain Analytics
Resume Worded Academic Center August 2016
Certified Supply Chain Professional (CSCP)
Earned through the Association for Supply Chain Management (ASCM)
Software: SAP, Oracle ERP, MS Office, Jira, Trello
Analytical Tools: Tableau, Power BI, Advanced Excel, Google Analytics, SQL
Process & Methodologies: Lean Six Sigma, Kaizen, JIT, 5S, Kanban, Demand Forecasting
Languages: English (Native), Spanish (Fluent), Mandarin (Basic)
Certifications: Six Sigma Green Belt (2021), Advanced Certificate in Strategic Procurement (2020)
Leadership & Volunteering: Logistics Without Borders (Project Leader, 2018-2020), Resume Worded Food Drive (Volunteer, 2017-2019)
Awards: Supply Chain Specialist of the year (2019), Excellence in Logistics Management Award (2017)
Professional Associations: Member of the Council of Supply Chain Management Professionals (CSCMP), Member of Association for Supply Chain Management (ASCM)

How do I add skills to a Delivery Driver resume?

Review the job posting closely.

Go through the Delivery Driver posting you're applying to, and identify hard skills the company is looking for. For example, skills like Professional Driving, Retail and Forklift Operation are possible skills. These are skills you should try to include on your resume.

Add industry skills like Warehouse Operations and Commercial Driving.

Add other common skills from your industry - such as Microsoft Access, Sales and Customer Service - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Research, Social Media and Truck Driving - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Use the exact job title.

Try to add the exact job title, Delivery Driver, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Delivery Driver Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Delivery Driver job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Delivery Driver Skills and Keywords to Include On Your Resume

Delivery Driver Soft Skills

Here are common soft skills that appear on Delivery Driver job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Computer Literacy
  • Team Leadership
  • Public Speaking

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Delivery Driver Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example

Resume Example
Highlights (Free)

Resume Example
Modern Two-Column

Resume Example
Clean Modern

Resume Example
Entry-Level (Free)

Resume Example

Browse Skills from Similar Jobs

Frequently Asked Questions

What are the top skills you should add to your Delivery Driver resume?

Some popular Delivery Driver hard skills are Professional Driving, Customer Service, Commercial Driving, Microsoft Access, Retail, Warehouse Operations, Sales and Forklift Operation.

Depending on the job you apply to, skills like Transportation, Logistics Management, Research, Truck Driving and Social Media can also be good to include on your resume.

What soft skills are common in Delivery Driver roles?

Soft skills like Communication, Teamwork, Time Management, Organization Skills and Critical Thinking are essential for Delivery Driver roles and jobs.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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