IT Action Verbs and Power Verbs To Use On Your Resume

We've compiled the best action verbs you can use to showcase your IT experience.

Kimberley Tyler Smith Author Photo
Compiled by: Kimberley Tyler-Smith
Senior Hiring Manager
20+ Years of Experience

Action verbs are important on your resume because they show that you are more than just responsible for something - you actually got the job done. This is important to IT employers because it shows that you have the ability to see things through and get results.

For IT and technology-focused roles, you should try to action verbs that emphasize your specific experience with technology (e.g. "Coded", "Debugged" or "Architected") as well as communicate your problem-solving abilities (e.g. "Assessed", "Analyzed" or "Recommended").


Action Verbs To Show Your IT Experience:

  • Created
  • Developed
  • Eliminated
  • Introduced
  • Designed
  • Implemented
  • Restructured
  • Achieved
  • Tested
  • Installed
  • Scheduled
  • Streamlined
  • Deployed
  • Maintained
  • Engineered

We've compiled a lot more action verbs by job titles below.


IT Action Verbs By Job

Choose the job title that's most relevant to you to get targeted action verbs.

  • How to use action verbs
  • Verbs for IT Manager Resumes
        (e.g. Organized, Contracted, Conceptualized, Expanded & more)
  • Verbs for IT Specialist Resumes
        (e.g. Designed, Trained, Introduced, Managed & more)
  • Verbs for Product Owner Resumes
        (e.g. Owned, Drove, Promoted, Implemented & more)
  • Verbs for Process Specialist Resumes
        (e.g. Consolidated, Balanced, Directed, Achieved & more)
  • Verbs for SaaS Resumes
        (e.g. Contracted, Prioritized, Scheduled, Analyzed & more)
  • Verbs for Technical Support Resumes
        (e.g. Monitored, Resolved, Provided, Analyzed & more)
  • Get a free resume review
  • Sample resume examples

  • How To Use Action Verbs On Your Resume

    To show you how to use these action verbs in your resume, see this infographic for reference. You'll note that each bullet point uses strong action verbs, with a specific description of the task that was accomplished.





    Action Verbs For IT Manager Roles

    IT managers must have deep technical knowledge of a company’s electronic needs while also possessing leadership and operational savvy to successfully develop the company’s information technology network. It’s important to stress these skills through your action verbs -- for example, use words like “led” and “strategized” to emphasize your leadership skills.

    As you’re choosing action verbs for your IT Manager resume, try not to use generic verbs -- they can hurt rather than help your resume. Use strong and powerful verbs that can create an image in your mind about the great work you did.

    Tip: to quickly get a list of more powerful action verbs, read through various relevant job descriptions to see what kind of action verbs companies tend to use when they’re looking to hire IT Managers in your industry.

    • Administered
    • Directed
    • Developed
    • Analyzed
    • Drove
    • Organized
    • Recommended
    • Restructured
    • Consolidated
    • Contracted
    • Unified
    • Conceptualized
    • Engineered
    • Expanded
    • Prioritized

    Relevant Examples Using Action Verbs

    Increased data security to 78% by designing, launching and managing an updated version of Numara Trackit inventory to enhance hardware location and software version tracking..

    Designed and launched an online query tool for end users and all Grwothsi’s office departments globally; enabled remote troubleshooting, reducing technician travel cost and time by 40% .

    If you'd like a deeper dive into this role, read the full IT Manager Resume Guide.

    Action Verbs For IT Specialist Roles

    The I.T. specialist position is an interesting blend of I.T. functions and customer service/support functions. The action verbs used, should reflect this blend. There should be technical action verbs used, like ‘designed’ and ‘installed’, as well as support action verbs, like ‘supported’ and ‘served’. 


    Here is a list of action verbs you can use to create a balanced resume.

    • Supported
    • Managed
    • Reviewed
    • Implemented
    • Tested
    • Set-up
    • Served
    • Installed
    • Introduced
    • Trained
    • Maintained
    • Designed
    • Refurbished
    • Organised
    • Engaged
    • Procured

    Relevant Examples Using Action Verbs

    Created and assigned tickets for integration and mule command issues as well as bugs or defects in Edge after investigating, documenting unusual behavior, taking screen images and testing to ensure 100% in QA, pre-production and live setting .

    Identified several security issues such as DNS amplification attacks, AP spoofing, native VLAN mismatches, and SSID spoofing & recommended the proper mitigation techniques that aided in a 30% increase in security..

    If you'd like a deeper dive into this role, read the full IT Specialist Resume Guide.

    Action Verbs For Product Owner Roles

    Hiring managers don’t care about the job duties you’ve performed — they want to know what you actually accomplished. The best way to show this is by starting each bullet point with a strong action verb. Product owners need both hard and soft skills, so try verbs like Developed or Built to show off your technical skills, while verbs like Collaborated and Managed to highlight soft skills like leadership and communication.

    When choosing your action verbs, stick to accomplishments that are most relevant to the job you’re likely to be doing. This means choosing verbs that emphasize your ability to see a product through from start to finish, focusing more on high-level functions than responsibilities that are only relevant to one part of product creation. Following up your action verbs with specific metrics is a great way of illustrating your achievements to a recruiter, especially when it comes to soft skills.

    • Built
    • Implemented
    • Executed
    • Identified
    • Developed
    • Managed
    • Facilitated
    • Led
    • Promoted
    • Drove
    • Encouraged
    • Owned
    • Collaborated
    • Streamlined
    • Designed
    • Coached

    Relevant Examples Using Action Verbs

    Reviewed, suggested, and implemented database management solutions to increase repository storage needs by 50% to meet the growing needs of the business. .

    Resolved 90% of Level 2 technical support tickets without the need to escalate to Level 3 technical support engineers.

    If you'd like a deeper dive into this role, read the full Product Owner Resume Guide.

    Action Verbs For Process Specialist Roles

    Action verbs are a crucial grammar tool to describe your professional experience as a process specialist. Apply some of these words to your resume and achieve the most appropriate vocabulary based on this occupation.

    • Administered
    • Achieved
    • Evaluated
    • Motivated
    • Revised
    • Innovated
    • Modelled
    • Eliminated
    • Directed
    • Balanced
    • Guided
    • Consolidated
    • Increased
    • Presented
    • Supervised
    • Reduced

    Relevant Examples Using Action Verbs

    Supported database development operations, technical operations, and technical support teams in upgrading technical and network service uptimes; increased better service provision from 15% in 2015 to 70% in 2016.

    Set up and conducted monthly staff meetings to discuss website updates; this resulted in better data-driven decision making and faster results, which improved the site performance and accessibility of information by 35%..

    If you'd like a deeper dive into this role, read the full Process Specialist Resume Guide.

    Action Verbs For SaaS Roles

    Action verbs are grammatical tools to help you enhance the information in your resume. By using the right action verbs, you will be able to explain your role and experience accurately and precisely. We have curated some of the best action verbs you can use for your SaaS resume. Check them below.

    • Evaluated
    • Analyzed
    • Persuaded
    • Executed
    • Delegated
    • Co-ordinated
    • Organized
    • Assigned
    • Scheduled
    • Prioritized
    • Planned
    • Contracted
    • Managed
    • Proposed
    • Negotiated
    • Developed

    Relevant Examples Using Action Verbs

    Attended to over 6,000 client queries, emails, and calls to resolve issues related to Growthsi’s e-commerce applications with SQL which increased average sales by 75 percent and profit margin by 20 percent.

    Enhanced customer satisfaction by 48% and reduced costs with an average of 37% by replacing an outdated imaging system and configuring multiple WDS servers in combination w/ MDT 2016..

    If you'd like a deeper dive into this role, read the full SaaS Resume Guide.

    Action Verbs For Technical Support Roles

    Actions speak louder than words. But for a technical support resume, action words speak the loudest to recruiters. Your profile should show words like … and … to display your ability to work best as technical support personnel. It is the profession where your past performance plays a great role so make sure to add these action verbs to your resume wherever possible:

    • Modified
    • Analyzed
    • Lead
    • Programmed
    • Installed
    • Fixed
    • Developed
    • Troubleshoot
    • Provided
    • Resolved
    • Supported
    • Monitored
    • Repaired
    • Performed
    • Implemented
    • Diagnosed

    Relevant Examples Using Action Verbs

    Led the restructuring & improvement of customer service processes and implemented CRM systems using Salesforce, and Excel VBA generating customer-facing reports which resulted in an 18% increase in workflow. .

    Developed and upgraded software and hardware inventory as required, and provided desktop support to 25 end users using TeamViewer..

    If you'd like a deeper dive into this role, read the full Technical Support Resume Guide.

    Get a free resume review: Find out if your action verbs are strong enough.

    I'd recommend uploading your resume below to get a free resume review. You'll get a detailed analysis of your resume's action verbs and your experience, with instant suggestions on how to improve them based on recruiter insights.




    Related Resume Examples

    Architecture

    Construction Manager

    Security Manager

    Get a free resume review

    job hunt

    Get expert feedback on your resume, instantly. Our free AI-powered resume checker scores your resume on key criteria recruiters and hiring managers look for. Get actionable steps to revamp your resume and land more interviews.

    Upload Resume
    Transform your career. In 5 minutes a week.
    ~~
    Get a free bi-weekly coaching email from a $750/hour career coach. Get proven strategies on how to unlock your career's potential, meet VIPs in your industry and turn your career into a rocketship.
    Join the 1.2+ million professionals who are getting ahead in their careers, for free.
    I'm not interested, let me read the article >