Store Operations Manager

Store Operations Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Store Operations Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Store Management
  • Merchandising
  • Inventory Control
  • Retail
  • Inventory Management
  • Visual Merchandising
  • Loss Prevention
  • Retail Sales
  • Hiring
  • Driving Results
  • Big Box
  • New Store Openings
  • Sales
  • Operations Management
  • P&L Management
  • Sales Management
  • Shrinkage
  • Fashion
  • UAG
  • Customer Service
  • Sales Operations
  • Business Development
  • Management
  • Recruiting
  • Teaching
  •   Show full list

Resume Skills: Management

  • Retail Operations Management
  • Visual Merchandising
  • Sales Forecasting
  • Inventory Management
  • Store layout planning
  • Supply Chain Management
  • Inventory Control
  • Merchandising
  • Store Management
  • Loss Prevention
  • Customer Satisfaction
  • Employee Training
  • Profit & Loss (P&L) Responsibility
  • Store Operations
  • Customer Relationship Management (CRM)

Resume Skills: Sales and Customer Relationship Management

  • SalesForce
  • Zoho CRM
  • Pipedrive
  • InfusionSoft
  • Teamgate
  • Zendesk

Resume Skills: Data Analysis Tools

  • Excel
  • Tableau
  • Google Analytics
  • SQL
  • NetSuite

Resume Skills: Languages

  • English
  • French
  • Spanish

Resume Skills: Office Software

  • MS Office Suite
  • POS Software
  • Retail Management Systems

Resume Skills: Additional

  • Problem Solving
  • Visual Merchandising
  • Trend Forecasting
  • Supply Chain Management

Resume Skills: Technical Tools

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • RMS (Retail Management System)
  • Cegid (Retail software)
  • Financial Analysis
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Store Operations Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Store Operations Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Store Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE January 2020 - Present
Regional Sales Manager
Negotiated multiple high-value contracts, contributing to an annual revenue increase of 18%
Pioneered a unique sales strategy, which led to an impressive 25% increase in quarterly sales
Implemented an effective performance tracking system to monitor team's sales operations, resulting in a reduction in operational inefficiencies by 20%
IKEA April 2017 - December 2019
Showroom Manager
Reduced shrinkage by implementing comprehensive loss prevention strategies, saving the company approximately $10K annually
Elevated the level of merchandising, resulting in a 12% increase in store traffic
Exceeded annual sales targets by 15%, contributing to the progression of the store’s profitable growth
Resume Worded University January 2015
Master of Business Administration - Operations Management
Specialized in Retail and E-commerce Operations
Resume Worded Academic Center June 2010
Bachelor of Science - Business Administration
Concentration in Sales and Retail Management
Award: Dean's Honors List 3 consecutive years
Retail Management Tools: Retail Operations Management, Visual Merchandising, Sales Forecasting, Inventory Management, Store layout planning, Supply Chain Management
Sales and Customer Relationship Management: SalesForce, Zoho CRM, Pipedrive, InfusionSoft, Teamgate, Zendesk
Data Analysis Tools: Excel (Advanced), Tableau, Google Analytics, SQL, NetSuite
Languages: English (Native), French (Conversational), Spanish (Basic)
Certifications: Certified Retail Operations Management Professional (CROMP), Certified Sales Leadership Professional (CSLP)
Training & Development: Led and executed multiple training programs for sales team members across regions
Projects: Successfully initiated and implemented a store redesign projects resulting in increased customer engagement and sales
Volunteer Experience: Volunteer at local food shelters, and mentor for upcoming sales professionals at local community colleges
Your Name
Retail Store Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded May 2018 - Present
Assistant Store Manager
Directed the opening of two new stores in key locations, significantly increasing brand visibility
Devised innovative visuals merchandising strategies which elevated the store layout and increased customer purchases by 33%
Reduced inventory management costs by implementing a robust tracking system, resulting in annual savings of 15%
Walmart January 2015 - April 2018
Store Supervisor
Introduced customer-focused service practices, boosting the customer satisfaction rate by 23%
Improved team efficiency by providing effective retail sales training, increasing sales volume by 20%
Managed the hiring process effectively, reducing staff turnover by 15% and significantly improving team morale
Resume Worded Institute May 2018
Certified Retail Management Professional (CRMP)
This professional certification program provided extensive training in retail strategy, merchandising and financial management.
Resume Worded University December 2014
Bachelor of Business Administration (BBA) - Marketing
Concentration in Retail Management, Achieved Dean's List three semesters.
Retail Management: Inventory Control, Merchandising, Store Management, Loss Prevention, Sales Forecasting, Customer Satisfaction, Employee Training
Office Software: MS Office Suite (Advanced), POS Software (Advanced), Retail Management Systems (Intermediate)
Additional Skills: Problem Solving (Advanced), Visual Merchandising (Advanced), Trend Forecasting (Intermediate), Supply Chain Management (Basic)
Certifications: Six Sigma Green Belt Certification, Certified in Behavioral Interviewing Techniques
Awards & Recognition: Employee of the Year - 2017 (Walmart), Top Sales Team of The Year - 2019 (Resume Worded)
Volunteering: Volunteer, Resume Worded Cares, a corporate social responsibility initiative focused on community outreach.
Professional Development: Frequent attendee of retail industry conferences and workshops to stay updated about current retail trends and strategies.
Your Name
Retail Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded July 2016 - Present
Store Manager
Led a team of 20+ sales associates to exceed sales goals by 15%, resulting in a significant P&L improvement
Streamlined operations and workflow, enhancing the store efficiency by 25%
Championed an initiative to improve in-store fashion displays, subsequently driving up customer purchases by 22%
H&M August 2012 - June 2016
Department Manager
Oversaw inventory control procedures, minimizing stock discrepancies by 18%
Spearheaded efforts to improve the store’s UAG (Unit Average per Guest) resulting in a year-over-year improvement of 30%
Achieved and maintained one of the lowest staff turnover rates in the company, indicating high employee satisfaction and engagement
Resume Worded Academic Center March 2016
Master of Business Administration (MBA) - Retail Management
Selected into the Dean's List (Top 10%)
Resume Worded University May 2012
Bachelor of Science in Business Administration - Marketing
Minors in Customer Service Management
Awards: Resume Worded Academic Excellence Award
Management: Inventory Management, Profit & Loss (P&L) Responsibility, Visual Merchandising, Store Operations, Employee Training, Customer Relationship Management (CRM)
Technical Tools: Microsoft Office Suite (Word, Excel, PowerPoint), RMS (Retail Management System), MATLAB, Cegid (Retail software), Financial Analysis (Advanced)
Languages: English (Native), Spanish (Conversational)
Certifications: Certified Retail Manager (CRM) - Institute of Certified Professional Managers
Leadership & Volunteering: Women in Retail Leadership Circle (Active Member), Volunteer at Local Homeless Shelter
Projects: Implemented a sustainable stocking process at Resume Worded; resulted in a 20% decrease in replenishing time
Awards: Recipient of 'Excellent Customer Service' award at H&M, 2015

How do I add skills to a Store Operations Manager resume?

Review the job posting closely.

Go through the Store Operations Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Merchandising, Visual Merchandising and Inventory Management are possible skills. These are skills you should try to include on your resume.

Add industry skills like Store Management and Retail Sales.

Add other common skills from your industry - such as Retail, Loss Prevention and Inventory Control - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Big Box, Recruiting and Hiring - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show examples of where you trained people.

On Store Operations Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Store Operations Manager resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Store Operations Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Store Operations Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Store Operations Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Store Operations Manager Skills and Keywords to Include On Your Resume

Store Operations Manager Soft Skills

Here are common soft skills that appear on Store Operations Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Store Operations Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Business Operations Manager

Resume Example
Technical Operations Manager

Resume Example
Sales Operations Manager

Resume Example
Marketing Operations Manager

Resume Example
Operations Associate (Entry Level Operations Manager)

Resume Example
Customer Success Operations Manager

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to a Store Operations Manager resume?

The most common skills and keywords we found on Store Operations Manager resumes and job postings were Store Management, Merchandising, Inventory Control, Retail, Inventory Management, Visual Merchandising, Loss Prevention and Retail Sales.

Skills like Recruiting, Driving Results, Big Box, Hiring and New Store Openings also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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