Business Operations Manager

Business Operations Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Business Operations Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Business Operations
  • Operations Management
  • Business Process Improvement
  • Cross-functional Team Leadership
  • Business Analysis
  • Vendor Management
  • Strategy
  • Program Management
  • Business Strategy
  • Business Development
  • Budgeting
  • Product Management
  • Customer Relationship Management (CRM)
  • Financial Analysis
  • Change Management
  • Strategic Planning
  • Project Management
  • Forecasting
  • Sales Operations
  • QuickBooks
  • Management
  • Business Planning
  • Account Management
  • Stakeholder Management
  • Project Planning
  • Sales
  • Business Relationship Management
  •   Show full list

Resume Skills: Financial Analysis

  • Data Analysis
  • Forecasting
  • SWOT Analysis
  • ROI Modelling
  • Risk Analysis
  • Business Process Modelling
  • SWOT
  • PESTEL
  • Critical Path Analysis
  • Lean Six Sigma
  • Financial modeling
  • Trend Analysis
  • Financial Reporting
  • Cost-Benefit Analysis
  • Feasibility Studies

Resume Skills: Software

  • MS Office
  • MS Project
  • Salesforce
  • Tableau
  • JIRA
  • Google Suite
  • ERP (SAP, Oracle)
  • CRM (Salesforce)
  • MS Office Suite
  • SQL
  • Google Analytics
  • SAP Business Software

Resume Skills: Tools

  • MS Office
  • MS Project
  • Salesforce
  • Tableau
  • JIRA
  • MS Office Suite
  • SQL
  • Google Analytics
  • SAP Business Software
  • MS Office (Excel, Word, PowerPoint, Outlook)
  • CRM Systems
  • MS Office (Excel, Word, PowerPoint)
  • SAP
  • Oracle

Resume Skills: Business Management

  • Strategic Planning
  • Change Management
  • Team Leadership
  • Project Management
  • Process Improvement
  • Performance Metrics
  • Inventory Management
  • Supply Chain Management
  • Logistics
  • Quality Management
  • Resource Management

Resume Skills: Industry Specific Knowledge

  • Supply Chain Management
  • HR Management
  • Financial Analysis
  • Lean & Six Sigma
  • Agile Methodology
  • Inventory Management

Resume Skills: Techniques

  • Business Model Canvas
  • Value Proposition Canvas
  • SWOT Analysis
  • Operations Optimization
  • Risk Analysis
  • Proces Flow Analysis

Resume Skills: Project Management

  • Gantt Charts
  • Critical Path
  • Risk Management
  • Stakeholder Management
  • Lean
  • Six Sigma
  • SCRUM
  • Lean Six Sigma
  • Agile
  • Scrum
  • Kanban
  • Lean methodologies
  • Agile & Scrum methodologies
  • Risk management
  • Change management
  • Resource allocation
  • Performance tracking

Resume Skills: Languages

  • English
  • Spanish (Professional)
  • Mandarin
  • Spanish
  • German
  • French

Resume Skills: Finance & Accounting

  • Cash Flow Analysis
  • Capital Budgeting
  • Financial Forecasting
  • Costing and Pricing
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Business Operations Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Business Operations Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Business Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2022 - Present
Senior Business Operations Manager
Spearheaded a company-wide business strategy initiative that yielded a 30% increase in operational efficiency and annual savings of $1M.
Led cross-functional team in identifying bottlenecks and implementing strategies that increased process efficiency by 25%.
Crafted comprehensive vendor management framework which reduced costs by 15% while maintaining quality and timely delivery.
Directed business development campaigns which generated $2M in new business, exceeding targets by 20%.
Oversaw financial analysis of company outflows, driving initiatives that minimized expenditures by 18%.
Resume Worded June 2018 - December 2021
Operations Manager
Managed operations overhaul project, resulting in a 20% increase in productivity.
Streamlined workflow management leading to improved team efficiency by 30%.
Introduced strategic sourcing method in procurement, cutting down supplier costs by 12%.
Conducted business analysis for quarterly reviews, revealing actionable insights for revenue uptick.
Amazon January 2016 - May 2018
Business Analyst
Deployed business process improvement initiatives resulting in 15% reduction in workflow redundancies.
Conducted detailed financial analysis, aiding in budgeting and forecasting activities of the company.
Aided in the development of key business strategies that led to the entrance of two new markets.
EDUCATION
Resume Worded Academic Center Dec 2015
MBA - Business Administration
Top 5% of the class for academic performance.
Resume Worded University Jun 2013
Bachelor of Business Administration - Operational Management
Graduated Cum Laude (Top 10% of the class)
President of the Student Union Business Club
SKILLS
Business Management: Strategic Planning, Change Management, Team Leadership, Project Management, Process Improvement, Performance Metrics
Analysis & Modelling: Data Analysis, Forecasting, SWOT Analysis, ROI Modelling, Risk Analysis, Business Process Modelling
Software Proficiency: MS Office (Expert), MS Project (Proficient), Salesforce (Intermediate), Tableau (Intermediate), JIRA (Intermediate)
Industry Specific Knowledge: Supply Chain Management, HR Management, Financial Analysis, Lean & Six Sigma, Agile Methodology, Inventory Management
OTHER
Certifications: Certified Project Management Professional (PMP) - PMI, Certified Process Improvement Expert - CPP - ASQ
Awards: Manager of the Year - Coached.com (2023), Innovator Award - Resume Worded (2020)
Volunteering: Mentor - Local Entrepreneurship Program, Volunteer - Annual Tech for Education conference
Professional Associations: Member of the Project Management Institute (PMI), Member of the American Society of Quality (ASQ)
Your Name
Director of Business Operations
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2022 - Present
Director of Business Operations
Implemented change management to transition company into agile methodologies, increasing responsiveness by 45%
Orchestrated a business strategy redesign that improved operational effectiveness by 35% and generated $5M in cost savings
Managed portfolio of projects in program management capacity, delivering 98% on time and under budget
Streamlined vendor management leading to cost savings of 20%
Introduced customer relationship management (CRM) tactics that bolstered client retention by 50%
Microsoft January 2019 - February 2022
Senior Business Operations Manager
Revamped sales operations process leading to revenue increase of $4M
Oversaw product management, successfully launching 5 products exceeding sales targets by 30%
Instituted strategic planning approach, resulting in 20% business growth
Facilitated cross-functional team leadership, boosting team productivity by 32%
Coached.com April 2015 - December 2018
Operations Manager
Improved operational procedures, enhancing business process efficiency by 25%
Utilized financial analysis for cost-cutting, saving the company $1M annually
Strengthened business development plans, expanding company footprint by 18%
EDUCATION
Resume Worded University January 2017
Master of Business Administration (MBA) - Business Management
Specialized in Operations and Supply Chain Management
Resume Worded Academic Center September 2015
Certified in Business Process Re-engineering
Completed with distinction, scoring top 5% in the batch
SKILLS
Business Management Tools: Salesforce, JIRA, MS Office (Excel, Word, PowerPoint, Outlook), CRM Systems
Project Management: SCRUM, Lean Six Sigma, Agile, Risk Management , Stakeholder Management
Operations Management: Inventory Management, Supply Chain Management, Logistics, Quality Management, Resource Management, Strategic Planning
Languages: English (Native), Spanish (Conversational), German (Conversational)
OTHER
Certifications: Certified Project Management Professional (PMP), Certified Supply Chain Professional (CSCP)
Leadership & Volunteering: Volunteer at Local Food Bank, Head of Operations at City's Community Center
Conferences & Workshops: Attended global workshops on operational excellence and strategic planning
Achievements: Secured ‘Best Manager of the Year’ at Microsoft in 2021, led team to win ‘Operational Excellence Award' in Coached.com
Your Name
VP Business Operations
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com February 2022 - Present
VP Business Operations
Initiated business development approach, capturing $10M new market opportunities
Revamped project management strategy, accelerating delivery time by 40%
Formulated financial forecasting method, improving financial planning accuracy by 30%
Spearheaded a team in managing QuickBooks system, enhancing financial transparency across the organization
Leveraged operations management techniques, increasing workflow velocity by 35%
Google January 2018 - January 2022
Director of Business Operations
Leveraged data insights for business strategy formation, boosting ROI by 25%
Lead cross-functional teams in adopting operational efficiency practices, elevating team performance by 30%
Employed change management strategies, enhancing staff adaptation of new technologies by 70%
Resume Worded June 2013 - December 2017
Senior Business Operations Manager
Helmed product management, successfully commercializing three products, beating profit projections by 15%
Spearheaded business process improvement initiatives, improving workflow efficiency by 20%
Enhanced financial analysis model, contributing to better budgeting and financial control
EDUCATION
Resume Worded Institute June 2015 - April 2017
Executive Master of Business Administration (EMBA)
Electives in Business Strategy and Operations Management
Resume Worded University September 2008 - May 2012
Bachelor of Business Administration (BBA) - Operations Management
Minor in Data Analysis
Dean's List 2012 (Top 10%)
SKILLS
Techniques: Business Model Canvas, Value Proposition Canvas, SWOT Analysis, Operations Optimization, Risk Analysis, Proces Flow Analysis
Software: MS Office (Expert), Google Suite (Expert), ERP (SAP, Oracle), CRM (Salesforce)
Project Management: Gantt Charts, Critical Path, Risk Management, Stakeholder Management, Lean, Six Sigma
Languages: English (Native), Spanish (Professional), Mandarin (Conversational)
OTHER
Certifications: Certified Business Operations Professional (CBOP), Lean Six Sigma Black Belt
Associations & Affiliations: Professional member, Operations Management Association of America (OMAA)
Volunteering: Pro Bono Consultant, Small Business Development Center
Publications: Authored ‘Optimizing Business Operations’ - a guide for small businesses
Your Name
Head Of Business Operations
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2019 - Present
Operations Director
Spearheaded the complete restructure of the business operations strategy that increased efficiency by 38%
Directed cross-functional teams, effectively reducing unnecessary cross-departmental interactions saving the company 20 hours each week
Oversaw the implementation of a new Business Intelligence tool, boosting data accessibility and informed decision-making
Managed the strategic partnership programs leading to 15% increase in profitability
Championed efforts in business process improvement resulting in a 45% boost in workflow efficiency
Coached.com June 2017 - March 2019
Senior Manager, Business Development
Led the development of new business opportunities increasing company portfolio by 25%
Secured strategic partnerships that improved business relationship management and led to 30% revenue growth
Headed the launch of three regional branches expanding our service delivery radius by 100%
Microsoft Corporation January 2014 - June 2017
Corporate Finance Manager
Launched financial analysis initiatives that saved the company $500,000 annually
Introduced a competitive analysis model that drove a 20% increase in market share
Managed a cross-functional team that successfully reduced account receivables by 15%
EDUCATION
Resume Worded University December 2017
Master of Business Administration (MBA)
Focus: Business Strategy and Corporate Finance
Resume Worded Academic Center March 2014
Certified Business Strategy Professional
Trained in advanced business strategy tactics and frameworks
Part-time certification while working at Microsoft Corporation
SKILLS
Business & Strategy: Business Development, Corporate Finance, Business Strategy, Strategic Planning, Business Analytics, Process Implementation
Leadership & Management: Team Leadership, Change Management, Project Management, Performance Measurement, Budget Management, Vendor Management
Technical Skills: Microsoft Office Suite (Expert), ERP Systems (SAP, Oracle), CRM (Salesforce, HubSpot), Data Analysis (SPSS, Excel Advanced )
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Project Management Professional (PMP) - 2019, Certified Scrum Master - 2020
Leadership & Volunteering: Toastmasters International (President, Local Chapter - 2019 to Present), Resume Worded Foundation (Board Member and Chair - 2018 to Present)
Courses: Lean Six Sigma Green Belt Certificate, Business Analytics: From Data to Insights Certificate
Projects: Established new business development strategy leading to 20% increase in revenue, Led the successful implementation of a new ERP system across multiple departments.
Your Name
Director of Operations
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2019 - Present
Senior Operations Manager
Developed and optimized business operations strategy, resulting in a 45% increase in sales
Implemented customer relationship management (CRM) systems improving customer service ratings by 55%
Intensified start-up revenues by scaling business development campaigns
Influenced the development of strategic partnerships bringing in 10% additional monthly revenue
Revolutionized operations management systems, improving productivity by 40%
Coached.com June 2017 - March 2019
Sales Operations Manager
Spearheaded a cross-functional team that increased sales operations efficiency by 30%
Fostered a 50% growth in revenue through strategic partnership and account management
Boosted company growth by scaling business development campaigns
Amazon January 2014 - June 2017
Business Analyst
Managed projects focusing on business process improvements garnering a 15% increase in process efficiency
Conducted financial analyses leading to a 10% cost reduction
Directly led to the creation of a competitive analysis model that resulted in increased market share by 12%
EDUCATION
Resume Worded University May 2017
Executive Master of Business Administration (EMBA)
Specialization in Operations Management
Resume Worded Academic Center March 2014
Certified Supply Chain Professional (CSCP)
Key topics covered: Supply Chain Design, Improvement and Best Practices
SKILLS
Project Management: PMP Certified, Lean Six Sigma, Agile & Scrum methodologies, Risk management, Cost control, Quality Management
Operations Management: Inventory Control, Production Planning, Continuous Improvement, Logistical Operations, Strategic Planning, Process Improvements
Softwares & Tools: ERP systems (Oracle and SAP), CRM (Salesforce), MS Office Suite, Data Analysis (Tableau, Excel, SQL)
Communication: English (Native), Spanish (Fluent), Mandarin (Basic)
OTHER
Certifications: Certified in Production and Inventory Management (CPIM), Lean Management Certification
Leadership & Volunteering: Chairperson for the Resume Worded Supply Chain Conference (2020), Volunteer at 'Feed the Homeless' (Bi-annually), Mentor at Coached.com
Awards & Achievements: Won ‘Manager of the Year’ Award at Coached.com (2018), Managed ‘Team of the Year’ at Amazon (2015)
Professional Associations: Member of The American Production and Inventory Control Society (APICS), Member of Project Management Institute (PMI)
Your Name
Chief of Operations
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2019 - Present
Vice President, Business Operations
Championed the formulation and execution of business operations methodologies leading to a 50% increase in operational speed
Revolutionized the use of Business Intelligence (BI) tools in data-driven decision-making, increasing accuracy by 60%
Achieved a turnover growth of 30% due to efficient operations management and business strategy development
Maximized strategic partnerships resulting in a 35% increase in annual revenue
Led change management efforts, boosting team adaptability by 70%
Coached.com June 2017 - March 2019
Head of Business Development
Directed an initiative for the development of new business relationships, increasing partnerships by 40%
Achieved a 30% growth in customer base through strategic customer relationship management (CRM)
Led the expansion of business into three new markets leading to a 30% revenue growth
Apple Inc. January 2014 - June 2017
Senior Financial Analyst
Effected financial analysis tasks providing critical input for business decisions and saving the company $1 million in potential losses
Spearheaded the development and implementation of new accounting methodologies that improved financial reporting efficiency by 25%
Leveraged advanced analytics for competitive analysis leading to a 15% increased market share
EDUCATION
Resume Worded Institute January 2015 - December 2016
Executive Master of Business Administration (EMBA)
Specialization in Corporate Leadership and Strategy
Ranked in the top 5% of the graduating class
Resume Worded University August 2007 - May 2011
Bachelor of Science in Business Management
Minor in Finance
Graduated Magna Cum Laude
SKILLS
Strategic Planning & Execution: Business Operational Planning, Financial Forecasting, Business Modeling, SWOT Analysis, Budget Allocation, Risk Management
Business Development: Stakeholder Engagement, Market Analysis, Strategic Partnerships, Lead Generation, Customer Acquisition, Negotiation
Financial Analysis: Financial Reporting, Financial Risk, Revenue and Profit Maximization, Operational Cost Analysis, Financial Auditing, Investment Analysis
OTHER
Certifications: Project Management Professional (PMP) Certification, Lean Six Sigma Green Belt Certification
Leadership & Volunteering: Rotary Club (Vice President), Mentored new small business owners in developing and implementing business strategies
Awards: Resume Worded Leadership Award (2018), Coached.com Best Business Development Strategy award(2018)
Your Name
IT Operations Analyst
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2022 - Present
Senior IT Operations Analyst
Headed task automation using BMC Control-M, reaching 100% compliance in task scheduling
Optimized z/OS system operations, reducing system errors by 20%
Enhanced software installation practices on Windows Server environment, reducing software bugs by 15%.
Amazon August 2019 - February 2022
IT Operations Analyst
Administered and managed Active Directory updates, improving network security by 25%
Completed tasks swiftly by applying Shell Scripting in a Linux environment, enhancing task completion rate by 20%
Monitored Oracle Database operations by implementing process scheduler.
Apple February 2016 - July 2019
Junior IT Operations Analyst
Optimized VMWare virtual servers, achieving 99% uptime
Monitored and maintained business operations using IBM Tivoli Workload Scheduler, increasing processing speed by 10%.
Managed software updates on Unix systems, reducing application crashes by 5%.
EDUCATION
Resume Worded University June 2018
Master of Science in Information Systems
Specialization in IT Operations Management
Resume Worded Institute May 2014
Bachelor of Science in Computer Science
Relevant Coursework: Network Security, Database Management, Systems Analysis and Design
SKILLS
Operating Systems: Windows Server, Linux (Ubuntu, CentOS, Fedora)
Programming Languages: Python, Java, C++, SQL, Bash, PowerShell
Principal Tools: VMware, AWS, Ansible, Docker, Jenkins, Git, JIRA
OTHER
Certifications: ITIL Foundation Certified in IT Service Management (2022), Certified Information Systems Auditor (2020)
Leadership & Volunteering: Coordinator, Ladies in Tech Mentorship Program (2020 - Present)
Projects: Developed an internal tool to automate routine server monitoring tasks, resulting in a 20% decrease in incident response time
Your Name
Business Operations Associate
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2022 - Present
Business Operations Associate
Orchestrated a business process improvement initiative that streamlined operations, saving 12 hours per week per employee.
Leveraged Business Analysis skills in assessing the efficacy of different business models, contributing to a 15% increase in overall company efficiency.
Performed financial analysis to evaluate company budgets, reducing overhead costs by 20%.
Drove effective utilization of PeopleSoft for account management, improving AR turnover ratio by 25%.
Managed Salesforce.com databases, enhancing client billing systems and diminishing customer complaints by 30%.
Coached.com July 2018 - December 2021
Business Operations Specialist
Directed data analysis projects to identify lucrative business opportunities, expanding market share by 10%.
Employed SQL and pivot tables to track and analyze revenue performance, growing annual revenue by 8%.
Conducted financial reporting using Tableau, providing actionable insights that led to a 20% improvement in cost-efficiency.
Devised effective social media strategies, amplifying brand presence and increasing website traffic by 35%.
McKinsey & Company January 2016 – June 2018
Business Analyst
Managed invoicing system, decreasing outstanding payments by 30%.
Applied SAS programming to support data-driven decisions, optimizing business operations.
Utilized Microsoft Access to automate report creation, improving reporting timeline by 25%.
EDUCATION
Resume Worded University January 2014 - December 2015
Master of Business Administration (MBA)
Specialization in Operations Management
Awarded University's distinguished 'Academic Excellence Award'
Resume Worded Institute September 2009 - May 2013
Bachelor of Business Administration (BBA)
Majored in Finance and Operations
Recipient of college scholarship for consecutive years
SKILLS
Operational and Financial Analysis: Budget Forecasting, SWOT Analysis, Cash Flow Management, Financial Modeling, Profit and Loss Analysis, Quantitative Analytics
Project Management Tools: Asana, Slack, Trello, MS Project, JIRA, Basecamp, Zoho Projects
Business Intelligence (BI) Tools: Tableau, Power BI, Google Analytics, Looker, Qlik Sense, SSRS Report Building
Languages: English (Native), Spanish (Conversational), Mandarin (Basic)
OTHER
Certifications: Certified in Lean Six Sigma Green Belt (2018), Project Management Professional (PMP) Certification (2017)
Awards & Recognitions: Rookie of the Year at McKinsey & Company (2017), Stellar Performer at Coached.com (2019-2021)
Leadership & Volunteering: Business Professionals of America (Chapter Vice President), Mentored 5 early-career professionals as part of the Coached.com mentorship program
Professional Development: Attendee, Operations Summit (2019, 2020, 2021), Continuous attendance at webinars and workshops for enhancing operations management skills
Your Name
Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com February 2022 - Present
Operations Manager
Planed and coordinated business operations for improved financial performance, resulting in a 15% rise in profit margins.
Managed a team leveraging Tableau for data visualization, facilitating data-driven business decisions.
Oversaw the successful implementation of SQL databases in operations management, leading to a 10% increase in productivity.
McKinsey & Company November 2018 - February 2022
Operations Supervisor
Coordinated with cross-functional teams improving operational efficiency, resulting in a 20% rise in business performance.
Implemented SAS programming techniques to advance analytics capabilities, enabling 18% growth in sales.
Resume Worded January 2016 – October 2018
Business Operations Associate
Applied advanced Microsoft Access tools to develop automated reporting methods, streamlining business operations.
Used PeopleSoft to manage account receivables, decreasing AR turnover ratio by 30%.
EDUCATION
Resume Worded University May 2016
Master of Business Administration (MBA)
Specialization in Operations and Supply Chain Management
Resume Worded Institute June 2014
Bachelor of Science in Business Management
Majors in Operations Management
Awards: Dean's List 2013 (Top 5%), Resume Worded Business Program Scholarship Recipient
SKILLS
Operations Management: Supply Chain Management, Inventory Management, Production Planning, Quality Management, Warehouse Management, Logistics Coordination
Business & Financial Analysis: Business Process Optimization, Financial Management, Cost Analysis, Budgeting, Performance Metrics Analysis, ROI Analysis
Project Management: Solution Design, Agile & Scrum Frameworks, Vendor Management, Resource Allocation, Project Scheduling, Risk Assessment
Tools & Systems: SAP ERP (Expert), Microsoft Office Suite (Expert), Tableau (Proficient), Salesforce CRM (Proficient), Quickbooks (Intermediate), Jira & Confluence (Intermediate)
OTHER
Certifications: Certified Supply Chain Professional (CSCP) - APICS, Project Management Professional (PMP) - PMI
Leadership & Volunteering: Rotary Club Member (Chair of Community Service Committee, 2019 - Present), United Way Volunteer (2016 - 2018)
Professional Development: Regular Attendance at Operations and Supply Chain Management Conferences
Publications: Co-authored 'Modern Supply Chain Management: Trends and Best Practices', published in Business Management Journal
Your Name
Operations Analyst
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2022 - Present
Operations Analyst
Deployed financial analysis skills to strategize cost-reduction measures, decreasing company expenses by 20%.
Utilized insights from SAS programming to drive operations strategy resulting in a 15% boost in efficiency.
Revamped client billing processes using Salesforce.com, significantly reducing payment delays.
Coached.com June 2019 - February 2022
Operations Associate
Led the application of pivot tables for data management, resulting in improved operational efficiency.
Carried out business analysis to assess operational performance, contributing to a 10% increase in productivity.
Deloitte March 2017 – May 2019
Business Analyst
Employed advanced Tableau techniques for efficient financial reporting, improving decision-making processes.
Managed invoicing system using Microsoft Access, reducing outstanding payments by 30%.
EDUCATION
Resume Worded Institute May 2017
Master of Business Administration - Operations
Concentration in Data Analytics and Management Principles
Resume Worded University May 2015
Bachelor of Science in Business Administration
Major in Operations Management
Minors in Finance and Computer Science
SKILLS
Data Analysis Tools: SAS, SQL, Excel, Tableau, PowerBI, Google Data Studio
Project Management: JIRA, Trello, Asana, Slack, Microsoft Teams
Frameworks and Techniques: Lean Six Sigma, Agile methodology, SCRUM, Kanban, JIT Production
OTHER
Certifications: Certified in Lean Six Sigma (Green Belt), Certified in Agile Project Management
Leadership & Volunteering: Volunteered at local food bank measuring and improving operational efficiency
Professional Development: Regular attendance at operations management and data analysis seminars and workshops
Projects: Optimized warehouse operations at a local non-profit, resulting in 20% more efficient use of space and resources

How do I add skills to a Business Operations Manager resume?

1
Review the job posting closely.

Go through the Business Operations Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Cross-functional Team Leadership, Program Management and Vendor Management are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Business Analysis and Business Process Improvement.

Add other common skills from your industry - such as Operations Management, Business Operations and Strategy - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Business Relationship Management, Project Planning and Change Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show examples of where you trained people.

On Business Operations Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

5
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Business Operations Manager resume, so try to include any examples of where you led a project or managed other people.

6
Use the exact job title.

Try to add the exact job title, Business Operations Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Business Operations Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Business Operations Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Business Operations Manager Skills and Keywords to Include On Your Resume

Business Operations Manager Soft Skills

Here are common soft skills that appear on Business Operations Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Leadership

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Business Operations Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Resume Example
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Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you put on a Business Operations Manager resume?

Here are some of the most popular skills we see on Business Operations Manager resumes:

  • Business Operations
  • Operations Management
  • Business Process Improvement
  • Cross-functional Team Leadership
  • Business Analysis
  • Vendor Management
  • Strategy
  • Program Management

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

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