Demonstrates growth through past promotions
This resume template mentions being promoted with a past employer, which is a mark of outstanding performance and professional growth. Both of these factors are crucial for senior-level job candidates.
Here are the keywords and skills that appear most frequently on recent Service Operations Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible.
Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.
Where on my resume do I add these buzzwords?
Add keywords directly into your resume's work experiences, education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency.
Only include these technical skills or keywords into your resume if you actually have experience with them.
Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.
Go through the Service Operations Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Account Management, Inventory Management and Vendor Management are possible skills. These are skills you should try to include on your resume.
Add other common skills from your industry - such as Business Process Improvement, Contract Management and Cross-functional Team Leadership - into your resume if they're relevant.
Incorporate skills - like Service-Level Agreements (SLA), Continuous Improvement and Incident Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.
On Service Operations Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.
Hiring managers often want to see evidence of leadership and management on a Service Operations Manager resume, so try to include any examples of where you led a project or managed other people.
Try to add the exact job title, Service Operations Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.
The following word cloud highlights the most popular keywords that appear on Service Operations Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.
Here are common soft skills that appear on Service Operations Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.
Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.
Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.
Business operations managers may have more senior or executive roles at some companies than other operations managers. This resume showcases extensive experience within the field and accomplishments that demonstrate a high level of ability. Past promotions look good on any resume, but they’re especially important for business operations managers because they show leadership and proactivity.
Technical operations managers work closely with technical teams to ensure that projects run smoothly and are completed according to all necessary specifications. They need to balance technical concerns with the interests of the company as a whole. If you’re applying for one of these jobs, use a resume like this one to showcase a blend of technical and managerial abilities.
Some companies employ sales operations managers to oversee their sales teams. These managers have a myriad of responsibilities, including training new sales staff, fostering communication between employees and clients, and streamlining sales processes. When you’re seeking one of these roles, your resume should show that you have some background in sales as well as management.
A marketing operations manager supervises and optimizes companies’ marketing efforts. They may plan and implement campaigns, manage social media accounts, analyze performance, and ensure that all projects and messaging align with the company’s brand. A resume like this one is a strong choice for aspiring marketing operations managers -- it emphasizes skills specific to marketing and work experience in related positions.
Operations associates can learn about business operations as they work to support the day-to-day functioning of a company. While you do need to be organized and conscientious for this type of role, you don’t need management experience for this entry-level role -- so use your resume to underscore your education and internship history, as shown in this resume.
When applying for a customer service role, it’s important to show the recruiter that you have the required skills and knowledge for the job. You should highlight work experience that is relevant for the role, like in the given resume, which includes three instances of past work experience in a customer service capacity. It’s okay if you don’t have over 8 years of experience in customer service -- you can also highlight your experience in your skills and in your education section.
On top Service Operations Manager resumes, skills like Operations Management, Contract Negotiation, Business Process Improvement, Account Management, Inventory Management, Contract Management, Cross-functional Team Leadership and Vendor Management appear most often.
Depending on the exact role you're applying to, skills like Budgeting, Project Management, Continuous Improvement, Incident Management and Service-Level Agreements (SLA) can also be effective keywords to include on your resume.
While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.
It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.Start targeting your resume