Service Operations Manager

Service Operations Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Service Operations Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible.

Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.

  • Operations Management
  • Contract Negotiation
  • Business Process Improvement
  • Account Management
  • Inventory Management
  • Contract Management
  • Cross-functional Team Leadership
  • Vendor Management
  • Service Operations
  • Budgeting
  • HVAC Controls
  • Sales Management
  • Retail
  • Change Management
  • Continuous Improvement
  • Sales Operations
  • Service Delivery
  • IT Service Management
  • Customer Relationship Management (CRM)
  • ITIL
  • Problem Management
  • Branch Banking
  • Retail Banking
  • Data Center
  • Incident Management
  • Customer Service
  • Business Development
  • Banking
  • Project Management
  • Management
  • Pre-sales
  • Telecommunications
  • Service-Level Agreements (SLA)
  • Outsourcing
  • People Management
  • Stakeholder Management
  • IT Operations
  • Managed Services
  • Project Delivery
  • ITIL Certified
  •   Show full list

  Where on my resume do I add these buzzwords?

Add keywords directly into your resume's work experiences, education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency.

Only include these technical skills or keywords into your resume if you actually have experience with them.

Compare Your Resume To These Service Operations Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Service Operations Manager resume?

1
Review the job posting closely.

Go through the Service Operations Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Account Management, Inventory Management and Vendor Management are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Contract Negotiation and Operations Management.

Add other common skills from your industry - such as Business Process Improvement, Contract Management and Cross-functional Team Leadership - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Service-Level Agreements (SLA), Continuous Improvement and Incident Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show examples of where you trained people.

On Service Operations Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

5
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Service Operations Manager resume, so try to include any examples of where you led a project or managed other people.

6
Use the exact job title.

Try to add the exact job title, Service Operations Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Service Operations Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Service Operations Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Service Operations Manager Skills and Keywords to Include On Your Resume

Service Operations Manager Soft Skills

Here are common soft skills that appear on Service Operations Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Service Operations Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Business Operations Manager


Resume Example
Technical Operations Manager


Resume Example
Sales Operations Manager


Resume Example
Marketing Operations Manager


Resume Example
Operations Associate (Entry Level Operations Manager)


Resume Example
Customer Service Representative


Browse Skills from Similar Jobs

Frequently Asked Questions

What are the top skills you should add to your Service Operations Manager resume?

On top Service Operations Manager resumes, skills like Operations Management, Contract Negotiation, Business Process Improvement, Account Management, Inventory Management, Contract Management, Cross-functional Team Leadership and Vendor Management appear most often.

Depending on the exact role you're applying to, skills like Budgeting, Project Management, Continuous Improvement, Incident Management and Service-Level Agreements (SLA) can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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