Director Of Customer Service
Similar Professions

Alternative Careers and Similar Jobs to a Director Of Customer Service

As a Director Of Customer Service, you have transferrable skills that would make you a good fit for other similar jobs. Here's a list of related jobs, possible career transitions and alternative careers, based on skills you likely have.

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Similar Job Titles
  • Director Of Operations
  • Vice President Customer Service
  • Customer Service Manager
  • Director Customer Experience
  • Director Of Services
  • Vice President Customer Experience
  • Director Customer Operations
  • Customer Success Specialist
  • Customer Service Specialist
  • Unlock all suggestions
    Alternative Careers
  • Sales Director
  • Vice President Operations
  • Operations Manager
  • Account Executive
  • Vice President of Sales
  • Account Manager
  • Unlock all suggestions

    Similar Job Titles to a Director Of Customer Service

    These job titles are similar to the Director Of Customer Service role, and are often used interchangeably by companies. For example, some employers may refer to a Director Of Customer Service as either a Director Of Operations or a Vice President Customer Service.

    Director Of Operations
     Fairly Similar Skills
     Very Popular

    Skill Similarity

    71%

    A Director Of Operations shares 71% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Management
    Business Strategy
    Strategic Planning
    Manufacturing
    Lean Manufacturing
    Project Management
    Continuous Improvement
    Leadership

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    Vice President Customer Service
     Fairly Similar Skills
     Very Popular

    Skill Similarity

    70%

    A Vice President Customer Service shares 70% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Banking
    Credit
    Loans
    Risk Management
    Retail Banking
    Credit Analysis
    Financial Services
    Vendor Management

    Load more skills
    See all Vice President Customer Service skills
    Customer Service Manager
     Very Similar Skills
     Growing

    Skill Similarity

    80%

    A Customer Service Manager shares 80% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Customer Service
    Management
    Leadership
    Negotiation
    Banking
    Microsoft Access
    Teamwork
    Credit

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    Director Customer Experience
     Fairly Similar Skills
     Growing

    Skill Similarity

    66%

    A Director Customer Experience shares 66% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Customer Experience Management
    Customer Experience Design
    Voice of the Customer
    Customer Engagement
    Product Management
    Net Promoter Score
    Customer Insight
    E-commerce

    Load more skills
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    Director Of Services
     Fairly Similar Skills
     Growing

    Skill Similarity

    57%

    A Director Of Services shares 57% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Management
    Project Management
    Business Strategy
    Negotiation
    Leadership
    Customer Service
    Strategic Planning
    Teaching

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    Vice President Customer Experience
     Fairly Similar Skills
     Growing

    Skill Similarity

    63%

    A Vice President Customer Experience shares 63% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Customer Experience Management
    Strategic Partnerships
    Business Strategy
    Analytics
    Product Management
    Competitive Analysis
    Customer Engagement
    Executive Management

    Load more skills
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    Director Customer Operations
     Fairly Similar Skills
     Growing

    Skill Similarity

    53%

    A Director Customer Operations shares 53% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Load more skills
    See all Director Customer Operations skills
    Customer Success Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    57%

    A Customer Success Specialist shares 57% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Load more skills
    Explore this career profile See all Customer Success Specialist skills
    Customer Service Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    56%

    A Customer Service Specialist shares 56% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Load more skills
    Explore this career profile See all Customer Service Specialist skills

    Alternative Careers and Related Jobs For a Director Of Customer Service

    Here is a list of possible career transitions and similar professions a typical Director Of Customer Service often moves into, within or outside their industry.

    Sales Director
     Fairly Similar Skills
     Growing

    Skill Similarity

    64%

    A Sales Director shares 64% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Negotiation
    Business Strategy
    Marketing Strategy
    Business Planning
    Management
    Marketing
    Product Development
    International Sales

    Load more skills
    Explore this career profile See all Sales Director skills
    Vice President Operations
     Fairly Similar Skills
     Growing

    Skill Similarity

    72%

    A Vice President Operations shares 72% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Strategic Planning
    Negotiation
    Contract Negotiation
    Business Strategy
    Management
    Project Management
    Budgeting
    Marketing Strategy

    Load more skills
    Explore this career profile See all Vice President Operations skills
    Operations Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    72%

    An Operations Manager shares 72% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Negotiation
    Management
    Strategic Planning
    Project Management
    Leadership
    Customer Service
    Project Planning
    Contract Negotiation

    Load more skills
    Explore this career profile See all Operations Manager skills
    Account Executive
     Fairly Similar Skills
     Growing

    Skill Similarity

    56%

    An Account Executive shares 56% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Sales Process
    Solution Selling
    Salesforce.com
    Direct Sales
    Marketing Strategy
    Business-to-Business (B2B)
    Marketing
    Software as a Service (SaaS)

    Load more skills
    Explore this career profile See all Account Executive skills
    Vice President of Sales
     Fairly Similar Skills
     Growing

    Skill Similarity

    65%

    A Vice President of Sales shares 65% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Vice President of Sales skills
    Account Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    65%

    An Account Manager shares 65% of core skills with a Director Of Customer Service.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Account Manager skills

    High Value Skills to Build as a Director Of Customer Service

    If you're a Director Of Customer Service and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.

    We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Director Of Customer Service. Building these skills will set you up for the most number of the above careers.

    • Management
    • Business Strategy
    • Strategic Planning
    • Manufacturing
    • Lean Manufacturing
    • Project Management
    • Continuous Improvement
    • Leadership
    • Banking
    • Credit
    • Loans
    • Risk Management
    • Retail Banking
    • Credit Analysis
    • Financial Services
    • Vendor Management

    Word Cloud of Skills to Build as a Director Of Customer Service

    Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.

    Frequently Asked Questions

    What skills do I need to develop to become an Operations Manager?

    As a Director Of Customer Service trying to become an Operations Manager, you should develop skills like:

    • Negotiation
    • Management
    • Strategic Planning
    • Project Management
    • Leadership
    • Customer Service
    • Project Planning
    • Contract Negotiation

    What skills do you need to be a Vice President Operations?

    If you want to become a Vice President Operations, you need to develop skills like Strategic Planning, Negotiation, Contract Negotiation, Business Strategy, Management, Project Management, Budgeting and Marketing Strategy.

    What are some alternative careers to a Director Of Customer Service?

    Similar professions and job titles to a Director Of Customer Service are Vice President Operations, Account Manager, Operations Manager, Vice President of Sales, Sales Director and Account Executive.

    What jobs would a former Director Of Customer Service be qualified for?

    Below are the most common career transitions for a Director Of Customer Service

    • Operations Manager
    • Vice President of Sales
    • Sales Director
    • Account Executive
    • Vice President Operations
    • Account Manager

    What are job titles that can be used to describe a Director Of Customer Service?

    Jobs related to a Director Of Customer Service are Director Customer Experience, Vice President Customer Experience, Customer Success Specialist, Director Of Services, Customer Service Manager, Customer Service Specialist, Director Of Operations and Vice President Customer Service.

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