As a Customer Service Manager, you have transferrable skills that would make you a good fit for other similar jobs. Here's a list of related jobs, possible career transitions and alternative careers, based on skills you likely have.
These job titles are similar to the Customer Service Manager role, and are often used interchangeably by companies. For example, some employers may refer to a Customer Service Manager as either a Customer Service Representative or a Customer Service Specialist.
A Customer Service Representative shares 81% of core skills with a Customer Service Manager.
A Customer Service Specialist shares 83% of core skills with a Customer Service Manager.
A Director Of Customer Service shares 80% of core skills with a Customer Service Manager.
A Service Manager shares 79% of core skills with a Customer Service Manager.
A Customer Success Specialist shares 51% of core skills with a Customer Service Manager.
A Customer Experience Manager shares 73% of core skills with a Customer Service Manager.
Here is a list of possible career transitions and similar professions a typical Customer Service Manager often moves into, within or outside their industry.
An Operations Manager shares 79% of core skills with a Customer Service Manager.
An Account Manager shares 66% of core skills with a Customer Service Manager.
A Salesperson shares 75% of core skills with a Customer Service Manager.
A Store Manager shares 52% of core skills with a Customer Service Manager.
A Sales Manager shares 69% of core skills with a Customer Service Manager.
An Office Manager shares 52% of core skills with a Customer Service Manager.
A Director Of Operations shares 71% of core skills with a Customer Service Manager.
An Account Executive shares 57% of core skills with a Customer Service Manager.
A Support Manager shares 75% of core skills with a Customer Service Manager.
If you're a Customer Service Manager and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.
We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Customer Service Manager. Building these skills will set you up for the most number of the above careers.
Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.
The most in-demand skills you need to become a Store Manager are:
The most in-demand skills you need to become an Account Executive are:
Job titles that are especially common for a Customer Service Manager to move into include Store Manager, Salesperson, Account Executive, Operations Manager, Director Of Operations, Support Manager, Sales Manager and Account Manager.
Job titles that are especially common for a Customer Service Manager to move into include Support Manager, Operations Manager, Sales Manager, Salesperson, Director Of Operations, Office Manager, Account Executive and Store Manager.
Jobs that are very similar to a Customer Service Manager include a Director Of Customer Service, Customer Service Representative, Service Manager, Customer Service Specialist, Customer Success Specialist and Customer Experience Manager.
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