Customer Care Professional
Similar Professions

Alternative Careers and Similar Jobs to a Customer Care Professional

As a Customer Care Professional, you have transferrable skills that would make you a good fit for other similar jobs. Here's a list of related jobs, possible career transitions and alternative careers, based on skills you likely have.

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Similar Job Titles
  • Customer Service Representative
  • Customer Service Specialist
  • Customer Service Manager
  • Customer Care Supervisor
  • Customer Care Team Lead
  • Customer Success Specialist
  • Customer Specialist
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    Alternative Careers
  • Administrative Assistant
  • Salesperson
  • Account Manager
  • Support Specialist
  • Operational Specialist
  • Office Manager
  • Account Executive
  • Account Specialist
  • Unlock all suggestions

    Similar Job Titles to a Customer Care Professional

    These job titles are similar to the Customer Care Professional role, and are often used interchangeably by companies. For example, some employers may refer to a Customer Care Professional as either a Customer Service Representative or a Customer Service Specialist.

    Customer Service Representative
     Very Similar Skills
    ★  Very Popular

    Skill Similarity

    90%

    A Customer Service Representative shares 90% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Teamwork
    Problem Solving
    Recruiting
    Negotiation
    Sales Management
    Human Resources (HR)
    Social Media
    Customer Service Management

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    Customer Service Specialist
     Very Similar Skills
     Growing

    Skill Similarity

    87%

    A Customer Service Specialist shares 87% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Teamwork
    Transportation
    Negotiation
    International Logistics
    Logistics Management
    Supply Chain Management
    Marketing
    Social Media

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    Customer Service Manager
     Very Similar Skills
     Growing

    Skill Similarity

    81%

    A Customer Service Manager shares 81% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Customer Service Management
    Operations Management
    Team Building
    Negotiation
    Banking
    Business Development
    Teamwork
    Credit

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    Customer Care Supervisor
     Fairly Similar Skills
     Growing

    Skill Similarity

    78%

    A Customer Care Supervisor shares 78% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Customer Retention
    Coaching
    Telecommunications
    Team Building
    Account Management
    Customer Service Management
    Troubleshooting
    Call Center Development

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    Customer Care Team Lead
     Fairly Similar Skills
     Growing

    Skill Similarity

    77%

    A Customer Care Team Lead shares 77% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Customer Service Management
    Time Management
    Salesforce.com
    Employee Training
    Customer Retention
    Coaching
    Team Building
    Account Management

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    Customer Success Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    53%

    A Customer Success Specialist shares 53% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Software as a Service (SaaS)
    Customer Retention
    Salesforce.com
    Account Management
    Zendesk
    Digital Marketing
    Start-ups
    Business Development

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    Customer Specialist
     Very Similar Skills
     Growing

    Skill Similarity

    85%

    A Customer Specialist shares 85% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Load more skills
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    Alternative Careers and Related Jobs For a Customer Care Professional

    Here is a list of possible career transitions and similar professions a typical Customer Care Professional often moves into, within or outside their industry.

    Administrative Assistant
     Fairly Similar Skills
     Growing

    Skill Similarity

    58%

    An Administrative Assistant shares 58% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Administrative Assistance
    Administration
    Clerical Skills
    Teamwork
    Organization Skills
    Invoicing
    Company Secretarial Work
    Social Media

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    Salesperson
     Fairly Similar Skills
     Growing

    Skill Similarity

    68%

    A Salesperson shares 68% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Marketing
    Sales Management
    Marketing Strategy
    Sales & Marketing
    Negotiation
    Communication
    Teamwork
    Business Development

    Load more skills
    Explore this career profile See all Salesperson skills
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    Account Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    55%

    An Account Manager shares 55% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Account Management
    Business-to-Business (B2B)
    Sales Management
    Negotiation
    Business Development
    Marketing Strategy
    Business Strategy
    Marketing

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    Explore this career profile See all Account Manager skills
    Support Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    70%

    A Support Specialist shares 70% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Technical Support
    Windows Server
    ITIL
    Windows
    Active Directory
    Teamwork
    Project Management
    Troubleshooting

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    Explore this career profile See all Support Specialist skills
    Operational Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    65%

    An Operational Specialist shares 65% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Operational Specialist skills
    Office Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    52%

    An Office Manager shares 52% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Office Manager skills
    Account Executive
     Fairly Similar Skills
     Growing

    Skill Similarity

    50%

    An Account Executive shares 50% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Account Executive skills
    Account Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    71%

    An Account Specialist shares 71% of core skills with a Customer Care Professional.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Account Specialist skills

    High Value Skills to Build as a Customer Care Professional

    If you're a Customer Care Professional and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.

    We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Customer Care Professional. Building these skills will set you up for the most number of the above careers.

    • Teamwork
    • Problem Solving
    • Recruiting
    • Negotiation
    • Sales Management
    • Human Resources (HR)
    • Social Media
    • Customer Service Management
    • Transportation
    • International Logistics
    • Logistics Management
    • Supply Chain Management
    • Marketing
    • Administrative Assistance
    • Administration

    Word Cloud of Skills to Build as a Customer Care Professional

    Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.

    Frequently Asked Questions

    What skills do I need to develop to become an Account Executive?

    As a Customer Care Professional trying to become an Account Executive, you should develop skills like:

    • Account Management
    • Business Development
    • Sales Management
    • Sales Process
    • Solution Selling
    • Salesforce.com
    • Direct Sales
    • Marketing Strategy

    What skills do you need to be an Operational Specialist?

    If you want to become an Operational Specialist, you need to develop skills like Operations Management, Logistics Management, Teamwork, Negotiation, Project Management, Business Development, Supply Chain Management and Strategic Planning.

    What are examples of professions that are similar to a Customer Care Professional?

    It's common for a Customer Care Professional to become an Account Manager, Office Manager, Operational Specialist, Support Specialist, Administrative Assistant, Account Specialist, Account Executive or Salesperson.

    What jobs would a former Customer Care Professional be qualified for?

    Job titles that are especially common for a Customer Care Professional to move into include Administrative Assistant, Support Specialist, Account Specialist, Account Executive, Office Manager, Operational Specialist, Salesperson and Account Manager.

    What are job titles that can be used to describe a Customer Care Professional?

    Job titles that are related to a Customer Care Professional are:

    • Customer Service Manager
    • Customer Specialist
    • Customer Service Representative
    • Customer Care Team Lead
    • Customer Care Supervisor
    • Customer Success Specialist
    • Customer Service Specialist
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