Customer Experience Manager
Similar Professions

Alternative Careers and Similar Jobs to a Customer Experience Manager

As a Customer Experience Manager, you have transferrable skills that would make you a good fit for other similar jobs. Here's a list of related jobs, possible career transitions and alternative careers, based on skills you likely have.

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Similar Job Titles
  • Director Customer Experience
  • Customer Success Specialist
  • Customer Service Manager
  • Experience Manager
  • Customer Specialist
  • Customer Service Representative
  • Customer Service Specialist
  • Customer Operations Manager
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    Alternative Careers
  • Operations Manager
  • Sales Manager
  • Salesperson
  • Account Manager
  • Director Of Operations
  • Service Manager
  • Business Development Manager
  • Unlock all suggestions

    Similar Job Titles to a Customer Experience Manager

    These job titles are similar to the Customer Experience Manager role, and are often used interchangeably by companies. For example, some employers may refer to a Customer Experience Manager as either a Director Customer Experience or a Customer Success Specialist.

    Director Customer Experience
     Very Similar Skills
    ★  Very Popular

    Skill Similarity

    83%

    A Director Customer Experience shares 83% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Customer Experience Design
    Product Management
    Cross-functional Team Leadership
    Customer Insight
    E-commerce
    Customer Experience Transformation
    Customer Journey Mapping
    Business Process Improvement

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    See all Director Customer Experience skills
    Customer Success Specialist
     Fairly Similar Skills
    ★  Very Popular

    Skill Similarity

    64%

    A Customer Success Specialist shares 64% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Software as a Service (SaaS)
    Salesforce.com
    Customer Service
    Digital Marketing
    Start-ups
    Business Development
    Communication
    E-commerce

    Load more skills
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    Customer Service Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    73%

    A Customer Service Manager shares 73% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Customer Service
    Management
    Operations Management
    Team Building
    Leadership
    Negotiation
    Banking
    Microsoft Access

    Load more skills
    Explore this career profile See all Customer Service Manager skills
    Experience Manager
     Very Similar Skills
     Growing

    Skill Similarity

    80%

    An Experience Manager shares 80% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Social Media Marketing
    Event Management
    Event Planning
    Management
    Leadership
    Team Building
    Food & Beverage
    Marketing

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    Customer Specialist
     Very Similar Skills
     Growing

    Skill Similarity

    84%

    A Customer Specialist shares 84% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Customer Service
    Business Development
    Management
    Business Analysis
    Vendor Management
    Leadership
    Business Strategy
    Marketing

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    Customer Service Representative
     Fairly Similar Skills
     Growing

    Skill Similarity

    58%

    A Customer Service Representative shares 58% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Load more skills
    Explore this career profile See all Customer Service Representative skills
    Customer Service Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    60%

    A Customer Service Specialist shares 60% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Load more skills
    Explore this career profile See all Customer Service Specialist skills
    Customer Operations Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    63%

    A Customer Operations Manager shares 63% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Load more skills
    See all Customer Operations Manager skills

    Alternative Careers and Related Jobs For a Customer Experience Manager

    Here is a list of possible career transitions and similar professions a typical Customer Experience Manager often moves into, within or outside their industry.

    Operations Manager
     Fairly Similar Skills
    ★  Very Popular

    Skill Similarity

    55%

    An Operations Manager shares 55% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Operations Management
    Negotiation
    Management
    Strategic Planning
    Project Management
    Team Building
    Change Management
    Leadership

    Load more skills
    Explore this career profile See all Operations Manager skills
    Sales Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    53%

    A Sales Manager shares 53% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Business Development
    Negotiation
    Business Strategy
    Marketing Strategy
    Management
    Customer Service
    Business-to-Business (B2B)
    Marketing

    Load more skills
    Explore this career profile See all Sales Manager skills
    Salesperson
     Fairly Similar Skills
     Growing

    Skill Similarity

    58%

    A Salesperson shares 58% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Customer Service
    Marketing
    Microsoft Access
    Management
    Marketing Strategy
    Sales & Marketing
    Leadership
    Negotiation

    Load more skills
    Explore this career profile See all Salesperson skills
    Account Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    52%

    An Account Manager shares 52% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Business-to-Business (B2B)
    Negotiation
    Business Development
    Management
    Marketing Strategy
    Business Strategy
    Customer Service
    Marketing

    Load more skills
    Explore this career profile See all Account Manager skills
    Director Of Operations
     Fairly Similar Skills
     Growing

    Skill Similarity

    53%

    A Director Of Operations shares 53% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Operations Management
    Management
    Change Management
    Business Strategy
    Supply Chain Management
    Strategic Planning
    Manufacturing
    Lean Manufacturing

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    Service Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    56%

    A Service Manager shares 56% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Service Manager skills
    Business Development Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    50%

    A Business Development Manager shares 50% of core skills with a Customer Experience Manager.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Business Development Manager skills

    High Value Skills to Build as a Customer Experience Manager

    If you're a Customer Experience Manager and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.

    We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Customer Experience Manager. Building these skills will set you up for the most number of the above careers.

    • Customer Experience Design
    • Product Management
    • Cross-functional Team Leadership
    • Customer Insight
    • E-commerce
    • Customer Experience Transformation
    • Customer Journey Mapping
    • Business Process Improvement
    • Operations Management
    • Negotiation
    • Management
    • Strategic Planning
    • Project Management
    • Team Building
    • Change Management
    • Leadership
    • Software as a Service (SaaS)
    • Salesforce.com
    • Customer Service
    • Digital Marketing

    Word Cloud of Skills to Build as a Customer Experience Manager

    Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.

    Frequently Asked Questions

    What skills do you need to be an Operations Manager?

    If you want to become an Operations Manager, you need to develop skills like Operations Management, Negotiation, Management, Strategic Planning, Project Management, Team Building, Change Management and Leadership.

    What skills do I need to develop to become an Account Manager?

    Some skills that are common for a Customer Experience Manager transitioning into an Account Manager role are Business-to-Business (B2B), Negotiation, Business Development, Management, Marketing Strategy, Business Strategy, Customer Service and Marketing.

    What are similar professions to a Customer Experience Manager?

    Similar professions and job titles to a Customer Experience Manager are Service Manager, Business Development Manager, Operations Manager, Account Manager, Director Of Operations, Salesperson and Sales Manager.

    What are good jobs for a former Customer Experience Manager?

    Here is a list of jobs a former a Customer Experience Manager could consider moving to:

    • Salesperson
    • Sales Manager
    • Director Of Operations
    • Service Manager
    • Account Manager
    • Business Development Manager
    • Operations Manager

    What are some job titles that are similar to a Customer Experience Manager?

    Job titles that are often used interchangeably with a Customer Experience Manager are:

    • Customer Success Specialist
    • Customer Service Manager
    • Experience Manager
    • Customer Service Specialist
    • Customer Service Representative
    • Customer Specialist
    • Customer Operations Manager
    • Director Customer Experience
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