Hotel Manager Cover Letters

Approved by real hiring managers, these Hotel Manager cover letters have been proven to get people hired in 2023. A hiring manager explains why.

Hiring Manager for Hotel Manager Roles
Compiled and approved by: Marie-Caroline Pereira
Senior Hiring Manager - Hotel Manager Roles
10+ Years of Experience
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Hotel Manager Cover Letter Example

Dear Hiring Manager,

I am writing to express my interest in the Hotel Manager position at Hilton Hotels & Resorts. Growing up, my family and I shared many memorable vacations at Hilton properties, and these experiences left a lasting impression on me. I have always admired the way Hilton takes care of its guests and the attention to detail in creating an exceptional experience. This is what inspired me to pursue a career in the hospitality industry, and I am excited to potentially become a part of the Hilton family.

In my previous role as Assistant Hotel Manager at Resume Worded Resorts, I successfully led a team of 25 employees and increased overall guest satisfaction by 20% within the first year. I accomplished this by implementing a new training program focused on customer service and problem-solving skills. During my tenure, I also introduced a revenue-generating initiative that improved room occupancy rates by 15% and increased annual revenue by $500,000.

What excites me the most about the Hotel Manager position at Hilton is the opportunity to work with a diverse team in creating unforgettable experiences for guests from all over the world. I believe my proven track record in managing teams, increasing guest satisfaction, and driving revenue growth will make a significant impact on the continued success of Hilton Hotels & Resorts.

Thank you for considering my application. I am eager to discuss my qualifications further and look forward to the opportunity to contribute to the exceptional standards of the Hilton brand.


[Your Name]

Why This Cover Letter Works in 2023

Increased guest satisfaction

In this cover letter, the applicant highlights a significant achievement from their previous role that directly relates to the position they're applying for. This not only demonstrates their ability to improve guest satisfaction but also shows they're results-driven.

Revenue-generating initiative

By mentioning a specific initiative that led to increased revenue, the applicant showcases their ability to think strategically and creatively. This is a great example of providing concrete evidence of their skills and accomplishments.

Hotel Manager Cover Letter Example

Dear Hiring Manager,

I was delighted to stumble upon the Hotel Manager position at Marriott International. I've always been fond of Marriott's ability to create a home away from home for guests, something I've experienced firsthand during my travels. The warmth and hospitality of your staff have always left a lasting impression on me. I am excited to potentially be a part of this culture, contributing my skills and experiences to maintain and enhance the Marriott experience that guests have come to appreciate.

In my previous role as the Assistant Hotel Manager at Resume Worded Hotels, I was responsible for managing a team of 25 employees and maintaining a high standard of guest satisfaction. During my tenure, we saw a 30% increase in guest satisfaction ratings, and a 15% growth in repeat guest bookings, which I attribute to my team's hard work and the innovative guest engagement strategies we implemented. I believe this success was due to my ability to motivate my team, and my focus on creating a guest-centric atmosphere.

One of my key accomplishments was the development and implementation of a new, streamlined check-in process, which reduced guest waiting times by 50%. I also initiated a staff training program on effective communication and problem-solving, which significantly improved our customer service ratings.

The possibility of bringing these experiences and successes to Marriott International excites me. I am particularly interested in developing unique customer service strategies that align with Marriott's brand and enhance guest satisfaction.

I appreciate your time and consideration and look forward to the possibility of contributing to Marriott International's continued success. Thank you.

[Your Name]

Why This Cover Letter Works in 2023

Quantify your past success

See how they didn't just say "I did a good job"? Instead, they shared a stunning stat about how they increased guest satisfaction ratings by 30%. That's huge! And it's the kind of concrete proof of your skills that employers really love to see.

Show your initiative

This job seeker didn't wait for someone else to fix the problems they saw. They took the lead, developed a new check-in process, and as a result, guest waiting times were cut in half. Stories like this show you're a problem solver who takes action.

Assistant Hotel Manager Cover Letter Example

Dear Hiring Manager,

I was thrilled to see the opening for the Assistant Hotel Manager position at Hilton Worldwide. My personal experiences as a guest at various Hilton hotels have always been memorable, thanks to the dedicated staff members who go above and beyond to provide exceptional service. I am eager to contribute to this culture, utilizing my skills and experiences to further enhance the guest experience.

In my role as Front Office Manager at Resume Worded Hotels, I had the opportunity to manage a diverse team and learned the importance of effective communication and teamwork. Under my leadership, the team was successful in achieving a 20% increase in efficiency, which directly impacted our guest satisfaction scores. My experience in this role has equipped me with the skills to manage and motivate a team effectively.

I am particularly proud of the guest feedback system I developed, which led to a 25% increase in positive guest feedback within six months of implementation. This system allowed us to respond promptly to guest concerns and ensure their satisfaction.

The thought of bringing these skills and experiences to Hilton Worldwide is truly exciting. I am particularly interested in the opportunity to implement new and efficient systems that will further enhance guest satisfaction and the overall guest experience.

Thank you for considering my application. I am eager to potentially contribute to Hilton Worldwide's mission of providing exceptional guest experiences.

[Your Name]

Why This Cover Letter Works in 2023

Lead with outcomes

Instead of just saying "I was a great leader", this candidate showed it by talking about how they led their team to a 20% increase in efficiency. That's a big deal and it gives a clear picture of what they can do in a leadership role.

Highlight your unique contributions

Creating a new guest feedback system? That's not something every candidate can claim. And the fact that it led to a 25% increase in positive feedback? That's a standout accomplishment. When you highlight unique contributions like this, it shows employers what you bring to the table that others don't.

Alternative Introductions

If you're struggling to start your cover letter, here are 6 different variations that have worked for others, along with why they worked. Use them as inspiration for your introductory paragraph.

As a frequent guest of Marriott hotels over the years, I've come to appreciate the unparalleled guest experience they provide. From the warm welcome as I step through the door to the intricate touches in room design, I can't help but be inspired by Marriott's commitment to excellence in hospitality. That's why I am thrilled to apply for the Hotel Manager position with Marriott International, where I believe I can play a pivotal role in upholding and elevating these exceptional standards.
This intro showcases a personal connection to the brand through past experiences, while also highlighting the company's unique qualities that make it stand apart from others in the hospitality industry.

Growing up in a family that owned a small bed & breakfast, I learned firsthand the importance of creating memorable experiences for our guests. I quickly realized that hospitality was my passion, and I've been determined to make a career out of it ever since. When I learned about the Hotel Manager position at Hyatt, I was excited by the opportunity to join a company that shares my passion for excellent service and personalized experiences.
This paragraph sets the stage with a personal anecdote that connects the candidate to the hospitality industry and naturally leads into their enthusiasm for the specific company they are applying to.

As someone who has spent countless hours volunteering at local charities, I have always been drawn to companies that prioritize giving back to their communities. InterContinental Hotels Group's (IHG) commitment to driving positive change through their corporate responsibility programs resonates with me, and I am thrilled to apply for the Hotel Manager position at this esteemed organization.
This intro connects the candidate's personal values to the company's corporate social responsibility initiatives, demonstrating a shared vision and purpose.

While studying abroad in Europe, I had the chance to stay at various Accor hotels and was consistently impressed with their focus on creating authentic and immersive experiences for travelers. Whether it was the knowledgeable concierge staff or the locally inspired room décor, it was clear that Accor has a deep understanding of their guest's desires. As a Hotel Manager, I am excited about the potential to contribute my skills and insights to further enhance Accor's unique approach to hospitality.
In this paragraph, the candidate connects their personal travel experience to their appreciation for the company's distinct approach to guest satisfaction—an approach they would be eager to contribute to as a Hotel Manager.

I've always been fascinated by the way technology is transforming the hospitality industry. Whether it's through mobile check-ins, smart hotel rooms, or personalized guest experiences, I believe embracing innovation is crucial for ongoing success in this evolving landscape. As I discovered the Hotel Manager position at Wyndham Hotels & Resorts, I recognized an opportunity to contribute my expertise to a company that shares my passion for utilizing cutting-edge technology to enhance the guest experience.
This intro highlights the candidate's interest in a key industry trend and emphasizes how the company's focus on innovation aligns with their personal passion for technology in hospitality.