Highlight your clinical expertise

Emphasize your nursing experience and the specific clinical skills that make you a strong case manager:

• 5+ years of experience in critical care nursing, managing complex patient cases in a fast-paced ICU setting
• Expertise in conducting comprehensive patient assessments, developing individualized care plans, and coordinating with multidisciplinary teams
• Proficient in utilizing EMR systems like Epic and Cerner to document patient care and ensure continuity across settings

Avoid being too general or vague about your clinical background, like this:

• Experienced nurse with case management skills
• Knowledge of patient care

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   Demonstrate your case management experience

Provide concrete examples of your case management responsibilities and accomplishments:

• Managed a caseload of 50+ complex patients, coordinating care across inpatient, outpatient, and home health settings
• Collaborated with physicians, social workers, and other providers to develop and implement comprehensive care plans, reducing readmissions by 25%
• Served as a patient advocate, educating patients and families on treatment options and connecting them with community resources

Don't just list generic case management duties without context, like:

• Coordinated patient care
• Worked with interdisciplinary teams
• Provided patient education

   Quantify your impact

Use numbers and metrics to showcase the value you brought in your previous roles:

• Reduced average length of stay by 2.5 days and improved patient satisfaction scores by 30% through proactive discharge planning and care coordination
• Achieved 95% compliance with care plan goals and interventions across a high-risk patient population
• Saved $500K annually by identifying and addressing gaps in care, preventing avoidable complications and readmissions

Avoid making vague statements about your contributions without backing them up with data:

• Improved patient outcomes
• Reduced costs
• Ensured quality care

   Showcase your leadership and collaboration skills

Highlight experiences that demonstrate your ability to lead teams and work effectively with others:

• Supervised and mentored a team of 5 RN case managers, providing clinical guidance and performance feedback to ensure high-quality care coordination
• Collaborated with a cross-functional team of physicians, administrators, and IT staff to implement a new care management platform, improving workflow efficiency by 40%
• Served on a hospital-wide committee to develop and roll out new care coordination protocols, resulting in a 20% reduction in readmissions across high-risk patient populations

Don't simply list soft skills without providing supporting examples:

• Strong leadership abilities
• Excellent communicator
• Team player

   Tailor your resume to the job description

Customize your resume to highlight the specific skills and experiences that the employer is seeking:

• Highlight your experience with the specific patient populations or care settings mentioned in the job description
• Emphasize your proficiency with the EMR, case management, or other software systems that the role requires
• Mirror the language and terminology used in the job posting to show your fit

For example, if the job description emphasizes "care transitions" and "population health management," include bullet points like:
"Managed safe and efficient care transitions for a complex patient population, collaborating with inpatient, outpatient, and post-acute providers"
"Utilized population health management strategies to identify and engage high-risk patients, reducing ED utilization by 15%"

Avoid submitting a generic resume that doesn't speak to the specific requirements and priorities of the role you're applying for.

   Include relevant certifications and education

List any certifications, training, or continuing education that are relevant to case management and demonstrate your expertise:

• Certified Case Manager (CCM)
• Certified in Care Coordination and Transition Management (CCCTM)
• Completed 30+ hours of continuing education in population health, care transitions, and value-based care models

Be sure to also include your nursing degree(s) and any other relevant education:

• Bachelor of Science in Nursing (BSN), University of Michigan
• Master of Science in Nursing (MSN), Case Management Track, Johns Hopkins University

Avoid listing certifications or training that aren't directly applicable to the RN case manager role.