Business Operations Manager

Business Operations Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Business Operations Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Business Operations
  • Operations Management
  • Business Process Improvement
  • Cross-functional Team Leadership
  • Business Analysis
  • Vendor Management
  • Strategy
  • Program Management
  • Business Strategy
  • Business Development
  • Budgeting
  • Product Management
  • Customer Relationship Management (CRM)
  • Financial Analysis
  • Change Management
  • Strategic Planning
  • Project Management
  • Forecasting
  • Sales Operations
  • QuickBooks
  • Management
  • Business Planning
  • Account Management
  • Stakeholder Management
  • Project Planning
  • Sales
  • Business Relationship Management
  •   Show full list

Resume Skills: Financial Analysis

  • Data Analysis
  • Forecasting
  • SWOT Analysis
  • ROI Modelling
  • Risk Analysis
  • Business Process Modelling
  • SWOT
  • PESTEL
  • Critical Path Analysis
  • Lean Six Sigma
  • Financial modeling
  • Trend Analysis
  • Financial Reporting
  • Cost-Benefit Analysis
  • Feasibility Studies

Resume Skills: Software

  • MS Office
  • MS Project
  • Salesforce
  • Tableau
  • JIRA
  • Google Suite
  • ERP (SAP, Oracle)
  • CRM (Salesforce)
  • MS Office Suite
  • SQL
  • Google Analytics
  • SAP Business Software

Resume Skills: Tools

  • MS Office
  • MS Project
  • Salesforce
  • Tableau
  • JIRA
  • MS Office Suite
  • SQL
  • Google Analytics
  • SAP Business Software
  • MS Office (Excel, Word, PowerPoint, Outlook)
  • CRM Systems
  • MS Office (Excel, Word, PowerPoint)
  • SAP
  • Oracle

Resume Skills: Business Management

  • Strategic Planning
  • Change Management
  • Team Leadership
  • Project Management
  • Process Improvement
  • Performance Metrics
  • Inventory Management
  • Supply Chain Management
  • Logistics
  • Quality Management
  • Resource Management

Resume Skills: Industry Specific Knowledge

  • Supply Chain Management
  • HR Management
  • Financial Analysis
  • Lean & Six Sigma
  • Agile Methodology
  • Inventory Management

Resume Skills: Techniques

  • Business Model Canvas
  • Value Proposition Canvas
  • SWOT Analysis
  • Operations Optimization
  • Risk Analysis
  • Proces Flow Analysis

Resume Skills: Project Management

  • Gantt Charts
  • Critical Path
  • Risk Management
  • Stakeholder Management
  • Lean
  • Six Sigma
  • SCRUM
  • Lean Six Sigma
  • Agile
  • Scrum
  • Kanban
  • Lean methodologies
  • Agile & Scrum methodologies
  • Risk management
  • Change management
  • Resource allocation
  • Performance tracking

Resume Skills: Languages

  • English
  • Spanish (Professional)
  • Mandarin
  • Spanish
  • German
  • French

Resume Skills: Finance & Accounting

  • Cash Flow Analysis
  • Capital Budgeting
  • Financial Forecasting
  • Costing and Pricing
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Business Operations Manager Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Business Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2022 - Present
Senior Business Operations Manager
Spearheaded a company-wide business strategy initiative that yielded a 30% increase in operational efficiency and annual savings of $1M.
Led cross-functional team in identifying bottlenecks and implementing strategies that increased process efficiency by 25%.
Crafted comprehensive vendor management framework which reduced costs by 15% while maintaining quality and timely delivery.
Directed business development campaigns which generated $2M in new business, exceeding targets by 20%.
Oversaw financial analysis of company outflows, driving initiatives that minimized expenditures by 18%.
Resume Worded June 2018 - December 2021
Operations Manager
Managed operations overhaul project, resulting in a 20% increase in productivity.
Streamlined workflow management leading to improved team efficiency by 30%.
Introduced strategic sourcing method in procurement, cutting down supplier costs by 12%.
Conducted business analysis for quarterly reviews, revealing actionable insights for revenue uptick.
Amazon January 2016 - May 2018
Business Analyst
Deployed business process improvement initiatives resulting in 15% reduction in workflow redundancies.
Conducted detailed financial analysis, aiding in budgeting and forecasting activities of the company.
Aided in the development of key business strategies that led to the entrance of two new markets.
EDUCATION
Resume Worded Academic Center Dec 2015
MBA - Business Administration
Top 5% of the class for academic performance.
Resume Worded University Jun 2013
Bachelor of Business Administration - Operational Management
Graduated Cum Laude (Top 10% of the class)
President of the Student Union Business Club
SKILLS
Business Management: Strategic Planning, Change Management, Team Leadership, Project Management, Process Improvement, Performance Metrics
Analysis & Modelling: Data Analysis, Forecasting, SWOT Analysis, ROI Modelling, Risk Analysis, Business Process Modelling
Software Proficiency: MS Office (Expert), MS Project (Proficient), Salesforce (Intermediate), Tableau (Intermediate), JIRA (Intermediate)
Industry Specific Knowledge: Supply Chain Management, HR Management, Financial Analysis, Lean & Six Sigma, Agile Methodology, Inventory Management
OTHER
Certifications: Certified Project Management Professional (PMP) - PMI, Certified Process Improvement Expert - CPP - ASQ
Awards: Manager of the Year - Coached.com (2023), Innovator Award - Resume Worded (2020)
Volunteering: Mentor - Local Entrepreneurship Program, Volunteer - Annual Tech for Education conference
Professional Associations: Member of the Project Management Institute (PMI), Member of the American Society of Quality (ASQ)
Your Name
Director of Business Operations
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2022 - Present
Director of Business Operations
Implemented change management to transition company into agile methodologies, increasing responsiveness by 45%
Orchestrated a business strategy redesign that improved operational effectiveness by 35% and generated $5M in cost savings
Managed portfolio of projects in program management capacity, delivering 98% on time and under budget
Streamlined vendor management leading to cost savings of 20%
Introduced customer relationship management (CRM) tactics that bolstered client retention by 50%
Microsoft January 2019 - February 2022
Senior Business Operations Manager
Revamped sales operations process leading to revenue increase of $4M
Oversaw product management, successfully launching 5 products exceeding sales targets by 30%
Instituted strategic planning approach, resulting in 20% business growth
Facilitated cross-functional team leadership, boosting team productivity by 32%
Coached.com April 2015 - December 2018
Operations Manager
Improved operational procedures, enhancing business process efficiency by 25%
Utilized financial analysis for cost-cutting, saving the company $1M annually
Strengthened business development plans, expanding company footprint by 18%
EDUCATION
Resume Worded University January 2017
Master of Business Administration (MBA) - Business Management
Specialized in Operations and Supply Chain Management
Resume Worded Academic Center September 2015
Certified in Business Process Re-engineering
Completed with distinction, scoring top 5% in the batch
SKILLS
Business Management Tools: Salesforce, JIRA, MS Office (Excel, Word, PowerPoint, Outlook), CRM Systems
Project Management: SCRUM, Lean Six Sigma, Agile, Risk Management , Stakeholder Management
Operations Management: Inventory Management, Supply Chain Management, Logistics, Quality Management, Resource Management, Strategic Planning
Languages: English (Native), Spanish (Conversational), German (Conversational)
OTHER
Certifications: Certified Project Management Professional (PMP), Certified Supply Chain Professional (CSCP)
Leadership & Volunteering: Volunteer at Local Food Bank, Head of Operations at City's Community Center
Conferences & Workshops: Attended global workshops on operational excellence and strategic planning
Achievements: Secured ‘Best Manager of the Year’ at Microsoft in 2021, led team to win ‘Operational Excellence Award' in Coached.com
Your Name
VP Business Operations
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com February 2022 - Present
VP Business Operations
Initiated business development approach, capturing $10M new market opportunities
Revamped project management strategy, accelerating delivery time by 40%
Formulated financial forecasting method, improving financial planning accuracy by 30%
Spearheaded a team in managing QuickBooks system, enhancing financial transparency across the organization
Leveraged operations management techniques, increasing workflow velocity by 35%
Google January 2018 - January 2022
Director of Business Operations
Leveraged data insights for business strategy formation, boosting ROI by 25%
Lead cross-functional teams in adopting operational efficiency practices, elevating team performance by 30%
Employed change management strategies, enhancing staff adaptation of new technologies by 70%
Resume Worded June 2013 - December 2017
Senior Business Operations Manager
Helmed product management, successfully commercializing three products, beating profit projections by 15%
Spearheaded business process improvement initiatives, improving workflow efficiency by 20%
Enhanced financial analysis model, contributing to better budgeting and financial control
EDUCATION
Resume Worded Institute June 2015 - April 2017
Executive Master of Business Administration (EMBA)
Electives in Business Strategy and Operations Management
Resume Worded University September 2008 - May 2012
Bachelor of Business Administration (BBA) - Operations Management
Minor in Data Analysis
Dean's List 2012 (Top 10%)
SKILLS
Techniques: Business Model Canvas, Value Proposition Canvas, SWOT Analysis, Operations Optimization, Risk Analysis, Proces Flow Analysis
Software: MS Office (Expert), Google Suite (Expert), ERP (SAP, Oracle), CRM (Salesforce)
Project Management: Gantt Charts, Critical Path, Risk Management, Stakeholder Management, Lean, Six Sigma
Languages: English (Native), Spanish (Professional), Mandarin (Conversational)
OTHER
Certifications: Certified Business Operations Professional (CBOP), Lean Six Sigma Black Belt
Associations & Affiliations: Professional member, Operations Management Association of America (OMAA)
Volunteering: Pro Bono Consultant, Small Business Development Center
Publications: Authored ‘Optimizing Business Operations’ - a guide for small businesses

Compare Your Resume To These Business Operations Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Business Operations Manager resume?

1
Review the job posting closely.

Go through the Business Operations Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Cross-functional Team Leadership, Program Management and Vendor Management are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Business Analysis and Business Process Improvement.

Add other common skills from your industry - such as Operations Management, Business Operations and Strategy - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Business Relationship Management, Project Planning and Change Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show examples of where you trained people.

On Business Operations Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

5
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Business Operations Manager resume, so try to include any examples of where you led a project or managed other people.

6
Use the exact job title.

Try to add the exact job title, Business Operations Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Business Operations Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Business Operations Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Business Operations Manager Skills and Keywords to Include On Your Resume

Business Operations Manager Soft Skills

Here are common soft skills that appear on Business Operations Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Leadership

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Business Operations Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Entry Level Business Analyst


Resume Example
Technical Business Analyst


Resume Example
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Agile Business Analyst


Resume Example
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Resume Example
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Frequently Asked Questions

What skills should you put on a Business Operations Manager resume?

Here are some of the most popular skills we see on Business Operations Manager resumes:

  • Business Operations
  • Operations Management
  • Business Process Improvement
  • Cross-functional Team Leadership
  • Business Analysis
  • Vendor Management
  • Strategy
  • Program Management

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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