Store Manager

Store Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Store Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Retail
  • Store Management
  • Inventory Management
  • Merchandising
  • Retail Sales
  • Sales
  • Visual Merchandising
  • Customer Service
  • Sales Management
  • Management
  • Loss Prevention
  • Inventory Control
  • Microsoft Access
  • Marketing
  • Teaching
  • Fashion
  • Recruiting
  • Apparel
  •   Show full list

Resume Skills: Software

  • JDA Retail Management
  • IBM Watson
  • Microsoft Office Suite
  • POS Systems
  • Retail CRM Systems
  • MS Office Suite
  • Retail Point of Sale (POS) Systems
  • JDA Software
  • E-commerce Platforms
  • MS Office Suite (Excel, PowerPoint, Word)
  • QuickBooks
  • Retail Management Systems
  • Point of Sale (POS) Systems
  • CRM Software
  • Inventory Management Software(Magento/Shopify)
  • MS Office (Word, Outlook, Excel, PowerPoint)
  • Retail Pro
  • Vend POS
  • ERPLY Retail Systems
  • Lightspeed Retail
  • Loyverse POS
  • ShopKeep
  • Square for Retail

Resume Skills: Digital Marketing

  • Online marketing campaigns
  • SEO optimization
  • Social media advertising
  • Google AdWords
  • Email marketing
  • Content creation
  • Facebook Ads
  • Google Analytics
  • Social Media Advertising (Instagram, Snapchat, Twitter)
  • Email Marketing
  • SEO
  • Social Media Advertising
  • Content Marketing
  • Web Analytics

Resume Skills: Management

  • Inventory Management
  • Team Leadership
  • Store Operations
  • Merchandise Planning
  • Customer Service
  • Conflict Resolution
  • Supply Chain Management
  • Staff Development
  • Profit Enhancement
  • Vendor Relations
  • Cost Control
  • Budgeting
  • Sales Forecasting
  • Pricing Strategy
  • Staff Scheduling
  • Loss Prevention
  • Employee Training
  • Sales Strategy
  • Operations Management
  • Performance Analytics
  • Visual Merchandising
  • Leadership
  • Training &Development
  • Strategic Planning
  • Budgeting & Financial Planning
  • Customer Service Management
  • Budget Management
  • Profit & Loss Management
  • Pricing Strategies
  • Profit & Loss
  • Financial Analysis
  • Inventory Control
  • Staff Recruitment
  • Training & Development

Resume Skills: Financial

  • Budget Management
  • Sales Forecasting
  • Profit & Loss Management
  • Pricing Strategies
  • Profit & Loss
  • Financial Analysis
  • Forecasting
  • Budgeting
  • Cash Flow Management
  • Profit-and-Loss Statements
  • Sales Analysis
  • Revenue Growth
  • Pricing Strategy
  • Financial Reporting
  • P&L Management

Resume Skills: Retail Ops & Inventory

  • Oracle Retail
  • SAP Retail
  • JDA Software
  • Epicor Retail
  • Retail Pro
  • Visual Retail Plus
  • POSist
  • Epos Now
  • AmberPOS
  • NCR Counterpoint
  • JDA Retail Planning
  • Brightpearl
  • NetSuite Retail
  • Lightspeed Retail

Resume Skills: Retail Business

  • Merchandising
  • Store Setup
  • Visual Merchandising
  • Product Development
  • Supply Chain Management
  • Vendor Negotiation
  • Inventory Control
  • Forecasting
  • Sales Analysis
  • Retail Buying
  • Merchandising Planning

Resume Skills: Sales & Marketing

  • Leadership
  • Training &Development
  • Strategic Planning
  • Sales Forecasting
  • Budgeting & Financial Planning
  • Customer Service Management
  • Market Analysis
  • Merchandising
  • Brand Development
  • POP Displays
  • Public Relations

Resume Skills: Tools

  • Excel
  • PowerPoint
  • Word
  • Outlook
  • Microsoft Office Suite
  • Retail Pro
  • SAP
  • POS Systems

Resume Skills: Sales Software

  • Salesforce
  • Zoho CRM
  • HubSpot
  • Pipedrive
  • Freshsales
  • Marketo

Resume Skills: Project Management

  • Asana
  • Slack
  • Trello
  • Microsoft Project
  • Google Workspace

Resume Skills: E-commerce Platforms

  • Shopify
  • Magento
  • BigCommerce
  • WooCommerce
  • Salesforce Commerce Cloud

Resume Skills: Sales Techniques

  • Upselling Techniques
  • Interactive Selling
  • Value-Added Selling
  • Consultative Selling
  • Strategic Account Selling
  • Complex Solution Selling

Resume Skills: Languages

  • English
  • Spanish
  • Mandarin
  • French
  • Italian

Resume Skills: Sales

  • Sales Training
  • Cross-selling
  • Upselling
  • Quick Lerner
  • Pricing Strategy
  • Visual Merchandising

Resume Skills: Management Tools

  • Microsoft Office (Outlook, Excel, PowerPoint)
  • Point of Sale (POS) Systems
  • Inventory Management Software
  • Employee Scheduling Software

Resume Skills: Retail Industry Knowledge

  • Product Sourcing
  • Branded Merchandise
  • Pricing Strategy
  • Sales Techniques

Resume Skills: Retail Technology

  • POS Systems
  • Inventory Management Software (NetSuite, Vend)
  • Retail Analytics (Periscope)
  • Customer Relationship Management (Shopify CRM)

Resume Skills: Techniques

  • Merchandising
  • Visual Display
  • Store Layout and Design
  • Retail Marketing
  • Staff scheduling
  • Sales forecasting

Resume Skills: Natural Leadership

  • Team Building
  • Performance Evaluations
  • Training and Development
  • Conflict Resolution
  • Hiring

Resume Skills: Customer Service

  • Customer Retention
  • Conflict Resolution
  • Complaint Handling
  • Salesmanship
  • Relationship Building
  • Upselling
  • Customer Relations
  • Sales

Resume Skills: Technology

  • CRM Software (Salesforce)
  • Point of Sales (POS) Systems
  • Microsoft Office
  • Data Analysis
  • ERP Systems (Oracle)
  • Social Media Advertising

Resume Skills: Inventory Management

  • Inventory Forecasting
  • Inventory Valuation
  • Stock Rotation
  • Inventory Audit
  • Dead Stock Management
  • Surplus Management
  • Stitch Labs
  • Zoho Inventory
  • RetailOps
  • Finale Inventory
  • TradeGecko
  • inFlow Inventory

Resume Skills: Communication Tools

  • Slack
  • Zoom
  • Google Meet
  • Skype
  • Trello

Resume Skills: Marketing

  • Market Research
  • Customer Segmentation
  • Promotional Marketing Strategies
  • Social Media Marketing

Resume Skills: Inventory

  • Inventory Management
  • Merchandise Planning
  • Vendor Management
  • Stock Control

Resume Skills: Technologies

  • POS Systems
  • E-commerce platforms
  • Retail Analytics
  • MS Office Suite
  • CRM software
  • Employee scheduling software

Resume Skills: Finance

  • Budgeting
  • Financial Reporting
  • P&L Management
  • Sales Analysis
  • Cash Handling
  • Revenue Generation

Resume Skills: Business

  • Project Management
  • Strategy Development
  • Team Leadership
  • Budgeting & Financial Statement Analysis
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Store Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Store Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Department Supervisor
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2018 - Present
Department Supervisor
Overhauled department's sales strategy, leading to an impressive 35% increase in sales
Continually maintained high team productivity leading to better sales performance
Initiated monthly inventory checks that led to a significant reduction in stock discrepancies
Managed merchandise displays effectively, resulting in a 20% uplift in department footfall
Implemented a comprehensive staff training plan which improved sales techniques and overall productivity by 25%
Coached.com June 2015 - December 2017
Senior Sales Associate
Contributed to 15% sales growth through effective customer engagement
Assisted with stock control process leading to a reduction in stock loss
Took responsibility for visual merchandising resulting in consistent store appeal
Walmart April 2013 - May 2015
Sales Associate
Maintained high levels of customer service leading to positive customer feedback
Supported stock control measures by maintaining accurate inventory records
EDUCATION
Resume Worded University May 2013
Master of Business Administration - Sales and Marketing
Concentration in Retail Management and E-commerce
Resume Worded Institute April 2011
Bachelor of Business Administration - Marketing
Courses focused on consumer behavior, market research, and sales management
SKILLS
Sales Software: Salesforce, Zoho CRM, HubSpot, Pipedrive, Freshsales, Marketo
Project Management: Asana, Slack, Trello, Microsoft Project, Google Workspace
Retail Ops & Inventory: Oracle Retail, SAP Retail, JDA Software, Epicor Retail, Retail Pro
E-commerce Platforms: Shopify, Magento, BigCommerce, WooCommerce, Salesforce Commerce Cloud
OTHER
Certifications: Certified Professional Sales Person (CPSP), Project Management Professional (PMP)
Leadership & Volunteering: Community Outreach Chair - Local Chamber of Commerce, Mentor - Coached.com Career Mentoring Program
Awards: Top Department Supervisor - Resume Worded (2020, 2019), Sales Associate of the Year - Walmart (2014)
Professional Development: Completed comprehensive leadership training program at Resume Worded, Regularly attend industry conferences and trade shows
Your Name
Store Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com July 2019 - Present
Store Coordinator
Created numerous retail sales strategies that boosted store-wide sales by 30% in one fiscal year.
Enhanced visual merchandising and display efforts, which increased customer engagements and boosted sales by 25%.
Conceived and executed effective inventory control measures, reducing excess stock by 40%.
Walmart April 2017 - June 2019
Assistant Store Manager
Streamlined operational procedures, boosting efficiency by 35%.
Facilitated training sessions for 20 new hires, improving their retail sales techniques and customer service skills.
Implemented a new logistic management system, which improved stocking efficiency by 50%.
Resume Worded June 2015 - March 2017
Sales Associate
Negotiated and closed deals with more than 500 customers, exceeding sales target by 15%.
Leveraged excellent customer service to retain 75% of customers, contributing to store’s high customer satisfaction rate.
Optimized product display which improved visual merchandising and increased product sales by 20%.
EDUCATION
Resume Worded University December 2014
Bachelor of Business Administration - Retail Management
Concentration in Retail Operations and Merchandising
Received full academic scholarship due to high school excellence
Resume Worded Academic Center April 2017
Certified Professional in Retail Operations
Part-time Certification alongside working as Assistant Store Manager at Walmart
SKILLS
Merchandising: Planograms, Visual Merchandising, Stock Control, Price Management, Inventory Replenishment, Merchandise Presentation
Customer Service: Consumer Behavior Understanding, Complaint Management, Relationship Building, Customer Retention, Customer Experience Enhancement, Conflict Resolution
Technical: POS Software (Advanced), Microsoft Office Suite (Excel, Word, PowerPoint), Inventory Management Software, E-commerce Platforms, SAP Retail
Leadership & Compliance: Store Operations Management, Team Leadership, Employee Training, Loss Prevention Techniques, Health & Safety Compliance
OTHER
Certifications: Certified in Visual Merchandising from National Retail Federation
Leadership & Volunteering: Volunteer Event Coordinator for annual local charity auction, Organized Walmart's local food drive in 2018 and 2019
Projects: Implemented new stock control system at Coached.com resulting in 15% reduction in stock discrepancies.
Awards: Received 'Top Assistant Store Manager of the Year' Award at Walmart, 2019
Your Name
Shift Supervisor
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com February 2020 - Present
Shift Supervisor
Overhauled store operations leading to a 20% increase in overall efficiency.
Implemented project management principles for better coordination, increasing productivity by 30%.
Supervised team of 15 sales associates, coaching them towards surpassing our sales KPIs by 10%.
Target September 2018 - January 2020
Cashier
Suggested an inventory management rehaul, adopted by the store, leading to 25% less waste.
Developed and deployed effective upselling strategies, resulting in a 13% increase in daily sales.
Maintained 99% accuracy on register cash counts over two years, honing skills in attention to detail and performance.
Resume Worded June 2016 - August 2018
Sales Clerk
Cultivated strong customer relationships that led to a 20% increase in repeat customers.
Liaised closely with suppliers, ensuring timely arrival of stock and reducing delays by 15%.
Improved in-store displays, driving a 10% increase in impromptu purchases.
EDUCATION
Resume Worded Academic Center January 2020
Advanced Certification - Shift Management
Concentrated on labor cost management and POS functionality
Resume Worded University May 2018
Bachelor of Business Administration - Retail Management
Specialization into customer service and inventory management
Awards: RWU Scholar (Top 10% of class), Retail Merit Awardee
SKILLS
Management: Team Supervision, Leadership, Staff Scheduling, Labor Cost Control
Technical: POS Systems, Inventory Management Software, MS Office Suite (Excel, Word)
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Retail Supervisor, February 2019
Volunteering: Local Community Kitchen (Volunteer, 50+ hours, 2018-Present)
Projects: Developed a cost-saving employee schedule template adopted by Coached.com, February 2021
Your Name
Floor Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com August 2018 - Present
Floor Manager
Implemented a new visual merchandising strategy, leading to a 15% increase in sales.
Developed training materials for new hires that decreased their learning curve by 50%.
Reduced store expenses 20% by negotiating with suppliers for better purchasing terms.
Costco April 2016 - July 2018
Sales Team Lead
Exceeded sales goals by 10% through the implementation of effective sales management strategies.
Strengthened team dynamic and efficiency, resulting in a 30% increase in overall team sales.
Revamped inventory control system, decreasing instances of stock shortage by 25%.
Resume Worded March 2014 - March 2016
Merchandiser
Revitalized store's layout, leading to an increase in customer traffic and sales by 20%.
Reduced outdated stock by 60%, through the implementation of an effective stock control system.
Successfully coordinated with suppliers to ensure timely delivery of merchandise, reducing backorder items by 40%.
EDUCATION
Resume Worded University December 2015
Master of Business Administration
Specialization in Retail and Sales Management
Resume Worded Academic Center May 2014
Bachelor of Commerce - Marketing
Minors in Leadership and Organizational Management
Graduated with Honors
SKILLS
OTHER
Certifications: Certified Sales Manager – American Management Association (2017), Occupational Safety and Health Training – OSHA (2016)
Leadership & Volunteering: Local Chamber of Commerce – Active member since 2016, Habitat for Humanity - Volunteer since 2015
Courses & Training: Dale Carnegie – Leadership Training for Managers, The Art of Negotiation – Coursera

How do I add skills to a Store Manager resume?

1
Review the job posting closely.

Go through the Store Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Retail, Store Management and Visual Merchandising are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Retail Sales and Sales.

Add other common skills from your industry - such as Customer Service, Inventory Management and Merchandising - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Apparel, Marketing and Teaching - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show examples of where you trained people.

On Store Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

5
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Store Manager resume, so try to include any examples of where you led a project or managed other people.

6
Use the exact job title.

Try to add the exact job title, Store Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Store Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Store Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Store Manager Skills and Keywords to Include On Your Resume

Store Manager Soft Skills

Here are common soft skills that appear on Store Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Leadership
  • Teamwork

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

Get your Resume Instantly Checked, For Free

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Store Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Clothing Store Sales Associate


Resume Example
Professional


Resume Example
Highlights (Free)


Resume Example
Modern Two-Column


Resume Example
Clean Modern


Resume Example
Entry-Level (Free)


Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on a Store Manager resume?

Some popular Store Manager hard skills are Retail, Store Management, Inventory Management, Merchandising, Retail Sales, Sales, Visual Merchandising and Customer Service.

Depending on the job you apply to, skills like Recruiting, Teaching, Apparel, Sales Management and Marketing can also be good to include on your resume.

What are common Store Manager soft skills?

Soft skills like Customer Satisfaction, Time Management, Team Building, Team Leadership and Leadership are essential for Store Manager roles and jobs.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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